Looked good on trip adviser but this hotel was of a poor standard. The check in and welcome were good but as we went up the stairs to our room the smell was a bit off-putting. I think this came from the stair carpet which was well used. The room itself was very small and the en-suite tiny. The shower was surrounded by a curtain that trailed on to the shower try and the door was a plastic folding screen. During our time there we never saw another guest. The location is fairly central close to the main station and the main square.
The moment you check-in you know if your comfortable or no and that was the case at Hotel Nova, lovely family run hotel, we did not know that there wasn't an elevator but the staircase was beautiful and the owner helped me with the bag (need that kind of help when your travelling with family). Montpellier is great and a pleasant surprise as to how nice the city is. Recommend all guests coming to this hotel to not drive hoping the location will get you to the lobby and its better to drive to the Gambetta parking 500 metres away from the hotel.
From the bottom of my heart I'm thanking the owners of this hotel. Apparently it's been going down many generations in this family and since they are caring so much for the customers I feel obligated to share my words about the amazing stay we had. Read more about why it was good below. The price is alright, the location is even better, but the service they provided was beyond my expectations. The day we were going home it was raining the whole day, and we thought about paying for a day-room, but they let us use the breakfast hall to relax for several hours and feel as comfortable as home. The owners lives there so it feels like a home in many ways. Thank you for being so kind to us through everything. We will come again!
Location is central and the reason we booked this establishment, but it is one of the worse places I've ever stayed at. The lobby is smelly and it feels generally badly cleaned. Stay away from this place!
We come to Montpellier in the summer for the Estival (Friday night wine and food street festival) and shopping. We always stay at the Hotel Nova. It's in a great location just behind the Comedie and surrounded by hip shopping streets and restaurants and we can walk from the train station. The owner is a nice helpful guy and he always makes us feel very welcome. And he speaks English very well.