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Excelsior Hotel

47 reviews
#124 of 185 Hotels in Lourdes
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Traveler (19)
Dining (5)
Room & Suite (4)
Overview
  • Excellent19%
  • Very good24%
  • Average17%
  • Poor19%
  • Terrible21%
Oct 6, 2015
“BUYER BEWARE!”
Sep 26, 2015
“Marvellous”
Wifi
Non-Smoking Rooms
Restaurant
Family Rooms
Bar/Lounge
Pets Allowed
Dry Cleaning
3.0 Star Hotel
All hotel details
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1 - 5 of 14 reviews
Reviewed October 6, 2015

We just spent two days out of a planned 3 day stay at this revolting hotel. It is nothing as shown online and is extremely dated. Our room had 3 spiders in two days, all of which were still on the wall from being squashed...More

1  Thank M L
Reviewed September 26, 2015

The most beautiful Hotel in the Pyrenees Mountains with closest proximity to the Grotto of Lourdes and the Sanctuaries....The Front office Manager - Mr. Nicolas was very kind and hospitable. He made sure that all our needs were catered to and that we were absolutely...More

Thank Darryl R
Reviewed August 14, 2015

Stayed here with 2 friends on a stop over from a hiking trip in the Pyrenees. Staff were fantastic - very friendly and helpful. They happily stored bags for us for 5 days while we were hiking. Rooms were slightly old fashioned, but that didn't...More

Thank Emma G
Reviewed June 8, 2015

If you are interested in caring and excellent service this is the place to be. They treat you like family. I spent 2 weeks at this hotel and found the experience to be the best I have received in my world travels. From the front...More

Thank Jane D
Reviewed May 18, 2015

The situation of the hotel is perfect. But, this is really not a 3 stars. Maybe 1 star. Dirty old rooms (we've changed our room after 1 day). So poor breakfast, and you can't choose your place in the restaurant (you're assigned to a table...More

Thank Nicolas U
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Amenities
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Restaurant
Bar/Lounge
Hotel Amenities
Dry Cleaning
Laundry Service
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Restaurant
Bar/Lounge
Details
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
Details
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
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Traveler (19)
Dining (5)
Room & Suite (4)
Hotel & Grounds (18)
Bathroom (2)
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Room Tips
"Rooms with the Balcony view of the Holy Sanctuaries are the best."
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"Take a room between numbers 201 and 215: best (and only) view on the sanctuary. Avoid room 305!!"
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