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Hotel La Citadelle Metz - MGallery

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5 avenue Ney, 57000, Metz France
4 people are viewing this hotel
Booking.com
$122
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Free cancellation until 07/02/22
MGallery
$117
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Traveluro
$114
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Priceline$118
Expedia.com$122
Hotels.com$122
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (341)
Room & Suite (106)
Dining (38)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 08/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel La Citadelle Metz - MGallery
Updated 08/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 29 in Metz
Location
4.7
Cleanliness
4.5
Service
4.1
Value
3.9
Travelers' Choice
Ouvert en 2005, l'hôtel de la Citadelle, situé près du coeur historique et culturel de Metz, est digne des plus beaux fleurons de l'hôtellerie Haut de gamme. Cette bâtisse militaire d'envergure fût construite à partir de 1559 dans le but de conserver la place de Metz conquise par le roi Henri II. Ce bâtiment sobre et épuré compte aujourd'hui 75 chambres dont 2 suites, 5 salles de réunion ainsi qu'une nouvelle table Bistronomique " La Réserve ". Bienvenue à La Citadelle. Le Bâtiment chargé d'histoire, a tout gardé de sa splendeur d'Antan afin de vous proposer un havre de paix au centre de Metz.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bathrobes
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Quiet
Languages Spoken
English, French, German
946Reviews7Q+A17Room tips
Traveler rating
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Popular mentions
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Most Recent
Sharon B wrote a review Jun 23
4 contributions
We stayed a couple of nights in this very well placed hotel in Metz. Staff super helpful and friendly, particularly Margaux, who was so charming and looked after us very well. The room was modern and super clean, if I had a niggle it would be that the pillows need upgrading, felt like cotton wool balls had been stuffed inside and the fixed shampoo above the bath needs moving lower so that it can be reached easily. Food in the hotel was exquisite and a work of art aswell as being delicious. Thank you very much to all the staff x
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Date of stay: June 2022Trip type: Traveled
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Response from Team La Citadelle, General Manager at Hotel La Citadelle Metz - MGallery
Responded 4 days ago
Hello Sharon, Thank you very much for your compliments, it makes our team very happy. It was a pleasure to welcome you to the hotel. We also take your comments into account, as customer satisfaction is very important to us. We hope to see you soon. Team La Citadelle
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Vincent T wrote a review May 2022
Singapore, Singapore279 contributions86 helpful votes
Great hotel in the heart of Metz. Location is both very pretty and convenient, next to the train station and many restaurants. The hotel is very quaint, set in a historical building. The rooms are very comfortable and full of amenities. Very good service overall. Highly recommended!
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Date of stay: May 2022Trip type: Traveled
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Response from Team La Citadelle, Directeur général at Hotel La Citadelle Metz - MGallery
Responded 2 weeks ago
Hello, Thank you for your kind comment, it was a pleasure to welcome you! We are delighted that you had a pleasant stay with us, and hope to see you soon. Have a nice evening. Team la Citadelle
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Bas_8 wrote a review Apr 2022
Netherlands159 contributions145 helpful votes
Great hotel in the center of Metz within walking distance to the cathedral. The hotel has a very goed feel with friendly staff and big spacious rooms and waterkoker and nespresso machine in the room. The Restaurant La reserve in the hotel is very nice for dinner. We will use this hotel as our standaard stopover on the way down South.
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Date of stay: April 2022
Value
Cleanliness
Service
1 Helpful vote
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Response from Team La Citadelle, Directeur général at Hotel La Citadelle Metz - MGallery
Responded 2 weeks ago
Hello, Thank you for your kind comment, it was a pleasure to welcome you! The satisfaction of our guests is very important to us. We are delighted that you had a good stay with us, that you appreciated the hotel and its services and we hope to see you soon. Have a nice evening. Team la Citadelle
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Dwatkinsuk wrote a review Apr 2022
Egg, Switzerland339 contributions193 helpful votes
Very comfortable and style orientated hotel just a short drive from the main autobahn and in the centre of Metz. Rooms are super size, with a good bath, modern and renovated. Car parking (15 euros per night) is safe and secure. The on-site restaurant is a really nice experience, with a primarily French orientated menu with very good food. Breakfast however, I seriously recommend to pre book, and not wait until on later like we did- it cost us 44 euros per person which frankly is too much. It was a good breakfast, but the hotel is not the Ritz….we will return, but only with. Pre paid breakfast!
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Date of stay: April 2022Trip type: Traveled
Room Tip: Be aware that at night the rooms facing the park can be a little loud with party goers….
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1 Helpful vote
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Response from Team La Citadelle, Directeur général at Hotel La Citadelle Metz - MGallery
Responded 2 weeks ago
Hello David, Thank you for your comment, the feedback from our customers is very important to us and allows us to improve and satisfy you even more. We are delighted that you had a good time with us and that you enjoyed the hotel and its services. Concerning the breakfast, it is indeed at the rate of 22 euros per person, we propose home made and local products too :) We hope to see you soon during a next stay in Metz. Have a nice evening. Team la Citadelle
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MaruJiras wrote a review Mar 2022
Prague, Czech Republic124 contributions71 helpful votes
+1
Great view, spacious apartment with corner bath, comfy beds, parking in front of the hotel(no need to reserve, needs to be paid for this service), amazing food, great stuff. After so many hotels with rude stuff thru France, this was really pleasant experience.
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Date of stay: March 2022Trip type: Traveled
Room Tip: 3rd floor has nice view, take breakfast if you can- dont go to city(hotel offer the best food in...
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Response from Jenny PHAM, General Manager at Hotel La Citadelle Metz - MGallery
Responded Mar 15, 2022
Dear Maria, Thank you so much for your lovely review of your experience at La Citadelle MGallery Hotel in Metz! We are so pleased to hear that you enjoyed our hotel, from the comfort of our rooms, parking facilities, the cuisine of our chef at La Réserve restaurant and the warmth of our staff. Your kind word will be shared with our teams - such reviews are what motivates us as we thrive to always give more satisfaction to our guests. We are looking forward to welcoming you again next time you pass by Metz, and the team already remains at your disposal for any assistance you may need. Best regards,
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Vaughantrip wrote a review Jan 2022
Brussels, Belgium14 contributions16 helpful votes
Excellent restaurant. Chef could be a Michelin star. Room not very cosy. Easy parking. Electricity parking missing. Breakfast should be improved. Perfect location. Welcome service could be improved. Decoration could be improved.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Jenny PHAM, General Manager at Hotel La Citadelle Metz - MGallery
Responded Jan 9, 2022
Dear Vaughantrip, Our staff and ourselves would like to warmly thank you for your feedbacks and your stay at La Citadelle MGallery Hotel in Metz. They encourage us daily to give the best of ourselves. We have taken note of your comments on breakfast and welcome service. We thank you and will find a solution to improve these points. We are looking forward to welcoming you again ! Best regards, Pierre CUNAT Front office manager
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Denise wrote a review Dec 2021
San Francisco, California384 contributions216 helpful votes
My family and I stayed one night at this lovely hotel to visit the Christmas markets and as a brief stop on our way to Strasbourg. The hotel is situated in a historic building that dates back to the 1500s. I just love how they merged modern design with the building’s own traditional architecture. The staff are absolutely lovely. They all made sure that we felt welcome and comfortable during our stay. Our room was extremely spacious and quiet. The only thing we weren’t too fond of was the odd shower head which was actually a small wand. Breakfast was delicious and there were plenty of choices. Parking spaces were also available directly in front of the hotel but there weren’t that many. Location-wise, this was very convenient as the center of Metz was just a short walk away.
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Date of stay: December 2021
Rooms
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Response from Jenny PHAM, General Manager at Hotel La Citadelle Metz - MGallery
Responded Dec 30, 2021
Dear Denise C, Our staff and ourselves would like to warmly thank you for your feedbacks and your stay at La Citadelle MGallery Hotel in Metz. They encourage us daily to give the best of ourselves. We are looking forward to welcoming you again ! Best regards, Pierre CUNAT Front office manager
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eelco2013 wrote a review Oct 2021
North Holland Province, The Netherlands335 contributions193 helpful votes
We stayed one night on our way further south. This hotel is perfectly suited for us. Nice, roomy and quiet Supérieure Double (room number 230), 2 separate beds as requested. Very efficient check-in and fast check-out. Easy walking distance to the old city centre. Parking in front for a reasonable fee (if it's full, there is a large public parking garage closeby).
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Date of stay: August 2021
Rooms
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Service
1 Helpful vote
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Response from Jenny PHAM, General Manager at Hotel La Citadelle Metz - MGallery
Responded Oct 13, 2021
Dear eelco2013, Our staff and ourselves would like to warmly thank you for your feedbacks and your stay at La Citadelle MGallery Hotel in Metz. They encourage us daily to give the best of ourselves. We are looking forward to welcoming you again ! Best regards, Pierre CUNAT Front office manager
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Rita S wrote a review Oct 2021
Stockport, United Kingdom182 contributions79 helpful votes
A bit of a strange experience. Could not find the hotel reception at first .......because it consisted of a small table with a lap top computer, a member of staff appearing from behind a curtain, so my conclusion is that they were trying a new type of trend in check in of guests or maybe they had not invested in a reception area!!! Nice large room, very comfy bed, no complaints except maybe should Invest in a soap dish for the bar of soap for the sink!! The bar area was not really much which was a shame. They have a restaurant but did not eat here so can not comment. The main town of Metz is only about a 10 min walk away. Reasonable amount of parking at the hotel. Would recommend and would stay again if in town
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Date of stay: October 2021
Location
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Response from Jenny PHAM, General Manager at Hotel La Citadelle Metz - MGallery
Responded Oct 13, 2021
Dear Rita, I would like to sincerely thank you for taking the time to write your feedback. Your satisfaction is our number one priority, we feel proud that you had a great time among us. We no longer have reception desk but our teams are mobile to welcome you everywhere in the lobby ! we have taken note of the other points for improvement. We look forward to welcoming you again in the MGallery La Citadelle Metz and offering you other outstanding experiences. Best regards, Pierre CUNAT Chef de réception
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dieg0vanh0ve wrote a review Sep 2021
Mechelen, Belgium42 contributions24 helpful votes
Went to Metz for a short city trip. The hotel is good accessible by car and has a limited number of parking spots. Parking is 15 per day. The rooms are spacious, quiet and very nice. I have eaten outside but no complaints i can think of.
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Date of stay: August 2021
Location
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Response from Anne-Cécile GENOLINI, Marketing at Hotel La Citadelle Metz - MGallery
Responded Sep 30, 2021
Dear dieg0vanh0ve, Our staff and ourselves would like to warmly thank you for your feedbacks and your stay at La Citadelle MGallery Hotel in Metz. They encourage us daily to give the best of ourselves. For the car park we have also a partnership with the public car park République located at 2 minutes walk, do not hesitate to contact our team if our car park is full on your next stay. We are looking forward to welcoming you again ! Best regards, Pierre CUNAT Front office manager
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PRICE RANGE
$120 - $164 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la citadelle metz, la citadelle hotel metz
LOCATION
FranceGrand EstMoselleMetz
NUMBER OF ROOMS
75
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Frequently Asked Questions about Hotel La Citadelle Metz - MGallery
Which popular attractions are close to Hotel La Citadelle Metz - MGallery?
Nearby attractions include Team Break - Escape Game (0.2 miles), Esplanade (0.1 miles), and Palais du Gouverneur de Metz (0.06 miles).
What are some of the property amenities at Hotel La Citadelle Metz - MGallery?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel La Citadelle Metz - MGallery?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel La Citadelle Metz - MGallery?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel La Citadelle Metz - MGallery?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Hotel La Citadelle Metz - MGallery?
Conveniently located restaurants include Fox Coffee Shop, Mona Italian Street Food, and Restaurant les copains d'abord.
Is Hotel La Citadelle Metz - MGallery located near the city center?
Yes, it is 0.3 miles away from the center of Metz.
Are any cleaning services offered at Hotel La Citadelle Metz - MGallery?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel La Citadelle Metz - MGallery?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel La Citadelle Metz - MGallery offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel La Citadelle Metz - MGallery?
The staff speaks multiple languages, including English, French, and German.