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Grand Hotel de la Grotte

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Grand Hotel de la Grotte
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278 Reviews from our TripAdvisor Community

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Showing 84: English reviews
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Reviewed January 7, 2017 via mobile

Well the hotel is old and classic but it really does need to be freshened up. Our room was cleaned daily with clean sheets and towels. But there was no wardrobe so we were "living out of a suitcase " for a week. There was a fridge in the room which was very useful. Breakfast was the same every day...

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Thank Tzwozthere
Tring
Reviewed October 15, 2016

The first problem was actually reaching the hotel. The hotel sits in a bizarre one-way system whereby they change the one way direction every two weeks. The satnav could not figure out how to get to the hotel, as the no entry sign was showing for that week! The hotel itself is a beautiful building and is in a brilliant...

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Thank karen h
Zagreb, Croatia
Reviewed October 4, 2016

I loved this place; it is in exceptional location 5 min from the shrine and five from the city center and away from the crowd around the sanctuary. This is the hotel with the little squeaking wooden stairs, with the carpets and furniture from the old times! Hotel offer real French cuisine; you have to stay here and be served...

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Thank PilgrimWorld
Reviewed September 27, 2016

This is my 5th stay at this hotel. Although not a five star anymore, the hotel has kept its charm and grandeur. It is family run and the staff goes out of their way to please the guests. Some rooms are renovated.

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Thank myrtol
lf_guinguene, Propriétaire at Grand Hotel de la Grotte, responded to this review

Hello Many thanks foy your Mail However, we are not a 5 stars but a 4 stars. Regards Louis

Reviewed September 19, 2016

This Hotel was a perfect French experience. Excellent location and views across the valley of Lourdes. We stayed for two nights and eat in the Hotel restaurant on the second night. The staff from the reception through the room cleaners and restaurant and bar staff were smiling, warm and helpful. They helped make the experience. As said by others the...

Review collected in partnership with Accorhotels.com
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Thank P D
lf_guinguene, Propriétaire at Grand Hotel de la Grotte, responded to this review

Many thanks for your comment sure, next time you come visit us, you will find a new and nice hotel completly renoved regards Louis

ireland
Reviewed June 2, 2016

We travelled as a party of 5 in May. 2 twins deluxe rooms, and one double standard. Hotel is up the hill from the grotto on a pleasant busy street but set back in its own relaxing grounds. We turned into the car park and immediately felt relief as we faced onto the view and the general pleasant look of...

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Thank bobbieIreland
Phuket, Thailand
Reviewed March 6, 2016

yes it qn old hotel but the atmosphere is wonderfull. you will find a very good concierge service who is very helpfull for organize your visit in this fabulous town\ good restaurant with local product godd wine list and deluxe room are correct if you want a good tip choose a sanctuary view and not a standard room sure i...

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Thank John C
lf_guinguene, Propriétaire at Grand Hotel de la Grotte, responded to this review
Google Translation

Merci beaucoup pour votre commentaire. Vous êtes très nombreux à aimer l hôtel qui a une âme et du charme....

Richwood, TX
Reviewed October 28, 2015

Comfortable and clean but needs refurbishing. This hotel has been owned by the same family for 4 generations. Lobby and restaurant areas were nice but rooms were a little tired. Beds were very comfortable and location was quiet and walking distance to the Shrine.

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Thank Margaret R
Los Angeles, California
Reviewed October 14, 2015

The reviews for this hotel are all over the place I didn't know what to expect. I feel like I need to set the record straight about this hotel. I just got back from Lourdes and let me tell you the Grand Hotel de la Grotte is charming- the staff couldn't have been nicer- the rooms and hotel were extremely...

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Thank D A
Northampton, United Kingdom
Reviewed August 26, 2015

This is an old 19th century family run hotel which has seen better days. The public areas are good but the rooms are small and not very comfortable. Not sure how it justifies its five-star rating! The hotel overlooks the main town and the commercialised madness below. However it is only a few minutes walk to the basilica etc. There...

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1Thank David P
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Hotel with two restaurants, one outside swimming pool,nice garden.free wifi everywhere rooms,lobby etc...Parking & garage (12 eur /day)Concierge serviceRoom service ... more   less 

Additional Information about Grand Hotel de la Grotte

Address: 66 rue de la Grotte, 65100, Lourdes, France
Location: France > Occitanie > Hautes-Pyrenees > Lourdes
Price Range: $102 - $707 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel de la Grotte 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Grande Hotel Lourdes
Hotel Style:
#15 Luxury Hotel in Lourdes
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Questions & Answers

Here's what travelers have asked, with answers from Grand Hotel de la Grotte staff and other travelers.
6 questions
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Questions? Get answers from Grand Hotel de la Grotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“3rd floor, with the balcony, facing the sanctuary”
 of 5 bubbles PilgrimWorld, Oct 4, 2016 | Read review
“I love the rooms overlooking the river and mountains”
 of 5 bubbles myrtol, Sep 27, 2016 | Read review
“I think our room was 309, or 409. lovely view and balcony so ask for that.”
 of 5 bubbles bobbieIreland, Jun 2, 2016 | Read review
“sanctuary view and room 4th floor”
 of 5 bubbles Y8281ZSjohnc, Mar 6, 2016 | Read review
“Ask for a room with a view of the Shrine.”
  • View of the shrine from our window
 of 5 bubbles MargaretR234, Oct 28, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question