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Hotel Arcades

Cancelon$43*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
$44*
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$44*
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Hotel Arcades
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68 Reviews from our TripAdvisor Community

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Showing 24: English reviews
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Madrid
Reviewed 3 weeks ago via mobile

It run smoothly during the check in., quick and staff was effecient however, my friend and I was at the 7th floor and just when you go out of the elevator, it really smells like an old hotel. You could hear noise of cars from the outside, smelly bathroom and toilet and wifi is really crap. I will not reccomend...

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Helpful?
Thank Meliza B
laure b, Responsable commercial at Hotel Arcades, responded to this review

Dear Meliza We are sorry that you hadn't enjoy your stay in Lourdes! Can you tell us when you were in our hotel? Because if you came at the reception we would find a solution to change your room. Best regards

Norway
Reviewed 3 weeks ago via mobile

This hotel doesn't​ deserve 3 Stars. Dirty carpet, worst bathroom and water heating system is terrible. Tv is only in french, not child friendly and their breakfast was unbelievably disgusting! It is not close from the grotto.

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Thank aprilly2015
laure b, Responsable commercial at Hotel Arcades, responded to this review

Dear Madam We are very sorry you didn't enjoy your stay . But we have to say that we are very surprised that you felt we are not child friendly.....Can you also explain why our breakfast is "disgusting"? Our hotel is not close from the Grotto but the distance to the Grotto is only 500 meters....so....... and you don't speak...

Reviewed April 11, 2017

Hotel Arcades is just a 10 minute walk to the Grotto of Lourdes and the walk takes you through some of the best souvenir shops in Lourdes which are handy for those gifts and keep sakes you always want to take home, so it has a great location overlooking the river. The big plus for a three star hotel was...

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Helpful?
Thank rjf1002014
Monique B, Responsable commercial at Hotel Arcades, responded to this review

Dear Sir, We are pleased that you enjoyed your stay and hope that if you come back to Lourdes you will come again with us. Best regards l

Lancashire, United Kingdom
Reviewed April 1, 2017 via mobile

We stayed here as a family for 3 night's in December. Lourdes is rather quiet at this time of year but we got bright sunshine during the day and saw the whole place without the usual noise and crowds - which was wonderful. The hotel is situated right on the river which is stunning. They were extremely welcoming and nothing...

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Thank FrankieGG
Monique B, Responsable commercial at Hotel Arcades, responded to this review

Dear Sir Thanks a lot for your comments!!!! you are very happy that you enjoyed your stay and see you as soon as possible best regards

Reviewed March 29, 2017 via mobile

Free parking as we stayed out of season which was a pleasant surprise. Speedy check in, very friendly & welcoming especially to our dog. Rooms very basic, 1970's basic but front of house and restaurant very modern so maybe updating in stages. Le grotte 5 mins walk and breaktaking. Plenty of gift shops around the town but no bars &...

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Helpful?
Thank Nataliel1978
Monique B, Responsable commercial at Hotel Arcades, responded to this review

Dear Natalie thanks for your comment. We are pleased that you enjoyed your stay. hope you will come again best regards

Glasgow, United Kingdom
Reviewed November 1, 2015

Superb food with great choice Excellent and efficient service by friendly staff Comfortable accommodation Very well placed for easy access to Grotto TREMENDOUS VALUE FOR MONEY Open with a warm welcome all year round Unhesitating recommendation!!!!

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Thank 161CEL
Malta
Reviewed September 9, 2015

This hotel's ground floor has been beautifully renovated after suffering floods twice. The lifts have been given a marvellous overhaul. The owner and staff are of an unbelievable friendliness and are always ready to help, including changing of menu according to the needs of the individual especially when dealing with the sick. Facilities for the disabled, including special bathrooms, are...

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Thank Joseph G
Plymouth Devon
Reviewed August 5, 2015

A great place to stay with great staff who went out of their way to make you feel at home. The equipe work hard to make you feel really welcome. The restaurant is good and the standard of the food is good. The ambiance is really pleasant and M Buscail the proprietor (and his family) are the nicest people who...

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1Thank Dongab
Kingston-upon-Hull, United Kingdom
Reviewed June 4, 2015

Review collected in partnership with Amoma.com
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Thank finolab67
Malta
Reviewed September 5, 2014

3* hotel with 4* facilities, recently renovated and upgraded. Food is exquisite and rooms very comfortable compared with other Lourdes hotels. Cleanliness is five star. The hotel is situated in a a quiet area, with the river Gave in front and near to cafés and shops and is only is a five minute walk from St. Joseph's gate and the...

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3Thank Joseph G
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06/04/2017 06/05/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
In the foothills of the Pyrenees, just 300 metres from the Sanctuary of Our Lady of Lourdes, this mountain hotel provides the perfect accommodations for pilgrims coming from all over the world to visit the cave of Massabielle. Its excellent location, on the banks of the Gave de Pau River, is perfect for discovering the city on foot, sightseeing and enjoying the castle-fort of Lourdes and Pyrenean museum. Hotel Arcades 3* has 212 rooms on eight floors, with magnificent views of either the river or the historical castle-fort. The hotel features, among other facilities, full restaurant service with regional specialties and a la carte dishes. Plus, the hotel also offers three meeting rooms with space for up to 150 participants equipped with the latest audiovisual technology. ... more   less 

Additional Information about Hotel Arcades

Address: 13 avenue du Paradis, 65100, Lourdes, France
Location: France > Occitanie > Hautes-Pyrenees > Lourdes
Price Range: $41 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Arcades 3*
Number of rooms: 212
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Also Known As:
Arcades Hotel Lourdes
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Questions & Answers

Questions? Get answers from Hotel Arcades staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for one on the front if you do not mind a little bit of noise.”
grechattard, Sep 9, 2015 | Read review
“Ask for a room facing the street and the river.”
grechattard, Sep 5, 2014 | Read review
“Ask to see the room, it is ok. Keep in mind the purpose of your visit. If you are skiing and expect to be on the slopes all the time, you'll find a room to meet your needs. If you are hiking, you'll find a good room. But if you are on pilgrimage, you will find the warmest welcome you can imagine.”
Old_Scout_NYC, Aug 27, 2013 | Read review
“We looked at around 4 different rooms in this hotel and they were all terrible, give it a miss.”
LittleMonkeyLost, May 13, 2012 | Read review
4 of 4
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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