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BEST WESTERN Hotel Mercedes

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BEST WESTERN Hotel Mercedes
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298 Reviews from our TripAdvisor Community

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Showing 166: English reviews
London
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a last minute (literally) alternative booking as the hotel I had originally booked in Paris was closed when we turned up (separate review - Hotel Splendor, 38 rue Cardinet). Expedia sorted Hotel Mercedes for me within an hour of things going pear shaped at the previous property and I must say I was impressed with how quickly our... More 

Helpful?
Thank UKholiday
GUILLAUME M, Directeur général at BEST WESTERN Hotel Mercedes, responded to this review

Dear Hosts We have to say the reading of your review was such a great moment yesterday for the entire team of the Best Western Mercedes Arc de Triomphe. I have passed on your very kind words to them. The reservation was made apparently so quickly that I am happy to read you could enjoy your room very fast after... More 

north east england
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is situated a 15 minute walk from the arc de triumph however Wagram metro is a minute walk away !! Rooms very clean and bathroom spacious, typical small lift and spiral stairs which are nice in this quaint hotel. The checkin was simple and the staff spoke fluent English and were so helpful !! Excellent wifi which we... More 

Helpful?
Thank bfp3061
GUILLAUME M, Directeur général at BEST WESTERN Hotel Mercedes, responded to this review

Dear Hosts Many thanks for staying at the Best Western Mercedes Arc de Triomphe and leaving us your review. We are delighted to read you qualify the hotel as a quaint hotel. Indeed, the Mercedes, with its typical Art déco building, and cosy atmosphere has a lot to offer. We did improve recently the comfort with brand new flat tv's,... More 

Liverpool, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

Booked through low cost holiday website 2 months in advance. Low cost become bankrupt and 2 week before my arrival they said your booking is cancelled and you need to make new reservation with the new price. They refused to honor low cost holiday rate. We told them that although we paid in full to low cost holiday we are... More 

Helpful?
Thank muhammed19802016
GUILLAUME M, Directeur général at BEST WESTERN Hotel Mercedes, responded to this review

Dear Sir We were really surprised to read this review... as we have nothing to deal with the bankrupt of the online distributor you are referring to. Many hotels in all Europe were advised of this bankrupt on late July, and received specific instructions. Those were that they informed they would refund all their guests, and that the hotels should... More 

London, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I were attending a wedding in Paris and spent a night at this lovely, comfortable hotel on 6/7th August 2016. The hotel is clean, comfortable and a 10 minute walk away from Champs Elysee and the Arc de Triomphe. We arrived at about 12.30 on Saturday and were pleasantly surprised to be told that our room was... More 

Helpful?
1 Thank Resham66
GUILLAUME M, Directeur général at BEST WESTERN Hotel Mercedes, responded to this review

Dear Resham66, Dear Host, Thank you very much for staying at the Best Western Mercedes Arc de Triomphe. What an honor to read you came on a special occasion. We are very pleased also your room was available early on that Saturday so you could enjoy all the facilities and the comfort. I have passed on your kind words to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Had a lovely stay here for four nights in early August 2016. If you are from North America you might find the rooms somewhat small, but I found ours to be spacious enough. The staff were friendly and helpful. The hotel is a few steps away from the Wagram subway station, which gives you access to virtually anywhere in Paris... More 

Helpful?
1 Thank Norman K
GUILLAUME M, Directeur général at BEST WESTERN Hotel Mercedes, responded to this review

Dear Norman K, Dear Host, The entire team of the Best Western Mercedes Arc de Triomphe and myself thank you a lot for staying with us and also taking time to review after. I feel really happy to read you enjoyed the comfort of your room and also the size, as sizes are indeed higher than parisian standards require. I've... More 

Linlithgow, United Kingdom
Level Contributor
140 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for two nights over the Tour de France weekend in Paris. Picked this hotel as it was reasonably close to Arc de Triomphe- a stiff 10 minutes walk though- and handy for Metro-Wagram just around the corner. Check in took a little longer than we liked but we'd arrived just at the correct check in time, as had... More 

Helpful?
Thank JMH50
GUILLAUME M, Directeur général at BEST WESTERN Hotel Mercedes, responded to this review

Dear Host What a pleasure reading your review. I have passed on your kind words to our great team. We feel really delighted to read you enjoyed your stay at the Best Western Mercedes Arc de Triomphe. I am personnally very happy to read you found the team pleasant and helpful. They are indeed ! We are very pleased also... More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Since I realised a couple of years ago that my 40th birthday would coincide with the final stage of the 2016 Tour de France, it was quite obvious where I should be on that day. I was a bit worried since I assumed hotels would be very expensive around this date, particularly within walking distance of the Champs Elysees-however TripAdvisor... More 

Helpful?
Thank Martin M
GUILLAUME M, Directeur général at BEST WESTERN Hotel Mercedes, responded to this review

Dear Martin M, Dear Host, On behalf of the entire team of the Best Western Mercedes Arc de Triomphe, I would like to sincerely thank you for leaving such a nice comment after your stay. We were very pleased to welcome you and delighted to read it was during the Tour de France mythic finale in Paris. The hotel is... More 

New Delhi, India
Level Contributor
82 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is situated in a projecting corner of a building with tiny rooms and a tinier lift in which u can carry only one suitcase at a time. The hotel is run by a single staff member at the reception and a cleaning lady comes mornings. There is a breakfast room in the basement but I saw neither any... More 

Helpful?
Thank DrSeemaTyagi
GUILLAUME M, Directeur général at BEST WESTERN Hotel Mercedes, responded to this review

Dear Host We first of all thank you for staying with us on your last parisian stay. On the other hand, I am always disappointed to read such a feedback after a stay, as it is definitely a much easier way to sollicitate us during your stay. You can be assured the management would have tried to help you. Also,... More 

London, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Very small rooms and bathroom (only a shower, no bath). I was travelling on business so needed the WIFI. After about 8pm it stopped working and the hotel's response was that they were fully booked so there were lots of people using it. The breakfast isn't very good either, plenty of places to eat nearby.

Helpful?
Thank Kirsty S
GUILLAUME M, Directeur général at BEST WESTERN Hotel Mercedes, responded to this review

Dear Host We thank you first for leaving us your feedback. We are meanwhile very surprised to read your remark about the shower. Indeed Classic Rooms propose showers and not bath. We definitely would have proposed you a Deluxe Room if you would have booked so and most of all we would have made our best to upgrade you during... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Spent a fabulous 3 days there for my partners 40th birthday. The room was very clean and comfortable and the staff were fantastic. Fantastic location Only a 20 minute walk to the Arc de Triumph and a 40 minute walk to the Eiffel Tower. Will definitely stay there again.

Helpful?
Thank welshie22-11
GUILLAUME M, Directeur général at BEST WESTERN Hotel Mercedes, responded to this review

Dear Host It was such a pleasure to take aknowledge of your feedback. The team so much tries to do its best everyday that such a review is a great gift for us... Thank you so much then. We are also delighted to read your stay was for this very specific and fantastic reason ! We definitely look forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Le Mercedes vous accueille dans un batiment Art-deco des annees 1930. La construction de cet etablissement aux formes arrondies est signee par le celebre architecte Jacques Gruber, veritable figure du << style paquebot>>. L'hotel est situe dans le XVIIeme arrondissement a proximite des Champs Elysees et du Palais des Congres. Un quartier d'affaires et touristique en plein coeur de Paris, de ses boutiques de luxe et de ses monuments. Dans chaque chambre : nouvelles literies installees en 2013, machines a cafe Nespresso. Une salle de petit-dejeuner ornee des vitraux du reconnu Jacques Gruber, vous accueille chaque matin avec un air de voyage dans le temps. ... more   less 

Additional Information about BEST WESTERN Hotel Mercedes

Address: 128 avenue de Wagram, 75017 Paris, France
Location: France > Ile-de-France > Paris
Price Range: $95 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Mercedes 4*
Number of rooms: 37
Reservation Options:
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Also Known As:
Best Western Paris
Paris Best Western
Hotel Style:
#363 Luxury Hotel in Paris
#598 Romantic Hotel in Paris
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