Manager Lionel and his staff provided an enjoyable lunch for our tour group which included fresh salmon and vegetables and Tiramisu dessert with one birthday candle and the staff took the time to wish me a happy day. We will return in the future to enjoy more of the facilities due to the central location in Paris at the rail station.
Good value for money. Novotel provided complimentary minibar top-ups daily, service staff was helpful and prompt (i.e., delivery of in-room fan when we felt that the A/C is not strong enough, preparation of stool in toilet for young children) Room is spacious enough for a family of 4 (2 Adults + 2 children - with sofa bed). Serves pretty good food at the attached hotel restaurant (Halle Quatre).
We had a great experience in this hotel. The area was fine we took taxis to the major sights and this was easy enough. Once in the centre centre we walked from place to place. All the staff very friendly and helpful. Breakfast was a great selection. The only thing that was missing for me was some vegetables, like tomato or cucumber. Other than that selection was great. We actually ate dinner in the hotel and it was amazing. The kids menu is fantastic value too. Definitely recommend having an easy meal there. The room was clean a bit small and some paint was chipping on the toilet door but it was clean and I think that’s the most important. We managed a family of 4 in the standard room. I would definitely stay again. It was good value for money. Thank you!
Hotel very very clean. Easy check in/out - nice staff Good breakfast - a little busy. A large selection of foods and drinks. Location good- we walked to Eiffel Tower with young kids . Also very easy to get taxis.
Good and friendly staff. Very helpful. Easy check in and check out. Location is quite good, close to metro and bus stations. Rooms size is quite decent and neatly maintained. Hotel rooms in Paris are quite small anyways. Only criticism would be cleanliness. The reception/bar/breakfast area and rooms could be cleaner.
2nd Novotel on recent visit and 2nd poor experience. Worst aspect was breakfast. Overcrowded due to limited time slot, stuffy room and no COVID measures being taken at all. Hot food was either burnt or uncooked. If was going to get ill on trip, it would be here. Rude male staff member on arrival seeming to object to our arrival time (2nd female staff member was lovely though). 2 towels for family of 4. Tired room. Comfy bed and great location were redeeming features.
I’ve just checked out of this hotel after 4 nights, the family room we stayed in was great, so happy that our beds and room were cleaned up for us each day, the location is great 30min walk to Eiffel Tower and 5 min walk to train station. Will definitely stay here again. Staff are lovely and really helpful, Great touch with the photo machine and balloon guy at breakfast. Thank you !
We'll be coming back for sure! We stayed here in March 2022 for 4 nights with a child and a teenager. Fabulous stay overall. Based on our experience, I have no hesitation in recommending this hotel if you are coming to Paris. We would definitely return here again with the kids. They really loved it too. Would highly recommend it for a number of reasons..... 1. Ease - effortless check-in and check-out. 2. Clean - Spotlessly clean in all communal areas and in the room. This is to be noted, as it's busy but was always really clean and tidy. 3. Good food - plenty for breakfast. Ate dinner one night, all enjoyed it. 4. Extras - Little added extras that the kids loved: a passport photo machine to take selfies (and you can stick up your photo on their hotel reception wall) and one morning there was a guy making free balloon creations for kids too! 5. Quiet room - no noise. General area is quiet too. 6. This is probably one of the most important for me - the hotel room had a superbly comfortable mattress! I had a great sleep in a family room! 7. Every day - The daily room clean was one of the best I've ever seen......spotless every day (thank you!), with added extras like a personalised note on arrival, chocolates, daily bottles of water in the fridge. 8. Location - near loads of good restaurants, shops, pharmacies (max. 5 min walk). We walked from the hotel every day to the Louvre, Eiffel Tower, Arc de Triomphe (approx. 30 minutes brisk walk to each but very straight forward). Hotel is in a very central location to everything. 10. Staff - really friendly and helpful staff...all that we encountered could speak English too which was a great help for us when making enquiries re: restaurant bookings, local attractions, etc. And a special thanks to the housekeeping staff for cleanliness/tidyness. 11. Space for a family in a family room! In- the ground floor and first floor have various "chill out" zones/areas.....so if you want a quiet coffee, to browse the internet or read a book there's loads of alternative spaces to sit too (not just hotel room). This is a bonus for a family with a teenager as sometimes a family room can seem small/crowded, but not in this hotel as there's loads of other different areas for all to use too when relaxing.…
Our stay was so amazing. The staff was friendly and kind. The service was amazing. The food, delicious. The bar, one of a kind. It was also really nice to speak with Maria, a restaurant staff, she was so kind. It was very nice to speak russian with her. It made our stay so much more comfertable. The staff really made the stay so pleasant. The rooms were beautiful and clean. The rooms were serviced everyday without having to ask. Clean towels were provided everyday and sheets changed everyday. Complimentary Minibar restocked everyday. The view was nice. The lobby so unique and beautiful. The bar located in the lobby with a great cocktail menu. Photos of previous residents on the bar wall. So unique. In all, I would love to come back here again, or even visit another novotel in another contry. The stay was truley exeptional! Well done!…
Family of 4, we stayed one night in December. Enjoyed the hotel. Clean room. We were on the 3rd floor and it was very quiet. Didn’t hear a thing from neighboring rooms. Breakfast was varied and tasty in the morning. Would definitely stay again.