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Kyriad Carcassonne - Aeroport

Traveler (91)
Room & Suite (69)
Dining (40)

About

#28 of 40 hotels in Carcassonne Center
Location
Cleanliness
Service
Value
Enjoy the comfort of a hotel, nine combining comfort, design and new technologies. Ideally situated between two World Heritage Sites of UNESCO: the medieval city and Canal du Midi from Carcassonne, both located 3 minutes by car But also in the heart of Cathar country (many visits to medieval castles) and Corbières. 2 minutes city center, airport and highway access to 900 m, Limoux to 15 min. Rooms that invite relaxation Your Hotel Kyriad Carcassonne includes 79 guest rooms (single) with bath or shower.
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Property amenities
Free parking
Restaurant
Free High Speed Internet (WiFi)
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Business

Location

Full view
44Car recommended
Grade: 44 out of 100
30Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
376Reviews
2Q+A
4Room tips
Traveler rating
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Popular mentions
Couldn't use our stay here at Carcassonne as french air traffic controllers strike on 9 May meant our outbound flight was cancelled and with no alternative flight we cancelled our two week holiday which included last night stay at the Kyriad. We did try to rescue the latter part of our holiday, but failed; hence the hotel cancellation which cost us €70+ because we'd gone for the cheaper “no cancellation” option. Hotel very apologetic but nothing they could do. Can't score hotel as didn't stsy
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Review collected in partnership with Kyriad.com - Louvre Hotels Group
Response from Priscilla J, Gérant at Kyriad Carcassonne – Aeroport
Responded 1 week ago
Hello, I totally understand your disappointment. Unfortunately, as you say, you have opted for a non-cancelable and non-modifiable reservation. However, we hope to see you again on a future visit to Carcassonne, Sincerely
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We stayed for one night on the 20th April and found the staff to be very friendly and helpful. The rooms are in a three floor building totally separate from the reception and dining room. Our room, No 221 on the second floor was comfortable with clean bedding and towels. There was a TV (no English channels) and facilities for making tea or coffee, WIFI reception was excellent. Bathroom and shower were fine other than the tiled floor became very slippery and there was no anti slip mat supplied. The whole building is in need of some modernising as it is starting to show its age. Continental breakfast buffet was good with a varied choice of food. Would we use this hotel again? Maybe depending on the price as we had stayed at Kyriad Noirt the night before
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Review collected in partnership with Campanile.com - Louvre Hotels Group
Response from Priscilla J, Responsable réception at Kyriad Carcassonne – Aeroport
Responded May 6, 2018
Hello, Thank you for your kind comment. We are delighted that you have found your stay with us pleasant. Looking forward to seeing you again soon.
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We stayed in Kyriad with group of Estonian sommeliers during the business trip in May 2017. Location is ok for travellers with car. Free parking is available, enough places. Because of place located nearby of busy road, the traffic noise was bit disturbing. Driving to centre takes about 10 minutes. Welcome in reception was professional and helpful, we has got our rooms fastly although we had 15 person in group and 2 different bookings. Room was located on 1 floor. Entry door opened to common balcony with other rooms. Room was bit tired, but clean. But this smell in the room... The smell of some chemical cleaner was too strong in the room and don't disappear even open windows during some hours. We had twin bed room. Not very large, but ok for overnight. Heating-climatization system don't working properly in our room and because of we slept with opened window (because of smell), it was bit cold. Bathroom was old fashioned and equipped with weird small bath. But taking of shower was ok. Breakfast was classic for this kind of hotels. Nothing special, but enough for our needs. Hotel have also small restaurant for lunch and dinner. Menu and wine list was short, but quality of food was more or less ok. Service was kind and friendly. Wifi in room was free of charge and works properly. Same good thing was very good price on invoice, finally. :)
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Response from Priscilla J, Responsable réception at Kyriad Carcassonne – Aeroport
Responded Jul 2, 2017
Dear Customer, We would like to thank you for taking the time to share your feelings about your stay with us. We are sincerely sorry for the smell in your room. We are redoing the paintings and carpets in our rooms. We are at the disposal of our customers 24h 24 and we could have changed rooms for you to have a pleasant stay. Hope to see you soon in our establishment. cordially
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Kyriad Carcassonne one night stay was cheap and cheerful, room was clean, and functional. Ideal for overnighting before a morning flight. Bed was comfortable, Breakfast choice was limited but adequate. Staff were pleasant and very helpful. Obviously not a 5 star hotel, but excellent value and surprisingly clean and tidy.
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Review collected in partnership with Kyriad.com - Louvre Hotels Group
Response from Priscilla J, Receptionist at Kyriad Carcassonne – Aeroport
Responded May 21, 2017
Good afternoon, Thank you very much for your comments about our hotel. We are happy to know that you enjoyed your stay in Kyriad. Don't hesitate to visit us again . Regards, Myriam receptionist
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Clean comfortable hotel on outskirts of Carcassonne, reasonable, enclosed parking fairly quiet even though you are quite close to a main road, handy for the airport, geant supermarket within walking distance....
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Response from Priscilla J, réceptionniste at Kyriad Carcassonne – Aeroport
Responded Jan 2, 2017
Good afternoon, First thank you to taking time to write your comment about our hotel . We are happy to know that you enjoed your stay in our hotel. We hope to welcome you again . Regards, Myriam Receptionnist
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PRICE RANGE
$58 - $96 (Based on Average Rates for a Standard Room)
LOCATION
FranceOccitanieAudeCarcassonneCarcassonne Center
NUMBER OF ROOMS
39
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