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Mercure Versailles Chateau

Traveler (89)
Room & Suite (58)
Dining (7)

About

Location
Cleanliness
Service
Value
The Mercure Versailles Chateau is located in the heart of Versailles, within easy reach of the three stations that connect to Paris and the airports, and close to the business district, museums and monuments. Offering 60 airconditioned rooms, including 8family rooms (please contact the hotel directly to book one of these) and 3 rooms for guests with limited mobility, the hotel also features a meeting room and an undercover pay car park, subject to availability. Public swimming pool nearby.
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Property amenities
Free High Speed Internet (WiFi)
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
101Restaurantswithin 0.3 miles
13Attractionswithin 0.3 miles
632Reviews
101Photos
8Q+A
27Room tips
Traveler rating
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Popular mentions
Everything in place, polite staff, great breakfast. Conveniently placed for station and Versailles Palace complex. Friendly & helpful staff. Key card needed for lifts etc so feels safe too. Recommended strongly.
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Response from Pierre C, Directeur général at Mercure Versailles Chateau
Responded 2 days ago
Dear Colinc666, Thank you very much for taking the time to share your experience at Mercure Versailles Chateau. I am very happy that you enjoyed the kindness off my staff, our breakfast offer and also the location of our hotel. We hope to have the opportunity to welcome you again soon, Sincerely, Pierre
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Nice two night stay. Helpful and friendly staff. The hotel is within walking distance (10 / 15 min) from the Palace, and close to the main restaurant area. The two stations are also within walking distance from the hotel. Quite large and clean room, with recently renewed
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Response from Pierre C, Directeur général at Mercure Versailles Chateau
Responded 3 weeks ago
Dear andt3, First, I would like to thank you very much for your recent stay at the Mercure Versailles Château. Thank you for taking the time to tell us about your experience. We are glad you enjoyed the great location, the comfort of your room and also the kindness of our team. It's always a pleasure to receive positive feedback.. We hope your next visit will be as pleasant as the previous one. Best regards, Pierre
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Modern hotel with fast and automated check-in&check-out processing. Price/quality ratio very good (twin room for 130€) . Best part is definitely great service-/ personnel . Rooms are clean but a bit too warm to my liking
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Response from Pierre C, Directeur général at Mercure Versailles Chateau
Responded 3 weeks ago
Dear HarryLivestream, Thank you very much for taking the time to share your experience at the Mercure Versailles Chateau. I am glad you enjoyed your stay with us and more particulary the great service and the easy and fast check in/check out. We hope to have the opportunity to welcome you again soon, Sincerely, Pierre
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We stayed here in July and they catered for a large group very well. I personally didn't eat here but had a few beers, which were very expensive. As a group we ate together downstairs and it was rather chaotic but all told a good stay. The room was very spacious and clean.
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Response from Pierre C, Directeur général at Mercure Versailles Chateau
Responded Feb 5, 2019
Dear Hatchard 11, Thank your for your comment. I'm affraid you made a mistake between our hotel Mercure Versailles Château and an other hotel. Actually, we haven't any bar and restaurant servicies. We will be happy to welcome you for your next visit in Versailles. Sincerely, Pierre
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The staff on reception were very helpful and this criticism is not aimed at them!1. The car park was inaccessible to cars over 1.9m so we had to park in a public car park about 5 mins walk away and could have moved it to the street for free parking from 19:00 – 07:00 but that
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Review collected in partnership with Accorhotels.com
Response from Pierre C, Directeur général at Mercure Versailles Chateau
Responded Dec 28, 2018
Dear SueH1700, First, I would like to thank you for your recent stay at the Mercure Versailles Château. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pierre
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Phillipe Starck chairs in every room! How good it that?
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12345612
I don't work for the hotel, but there is no safe here at all.
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I don't believe that you can. The limited places are on a first-come, first served basis. If you get a place and then leave, don't expect it to be waiting for you on your return. If you have a small car, you are more likely to be granted a spot as spaces are tight. The Novotel has good parking for 12E per 24 hours and you can always get a spot which makes coming and going less stressful. It is further out, but a safe easy walk into the town centre. I hope this helps.
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Versailles has fantastic gardens and grounds where you can walk for miles - so you can get a lot of exercise just doing this
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Good evening, I think you made a mistake. Indeed, we have no reservation for you, no pool and no beach in Versailles in France. Sincerely, V. GAUTIER Directeur
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Hello, do you have rooms for 2 adults and 3 children please?
Good morning, Sorry but we do not have rooms for 2 adults and 3 children. I hope you can find a solution, Sincerely, V. GAUTIER
0 votes
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12
"Not sure there are any"
"Go for a privilege room or don't go"
"Top floor ie 4 th floor had views of the rooves , very french"
"The better rooms seem to be the ones where you book breakfast in the price.We had 410 . Reception staff speak English"
"The hotel have various room layouts. Insist to check the room 1st. My room 302 was perfect for up to 2 people."
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123456
PRICE RANGE
$100 - $197 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure versailles chateau hotel versailles
LOCATION
FranceIle-de-FranceYvelinesVersailles
NUMBER OF ROOMS
60
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