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Hotel du Chateau "Cite Medievale de Carcassonne

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2 rue Camille Saint Saens, 11000 Carcassonne Center, Carcassonne France
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Traveler (424)
Room & Suite (117)
Dining (8)

About

#7 of 39 hotels in Carcassonne Center
Location
Cleanliness
Service
Value
Travelers' Choice
The hotel is ideally situated, facing the towers and city walls of the medieval Cite it welcomes you at the entrance to the drawbridge. The marriage of ancient and modern offers an interesting journey between the medieval and the contemporary.The hotel is totally unique : a rare elegance and model of aestheticism, it is a constant reminder of timeless good taste and defines the art of entertaining guests.Wine tasting and enjoyment in the panoramic bar…A special space, relaxation in the sun or shade around the heated pool, opening from Paques to Toussaint or the heated Jacuzzi opening all the year. Relaxation, pleasure and absolute refinement in our luxury SPA GEMOLOGY.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Spa
Concierge
Newspaper
Secured parking
Wifi
Hot tub
Outdoor pool
Heated pool
Breakfast in the room
Snack bar
Couples massage
Facial treatments
Full body massage
Hammam
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Safe
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Charming
Languages Spoken
English, French, Spanish
961Reviews9Q+A95Room tips
Traveler rating
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  • 39
  • 12
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Popular mentions
Chris wrote a review Jul 2020
3 contributions1 helpful vote
Everything regarding this hotel is outstanding from the check in to the check out . We stayed in one of the junior suite not far from the pool and the jacuzzi . Spotless, staff are very professional and kind. The location is just what you need when in Carcassonne. We will definitely come back
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Date of stay: July 2020Trip type: Traveled with family
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josiane47 wrote a review Apr 2020
4 contributions
I went there with a friend from the USA who was visiting me and was reading a book/novel on Carcassonne...I also invited to join us a couple..We had two very specious room with all amenities one can immagine in a 5 stars hotel The location was right ouside the "Citadelle" (in the evening it was enchanting with the light beaming on the citadelle) The staff was so very gracious, helpful and kind..I will go back there on my next trip to Carcassonne where I often go to visit to show that specal place to my visiting friends from abroad (it was my 7 seventh time to carcassonne) love this place...abviously.. but now even more so that we know that wonderful hotel
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Date of stay: November 2019
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Alice L wrote a review Feb 2020
18 contributions38 helpful votes
My husband and I just spent 2 nights here. So many things wrong with this place. It went awry from the first minute! - I phoned ahead to ask for restaurant bookings to be made. The lady took a long time to understand my request, despite both of us being French. Finally, she made 2 suggestions and said she would book and confirm via email. By the time we arrived, ready to take off to dinner, no confirm had been sent and a colleague said both places were actually closed for the season. No apology or even mild embarrassment for the poor service. - room: so so tiny. E370 for a « view » but in reality the windows are very small and half way up the wall. No view unless you bend down towards the window and put your head through it. Linens are nice. So is the minuscule bathroom. The shower was so tiny I had to play Tetris: can close the bathroom door AND the shower door simultaneously. I am small (UK8) but couldnt turn around in the shower. Drainage wasnt working: ankle deep in water. - breakfast: if you like dance music and promotional films all around the room on a loop with your baguette, go for it. Cappuccino was black coffee with hot milk. I asked for a boiled egg which never came.. - oh and they charge E10 per day per car for parking. Which we found out upon arrival. The enlightened argument for this from the enlightened staff was: « well no parking is free in the area » 🤔 not the best client-centric argument.. Did I mention the extra large hairy old cushion at reception for the dogs? And the dog poo on the lawn? Au secours!!
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Date of stay: February 2020Trip type: Traveled as a couple
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Herb E wrote a review Dec 2019
3 contributions
Outstanding hotel and location. Service and accommodation are terrific. Elliott, the dog, is a highlight but the view from the outside terrace is unbelievable. The Hotel du Chateau is an oasis of relaxation and is literally a few steps from the main gate of the Citi. The combination makes for a wonderful experience that will be remembered forever.
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Date of stay: September 2019
Rooms
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1 Helpful vote
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ian w wrote a review Dec 2019
Eastbourne, United Kingdom7 contributions3 helpful votes
When you leave and you have booked already for the next year it says it all.. Rooms are so good comfortable. staff for use are just the best. the Spa treatments for two we love. too sit on the terrace with fine wines and relax with fiends before exploring the castle for Dinner is a must. On top of all of that, you have great breakfast on the terrace plus the pool all day in the sun.
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Date of stay: September 2019
Rooms
Service
Sleep Quality
Room Tip: There is Main hotel and Annex both parts the rooms are really good.
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PRICE RANGE
$160 - $276 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
du chateau hotel, du chateau carcassonne
FORMERLY KNOWN AS
Hotel du Chateau & SPA Carita
LOCATION
FranceOccitanieAudeCarcassonneCarcassonne Center
NUMBER OF ROOMS
17
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Frequently Asked Questions about Hotel du Château "Cite Medievale de Carcassonne
Which popular attractions are close to Hotel du Château "Cite Medievale de Carcassonne?
Nearby attractions include Cathar Castles (0.1 miles), Chateau et Remparts de la Cite de Carcassonne (0.1 miles), and Église Saint-Nazaire (0.2 miles).
What are some of the property amenities at Hotel du Château "Cite Medievale de Carcassonne?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
What food & drink options are available at Hotel du Château "Cite Medievale de Carcassonne?
Guests can enjoy a lounge and a snack bar during their stay.
Is parking available at Hotel du Château "Cite Medievale de Carcassonne?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Hotel du Château "Cite Medievale de Carcassonne?
Conveniently located restaurants include Chez Dani - Bar à Pasta, Restaurant La Marquiere, and Barriere Truffes L'Atelier.
Are there opportunities to exercise at Hotel du Château "Cite Medievale de Carcassonne?
Yes, guests have access to a pool during their stay.
Is Hotel du Château "Cite Medievale de Carcassonne located near the city center?
Yes, it is 0.8 miles away from the center of Carcassonne Center.
Are pets allowed at Hotel du Château "Cite Medievale de Carcassonne?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel du Château "Cite Medievale de Carcassonne?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Hotel du Château "Cite Medievale de Carcassonne?
Many travelers enjoy visiting Historic Fortified City of Carcassonne (1.4 miles), Cathar Castles (0.1 miles), and Porte Narbonnaise (0.06 miles).
Is Hotel du Château "Cite Medievale de Carcassonne accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.