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Mercure Paris Bastille Saint Antoine

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379 Reviews from our TripAdvisor Community

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Showing 115: English reviews
New York City, New York
1 review
5 of 5 stars Reviewed June 19, 2016

Just a superb level of service -- I left my passport in the room and made it all the way to CDG. Called the front desk and Benjamin got the passport, got it to a motorcycle messenger and got it to the airport in 40 minutes. Made my flight. Incredible.

Helpful?
Thank dgrahamburnett
VirginiaDarder, General Manager at Mercure Paris Bastille Saint Antoine, responded to this review

Dear Guest, Thank you for sharing your adventure in Paris with us. I am really happy that you enjoyed your stay and that my colleague made it possible for you to get your passport on time. It will be a pleasure for us to welcome you again, Best regards, DARDER Virginia - Directrice Mercure Paris Bastille Saint Antoine More 

United Kingdom
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 16, 2016

This hotel has a fantastic location if you want easy metro access to the city's attractions, but you also want to have lots of restaurants and bars at your doorstep. The staff were lovely and friendly, Jonathan was always a pleasure. We stayed here for 5 nights in June, and whilst we thought it was a bit on the expensive... More 

Helpful?
Thank Sjbryce
VirginiaDarder, General Manager at Mercure Paris Bastille Saint Antoine, responded to this review

Hello dear guest, I thank you for the time you took to share your experience at the Mercure Paris Bastille Saint Antoine. Every detail counts and that is why your comment is essential to us to make sure we can offer you the best service. I take note of your remarks and will do what is necessary to fix every... More 

Adelaide, South Australia, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 14, 2016

Stayed there for a work trip. Clean room, extremely friendly staff and a nice hotel with good reliable (free) wifi! Nice breakfasts but I wouldn't bother with the limited room service dining (but there are plenty of restaurants / cafes around to eat in). Close to the metro and not far to walk to Bastille. Would happily stay there again!

Helpful?
Thank Becafer
VirginiaDarder, General Manager at Mercure Paris Bastille Saint Antoine, responded to this review

Dear Guest, Thank you so much for the great review! It is always a pleasure to learn that our guest are pleased with their stay at the Mercure Paris Bastille Saint Antoine. Looking forward to welcoming you, Best regards, DARDER Virginia - Directrice Mercure Paris Bastille Saint Antoine More 

Tampa, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 20, 2016

Stayed for three nights. The room was small but well taken care of. The staff was helpful, polite, and spoke good english. There is a roof top area that is perfect for a late afternoon glass of wine before heading out for the night. This hotel is not in the heart of the touristy districts but there are two metro... More 

Helpful?
1 Thank Robert G
VirginiaDarder, General Manager at Mercure Paris Bastille Saint Antoine, responded to this review

Dear guest, Thank you so much for the great review you made on our hotel. With the cold and the rain settling in France it warms up my heart to see that you enjoyed your stay. It will be a pleasure to welcome you again at te Mercure Paris Bastille Saint Antoine Hotel! Best Regards, DARDER Virginia - Directrice Mercure... More 

Palmerston North, New Zealand
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 29, 2016

The staff were friendly and helpful and understood my husband's smattering of French- no-one laughed at him! The room was small but had everything we needed. The lift was slow but that seems to be the norm in Paris. The hotel is well placed, not too far from a metro station so we could easily get around Paris. The breakfast... More 

Helpful?
2 Thank Aardkiwi
VirginiaDarder, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this review

Dear Guest, Thank you so much for the beautiful comment you chose to share after your stay at the Mercure Paris Bastille Saint Antoine Hotel ! I will share your comment with my team. It is always a pleasure to welcome foreign guest and help them with learning French language (which is quite difficult !) & vice versa. We hope... More 

Germany
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 12, 2016

Booked a terrace room which wasn't huge itself, but totally sufficient, and featuring a large balcony which is a bit higher than the room so it's accessible by a wooden stool. Balconies are clean and private, even on the top floor, since seperated by screens and plants. In the summer, guests from the rooftop terrase may however look down onto... More 

Helpful?
Thank loquela1
VirginiaDarder, General Manager at Mercure Paris Bastille Saint Antoine, responded to this review

Dear Guest, I thank you for the time you took to share your experience at the Mercure Paris Bastille Saint Antoine. I am very much pleased to hear that you enjoyed your stay with us and I look forward to welcome you during your next visit in Paris. DARDER Virginia - Directrice Mercure Paris Bastille Saint Antoine More 

Mumbai
Level Contributor
36 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed April 8, 2016 via mobile

Lobby is nice.. Rooms are charming , renovated, but small for the price asked. Tv is large. Bathroom and toilets could have been same place removing partition Breakfast is Nice, at -1 level, a bit dark Overall ok but expensive, considering Aldo the area Staff is efficient

Helpful?
Thank Indial0ver
VirginiaDarder, General Manager at Mercure Paris Bastille Saint Antoine, responded to this review

Dear Guest, I thank you for sharing your experience. I realize that the separated toilets and bathroom is unusual but it is a comfort for most of our guests, I am sorry that you did not appreciate it. As far as the size od the room is concerned, we have rooms from 16m² to 20m², the larger rooms being the... More 

Korumburra, Australia
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed March 6, 2016

Bit slow for review, but here goes. We stayed at this lovely convenient and comfortable Hotel near Bastille. The staff were friendly and very helpful at all times. Our thanks to Virginia, and Minion, who went out of their way to help. Our group had three rooms, and all were happy. However one couple were robbed of everything at Gare... More 

Helpful?
Thank Douglas K
VirginiaDarder, General Manager at Mercure Paris Bastille Saint Antoine, responded to this review

Dear Guest, I am glad that in the end everything fell back into place. I am really happy to know that you enjoyed your stay with us, know that the staff of the Mercure Paris Bastille Saint Antoine will be thrilled to have you back within our walls. See you soon, Regards, DARDER Virginia - Directrice Mercure Paris Bastille Saint... More 

Miami Beach, Florida
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed February 28, 2016

We chose this small hotel for price and location. During our stay there were renovations going on. The staff at the front desk was available 24/7, multilingual, helpful and very polite. The room was unexpectedly large for Paris, very new (refurbished), with flat screen TV , air conditioning and free WiFi. We couldn't have breakfast in the hotel due to... More 

Helpful?
Thank bozacito
VirginiaDarder, General Manager at Mercure Paris Bastille Saint Antoine, responded to this review

Hello, I am glad to hear that the construction did not have a negative effect on your general appreciation of your stay. I will be glad to welcome you at the Mercure Paris Bastille Saint Antoine on your next visit in Paris. Best regards, DARDER Virginia - Directrice Mercure Paris Bastille Saint Antoine. More 

Durham
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed February 17, 2016 via mobile

Stopped here for 3 nights for Valentines weekend. Nice friendly welcome upon arrival and efficient check out on departure Good English spoken at hotel and staff were always willing to assist. We had a terrace room which is ideal if you are one of the few people left who smoke these days but worth paying that little bit extra for... More 

Helpful?
Thank lee23250Durham
VirginiaDarder, General Manager at Mercure Paris Bastille Saint Antoine, responded to this review

Dear guest, Thank you for sharing your experience at the Mercure Paris Bastille Saint Antoine. I am glad to hear that you enjoyed your stay at the hotel. I have to confirm your observation regarding the terrace rooms : it is really agreable to have your breakfast-tray outside during summer months. I hope to welcome you again and give you... More 

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Staying in Bercy / Nation

Neighborhood Profile
Bercy / Nation
Nestled between the Seine, Bastille, and Père Lachaise lies a peaceful side of town where wide avenues and impressive buildings accompany green spaces and small parks. Landscaped havens are plentiful, from the Bercy Park to La Coulée Verte and most impressively the Bois de Vincennes, which even contains a medieval castle on its doorstep. For an escape from the masses head to this calming neighborhood where real Parisians make their homes.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Mercure Paris Bastille St Antoine is located close to the Gare de Lyon and Bastille. Enjoy the quiet of its 34 rooms with renovated bathrooms. An invitation to travel back in time to enjoy a neighborhood of Paris with its still authentic bistros and Paris Market. Dare to discover a quiet location in a "true and living" area, near the Marais and 7 minutes from the Gare de Lyon. On the roof, terrace and summer furniture will offer the charm of Paris rooftops. ... more   less 

Additional Information about Mercure Paris Bastille Saint Antoine

Address: 64 rue Crozatier, 75012 Paris, France (Formerly Paname Hotel Bastille)
Location: France > Ile-de-France > Paris > Bercy / Nation
Price Range: $101 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Bastille Saint Antoine 4*
Number of rooms: 34
Reservation Options:
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Also Known As:
Paname Hotel Paris
Hotel Style:
#361 Luxury Hotel in Paris
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