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18 rue Tourtel, 11000 Carcassonne Center, Carcassonne France
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (10)
Room & Suite (45)
View from Room (6)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hôtel Astoria
Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#30 of 40 hotels in Carcassonne Center
Location
Cleanliness
Service
Value
Hotel Astoria is located in the center of Carcassonne, 150 meters from the train station and a 20-minute walk from the medieval city. A shuttle to the airport is just a 5-minute walk away. It offers free Wi-Fi.Hotel Astoria has private parking and a garage, available at a surcharge and upon reservation. Parking in the garage is free for motorbikes and bicycles.
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Full view
Property amenities
Paid private parking on-site
Parking
Free High Speed Internet (WiFi)
Coffee shop
Highchairs available
Taxi service
Newspaper
Non-smoking hotel
Wifi
Breakfast buffet
Wine / champagne
Shared lounge / TV area
First aid kit
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Room features
Blackout curtains
Desk
Housekeeping
Telephone
Wardrobe / closet
Private bathrooms
Bath / shower
Complimentary toiletries
Wake-up service / alarm clock
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, French, Spanish
66Reviews1Q+A4Room tips
Traveler rating
  • 18
  • 24
  • 16
  • 6
  • 2
Time of year
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Popular mentions
MichelleB wrote a review Nov 2019
20 contributions6 helpful votes
9 weeks before our stay, I had sent a cheque for 66 euros + taxe de séjour (more expensive than via booking.com) to book a twin room. Emailed to inform them that our ETA had changed due to our rail tickets being cancelled (due to damaged rail track) which means we had to come 225 km by taxi. No sympathy or smile on arrival. When I payed for breakfast we were charged extra taxe de séjour (only 44 cts but could have been waved gracefully). The room was on 2nd floor without a lift, we are both in our seventies, we had 1 small case and 2 bags, the owner didn't offer to carry any luggage, and my heart was pounding when I got to the room. Good beds and Iuxury bathroom BUT the towels were GREYISH and FRAYED! Not of a 2 star hotel standard! Obviously there was no money left to buy a couple of decent towels. When our train ticket was cancelled, I decided to be fair and stick to my booking, but now wish I had cancelled and gone to another hotel.
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Date of stay: November 2019
Value
Service
Sleep Quality
Room Tip: Top floor for the fittest. No help with luggage
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Response from Astoria H, Gérant at Hôtel Astoria
Responded Nov 11, 2019
Bonjour Mireille, merci pour votre retour. 1) J'accueille toujours mes clients avec le sourire, même si ce n'est pas réciproque. Il suffit de lire les commentaires précédents. Je me permets de vous répondre en français puisque vous le comprenez très bien, étant du Gars. Pour 0.44 €, je vois que vous avez été très froissée, contrairement à nos serviettes. 2) C'était un chèque de caution 61.54 € non 66 €, or normalement ils ne sont pas acceptés, nous vous avons fait une faveur. Vous avez bénéficié d'une chambre quatruple, au lieu d'une TWIN, pour le même prix, soit 2 lits en 140 X 200. 3) Votre réservation initiale était en date du 10/11, suite à votre appel téléphonique, elle a été déplacée au 07/11, sans aucun frais, or cette réservation était annulable gratuitement. 4) Nous ne sommes pas responsables des intempéries ou des annulations de trains. 5) La taxe de séjour est entièrement reversée à la mairie. 6) Pour information, nous avons repris l'hôtel il y a 2 ans, et nous avons beaucoup investit pour celui-ci depuis. Bonne continuation Sylvia et Ludovic
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Silvertravelsurfer wrote a review Nov 2019
Worthing, United Kingdom359 contributions190 helpful votes
We stayed here for 2 nights and chose this hotel after reading the reviews and because of its proximity to the station, particularly as we had to leave by train early in the morning. We were in a room in the annexe across the street from the main hotel. The room was basic with no frills, but it was comfortable and clean - our 2 main criteria. Reception was pleasant and helpful. It was easy to get to the town centre and to the cite. We felt that this hotel offered excellent value for money, and we would happily stay again if we were ever to revisit Carcassonne.
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Date of stay: October 2019
Rooms
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Response from Astoria H, Gérant at Hôtel Astoria
Responded Nov 8, 2019
Hello, we thank you for your return. We are delighted that your stay went well, and that you enjoyed the value for money. We wish you a pleasant end of the day. Sylvia and Ludovic
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fisher_eye_lens wrote a review Oct 2019
Campbell River, Canada473 contributions98 helpful votes
+1
got there on airport shuttle that stops at the central train station; that makes life easy. If you haven't arrived in a few minutes, you've done something wrong. Just cross the bridge out front over the canal du midi - very easy to get distracted -turn left along the road lining the canal and you will see the rail bridge ahead (that's too far). There are a couple of restaurants (italia one of them - c my pix) that's after your turn. You will see a pink sign for the hotel and an info sign...when you do, the hotel is actually in sight on the corner. This is a good location for the many things that Carcassonne offers, and it offers a lot. The Canal, River Aude, lower town with Cathedrals, plazas, restaurants and market....and how about that umbrella lined street aiming you toward the turn by the tourist info (a very good one) enroute to cross the river to the castle? The room was fine and we could actually glimpse the canal from there. It is so pleasant to just walk ten minutes and have a snack and a beverage, lock-side on the green. There is a mini-mart nearby where you can get a beer and food, or if you want, cross over to the station. At night, you use a code to return. It is quiet and safe there, with again a nice plaza with fountains opposite the Terminus hotel. Breakfast was ample downstairs and the hosts were helpful. Their recommendation for L'atelier (italian food) was very good for us and we returned. It's on the square where the market takes place (with the Neptune/Poseidon statue). Remember that to first locate the hotel, after crossing the bridge turn left along the canal and past the brasserie with wrought iron and by the first opening (montpellier) - there is the pink Astoria sign and i for information. Enter past the INFO sign and Astoria is on the next corner, within a minute. We rented bikes one day from a shop down Umbrella street, and turned left from the station to access the canal-du-midi path. Ten minutes gets you out of the ville and you are on the bike path to serenity along the canal.
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Date of stay: September 2019
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Response from Astoria H, Gérant at Hôtel Astoria
Responded Oct 25, 2019
Good evening, thank you very much for this return. We are delighted that the location of the hotel has pleased you. It is true that we are located just 5 minutes walk from the train station, the shuttle bus to the airport, and the city center. We wish you an excellent end of the day. Sylvia and Ludovic
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Gordon R wrote a review Oct 2019
Bathgate, United Kingdom697 contributions150 helpful votes
Very good small hotel with a very good spacious comfortable clean room in a good location close to the train station. Safe storage of bags before and after check in mean I would definitely use this hotel again when staying in Carcassonne.
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Date of stay: September 2019Trip type: Traveled solo
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Response from Astoria H, Gérant at Hôtel Astoria
Responded Oct 5, 2019
Hello, we thank you for your return. We would be very happy to welcome you again. Good continuation. Sylvia and Ludovic
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Lesley B wrote a review Aug 2019
Australia18 contributions2 helpful votes
Owners where’s very helpful, room basic but had everything you needed and was very clean. Continental breakfast included. Short walk from train station and canal. Easy walk into centre of town. Several good restaurants nearby plus a good eat in or take away pizzeria.
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Date of stay: May 2019
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Response from Astoria H, Gérant at Hôtel Astoria
Responded Aug 11, 2019
Hello, we thank you for your return on your stay in our hotel. We wish you an excellent end of the day. Sylvia and Ludovic
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Previous
PRICE RANGE
$57 - $80 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
astoria hotel carcassonne
LOCATION
FranceOccitanieAudeCarcassonneCarcassonne Center
NUMBER OF ROOMS
19
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Frequently Asked Questions about Hôtel Astoria
Which popular attractions are close to Hôtel Astoria?
Nearby attractions include La Bastide Saint Louis (0.3 miles), Vins & Vinos (0.3 miles), and Jeff de Bruges Carcassonne (0.2 miles).
What are some of the property amenities at Hôtel Astoria?
Some of the more popular amenities offered include free wifi, breakfast buffet, and a coffee shop.
Is parking available at Hôtel Astoria?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hôtel Astoria?
Conveniently located restaurants include Le Clos des Framboisiers, La P'tite Table, and Jardin en Ville.
Is Hôtel Astoria located near the city center?
Yes, it is 0.3 miles away from the center of Carcassonne Center.
Which languages are spoken by the staff at Hôtel Astoria?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Hôtel Astoria?
Many travelers enjoy visiting Historic Fortified City of Carcassonne (1.8 miles), Cathar Castles (0.9 miles), and Porte Narbonnaise (1.0 miles).
Does Hôtel Astoria have any great views?
Yes, guests often enjoy the city view available here.