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BEST WESTERN Hotel le Donjon

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1,226 Reviews from our TripAdvisor Community

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Showing 750: English reviews
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Fabulous location with free parking, and hotel pickup shuttle from outside the Cite walls. The Cite streets are so narrow that cars are not able to enter the Cite itself unless it is delivery goods for stores, restaurants, hotels. Our room had a wonderful view of the buildings inside the Cite walls. Confirmation, check-in and settling into room flawless after... More 

Helpful?
Thank Jerry C
Level Contributor
65 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

First the good....We stayed at The Ramparts and loved the location within the Cite walls. The reception we got when we arrived was helpful and efficient. We spent the afternoon walking through the Cite using Rick Steve's suggested walk with a leisurely dinner at Restaurant Adelaide. Now the not so good....We discovered that our room had no towels. Not a... More 

Helpful?
Thank Anne F
melbourne
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Fantastic hotel. Great location. Parking is available. Try the tapas bar just up the road on the right. It was the best meal we had there. That's about all. Just filling space now as this app won't accept under 200 words!

Helpful?
Thank travelbug3Melbourne
NY
Level Contributor
84 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff where very welcoming. The room was clean and well kept. There was no room to room noise. The bed was comfortable. We slept with the windows open and where awakened by the 5:30 rattle of non-stop cleanup and delivery trucks. The parking lot was hard to find, the first time. We self parked and walked our carry-on bags to... More 

Helpful?
Thank Milesaday
Douglas, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Arrived approx. 11.45 by car at transfer point (which is a suntrap with no shelter inside outer city wall) and were left waiting for the bag transfer into Le Cite for 45 munities. This is not isolated incident since another family were in same predicament and had arrived 10 min earlier. Numerous phone calls by chap in barrier box and... More 

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Thank Mike A
Switzerland
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked for 3 nights. We were lucky, because we booked on the official homepage of the hotel so we could take advantage of the 3 for 2 night special, therefore we paid only for two nights. We became a garden room in the maim complex, which was comfortable furnished and quiet. The reception seems not really organized for us.... More 

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Thank DrDimSwitzerland
London, United Kingdom
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here over the British Bank Holiday weekend at the end of August, and could not have made a better choice. The hotel sits bang in the entre of the historic old town, and is very atmospheric inside. Our rooms see across the garden, in the Clos de Trancavel (see photo) and were very comfortable. One room (45) had... More 

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Thank Doonhamer32
London, United Kingdom
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Hotel le Donjon advertises itself as a 4 star hotel. I think this is a false presentation of the hotel as it is more 2/3 star in standard. If you use the private parking facility then you will benefit from a free transfer to your hotel which is greatly appreciated. The check in brisk and satisfactory but don't expect to... More 

Helpful?
Thank DCrocket01
Bath, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Hotel Le Donjon is a great place to stay right in the old Cite. The staff are friendly, helpful and the rooms are modern, clean and quiet! If you choose the hotels parking you get transported right to the hotel door which is an experience ever to be forgotten.

Helpful?
Thank jamesj73
Hasselt, Belgium
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel has a secured parking lot outside the historical city. They drive you up to the hotel with a tiny car. The hotel is very charming and couldn't be more centrally located. The rooms are clean but the amnities are a little dated. Very nice breakfast.

Helpful?
Thank Jef N
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
3 star hotel in the heart of the medieval citadel of Carcassonne. ... more   less 

Additional Information about BEST WESTERN Hotel le Donjon

Address: 2 rue du Comte Roger | Cite Medievale, 11000, Carcassonne, France
Location: France > Languedoc-Roussillon > Aude > Carcassonne
Price Range: $109 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel le Donjon 4*
Number of rooms: 62
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Also Known As:
Best Western Hotel Carcassonne
Best Western Carcassonne
Carcassonne Best Western
Hotel Style:
#3 Luxury Hotel in Carcassonne
#4 Romantic Hotel in Carcassonne
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