We loved going to the swimming pool on the roof of the hotel, it was hot and there was a good atmosphere, we appreciated the location of the hotel in the city center, we could do everything on foot, the Place de la Comédie, shops and restaurants, impeccable housekeeping in the room and by the pool, very good
We stayed for 4 nights (which is two too many in Montpellier) -- 1 night in a Classic room & 3 nights in a Deluxe room. There is no real difference between the rooms -- same size & no view in either. The only discernable differences are that the Deluxe rooms are on higher floors have free soft drinks in the minibar (while the Classic room has 2 free bottles of water), Deluxe have a funky sliding wall between the bed area & the sink/shower area, & a Nespresso coffee machine. To us, these "upgrades" are not worth paying extra for. We arrived 50 minutes prior to the posted check-in time & were advised "Your (Classic) room is not ready yet." We waited in the lobby rather than check our bags at the front desk & leave our valuzbles. When I re-approached the front desk at the appointed check-in time, they found a room after calling different housekeepers on different floors to see if their basic room was available anywhere. (Enzo at the front desk at least made the effort & found one.) The next day, we repeated this exercise in frustration as we waited with our luggage in the lobby for a Deluxe room to become available. The hotel offered to move our baggage for us from one room to another when a room became available, but we again chose not to leave our valuables unattended. If the hotel was as full as they claim, it seems to me that management needs to make their check-out time earlier & grant fewer requests for late check-out so that this situation does not occur. It was very, very frustrating. They did, however, offer us one free wine/beer/soft drink between the 2 of us at the bar for our troubles; we declined.…
Very nice hotel! Good people, good service, good house cleaning and the most comfortable bed ever! The rooms were nice and tidy and last but not least, a good functioning airconditioning. Arent there ant complaints? Well there is just one! The rooftop Vertigo restaurant is awful. With the breakfast the plates are often dirty and I have to put aside at least 5-6 plates every morning to find a decent cleaned one. The meals itself were okayish to good but expensive for what you get. Last complaint is that while we were there with kids and a lot of other people with even younger kids too, some local people smoked weed next to the pool and they aloud it to happen. Nobody from the staff did anything about it.
Nice hotel, well located but the swimming pool area needs some attention. The chairs with cushions are used all day by people using the pool therefore in the evening you can't sit on them if you want a drink outside as they are wet. The pool area and the toilets need to be cleaned more regularly. If you are using the restaurant in the evening the toilets floor are really wet from people using them in the day.
Positives Nice hotel in city centre. Clean Lounge area on 8th is nice Staff at reception nice and helpfull Attached to convenient parking Negatives Location is not inspiring Not as good as other pullmanns Swimming area suitable for kids only too small
This modern hotel is located next to a shopping mall that links directly to the old city. I appreciated the professional welcome and the valet service. Had a 7th floor luxury room with no specials views, but very well equipped and with excellent bedding. Small pool, terrace and restaurant on the top floor. Everything you can expect from a Pullman.
PARKING SECURE IN CORNER OF VAST PARLING COMPLEX WITH ACCESS DIRECT TO THE HOTEL. Very efficient and staff greeting friendly with friendly and informative staff members. Breakfast on top floor where considerable effort had been made to apply srict covid rules. WELL DONE . THE WHOLE TEAM WORKS WELL TOGETHER rrp
Everything was great - the way business travel should be. Rooms are clean and look great, service was outstanding and the food at the restaurant/room service was excellent. Makes it very easy to focus on business when the hotel is like this.
Friendly welcome at reception. Check in quick and efficient. Rooms are spatious xith good quality bedding and furniture. Conveniently located and only 10 minutes on foot to city center. Breakfast has a large selection.
Great hotel for a business trip to Montpellier All round good service, nice rooms and an awesome shower I have to add that the hotel went above and beyond when my colleague realized she had left her laptop at the hotel (sitting on the bed) as we went through security at the airport with around 90 mins till take off She called the hotel, they found the laptop, they put it in a taxi and got it back to her in under 40 mins and she made the flight home with her laptop now that is a level of service you don't find very often these days. If we go back to Montpellier the above is the kind of thing that makes you go back to a hotel more than anything else I can think of.