I stayed at this hotel 2 weeks before Holy Week. I was with my family, which includes my mother who is not very physically able. This hotel was recommended by our travel agent.
For backpackers, this hotel would be okay, but for a family with elderly and or small kids, it will not be that convenient. There was no room service and no bell service. You have to bring your luggage on your own. If you need anything, like a glass of water, you need to go down and buy it from the bar. There was only one person who works in the frontdesk as well as clean the whole reception and bar. So there wont be anyone who will gonna help you- no butlers.
In terms of its distance from the Lourdes church, it would take you more than half an hour to walk towards it. More