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Mercure Albi Bastides

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Mercure Albi Bastides
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633 Reviews from our TripAdvisor Community

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Showing 175: English reviews
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Dover
Reviewed January 13, 2017 via mobile

Very friendly, easy parking, fantastic view, ordinary but adequate breakfast. Was OK but no more. Really needs a complete refurb. Didn't try the restaurant for diner. Probably wouldn't return. Although Albi itself is fantastic

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Helpful?
Thank Mike P
THOMAS G, Front Office Manager at Mercure Albi Bastides, responded to this review

Thank you for taking the time to share your feedback. So for your information, we have begin renovation work in rooms. We hope to welcome you back to our hotel very soon! Sincerely

Kirkwall, United Kingdom
Reviewed January 12, 2017

Hotel situation is perfect for viewing the river and medieval architecture of the old city and cathedral. It is a short walk over the bridge to the main town so ideally located. There are nice walks along the river and the town centre is well laid out with lots of pedestrianised areas. Hotel staff were welcoming and friendly and went...

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Helpful?
Thank Dmkoi
THOMAS G, Front Office Manager at Mercure Albi Bastides, responded to this review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Barcelona, Spain
Reviewed January 4, 2017

Location close to the two main bridges is good, five minutes from the center of the old city and with good views over the Saint Cecile catedral and Toulouse-Lautrec museum gardens. Rooms are nevertheless not quite ample, but comfortable. Staff was very kind and helpful. Rooms from first floor have been recently rebuilded. Vindows from first and third floor give...

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Helpful?
Thank valfaro1963
THOMAS G, Front Office Manager at Mercure Albi Bastides, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

London, United Kingdom
Reviewed December 24, 2016

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Amoq
Birmingham, United Kingdom
Reviewed November 27, 2016

This hotel is placed in the most prestigious of sites imaginable and to fully benefit from this fortuitous location, it is best to spend a little extra by asking for a river view. We had room 310, a corner room with views down stream and across the massive weir about 30m sheer drop immediately below us just after the region...

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Helpful?
Thank Ted H
THOMAS G, Front Office Manager at Mercure Albi Bastides, responded to this review

Dear ROGER WALK, Thank you for taking the time to tell us about your experience at the Mercure Albi Bastides. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Tournon-d'Agenais, France
Reviewed November 25, 2016 via mobile

The hotel sits right on the river and I had a top floor room with windows on two sides overlooking the weir - beautiful! The room was fsirly small but for a,one night stop that was no problem. The bed was comfortable, the bathroom perfectly nice. Breakfast is in a large, light room, again overlooking the river and the choice...

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Helpful?
Thank Julie S
THOMAS G, Front Office Manager at Mercure Albi Bastides, responded to this review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Istanbul, Turkey
Reviewed October 30, 2016

The hotel has the best location in the city.The beatiful building with magnificient view of river Tarn. Rooms of the hotel were very tiny in contravention of 4 star rating. Menu of hotel restaurant was satisfactory and has reasonable value.

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Helpful?
Thank ALFAR
Dole, France
Reviewed October 19, 2016 via mobile

I would have given 5 stars were it not for the smallness of the rooms. Really small. And communicating through the airco system. Which can be annoying if your neighbour smokes. And worse if he sings. Which the guy did for 15 minutes. Nice voice though. But not after a hard day at work. The personnel is extremely nice and...

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Thank zaom
Woking, United Kingdom
Reviewed September 30, 2016

The hotel is very very hard to find in a one way street with number 41 over an arch with a bollard blocking it. There is no obvious signage in the road and missing the turn means going over the river to start the whole route again. When we eventually found our way the receptionist said there was nothing they...

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Thank jonlittleupton
London, United Kingdom
Reviewed September 26, 2016

This is billed as a four star hotel, it most certainly is not!! This hotel is completely without charm, atmosphere or comfort. It is a rip-off. The 4 star rating is not warranted, this is a 2 star hotel. The hotel has the best position in the town, set in a beautiful building with magnificent views of the river Tarn....

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1Thank Stephen A
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
56 rooms in the city centre near the Pont Neuf on the Tarn river banks. In watermill building dated 1770. 500 meters from the Berbie Palace and museums. 800 meters from Ste Cécile Cathedral. Bar, regional restaurant and 3 meeting rooms (30 people). ... more   less 

Additional Information about Mercure Albi Bastides

Address: 41 B rue Porta, 81000, Albi, France
Location: France > Occitanie > Tarn > Albi
Price Range: $83 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Albi Bastides 4*
Number of rooms: 56
Reservation Options:
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Also Known As:
Accor Albi Bastides
Hotel Style:
#3 Luxury Hotel in Albi
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Albi Bastides staff and other travelers.
3 questions
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Essex, United Kingdom
1 month ago

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Questions? Get answers from Mercure Albi Bastides staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for river view, the extra is worth it even if the view is slightly restricted on some floors.”
 of 5 bubbles Dmkoi, Jan 12, 2017 | Read review
“First floor rooms”
 of 5 bubbles valfaro1963, Jan 4, 2017 | Read review
“A corner room overlooking the river”
 of 5 bubbles TedH482, Nov 27, 2016 | Read review
“Best location and landscape”
 of 5 bubbles ALFAR, Oct 30, 2016 | Read review
“River view”
 of 5 bubbles jonlittleupton, Sep 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question