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    Hotel de la Cite Carcassonne - MGallery Collection

    Place Auguste-Pierre Pont, 11000 Carcassonne, France
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE $33
    $327
    $294
    $302
    $301
    Traveler (874)
    Room & Suite (214)
    Dining (65)
    Hotel du Chateau
     
    BEST WESTERN Hotel le Donjon
     
    Hotel du Pont Vieux
     
    Mercure Carcassonne La Cite Hotel
     
    Overview

    • Excellent67%
    • Very good22%
    • Average6%
    • Poor2%
    • Terrible1%
    Travelers talk about
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Spa
    5 Star Hotel
    All hotel details
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    Hotel du Chateau
     
    BEST WESTERN Hotel le Donjon
     
    Hotel du Pont Vieux
     
    Mercure Carcassonne La Cite Hotel
     
    Rooms
    May 7 May 8
    |
    1 room, 2 adults, 0 children
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    Traveler rating
    Traveler type
    Time of year
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    Reviewed 1 week ago via mobile

    We came back to this hotel today after a break of 10 years. It is still charming and in a stunning location especially on a sunny day like today. The rooms are very comfortable and well appointed. The staff are very professional and keen to...More

    Helpful?1  
    Reviewed 1 week ago

    We stayed for a night so we could take the ancient citadel sights. The service was excellent as you would expect of a five star hotel, our room was large for a european hotel and sumptuous. This is however the only time, I hope, that...More

    Helpful?1  
    Reviewed 1 week ago

    Excellent hotel a real classic, with style. Fantastic staff, accommodation and views. Breakfast first class, full choice of options. Authentic bar, with relaxing atmosphere and wonderful drink choices.

    Review collected in partnership with Mercure Hotels
    Helpful?1  
    Reviewed 1 week ago via mobile

    In the low season the prices are brilliant value for the marvellous service, beautiful accommodation and excellent location. The hotel is within the medieval walls adjacent to the cathedral and close to the castle. The restaurant chef has a well deserved Michelin star - eating...More

    Helpful?1  
    Reviewed 1 week ago via mobile

    This hotel is truly 5 star accommodation. From the moment you drive to the appointed meeting spot ( Carcassone is a no vehicle medieval town) you are treated like a valued guest. The staff are very attentive but definitely not over the top pretentious. The...More

    Helpful?1  
    Response from HOTEL_DE_LA_CITE1, Quality Manager at Hotel de la Cite Carcassonne - MGallery Collection

    Dear Guest, Thank you very much for your stay at the Hotel de la Cité MGallery by Sofitel and for having provided this so nice feedback. Your comments will definitely be shared with our teams, and we look forward to welcoming you back very soon....More

    Hotel du Chateau
     
    BEST WESTERN Hotel le Donjon
     
    Hotel du Pont Vieux
     
    Mercure Carcassonne La Cite Hotel
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • $246 - $422 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Carcassonne
    • #1 Romantic Hotel in Carcassonne
    • #2 Family Hotel in Carcassonne
    Photos
    Traveler (874)
    Room & Suite (214)
    Dining (65)
    Pool & Beach (14)
    Nearby
    Nearby Hotels
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    Hotel du Chateau
    721 reviews
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    Nearby Restaurants
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    Nearby Attractions
    Carcassonne Medieval City
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    Questions & AnswersAsk a question
    Liam C
    Hello, My wife and I are thinking of coming around September 7, but I am reading that the air conditioning is poor at this hotel. I don't mean to be a needy American, but I get very hot when I sleep, and I read that southern France tends to be hot in early September. Please advise if the AC units are all working and keep the rooms cool at that time of year. Thanks, and very grateful to be coming to your city and wonderful country. Sincerely, Liam Cuff
    April 21, 2017|
    Answer Show all 7 answers
    Response from SmojoArt | Reviewed this property |
    There is no issue with the AC at this hotel. We've stayed there twice now and it is lovely both in cool and hot times of year. I also like the fact you can open the windows as I do like the fresh air. Check with them this is... More
    0
    Votes
    kirstielouisegri2017
    Can you drink/eat at the bar and the restaurant if you aren't a guest?
    April 18, 2017|
    Answer Show all 5 answers
    Response from Smatty68 | Reviewed this property |
    Yes I'm sure you can
    1
    Vote
    Per E
    We're planning to stay there for a night or two in the summer and wanted to find out more about the restaurants and in particular outside dining options. What's available? Can we book this through which of the restaurants? Anything that people can recommend?
    February 16, 2017|
    Answer Show all 9 answers
    Response from ottawa198 | Reviewed this property |
    We were there in October and although the hotel outdoor dining was closed we did have coffee outdoors. The hotel has a lovely out door patio that offers a view of the castle which is beautifully lit up at night. During the... More
    1
    Vote
    Room Tips
    "Superior room with balcony"
    Read review
    "Get a room in the city wall for atmosphere, or in the garden for comfort."
    Read review
    "Best rooms overlook hotel gardens and ramparts."
    Read review
    "We had a room looking out into the hotel garden, and this was wonderfully quiet and private."
    Read review