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AC Hotel by Marriott Paris Porte Maillot

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6 rue Gustave Charpentier, 75017 Paris France
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Traveler (244)
Room & Suite (54)
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Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from AC Hotel by Marriott Paris Porte Maillot
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#627 of 1,849 hotels in Paris
Location
Cleanliness
Service
Value
Facing the Paris Convention Center in Paris, France's 17th arrondissement, AC Hotel by Marriott Paris Porte Maillot is ideally situated minutes from the renowned landmarks in Paris, such as the Champs-Elysees and la Defense district. A premier four-star AC Hotel in Paris, offering comfortable rooms equipped with the latest technology (Wifi, MP3 station, Flat TV screen.), we are easily accessible by public transportation -- shuttle to and from the Roissy-Charles de Gaulle and Beauvais airports, metro and bus services -- our hotel boasts a modern and contemporary design, inspired by fashion and the tradition of French luxury. To stay fit, guest can release stress using our 24/7 fitness center, overlooking the Eiffel Tower and afterwards come and sip a cocktail at our lounge bar. No doubt this is the perfect place to understand, feel and experience the Parisian lifestyle.
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Room & Suite (54)54
Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Baggage storage
Concierge
24-hour front desk
Secured parking
Wifi
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Vending machine
Newspaper
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, French, Russian, Spanish and 6 more
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
94Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
487Reviews21Q+A58Room tips
Traveler rating
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Popular mentions
Benjamin B wrote a review Oct 2020
Denver, Colorado21 contributions4 helpful votes
We stayed here the week after Christmas 2019, the hotel is very clean and staff was very nice. Rooms were standard and view from our room overlooking downtown Paris. We used Bonvoy points and booked four nights and go the fifth night free. The hotel is a bit aways from the major attractions of Paris but a short subway ride will get you to the center of all the tourist hot spots.
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Date of stay: December 2019
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DDMcGarry wrote a review Jun 2020
Eymet, France331 contributions79 helpful votes
Most dreadful stay. We used our points to stay here. Worst experience ever. Sprayed with room spray so that you have to put your head under the blanket to breathe. The curtains are broken, the bathroom mouldy. Worst.
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Date of stay: July 2019
Value
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jess_smithsf wrote a review Feb 2020
San Francisco, California77 contributions12 helpful votes
I stayed there for one night. They assigned me to an upgraded room, for which I was happy first. But I do wish that I could get a normal but functioning room. The room that I was assigned to... Hmmm... Where do I start... Sink clogged...pubic hair on the toilet seat, sooo gross.... . Bed, someone laid on it , or worse (I could see the indent.) Because it was late at night and when I told this to the night manager, he did not do anything about it, other than giving me extra tea (a nice person, but this is not what I expect from Marriott.) So I slept into the couch, hoping it was cleaner. At check out I also reported this, to which the only reply I got was "sorry."... I stayed in many Marriott hotels around the world, but this was a first... They can learn a thing or two about customer service from Hyatt, which is a comparable company with consistently better service.
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Date of stay: January 2020Trip type: Traveled solo
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Response from AC Marriott P, Manager at AC Hotel by Marriott Paris Porte Maillot
Responded Feb 3, 2020
Dear jess_smithsf, Thank you for your constructive feedback which helps us to improve our service level and please accept our sincere apologies for all the issues you had to deal with which are unacceptable. Be assured that we've shared your remarks to appropriate team and we are working on these issues to avoid them from occuring again in the future. Kind regards, The hotel management team
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Babak M wrote a review Dec 2019
Boston, Massachusetts3 contributions1 helpful vote
We came here for few days to visit family but wanted to make sure we have a place to relax for my parents as well. We booked by mistake the wrong departure date. The GM (Arthur) helped out ans took care of everything. Rooms are clean and the staff very professional.
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Date of stay: December 2019
1 Helpful vote
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Response from AC Marriott P, Manager at AC Hotel by Marriott Paris Porte Maillot
Responded Jan 10, 2020
Dear Babak M, Thank you so much for your fabulous review and kindness ! We are delighted to read you had a good quality family time with us and enjoyed the service delivered by our passionate team. We wish you all the best for 2020 and we hope to greet you back soon in your 'parisian home' ! Warmest regards, The hotel team
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Rony R wrote a review Nov 2019
Modiin, Israel40 contributions25 helpful votes
Recently (Nov 2019) I stayed for 4 nights at the AC hotel in Paris and would like to share with all my personal experience as this was my biggest disappointment from any hotel of the Bonvoy hotels (I’m travelling a lot and using hotels very often). The hotel is a 4 stars hotel, charging more than 300 euro per night and in my view, you do not get anything near the value of the money. Will start with the positive points as its very short: 1. There is an espresso machine in the room 2. The room size is comfortable (I was upgraded to the superior room) 3. The Metro station is less than 10 minutes walking from the hotel On the other side, the disappointments are a long list: Starting with the room: 1. During the period that I stayed at the hotel (4 nights), I got only once, a single time, a complimentary 200 ml bottle of water. 2. The refrigerator is empty, nothing in the mini bar 3. Even that you get an espresso machine in the room, there are no cups, only 2 disposable paper cups that are mostly used for take away. Do not think that this is the cup to be used in the room. 4. The TV size is nice, but, within all of the TV channels, there is not even a single channel with English movies, all French, Russian, German and Italian. 5. There is a small closet in the room, but if one has a long coat, it cannot fit into the closet as the closet is too short and it causes the coat to be on the closet floor 6. I turned the air condition to the max heat as it was freezing out side (2-7 degrees) but the room was cold. I asked the reception to check it, but that didn’t help and the room temperature was so cold that had to be with a light coat while being in the room. Actually, I caught a fever during this trip. I cannot say that its due to the room temp, but for sure it didn’t help Following with the bathroom: 1. The design of the shower is really not practical. The shower has only a single fixed half door that is half size of the shower entrance, meaning that every shower that one takes, the bathroom floor is totally flooded with water and nothing you can do about it, everything gets wet 2. The shampoo which is provided in the bathroom, looks to me like very low quality. It leaves the hair as if it was washed with soap and not with shampoo. More than that, they do not provide any hair conditioner 3. In the first day that was there, I had in the bathroom a small package with only 2 cotton tips for the ears. In none of the other days got any others after using the first 2 tips. General remarks: 1. In my eyes, the breakfast is very poor, even compared to the nearby 4 stars hotels like the Le Meridian and the Hyatt Regency which I stayed in the past. It looks more like a 2 stars hotel buffet. 2. At the evening, the hotel offers a dinner at the bar, but, the hotel doesn’t have a kitchen or a chef and they just bring the food in some plastic cans to the hotel, serving it nicely in plats. At least they warn you about it before you start your dinner Think that by reading the above personal experience, its easy now to understand my big disappointment from this hotel and luckily, I never met anything similar in the other Bonvoy hotels. Hope that someone from the senior hotel management team will read the above and check it personally to re-confirm the above and hopefully change it as for the night price of more than 300 euro’s the expectations are a bit higher. As of now, for me, as long as will have the choice, this was the last time of reserving this hotel and for sure that will not recommend it to no one. There are 2 other nearby 4 stars hotels (Le Meridian and Hyatt), which are by far offering better stay with them at the same pricing level.
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Date of stay: November 2019
Cleanliness
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Trip type: Traveled on business
2 Helpful votes
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Response from AC Marriott P, Manager at AC Hotel by Marriott Paris Porte Maillot
Responded Dec 2, 2019
Dear Rony R, Thank you for choosing to stay in our hotel and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent similar scenario from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Paris. Kind regards, The hotel management team
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PRICE RANGE
$162 - $383 (Based on Average Rates for a Standard Room)
LOCATION
FranceIle-de-FranceParisTernes
NUMBER OF ROOMS
164
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Frequently Asked Questions about AC Hotel by Marriott Paris Porte Maillot
Which popular attractions are close to AC Hotel by Marriott Paris Porte Maillot?
Nearby attractions include Palais des Congres de Paris (0.2 miles), Jazz Club Etoile - Restaurant with Live Music (0.3 miles), and Église Notre-Dame de Compassion (0.07 miles).
What are some of the property amenities at AC Hotel by Marriott Paris Porte Maillot?
Some of the more popular amenities offered include free wifi, a lounge, and a fitness center.
Which room amenities are available at AC Hotel by Marriott Paris Porte Maillot?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at AC Hotel by Marriott Paris Porte Maillot?
Guests can enjoy a lounge and free instant coffee during their stay.
Is parking available at AC Hotel by Marriott Paris Porte Maillot?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to AC Hotel by Marriott Paris Porte Maillot?
Conveniently located restaurants include Il Grano, Bel Canto - Neuilly, and La Famiglia.
Are there opportunities to exercise at AC Hotel by Marriott Paris Porte Maillot?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at AC Hotel by Marriott Paris Porte Maillot?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at AC Hotel by Marriott Paris Porte Maillot?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.
Are there any historical sites close to AC Hotel by Marriott Paris Porte Maillot?
Many travelers enjoy visiting Sainte-Chapelle (3.4 miles), Cathédrale Notre-Dame de Paris (3.7 miles), and Arc de Triomphe (0.8 miles).
Is AC Hotel by Marriott Paris Porte Maillot accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.