Hotel La Citadelle Metz - MGallery
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About
#1 of 45 hotels in Metz
Location
4.7
Cleanliness
4.5
Service
4.2
Value
3.9
Travelers' Choice
Ouvert en 2005, l'hôtel de la Citadelle, situé près du coeur historique et culturel de Metz, est digne des plus beaux fleurons de l'hôtellerie Haut de gamme. Cette bâtisse militaire d'envergure fût construite à partir de 1559 dans le but de conserver la place de Metz conquise par le roi Henri II. Ce bâtiment sobre et épuré compte aujourd'hui 75 chambres dont 2 suites, 5 salles de réunion ainsi qu'une nouvelle table Bistronomique " La Réserve ". Bienvenue à La Citadelle. Le Bâtiment chargé d'histoire, a tout gardé de sa splendeur d'Antan afin de vous proposer un havre de paix au centre de Metz.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bathrobes
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Languages Spoken
English, French, German
Location
5 avenue Ney, 57000, Metz France
Name/address in local language
Hotel La Citadelle Metz - MGallery
Getting there
Good for walkers
Grade: 89 out of 100
89
Metz-Nancy-Lorraine Airport
10 mi•
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Luxembourg Airport
35.6 mi•
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Metz-Ville Station
10 min
Rental Cars
33 Restaurants
within 0.3 miles
1034Reviews7Q+A20Room tips
Reviews
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Best location ever for enjoying the center of Metz and the river. Easy walk from the train station. Really interesting building for a hotel! Surrounded by parks and historic buildings plus outdoor art installations of all kinds (sidewalk drain grilles that have music coming out of them, for one!). Wish we could have stayed longer.
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Date of stay: October 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: The main light switch @ room door controls other switches; keep it on till you leave. Also: walk...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We found the hotel the perfect stopover location on our way to Southern France. We appreciate the proximity to the highway and the great location in town. A lovely park surrounds the hotel. Taking your dog along is easy. Parking in front of the hotel is a challenge but there is public parking in a parking garage close by. We also like the great restaurant in the hotel. The rooms are comfortable and quite big with a Nespresso machine and a water cattle. We also like the concept of not having a proper reception desk. That concept, however, only works with front desk staff being committed, interested, and having an open approach to guests. We found the women working at the reception were more interested in themselves than their guests.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team La Citadelle, Directeur général at Hotel La Citadelle Metz - MGallery
Responded Oct 28, 2023
Dear Bas_8, First of all, thank you for taking the time to give your review following your stay at La Citadelle MGallery Hotel in Metz. We are glad to see you were satisfied of this experience. We are looking forward to welcoming you again for new wonderful moments. We remain at your disposal for any further assistance you may need, Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just stayed 2 nights in this hotel and it was great, A fridge that was actually cold, A very large room with big bathroom. 5 Minute walk into the old town, Parking right out the front at good rates. Another hotel that gives you 2 coffee sticks and tea bags you have never heard of, A great stay and would highly recommend
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team La Citadelle, Directeur général at Hotel La Citadelle Metz - MGallery
Responded Oct 28, 2023
Dear Wayne V, All our team members would like to thank you for staying at La Citadelle MGallery Hotel in Metz. It has been a real pleasure to welcome you and make the best of your trip to Moselle. We hope to welcome you again soon, Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room is huge, with plenty of room for your luggage and bits and pieces. Good, quiet air-conditioning purring away in the background. No street noise. Also a good-sized bathroom with good shelf space and extra towels. With a comfortable king bed, good pillows, a restful quiet night is assured. The breakfast was very good with a wide selection of options - definitely worth including. Wish I had also had dinner here, but found it a bit difficult obtaining menu information. Sufficiently close (900 metres) from the railway station, and a short walk, around 800 metres, into the city centre. Would have liked to stay longer, and would definitely stay here again if visiting Metz. Really good value for the money.
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Date of stay: September 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team La Citadelle, Directeur général at Hotel La Citadelle Metz - MGallery
Responded Oct 28, 2023
Dear Graeme G, First of all, thank you for taking the time to give your review following your stay at La Citadelle MGallery Hotel in Metz. We are glad to see you were satisfied of this experience. We are looking forward to welcoming you again for new wonderful moments. We remain at your disposal for any further assistance you may need, Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ChrisMcNeil wrote a review Aug 2023
Washington DC, District of Columbia241 contributions107 helpful votes
Booked a one-night stay at Hotel La Citadelle Metz as suggested by Stephen Ambrose Historical Tours in conjunction with SAHT's "Footsteps of Patton" tour in June 2032. The hotel is located in northeast France at the confluence of the Moselle and the Seille rivers. My room was spacious, well-lit, and clean. The bed was comfortably firm, air temperature likewise was comfortable, and the room permitted open windows without screens. Not sure why there were no USB ports, and there was no evidence that the hotelier still supplied hand towels to guests who use the room's bathroom. Both seemed like an odd choice when cutting corners (presumably to save the hotel money). Otherwise, linen and towels were clean and in good supply. The bathroom was well-provisioned, well lit, and fully accessible. Breakfast was a well-provisioned traditional French buffet, offered in a spacious dining area. Outside, there is a small carousel and amusement area nearby, along with several outdoor art exhibits - statuary and abstracts highlighting the diversity of the area. …
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Date of stay: June 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: If time permits, consider walking through the art-filled park that surrounds Hotel La Citadelle...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team La Citadelle, General Manager at Hotel La Citadelle Metz - MGallery
Responded Aug 20, 2023
Hi Chris, A huge thank you for choosing to stay at Hotel La Citadelle. We are delighted to learn that you enjoyed your spacious, clean and well lit room, as well as the comfortable bed. We do have USB port that are located near the office table in the room. Feel free to ask us for extra towels if you need them. We are delighted that you loved our breakfast buffet and the location of the hotel. We hope to see you again soon for an amazing new experience. La Citadelle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were very taken by this hotel. Distinctive inside and out with helpful staff. Our room was well appointed and quiet with a nice green view out of the expansive windows. And an easy walk to the centre of the lovely old town of Metz. Recommended.
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Team La Citadelle, General Manager at Hotel La Citadelle Metz - MGallery
Responded Jul 12, 2023
Dear AllanJGJ, We thank you for your compliments following your stay at La Citadelle. We are delighted that you enjoyed staying in a historic building in France, enjoyed our services and also the city of Metz. We would be delighted to welcome you back soon. Sincerely. La Citadelle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a gem of a property in Metz. It’s away from the busy areas but easily walkable to the cafes. Restaurants and sights of Metz. The rooms are airy, well appointed and clean and modern. Service is efficient and there is a nice res onsite too. No reason to look for any other hotel in Metz. This is hand down the first choice
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team La Citadelle, General Manager at Hotel La Citadelle Metz - MGallery
Responded Jul 12, 2023
Dear Quantummottle, It is with a big smile that we read your comment, it helps to motivate our teams to give the best of themselves. We would love to welcome you back to share more wonderful moments with you. Nice day to you. La Citadelle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a very comfortable and relaxed hotel environment at the heart of Metz. We were able to park in the reserved spaces out front of the hotel, but can imagine that parking may be tight at certain times of day as the hotel appears to host business meetings and conferences. For that I imagine it is very good indeed. We stayed only one night on a journey back from Switzerland. Our room was spacious and the beds very comfortable. The hotel has an air of ‘arty minimalism’ it is well presented and manifests as an ultra modern high tech place housed within an historic building. The reception desk was a table with a laptop, nothing ornate, but all that was needed. Even the wood effect door cards reflect that latest locking and unlocking tech. The only minor disappointment was breakfast. There was plenty of choice but the cooked stuff looked unappetising, but this was a small blot on a good stay. The hotel is perfectly located for a short walk into the shops and the more historical squares that include the covered market and the stunning cathedral.…
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Date of stay: May 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team La Citadelle, General Manager at Hotel La Citadelle Metz - MGallery
Responded May 28, 2023
Hello Tony, Many thanks for taking the time to give us feedback on your stay at our hotel. It was a pleasure to welcome you and we hope you had a wonderful stay in Metz. We are delighted that your stay went well and that you appreciated the hotel's services, which motivates our teams to give their very best. As far as reception is concerned, Accor has decided to modernize the reception area, so there is no longer a desk and our receptionists are mobile. They can handle arrivals and departures directly on smartphones and from anywhere in the lobby, which means we can be quicker and give you possession of your room more quickly, and spend more time giving our customers practical information and advice for their stay in Metz. As for breakfast, we're sorry it didn't live up to your expectations. We offer home-made and local products. There will soon be more choice. We look forward to welcoming you soon. La Citadelle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed two nights at the Hôtel la Citadelle Metz - MGallery in a booked suite with accommodation for four. The staff were great and the property in a very good location close to the Christmas markets and about 10 minutes walking to the Gothic cathedral of Saint-Etienne. The property is a former military citadel with ramparts and impressive stone edifice. Inside, the decor is soft and welcoming. There’s a trendy bar and restaurant inside along with free parking on the street. Breakfast iss good—a mix of healthier European fare and artery-clogging American-style breakfasts.
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Team La Citadelle, General Manager at Hotel La Citadelle Metz - MGallery
Responded Apr 15, 2023
Dear Travelentuziast, Thank you for your feedback on your experience at our hotel. We are delighted to read that we contributed to your wonderful getaway to Metz and that you enjoyed your stay with us, appreciated the beauty of the hotel, our services and our staff. We would be delighted to welcome you again in the near future for a future stay in Metz. Yours sincerely. La Citadelle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed one night as a stopover on drive through to Italy. Very quiet and comfortable but generic and soulless. However super location, being very close to the motorway but also within walking distance of the old town, coupled with good secure parking were what we needed. Don’t bother with breakfast unless you need to - expensive and basic- but the buffet layout in a tiny cramped area is not conducive to either a relaxed start to the day nor a speedy eat and go.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team La Citadelle, General Manager at Hotel La Citadelle Metz - MGallery
Responded Mar 20, 2023
Dear Susan, Thank you for taking the time to give us feedback on your past experience at our hotel, La Citadelle. Customer satisfaction is very important to us and our staff do their best every day to satisfy you and offer a quality service. We are delighted that you enjoyed the location of the hotel, close to Metz city centre and the motorway, as well as our car park. Concerning the breakfast, we propose two formulas, the first one is a buffet breakfast at 22 euros per person, the second one is an express breakfast at 12 euros only in the room, proposing: a hot drink, a fruit juice and pastries or breads with jams, honey and spreads. Our products are home-made and local. We look forward to welcoming you again during a new stopover in Metz. Have a nice day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Metz area.
PRICE RANGE
$111 - $173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la citadelle metz, la citadelle hotel metz
LOCATION
FranceGrand EstMoselleMetz
NUMBER OF ROOMS
75
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Claim Your ListingHOTEL LA CITADELLE METZ - MGALLERY $116 ($̶1̶5̶7̶) - Updated 2023 Prices & Reviews - France
Frequently Asked Questions about Hotel La Citadelle Metz - MGallery
Which popular attractions are close to Hotel La Citadelle Metz - MGallery?
Nearby attractions include Team Break Metz - Escape Game (0.2 miles), Esplanade (0.1 miles), and Palais du Gouverneur de Metz (0.06 miles).
What are some of the property amenities at Hotel La Citadelle Metz - MGallery?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel La Citadelle Metz - MGallery?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel La Citadelle Metz - MGallery?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel La Citadelle Metz - MGallery?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Hotel La Citadelle Metz - MGallery?
Conveniently located restaurants include Fox Coffee Shop, Restaurant les copains d'abord, and Mona.
Is Hotel La Citadelle Metz - MGallery located near the city center?
Yes, it is 0.3 miles away from the center of Metz.
Are any cleaning services offered at Hotel La Citadelle Metz - MGallery?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel La Citadelle Metz - MGallery?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel La Citadelle Metz - MGallery offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel La Citadelle Metz - MGallery?
The staff speaks multiple languages, including English, French, and German.