AC Hotel by Marriott Paris Porte Maillot

AC Hotel by Marriott Paris Porte Maillot

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Room & Suite (136)
AC Hotel by Marriott Paris Porte Maillot
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About

4.0
#668 of 1,833 hotels in Paris
Location
4.2
Cleanliness
4.6
Service
4.2
Value
3.9
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
Languages Spoken
English, French, Russian, Spanish and 5 more
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Taxi service
Baggage storage
Concierge
Secured parking
Wifi
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Vending machine
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Hotel links
Special Offer:Earn points toward free nights.

Location

6 rue Gustave Charpentier, 75017 Paris France
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 87 out of 100
87
Orly Field
11.3 mi
See all flights
Charles De Gaulle Airport
Porte Maillot
5 minParis Metro
530Reviews28Q+A66Room tips
Traveler rating
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Detailed Reviews
foxegurl266 wrote a review Jul 2022
Brussels, Belgium460 contributions244 helpful votes
4.0 of 5 bubbles
Best part about staying in this hotel? It was super easy to drive to, park in the underground garage, and use public transportation from it so as to avoid the crazy city traffic! The metro and bus are just a few minutes' walk away. And parking was around $25 a day.

The room is a bit snug, but typical for Paris. Included a king-size bed with side tables, bedside lamps, USB chargers, and a light switch to control the lights from under the covers.

The shower and sink are in a separate room from the toilet (it would be nice to have a sink in the toilet room). Toiletries included shampoo, body wash, and bar soap, but no conditioner. Shower room has heated mirror to keep fog away. The shower had a rain shower and hand held shower.

Room had two robes, safe, desk, set of drawers, mini fridge, kettle, coffee/tea, flat screen TV, A/C. ad blackout curtains. Bed and pillows were comfortable.
Read more
Date of stay: June 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Reem Poulalion, Guest Services / Front Office at AC Hotel by Marriott Paris Porte Maillot
Responded Sep 1, 2022
Dear Erin J, Many thanks for your comments and feedback about our hotel. Very good description of our hotel, location and rooms. Please note your feedback has been shared with the hotel's Management team and staff as a way of understanding how we can deliver great experiences and spot improvement opportunities. Once again, we appreciate you taking the time to share your feedback. Hope to welcoming back to AC Hotel Paris Porte Maillot! Best Regards, Front Desk Manager Reem Poulalion
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Czolg wrote a review Jun 2022
Frankfurt, Germany189 contributions110 helpful votes
4.0 of 5 bubbles
When you look fir good quality accommodation Marriott is always a good choice. I picked that one to spend just one night in Paris with my girls (wife and 2 daughters) . We were well before check in and reception stored our luggage, was friendly and professional. Lobby is small but modern and with "luxury feel". Surroundings average, but if you go 5-10 minutes you can find few nice bakeries, restaurants, bar... It is pretty ok. ALso for visiting Paris it's just 15 minutes ride on a e-scooter to get to Champ Elysee or 25 to Eiffel Tower. Rooms are relatively large (for Paris standards), nicely decorated, with coffee machine, mini bar etc. Beds marvelous like in all Marriotts!
Pricewise, I consider this property mid-low for the quality it provides and location. If you do not want to spend twice as much (and has no place to park) in downtown
hotels AC Marriott Porte Maillot is a perfect choice.
Read more
Date of stay: June 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: Take high floors => nice view on the city and more quiet.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Reem Poulalion, Guest Services / Front Office at AC Hotel by Marriott Paris Porte Maillot
Responded Sep 1, 2022
Dear Michal W, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the AC Hotel Paris Porte Maillot. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Hotels Management team and Staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, REEM POULALION Front Desk Manager
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D B wrote a review Mar 2023
4 contributions
3.0 of 5 bubbles
My wife and I planned a two week honeymoon in France. We were so excited for this hotel as we booked the parisian suite with an eiffel tower view. This was our third hotel in our itinerary and the most expensive. The lack of customer service began even before the arrival. I attempted to reach out to the hotel via the marriott app and ask about early check in and if they can put any special touches to the room as it was our honeymoon. Up to this point, every Marriott property (all four star hotels as well) has pleasantly surprised us and gave us a memorable and warm stay. I received no response and upon our arrival, the hotel was rather busy so didn't think much about the check in process. There was nothing added to the room, not even a second complimentary water. As our stay continued, the concierge staff kept appearing indifferent, busy or not. Even room service had to be self served (come downstairs yourself and ask the bar for anything you may need to take back to your room). The daily cleaning was not very thorough and replacements of coffee and water were not provided consistently. Luckily, the hotel had an AMAZING bar/restaurant staff. This is the only reason why I'm even giving 3 stars. The staff took care of all our needs and went out of their way to make sure we were taken care of. I didn't even bother to go to the front desk after the first evening.

What a disappointment in our first hotel stay in Paris. At least the view somewhat compensated for the overpriced room.
Read more
Date of stay: March 2023
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AC Hotel Marriott Paris Porte Maillot, Guest Services / Front Office at AC Hotel by Marriott Paris Porte Maillot
Responded Mar 27, 2023
Dear Guest, We thank you for having stayed at our hotel, and thank you also for your comments and opinions, which are important in improving the satisfaction of our residents. We have shared your feedback and comments with our management, who join us in offering our sincere apologies for your experience. I share your comment with the bar service to thank them for taking care of you as you deserved! We hope you will give us a second opportunity so that we can offer you an unforgettable experience that will meet your expectations. Cordially, Kaitlin SALOPAGIO Front Desk Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eileen R wrote a review May 13
Syracuse, New York38 contributions4 helpful votes
4.0 of 5 bubbles
Warm welcome, very clean rooms-they supply you with bathroom amenities such as body soap/shampoo/conditioner with face towels. The service was very pleasant and the bar/lounge is easy to order.
We enjoyed a tour trip and had breakfast included & the food was plentiful with lots of fruits/warm & cold breakfast items.
It’s a safe/clean pleasant stay!
Read more
Date of stay: May 2024Trip type: Traveled with family
Room Tip: Contact them early as they do book up quick
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thomas DA COSTA, General Manager at AC Hotel by Marriott Paris Porte Maillot
Responded 1 week ago
Dear Eileen R, We would like to thank you for your very detailed comment following your stay and for the good rating you gave us. We are delighted that you liked the room, all the products in it and the quality of our breakfast. We hope to have the pleasure of welcoming you again soon, this time with a 5/5 rating ! Kind regards, Thomas DA COSTA General Manager
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FrequentTraveller921 wrote a review Jun 2022
London, United Kingdom455 contributions211 helpful votes
5.0 of 5 bubbles
A relatively new hotel perched next to some big companies overlooking the periph. In spite of the proximity to the road, absolutely effective windows - no noise in the room.

Room was in typical AC style - sober modernity. Comfortable large bed. The bathroom is modern and very clean.

Breakfast was fine, I arrived quite late so some items were almost finished. But the overall quality was good. It would be nice to have real coffee however not just Nescafé capsules. Special mention to Fred the barman - smiling and happy helpful staff member.
Read more
Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Reem Poulalion, Guest Services / Front Office at AC Hotel by Marriott Paris Porte Maillot
Responded Sep 1, 2022
Dear FrequentTraveller921, On behalf of the entire hotels team, we want to thank you for sharing your experiences with us during your recent stay at the AC Hotel Paris Porte Maillot. Your feedback has been shared with the Hotels Management team in regard to having real coffee in addition to Nescafé capsules in the room. Indeed, Fred our top notch barman is always shinning in the hotel. Once again, I appreciate you taking the time to share your feedback. Looking forwards to welcoming back to AC Hotel Paris Porte Maillot! Regards, Front Desk Manager Reem Poulalion
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CharlesMzzz wrote a review Nov 2021
England, United Kingdom119 contributions60 helpful votes
5.0 of 5 bubbles
Although a bit hard to find because of road works we had a great stay. Check in was good, but our room on the first floor was paradise! A mini suite. Underground parking is very useful if you have your car and it is a nice walk up to the Arc du Triomphe. All together a fab stay
Read more
Date of stay: November 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DDMcGarry wrote a review Jun 2020
Eymet, France323 contributions80 helpful votes
1.0 of 5 bubbles
Most dreadful stay. We used our points to stay here. Worst experience ever. Sprayed with room spray so that you have to put your head under the blanket to breathe. The curtains are broken, the bathroom mouldy. Worst.
Read more
Date of stay: July 2019
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ljsw05 wrote a review Mar 2023
144 contributions141 helpful votes
3.0 of 5 bubbles
Decent hotel in a neighborhood not too far from tourist destinations. Staff is polite, professional. Bed was comfortable. Room was clean. There are outlets next to the bed but could use more. Furniture is worn and stained. The corkscrew was wired to the wall. The only glasses provided in room were two paper coffee cups. The restaurant has a limited menu so plan on not eating here. Breakfast was adequate but never changed.
Read more
Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AC Hotel Marriott Paris Porte Maillot, Guest Services / Front Office at AC Hotel by Marriott Paris Porte Maillot
Responded Mar 14, 2023
Dear Ijsw05, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations in some aspect. I have shared your feedback with the Hotels Management team and the Food and beverage service regarding to your opinion in our Furniture and your comments in the restaurant and beverage amenities in the room. I am confident that your comments and recommendations will be considered and reviewed to improve our guest experience in the future. I hope you choose to stay with us again when your travels bring you back to the area. All my best regards, Reem Poulalion Front Desk Manger
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aida021 wrote a review Jan 2023
London, United Kingdom17 contributions10 helpful votes
2.0 of 5 bubbles
Sadly very disappointed . This is a very outdated hotel foyer with old furniture and unclean areas. The bedrooms would benefit of a renovation as they are dark and outdated too. the service is poor with in parts untrained staff. The continental breakfast was good - hot breakfast was disappointing due to quality.
Read more
Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne-Laure Piriou, Guest Services / Front Office at AC Hotel by Marriott Paris Porte Maillot
Responded Jan 22, 2023
Dear aida021, Thank you for sharing your feedback and rating your experience in our hotel. I have passed your comments for the hotels management team concerning the room, breakfast service and staff. This will assist us into looking for possible improvements based on your recommendations. Once again, we appreciate you taking the time to share your feedback. All my best regards, Front Desk Manager
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Report response as inappropriate
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Mary S wrote a review Apr 2023
1 contribution
2.0 of 5 bubbles
I had high hopes for this Hotel. As a Bonvoy member I at least go the upgrade to King room with sep small living space. Everything went downhill from there. I tried to send multiple messages using the chat system and spoke to someone but I never got the support I needed. I was jet lagged so had limited energy to cause a fuss. I did call to the front desk and I did go down to the front desk the following day. But the room had a damaged floor by the bathroom I kept tripping on, the sink was clogged and I could barely brush my teeth or face. They never came to fix it or come clean the room when I asked once I left. From Day crew to evening crew was very much a challenge. It was not clean and I had to beg for coffee that was not decaf. Had 1 pod decaf. After much struggle the maid staff understood and was kind enough to help so I had the caffeine I needed to function.

Needless to say I am struggling to continue with Marriott Brands and though my London Trip tonight for the week I scheduled already with Marriott .... I have scheduled my trip to NYC next week with Hyatt, though I may not get the free upgrade need to test a hotel that works for me consistently.

--M
Read more
Date of stay: April 2023
2.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Traveled on business
Room Tip: If you can stay at a different hotel I would. Service was very challenging and response to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AC Hotel Marriott Paris Porte Maillot, Guest Services / Front Office at AC Hotel by Marriott Paris Porte Maillot
Responded Apr 18, 2023
Dear Dreamer 304419, I recognize your time is valuable and appreciate the feedback you have provided. I truly apologize for your unfortunate negative experience in our hotel. At least I am glad you have enjoyed your upgraded room on a hight floor. Kindly rest assured that we have well shared your feedback with the Hotels Management team and concerned services, and as a teachable moment, we have discussed our service standards in general and reviewed our improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience will be an isolated incident. I hope you choose to stay with us again when your travels bring you back to the area, and I do hope you contact me personally so I can make sure that you will have a Top Marriott customer Service. Sincere regrets, REEM POULALION Front Desk Manager
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rokklikewild asked a question Oct 2023
Arroyo Grande, California
Hi, does the room come with an iron and ironing board?
Answer from TravelMemoirist
Bengaluru, India166 contributions68 helpful votes
Not sure
Emily T asked a question Sep 2022
2 contributions1 helpful vote
Do you accommodate children / have cribs available?
seashell333 asked a question Jul 2019
Naples, Florida6 contributions15 helpful votes
Your website says laundry service available. Is it same day service?
Eileen R wrote a tip May 13
Syracuse, New York38 contributions4 helpful votes
4.0 of 5 bubbles
"Contact them early as they do book up quick"
Read full review
Aretha B wrote a tip Jul 2023
4 contributions5 helpful votes
4.0 of 5 bubbles
"If you arrive before check in time, they will only check you in a room if available, however, they will keep your bags until check in. "
Read full review
rosaritobeach wrote a tip Apr 2023
Salt Lake City, Utah56 contributions47 helpful votes
5.0 of 5 bubbles
"At check in, ask for room with view of Eiffle Tower, if that is of value to you. "
Read full review
Mary S wrote a tip Apr 2023
1 contribution
2.0 of 5 bubbles
"If you can stay at a different hotel I would. Service was very challenging and response to issues was non existent. "
Read full review
Jeff L wrote a tip Oct 2022
1 contribution
1.0 of 5 bubbles
"Do not eat at their restaurant or expect the staff to have any competence!!!"
Read full review
Not the right property for you?
There are more places to choose from in the Paris area.
PRICE RANGE
$245 - $357 (Based on Average Rates for a Standard Room)
LOCATION
FranceIle-de-FranceParisTernes
NUMBER OF ROOMS
164
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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AC HOTEL BY MARRIOTT PARIS PORTE MAILLOT - Updated 2024

Frequently Asked Questions about AC Hotel by Marriott Paris Porte Maillot
Which popular attractions are close to AC Hotel by Marriott Paris Porte Maillot?
Nearby attractions include Palais Maillot (0.2 miles), BEL CANTO NEUILLY-PORTE MAILLOT (0.2 miles), and Palais des Congres de Paris (0.3 miles).
What are some of the property amenities at AC Hotel by Marriott Paris Porte Maillot?
Some of the more popular amenities offered include free wifi, a lounge, and a fitness center.
Which room amenities are available at AC Hotel by Marriott Paris Porte Maillot?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at AC Hotel by Marriott Paris Porte Maillot?
Guests can enjoy a lounge and free instant coffee during their stay.
Is parking available at AC Hotel by Marriott Paris Porte Maillot?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to AC Hotel by Marriott Paris Porte Maillot?
Conveniently located restaurants include Il Grano, Pinzutu - Bistro Corse, and Le Chalet de Neuilly.
Are there opportunities to exercise at AC Hotel by Marriott Paris Porte Maillot?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at AC Hotel by Marriott Paris Porte Maillot?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at AC Hotel by Marriott Paris Porte Maillot?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.
Are there any historical sites close to AC Hotel by Marriott Paris Porte Maillot?
Many travelers enjoy visiting Cathédrale Notre-Dame de Paris (3.7 miles), Arc de Triomphe (0.8 miles), and Sainte-Chapelle (3.4 miles).
Is AC Hotel by Marriott Paris Porte Maillot accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.
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