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Traveler (96)
Pool & Beach (20)
Room & Suite (17)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Free parking
Restaurant
Free High Speed Internet (WiFi)
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS

Location

Full view
63Somewhat walkable
Grade: 63 out of 100
45Restaurantswithin 0.75 miles
12Attractionswithin 0.75 miles
407Reviews
0Q+A
5Room tips
Traveler rating
  • 56
  • 184
  • 100
  • 44
  • 24
Time of year
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Popular mentions
power cut to room after 3 hours of checking in could not do anything unitl next morning it was cold all night no heating then staff reset system in morning at time of checkout bit late all i got was a sorry disappointing
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Review collected in partnership with this hotel
Response from Mgmt_HR_, Responsable relations publiques at Royal Hotel
Responded 2 days ago
Dear Guest, Thanks for sharing your feedback with us, following your experience at our 2-star facility. We regret to learn that this stay did not live up to your expectations. A technical problem occurred in the room at your disposal and our team apologize for it. You should not have hesitated to solicit our team to have extra bed cover. Unfortunately, this problem was solved too late for you. Still, we hope that this experience allowed you to discover the nice village of Aigues-Mortes and its ramparts ! Feel free to renew you visit, we will sure let you go with better feelings. See you soon, The Management
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basic hotel. rooms basic but clean. some peeling paint on walls. no coffee or tea in the rooms. near the town so handy for walking in or driving to aigues mortes. Beside the supermarket as well. good parking. breakfast was continental style breakfast. Has a pool.
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Review collected in partnership with this hotel
Response from Mgmt_HR_, Responsable relations publiques at Royal Hotel
Responded Oct 10, 2018
Dear guest, Thank you for publishing this positive review following this stay in our 2-star establishment of Aigues-Mortes ! We are pleased to know you overall satisfied regarding the service provided to you all alons this stay among us ! You also enjoyed our excellent location to visit our beautiful town, what we are delighted with ! Of,course, please be assured that we note your remarks, these will be very useful for us to continue to improve our service. We will not miss to rely on them to put our guests in the better conditions of comfort. Hoping to have the chance to welcome you again on a next trip to France, Kind regards, The Management
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This holiday hotel is about two kilometres from the ramparts of Aigue Mortes. The lady at the reception was less than friendly when we arrived at 1.30, and we were told that our room could not be occupied until 17.00, but she will let us check in at 15.00 – so we went away, and
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Response from Mgmt_HR_, Responsable relations publiques at Royal Hotel
Responded Jul 30, 2018
Dear Guest, Thank you for taking the time to share this detailed testimony with us about your stay at our 2-star facility, Royal Hotel ! We are glad to take account of your overall satisfaction regarding the services delivered to you ! You highlight our excellent location next to the walls of Aigues-Mortes, and we are delighted to know you enjoyed it ! However, make sure that your remarks are well-taken, and that we will not miss to rely on them to improve ourselves. We hope to have the chance to welcome you on an upcoming stopover in south of France. Best regards, The Management
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Room was clean and basic but there was a strong smell of cats. We wondered if someone before us had been travelling with a cat and we know that it is a very difficult smell to get rid of. The lady on Reception was lovely and very helpful and spoke English. The Restaurant was
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Response from Sup_Me, Responsable relations publiques at Royal Hotel
Responded Oct 29, 2017
Dear RochesterBluebird, Thank you for sharing your experience, following this stay in our 2-star establishment of Aigues-Mortes, Royal Hôtel. It’s nice to see you delighted by all the services provided to you and the devotion of our team, even though you submitted us some remarks concerning a suspect smell in the room at your disposal! We’ll take necessary measures to avoid this kind of disagreement. We’ll be glad to welcome you again in during a next trip Camargue. Hoping that you’ll renew us your confidence. See you ! The General Direction
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I love hotels when you have an external entrance to the rooms, halfway between a motel and a residence. They give you more independence. Swimming pool is visible from all the rooms and the centre of the town is not very far, just a five minutes walk along the lovely canal.
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Response from Sup_Me, Responsable relations publiques at Royal Hotel
Responded Aug 1, 2017
Dear Cyberbliss, warmest thanks for having taken the time to reward our team by publishing a such beautiful comment! We're really pleased to know that your experience at Royal Hôtel, our 2 stars establishment of Aigues-Mortes, complied with all your expectations. Hoping to receive you again in Camargue, you're still welcome! See you, The General Direction
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Previous
"bring your own travel kettle and tea/coffee items."
"Ground floor rooms have a small patio and direct access to the pool"
"Back of hotel is away from main road , and first floor would feel safer?"
"We would definitely stay there again."
"we had a room not far from the pool, with plenty of terrace space, but if you want the sun all day I would choose a room closer to the pool or on the fist floor as we were very shaded"
PRICE RANGE
$51 - $100 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal hotel aigues mortes
LOCATION
FranceOccitanieGardAigues-Mortes
NUMBER OF ROOMS
44
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