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    Best Western Hotel Le Donjon

    2 rue du Comte Roger | Cite Medievale, 11000 Carcassonne, France
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    12/24/2017 12/25/2017
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    Savings alert: 18% below average rate

    The price you found is 18% lower than this hotel's average rate of $120/night.

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    $115
    $98
    SAVE $17
    $105
    $105
    Traveler (633)
    Room & Suite (222)
    Dining (36)
    Overview
    • Excellent38%
    • Very good46%
    • Average12%
    • Poor3%
    • Terrible1%
    Travelers talk about
    “main building” (88 reviews)
    “car park” (84 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Free Shuttle or Taxi Services
    Suites
    Bar/Lounge
    Concierge
    Pets Allowed
    Facilities for Disabled Guests
    Conference Facilities
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
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    Rooms
    Dec 24Dec 25
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,446)
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    511 - 515 of 852 reviews

    Reviewed June 17, 2013

    We stayed for three nights. Staying within the walls was fantastic and very quiet at night. Plenty of restaurants around to eat. Good standard room and staff very helpful. We used the airport bus to gate and short walk to hotel. Bike hire good to...More

    Thank GrahamandRachel_42
    Response from BW_hotel_donjon, Owner at Best Western Hotel Le DonjonResponded June 18, 2013

    Dear Customer We would like to thank you for taking the time to leave a review and are extremely pleased to hear that you enjoyed your stay at the hotel Le Donjon, unique 4 stars hotel in the Medieval Citadel. Your satisfaction and your comments...More

    Reviewed June 16, 2013

    Long wait to check in, but the staff member on duty was apologetic and friendly. The set up here is kind of strange. You park outside the walls but there is no signage or directions where to go to find the hotel. We struggled with...More

    Thank Kristy L
    Response from BW_hotel_donjon, Owner at Best Western Hotel Le DonjonResponded June 18, 2013
    Google Translation

    Chère Madame, Cher Monsieur Nous vous remercions d’avoir pris le temps de partager vos impressions sur votre séjour passé dans...More

    Reviewed June 15, 2013

    We stayed as part of a Backroads Touring group. One night did not do justice to this amazing location. The staff were helpful for the short time we had. Very comfortable room with tea/coffee amenities. Couldn't beat the location.More

    Thank SquishyBeetle
    Response from BW_hotel_donjon, Owner at Best Western Hotel Le DonjonResponded June 18, 2013

    We would like to thank you for taking the time to leave a review and are extremely pleased to hear that you enjoyed your stay at the hotel Le Donjon. Your satisfaction and your comments are an encouragement to us in the pursuit of making...More

    Reviewed June 13, 2013

    We booked this hotel in part for location and comments on trip advisor, and we were not disappointed, excellent value for money, location and facilities. We had to leave our cases as we arrived before the room was ready, and they moved our bags to...More

    Thank Irene L
    Response from BW_hotel_donjon, Owner at Best Western Hotel Le DonjonResponded June 18, 2013

    We would like to thank you for taking the time to leave a review and are extremely pleased to hear that you enjoyed your stay at the hotel Le Donjon. Your satisfaction and your comments are an encouragement to us in the pursuit of making...More

    Reviewed June 13, 2013

    Good and well trained staff who are interested in the guests in a caring and efficiently operated hotel, excellenty located in the old city. To be recommended to all staying one or two nights in La Cite of Carcassonne. Telephone in advance to be directed...More

    Thank IainBrown
    Response from BW_hotel_donjon, Owner at Best Western Hotel Le DonjonResponded June 18, 2013

    We would like to thank you for taking the time to leave a review and are extremely pleased to hear that you enjoyed your stay at the hotel Le Donjon. Your satisfaction and your comments are an encouragement to us in the pursuit of making...More

    Hotel de la Cite Carcassonne - MGallery Collection
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Banquet Room
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $110 - $183 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Romantic Hotel in Carcassonne
    • #4 Luxury Hotel in Carcassonne
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 61
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, getaroom.com, Orbitz, Cancelon, HotelQuickly, TripOnline SA and Evoline ltd so you can book your Best Western Hotel Le Donjon reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • France >
    • Occitanie >
    • Aude >
    • Carcassonne
    • Also Known As
    • Best Western Hotel Carcassonne ,
    • Best Western Carcassonne ,
    • Carcassonne Best Western
    Add Photo Photos
    Traveler (633)
    Room & Suite (222)
    Dining (36)
    Pool & Beach (1)
    Hotel & Grounds (525)
    Bathroom (25)
    Family and Play Areas (6)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 39 hotels in Carcassonne
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    Mercure Carcassonne La Cite Hotel
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    Ask a question
    Questions & Answers
    patlangdon
    March 28, 2017|
    AnswerShow all 4 answers
    Response from Sue A | Reviewed this property |
    I don't know their cancellation policy, but I wouldn't wait, just call them directly.
    0
    Votes
    Colleen M
    January 24, 2017|
    AnswerShow all 6 answers
    Response from CammerT | Reviewed this property |
    You can message them directly on their website. They will email you back.
    1
    Vote
    Weelancashireladdie
    December 7, 2016|
    AnswerShow all 6 answers
    Response from travelbug3Melbourne | Reviewed this property |
    Yes! And it's not expensive. They drive alongside you there and then ferry you back to hotel. It is a gated carpark. A great service offered. You're best to book just in case.
    1
    Vote
    Room Tips
    "The annex at the back is very private, faces the garden and has rooms with a little patio."
    Read review
    "If you have mobility issues, be sure to ask for a room on the ground floor or accessible by the elevator."
    Read review
    "Historically, the rooms within the main building have atmosphere and are central to facilities such as bar..."
    Read review
    "We would have chosen a room at the back on the ground floor knowing what we know now.."
    Read review
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