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BEST WESTERN Hotel Beausejour Lourdes

#12 of 194 Hotels in Lourdes
Certificate of Excellence
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BEST WESTERN Hotel Beausejour Lourdes
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254 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 days ago NEW

The hotel is opposite the train station and 10 minute walk (down hill) to the Sanctuary, it is very clean and tidy but the rooms are very small. The staff are friendly enough but very rigid in their offerings. I wanted a bottle of water or any drink in a plastic cup/bottle to take around the pool as glass isn't... More 

Helpful?
Thank Kay S
Pascal M, Manager at BEST WESTERN Hotel Beausejour Lourdes, responded to this review

Dear guest, Thank you for taking the time to share your comments following your recent stay with us We hope that you enjoyed visiting Lourdes and that you will have the occasion to come back. We really regret that you were not impressed by all the services that our hotel provides. Your comments will help us to improve our quality... More 

San Diego
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My wife and I stayed here for 5 nights, booked through Booking.com (a lot cheaper than booking through BestWestern.com). In our room there was a flier advertising that if you take the flier with you to dinner and you receive a complimentary aperitif along with a 3- course meal for €21. The regular price was €22.90. So we went down... More 

Helpful?
Thank plilikoi
Pascal M, Manager at BEST WESTERN Hotel Beausejour Lourdes, responded to this review

Dear guests, Thank you for posting your review, and first of all please accept my sincerest apology for the incident that you had in our restaurant. We regret that this happened and we agree that our head waiter made an error not to accept the rate of the set menu that was mentionned in the flyer We just changed our... More 

Portsmouth, United Kingdom
Level Contributor
424 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

A Best Western with a traditional taste both in style and appearance. A small cosy hotel suitable for both business or pleasure with access to all amenities. Rooms a touch small but all with tiny balcony, mountain views, spotless and clean. Super fast free internet and ample on site parking, lots of leisure space in and outside, a well stocked... More 

Helpful?
Thank Spithead
Pascal M, Manager at BEST WESTERN Hotel Beausejour Lourdes, responded to this review

Bonjour, Thank you for have taking time to share your comments following your recent stay with us. We hope you enjoyed visiting Lourdes. We seek to meet the needs for our customers and to promote their confort and their wellness. Theirefore we take note about your comments about the break-fast and we are working on it to provide an even... More 

Auckland Region, New Zealand
Level Contributor
191 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed June 20, 2016 via mobile

Nice place with friendly staff and a good ambiance. Secure parking included at no extra charge and a decent breakfast buffet. Our room was on the first floor and we found it a tad small but quite serviceable. There's no air conditioning so it would be uncomfortable on hot nights.

Helpful?
Thank RobertJGray
Pascal M, Propriétaire at BEST WESTERN Hotel Beausejour Lourdes, responded to this review

Dear guest, Thank you for posting your review and share with us your feelings about Best Western Beausejour Hotel. Further to your claim, we checked the room that you stayed from 17th to 18th June 2016, and the air conditioning is normaly working. We are sorry for this incovenience but in that case you should better call the reception during... More 

Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 19, 2016 via mobile

I stayed here a couple weeks ago. The hotel is really nice. It has a nice restaurants and the food was great. The room was nice. The staff was helpful and friendly as well. It's close to all major tourist attractions and I was able to just walk and visit what I wanted to see. It has free parking as... More 

Helpful?
Thank Adam S
Pascal M, Propriétaire at BEST WESTERN Hotel Beausejour Lourdes, responded to this review

Dear guest, Further to your comments, we'd like to thank you to share your opinion with us on tripadvisor. We are delighted to know that you enjoyed your stay in best Western Beausjeour Hotel. We hope to welcome you again in our hotel soonly. Kind Regards, More 

Colombo, Sri Lanka
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 18, 2016 via mobile

Very convenient if you have to catch an early morning train or if arrival is late. About a kilometer from Lourdes sanctuary, Which takes about 10 to 15 min to walk. Hotel staff very friendly and helpful. Room that we got was large and very clean, it was facing the main road but it did not disturb us.

Helpful?
Thank Manika61
Pascal M, Assistante Commerciale at BEST WESTERN Hotel Beausejour Lourdes, responded to this review

Dear customer, Further to your review, we would like to thank you so much to share your opinion with us. We are very delighted to know you enjoyed your stay in Best Western Beausejour hotel, that you liked our staff and our cleaness and that you found our hotel well placed in the city. We realy hope to welcome you... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 15, 2016

Second trip to Lourdes and stayed at this Hotel. This Hotel offers excelent service when it comes to customers questions, food, cleanness and comfort. Stayed here for ten days and never had a problem. Very clean and comfortable. Would stay here again and recommend this Hotel. Management and Staff is excellent!! When I return to Lourdes, will definitely stay here... More 

Helpful?
Thank yoli1979
Pascal M, Assistante commerciale at BEST WESTERN Hotel Beausejour Lourdes, responded to this review

Dear custumer, We would like to thank you to post your review and share your point of view with us. We are so delighted to know that you passed a good time in Best Western Beausejour hotel and that you find found our service excellent. We hope we can welcome you again in the future. Kind Regards, Thais ARAUJO Assistante... More 

Melbourne, Australia
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 12, 2016 via mobile

We booked two rooms one double room and the other a triple. The double room was provided with two single beds put together with separate sheets which for two individuals would be OK but for a couple not ideal. The triple came with three separate single beds one being a rollaway. Rooms were small but that is typical of France... More 

Helpful?
Thank ValG82
Pascal M, Assistante Commerciale at BEST WESTERN Hotel Beausejour Lourdes, responded to this review

Dear Customer, We would like to thank you to share your reviews about Best Western Beausejour Hotel on Tripadvisor. We are gla dto know that you enjoyed your stay, and we're delighted to know that you found the staff pretty good. We hope to welcome you again in Lourdes soonly. Kind Regards, More 

Manila, Philippines
2 reviews
4 of 5 stars Reviewed May 15, 2016

The hotel is very well maintained. The guest room and bathroom are very clean. The location of the hotel is strategic when travelling via train. The hotel is a walking distance to the sanctuary. I would recommend this hotel.

Review collected in partnership with Best Western

Helpful?
Thank carlosechevarria2000
Pascal M, Assistante Commerciale at BEST WESTERN Hotel Beausejour Lourdes, responded to this review

Thank you for taking the time to post such an outstanding review, we are so delighted that you hold us such regard. It's a pleasure to hear your wonderful comments about the cleanliness of our rooms. We are pleased to know that you were happy about the location of our hotel which is in front of the railway and about... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
BEST WESTERN Beauséjour Hotel, in the heart of the lively centre of Lourdes and a stone’s throw from the holy sanctuaries, is a fine, completely refurbished 18th century mansion.It has 45 cosy, individually-decorated rooms, some of which offer stunning views of the Pyrenees.If you want to relax, you can enjoy the tranquillity of the tree-shaded gardens of BEST WESTERN Beauséjour Hotel, the solarium and the heated outdoor pool. A restaurant, brasserie, boutique with local specialities, Wifi Internet access and free parking are also available, all year round.And, right in front of the hotel, there is a shuttle bus every 20 minutes from Easter to October to take you to the sanctuaries. ... more   less 

Additional Information about BEST WESTERN Hotel Beausejour Lourdes

Address: 16 avenue de la Gare, 65100, Lourdes, France
Location: France > Midi-Pyrenees > Hautes-Pyrenees > Lourdes
Price Range: $66 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Hotel Beausejour Lourdes 3*
Number of rooms: 45
Reservation Options:
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Also Known As:
Best Western Lourdes
Lourdes Best Western
Hotel Style:
#5 Romantic Hotel in Lourdes
#20 Family Hotel in Lourdes
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