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Mercure Carcassonne Porte de la Cite

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1,287 Reviews from our TripAdvisor Community

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Showing 494: English reviews
Bristol, United Kingdom
Level Contributor
106 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here on a recent visit to Carcasonne. The hotel room was spacious with good amenities, there is a very clean outdoor swimming pool, and the breakfast was fantastic. THey have a restaurant on-site but given the proximity to the medieval city we just walked to the city for our evening meals. The hotel is quiet and the staff... More 

Thank Reenee T
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The reception and parking were fine. The room was OK. The view from the room was lovely. However, following a good write up on the restaurant we booked to eat there for 7.30pm.. When we got there, slightly early, the male waiter was rushing about on his own and was obviously very busy. To help, we offered to go to... More 

Thank DeeGolf
Level Contributor
88 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Situated about 4 minutes walk from the main city gate, the hotel is convenient, clean and comfortable. Initially we were puzzled by the old safe in the bedroom wall which didn't work but then discovered a modern safe in the wardrobe. There are tea and coffee making facilities in the room. The hotel breakfast is standard buffet. Dinner is either... More 

Thank Ray W
Liverpool, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Hotel is a short walk from the historic part of the walled city. Rooms are clean and comfortable. The hotel restaurant offers a wide choice and the food is very much French cuisine, it is tasty and well cooked. Quite a good option if you don't feel like a walk into the old town for your evening meal.

Review collected in partnership with Accorhotels.com

Thank David C
London, Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

2 night visit was great. Short walk to the cite. Can see the old castle and ramparts from our rooms. Bed big and clean. Great breakfast. Staff not always pleasant and can be quite rude. Lots of places to sit and relax as rooms not overly large.

Thank nmcgrath00
Solihull, United Kingdom
Level Contributor
624 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 326 helpful votes
1 of 5 stars Reviewed 1 week ago

The only good thing about this hotel is its location, a short walk from the Narbonne Gate of the medieval city. Whoever rated this hotel as 4 star must have stayed at a different hotel. On the hotel's own website, the manager, Alain Daurtieu, says that 'if you want first class service and helpful hotel staff, look no further. The... More 

1 Thank wendyanddavid536
Glasgow, United Kingdom
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel in early September for two nights while we visited La Cite, Carcassonne. It was ideally situated just outside the Old Town walls and every aspect of our stay exceeded what we expected for the price. Very helpful and friendly staff at reception and in the restaurant, very large bedroom overlooking the walls... More 

Thank glasgowrev
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Very good situated on walking distance from the town. Perfect service and spacious rooms. No service is too difficult for the personnel. Breakfast is luxurious with a large varitity of well served dishes

Thank marcwarszawa
Hereford, United Kingdom
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here recently for 3 nights as part of a Riviera travel tour. Excellent location=just 5 mins. walk from the Cite Medievale.Walked up to the Narbonnaise Gate on the first evening with the Cite lit up. Rooms at the hotel are on the small side unless you book a "chambre privilege"=extra 43 euros per night.We had a pleasant room overlooking... More 

Thank kentraveller97
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  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
5 minutes walk from the medieval quarter and 10 minutes from the Canal du Midi and the lower city, you will find the Mercure Carcassonne tucked away in a leafy corner. The hotel features a restaurant, a garden, a bar with a fireplace, 56 rooms (including6 smoking rooms) and 3 meeting rooms. Free private secure car park. Whether for a business trip, a holiday or a conference, our hotel is a wonderful place to stay. Swimming pool closed for the 2008 season. ... more   less 

Additional Information about Mercure Carcassonne Porte de la Cite

Address: 18 rue Camille Saint Saens, 11000, Carcassonne, France
Location: France > Languedoc-Roussillon > Aude > Carcassonne
Price Range: $104 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Carcassonne Porte de la Cite 4*
Number of rooms: 80
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Also Known As:
Mercure Carcassonne Porte De La Cite Hotel Carcassonne
Hotel Style:
#2 Family Hotel in Carcassonne
#5 Luxury Hotel in Carcassonne
#8 Romantic Hotel in Carcassonne
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