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Mercure Paris Terminus Nord

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#1,012 of 1,812 Hotels in Paris
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2,059 Reviews from our TripAdvisor Community

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Showing 1,139: English reviews
New Delhi, India
Level Contributor
66 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Since last 10 years this hotel I prefer to stay in Paris due to its location exact opposite Nord Station gate. So if u hv to catch TGV or TER or local trains best place, besides this all kind of good restaurant around this hotel,rooms are small like any Paris hotel. But clean , Wi-Fi,good breakfast to begin the day.... More 

Helpful?
Thank Abhay158
Level Contributor
6 reviews
2 of 5 stars Reviewed 2 days ago NEW

I would accept this hotel as a decent 3 star hotel, but not 4 star. Not even close. With VERY slow WiFi (paid or free), rotting architraves, tiny rooms, staff that are not really multi-lingual (not that I mind, I kind of find it a challenge using my rusty school French, and making Google Translate do half the talking), badly... More 

Helpful?
Thank Alan B
Xavi V, General Manager at Mercure Paris Terminus Nord, responded to this review

Dear Alan, Thank you for taking the time to share your comments. Although we would have preferred that your experience was more pleasant, this type of feedback is very important and helps us improve our services. The satisfaction of our customers is our priority, but apparently we have not succeeded this time. If you give us the opportunity to regain... More 

Travelers are raving about these Paris hotels

Drusenheim, France
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Well located facing train station and 2 metro stations A bit old fashion but it has the spirit of ancien time. Room are large compared to Paris average offering. Rooms are very quiet. Good WIFI connection

Review collected in partnership with Accorhotels.com

Helpful?
Thank Alain S
Xavi V, General Manager at Mercure Paris Terminus Nord, responded to this review

Dear Alain, Thank you for taking the time to tell us about your experience within our hotel. We are happy to read your comments and see that you enjoyed your stay here. We then look forward to welcome you again in our hotel. Best Regards, Anne Oury, Deputy Manager More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

The hotel was just opposite from Paris-Nord, with the Gare du Nord metro station just outside the front door. The lobby was small and pleasantly decorated, staff were courteous and efficient. The corridors to the rooms were narrow, and the room itself was not much to shout about, but the bed was comfortable and sheets were clean. Check out the... More 

Helpful?
Thank Jeffrey L
Xavi V, General Manager at Mercure Paris Terminus Nord, responded to this review

Dear Jeffrey, Thank you for choosing the Mercure Terminus Nord for your stay in Paris and thank you for taking the time to express your comments. We are delighted that you enjoyed both the location of the hotel and the hospitality and friendliness of our team throughout your stay. Your comments have been shared with the entire team. By hoping... More 

United Kingdom
2 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

In the heart of the city with excellent transport links on the doorstep. Helpful and friendly multilingual staff, who seemed to understand my atrocious French. Very close to shops & cafes. Really enjoyed my visit. Stayed here with my 10 year old & felt safe in the neighbourhood.

Helpful?
Thank Sarah R
Xavi V, General Manager at Mercure Paris Terminus Nord, responded to this review

Dear Sarah, A big thank you for your comment ! We are delighted that at each of your stay we meet your expectations and that you spend a pleasant moment. It is with great pleasure that I forwarded your comments to our team. This is a real source of motivation! Best Regards, Anne Oury, Deputy Manager More 

Auckland
Level Contributor
5 reviews
5 hotel reviews
1 of 5 stars Reviewed 1 week ago NEW via mobile

Great location for The Euro Star train otherwise don't stay here! A bad hotel, dirty!!!!! The floor in the room is disgusting!!! The window, the curtains are just dirty! The room smelled a lot and the aircon didn't work. No way I would stay here again!

Helpful?
Thank kiwilliam
Xavi V, General Manager at Mercure Paris Terminus Nord, responded to this review

Dear Guest, Thank you for your comments. We regret that your stay was not up to your expectations particularly concerning the room. We are however not customary due. I wish to speak with you in person to better respond to your comments. You can contact me by mail at anne.oury@book-inn-france.com. I hope to give you a better picture of our... More 

London, United Kingdom
Level Contributor
389 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is right opposite the Gare du Nord so convenient if you have a late or early monring Eurostar. checkin was a little slow but staff were pleasant. Room was a good size but felt tired ( ie needs a bit of a refurb...) ideal really for one night stays - not sure if good for several nights as... More 

Helpful?
Thank cgab2013
Xavi V, General Manager at Mercure Paris Terminus Nord, responded to this review

Dear Guest, We are happy to read your comments and see that you enjoyed your stay here. We noted your remarks regarding the hotel. We then look forward to welcome you again in our hotel. Best Regards, Anne Oury, Deputy Manager More 

Chichester, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed one night en route from Italy to London (on the train). The bed was incredibly comfortable and very welcome after a long train journey. We also had fantastic views of the Gare du Nord and it was a lovely place to have a glass of wine and people watch! However.... The bathroom, in particular, really needs a makeover- chipped... More 

Helpful?
Thank Curlychichester
Xavi V, General Manager at Mercure Paris Terminus Nord, responded to this review

Dear Guest, Thank you for your comments on Tripadvisor. We truly regret the impression that you keep in mind after your stay with us especially because of the shower. However, we are very sensitive to the fact that you appreciate the location of the Hotel which is a strong point of our establishment. We are hoping to win back your... More 

London, United Kingdom
Level Contributor
76 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
2 of 5 stars Reviewed 1 week ago

This was a fairly standard chain-hotel experience let down by poor standards of cleanliness and a generally mediocre state of repair. Staff at reception were friendly but too slow. I chose a hotel opposite the station so I could leave for an early train, but my checkout took far too long. When I've prepaid on business I expect the process... More 

Helpful?
Thank Bard_Lucy_Hume_XI
Xavi V, General Manager at Mercure Paris Terminus Nord, responded to this review

Dear Guest, First of all, we thank you for taking the time to share your experience following your stay at the Mercure Paris Terminus Nord. The satisfaction of our customers is our priority and we sincerely regret not having lived up to your expectations. We hope to win back your trust during your next stay. We look forward to welcoming... More 

Oslo, Norway
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Excellent first impression. Nice staff and reception. Clean rooms. However, problems with ventilation/air condition.(Staff inspects and says they will send a technician. Nothing happens. Turned out the technical staff went home four hours ago. So we got a cooling fan that worked OK).

Helpful?
Thank Espen0855
Xavi V, General Manager at Mercure Paris Terminus Nord, responded to this review

Dear Guest, First of all, we would like to thank you for having chosen the hotel Mercure Terminus Nord and giving some of your time to inform us of your comments. We are happy to read that you enjoyed the first impression of the hotel especially thanks to the welcoming by our staff. We are sorry regarding the air conditioning,... More 

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Staying in Chateau d'Eau / Gare du Nord

Neighborhood Profile
Chateau d'Eau / Gare du Nord
The neighborhood around Chateau d’Eau is an often overlooked part of town whose vibrant streets are great for a refreshing change. Long known for its immigrant population, this multicultural neighborhood's fabric has been enriched by communities from India, Pakistan, Arab-speaking countries, and Africa. Explore its colorful twists and turns from the Passage Brady (known for great Indian restaurants) to the Boulevard de Strasbourg.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Hotel with 236 airconditioned rooms, located near the Gare du Nord (Eurostar & Thalys), Stade de France (5min), Paris Nord Exhibition Centre (15 min), Roissy & Le Bourget airports (20 min). Dedicated to business & leisure, this hotel will seduce you withits high level of services. ... more   less 

Additional Information about Mercure Paris Terminus Nord

Address: 12 boulevard de Denain, 75010 Paris, France
Location: France > Ile-de-France > Paris > Chateau d'Eau / Gare du Nord
Price Range: $99 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Terminus Nord 4*
Number of rooms: 236
Reservation Options:
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Also Known As:
Mercure Paris Terminus Nord Hotel Paris
Hotel Style:
#415 Luxury Hotel in Paris
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