Serotel Suites Opéra

Serotel Suites Opéra

77 Rue du Faubourg Poissonniere, 75009 Paris France
Traveler (15)
850410 Suite
Room & Suite (20)
Espace séjour
Dining (2)

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$215
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.0
#1,293 of 1,833 hotels in Paris
Location
4.1
Cleanliness
4.3
Service
4.3
Value
3.7
Featuring a garden, Serotel Suites is in the 9th district of Paris. Free Wi-Fi access is available in public areas and a 24-hour front desk is available.With a view of the grounds, the rooms and suites at Serotel Suites have a flat-screen TV with satellite channels, an electric kettle and air conditioning. Each accommodation includes a private bathroom with a hairdryer and free toiletries.Breakfast is served each morning in the communal lounge for an additional fee. The suites and studios include an equipped kitchenette.The hotel is just 215 yards from Poissonnière Metro Station (Line 7), providing direct access to the Galeries Lafayette, the Opera Garnier and the Louvre Museum.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Breakfast buffet
Shuttle bus service
Concierge
Non-smoking hotel
24-hour front desk
Laundry service
Wifi
Breakfast in the room
Self-serve laundry
Room features
Soundproof rooms
Air conditioning
Housekeeping
Safe
Telephone
Coffee / tea maker
Flatscreen TV
Bath / shower
Iron
Kitchenette
Microwave
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
Languages Spoken
English, French, Arabic

Location

77 Rue du Faubourg Poissonniere, 75009 Paris France
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Orly Field
10.3 mi
See all flights
Charles De Gaulle Airport
Poissonnière
2 minParis Metro
77Reviews5Q+A9Room tips
Traveler rating
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Detailed Reviews
Cara H wrote a review Oct 2022
West Bend, Wisconsin30 contributions4 helpful votes
4.0 of 5 bubbles
This hotel exceeded my expectations. We had a living room area with a kitchenette, table, and couch, a bedroom, a shower and sink room, and separate toilet room, so plenty of space. It was clean and the staff were friendly and helpful.

The location was great for us. It was about 2 minutes to walk to the metro station and the single line at that station had several stops near tourists spots like the Louvre and Notre Dame. With connections readily available moving throught the city was easy.It was about a 20 minute walk to Sacre Couer. The neighborhood felt safe - a lot of families with kids nearby. A grocery next store and several Boulangeries made getting food and snacks easy.

A couple things that would have been better...
The hairdryer had an on button that had to be held while drying, and it wasn't a great hairdryer.
The lights in the living room were either all on or all off and had no dimming. A light over the TV made watching it challenging. Adding some more light controls would be nice.
The sofa bed didn't quite fit together right so wasn't very comfortable (we did not use as a bed so no comment on that aspect.)

Overall, this was a good value for our stay in Paris. I would stay here again.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aquarius wrote a review Mar 2024
San Jose, California33 contributions9 helpful votes
5.0 of 5 bubbles
It is a quaint boutique hotel in a location in my opinion is excellent with a lot of restaurants around and only 1 mile away from Montmartre. Staff is friendly and helpful. The room is good size, clean, modern and comfortable. It was an impulsive spontaneous trip, decided to stop in Paris a few days before flying to Istanbul and found a last minute deal for this hotel which I was skeptical at first but I had a pleasant stay and highly recommended.
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Date of stay: March 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pål F wrote a review May 12
2 contributions
5.0 of 5 bubbles
Very nice hotel with pleasant staff and clean rooms. Family of 3 stayed for 4 days in a Luxury suite. Multiple restaurants in the area, and also bakeries and grocery stores if you want to make your own meals. No noise at night and short way to metro. Recommend it!
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Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Monica P wrote a review Oct 2022
Greater London, United Kingdom2 contributions3 helpful votes
1.0 of 5 bubbles
Awful experience. Booked via Expedia 6 weeks in advance who stated booking was confirmed. Received an email from hotel two days before we were supposed to arrive in Paris stating payment hadn’t gone through. Called hotel and left my card details. Nobody called back. Called the next morning panicking. Nobody called back. Found out midday day before I was supposed to arrive in Paris from receptionist at the hotel that my booking was cancelled. Receptionist lady was helpful but unfortunately unable to find a decent priced hotel on such short notice. My 40th birthday celebrations ruined.
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
arckari wrote a review Sep 2023
Miami Beach, Florida57 contributions13 helpful votes
5.0 of 5 bubbles
Excellent place to stay in Paris, the area is plenty of tiny places to eat, all very good relation price&quality. The room is nice, comfortable and quiet! The breakfast is very good! But the 5 stars is really for the people who made it happen! Merci!!!!!
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Deb0410 wrote a review Dec 2014
New York City, New York25 contributions53 helpful votes
5.0 of 5 bubbles
Absolutely and impeccably spotless, convenient location, helpful and accommodating staff. A perfect week in Paris. Very close to the metro and grocery store; fluffy towels and very comfortable bed. Would definitely stay there again.
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Date of stay: December 2014
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Slaven Đ wrote a review Jul 2014
1 contribution4 helpful votes
2.0 of 5 bubbles
After 1 night in a smaller junior suite, we moved to a premium suite, which is just 4 m2 bigger and 45 € /night more expencive. That means that there is enought space to walk around the furniture, so this I would consider the only app suitable for a family, but the whole app is still of a size of the decent hotel room. Decor is all new, and metro 5 min away, Monoprix groceries store next door, and that would be about all of the good sides. But personell is rude. Cleanning person several times woke us at 8 AM, ringing the doorbell like crazy. When asked one time to come 15 min later he answered: "Who do ya think I am, your vallet? My working hours are almost over" So his worktime obviously finnished quickly, as he left in our room a big, black bag full of rubbish from the other appmts, and left no fresh towelles. When we asked for some basic kitchenware, like a cooking pot, cooking knife and utensils, cereal bowls, tea-towelles and dishwashing sponge, first answer we got from the reception was that they expect us to buy that ourselves (?!? like sure , for 350€ /night). My whife asked a night receptionist to order a taxi for the next morning. He refused to order normal taxi and tried to convince her to take a hotel shuttle for 78€.The ride in question was to TGV train that leaves from Gare Montparnasse, which normally costs 11-14€ (4,5km,10-15 min). (Taxi from the hotel to aeroport CDG costs 45-65 €). In my opinion, take 2 rooms in a decent hotel, it's a better value/money.
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Date of stay: July 2014
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
Room Tip: Premium suite are only comfortable for 2 people or more.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
srichter28 wrote a review Aug 2018
Charlotte, North Carolina30 contributions23 helpful votes
3.0 of 5 bubbles
We were booked in this hotel by a travel agent. We were supposed to have 4 people in the room, which had a bedroom and foldout couch in the living room area. The room was nice and foldout couch surprisingly comfortable. The AC was awesome as it was at the peak of the heatwave. There was a small kitchenette, which was nice. Very close to the train station and some good restaurants.
The negatives were that the bathroom was tiny (think smaller than a cruise ship bathroom) and the living area was completely taken over with the sofa bed folded out. Not much room at all for baggage. This really is too small for 4 adult sized people. It would be perfect for a family with 2 smaller children, but too tight for our older teens.
Breakfast was ok.
Front desk not overly helpful.
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Date of stay: August 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Serotel, Responsable relations clients at Serotel Suites Opéra
Responded Feb 19, 2019
Dear guest, First of all, thank you for choosing us for your stay in Paris. We are happy to know that you appreciated your room facilities. As you could see, the hotel is located in an excellent area of the city with many local restaurants and shops. We understand that you would have liked a larger room. Our team is available 24 hours for any request. For your next stay, do not hesitate to contact me so I can handle your booking personnally. We remain at your service and hope to welcome you again in the future. Kind regards, Alberto
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
steve_uk_001 wrote a review Sep 2016
London, United Kingdom309 contributions78 helpful votes
+1
5.0 of 5 bubbles
We stayed for 3 nights in late August and booked one of the premium suites. Rates were excellent and on a par with family rooms and other hotels but included a kitchenette area. Overall the suite was a great size for our family with 2 young children. Decor was really impressive. Very new, clean and modern. Lovely kitchen area with Nespresso machine and plenty of crockery, cutlery etc. Good shower and linen. Couldn't have asked for more in terms of the room quality really. Everything seemed new and hardly used which is always nice in a hotel!

The location is fantastic is your arrive by Eurostar. Literally 7-8 mins walk from Gare du Nord station. Easy to do even with luggage and kids. A metro station is right at the end of the road and if you want to eat near the hotel there are options close by (e.g. Maison Blue, Le Corail). There's even a park with kids playground across the main road. Also a good supermarket next door and a fantastic bakery (Le Grenier) up the road which is a must try! All in all a great location that should allow you to get to pretty much all the usual Paris sights fairly easily.

Breakfast is a little limited (no hot food, instant coffee only) but the pastries and breads are good quality and it's enough to start the day. If you want to save a little money, don't book breakfast as it is so easy to purchase your own food and have it in the room, however the sites we looked at included it for free anyway.

Staff were always helpful and friendly and all in all it was a lovely stay in a very impressive, very well run hotel. Wish I could back!
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Date of stay: August 2016
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheryll P wrote a review Jul 2023
7 contributions3 helpful votes
3.0 of 5 bubbles
Nice little unit. Clean and well maintained. Friendly staff. Pictures on website a a bit flattering, but the staff was so helpful! One caveat - we sent our laundry, and they didn't tell us until the day before we left that it had never been picked up by their laundry service.

Neighborhood was iffy at times - drunks living on a mattress outside the building front for a few days during my stay, and a completely blotto guy lying on the sidewalk up the street. Not the hotel's fault, but an unpleasant sight.

Great restaurant nearby - the Bonhomie, and really useful Metro stop - Poissonniere. On the whole, good budget option with kind, caring staff.
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Date of stay: June 2023
3.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with family
Room Tip: Not for smaller kids, I would think. Teens would be OK.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrew G asked a question Mar 2023
Greater Adelaide, Australia77 contributions29 helpful votes
Does your website accept Mastercard? It appears that it doesn't - please clarify
Andrew G asked a question Mar 2023
Greater Adelaide, Australia77 contributions29 helpful votes
Do you have laundry facilities available for guests to use on premises?
sdettaa asked a question Nov 2018
Kuala Lumpur, Malaysia2 contributions
hi, Is the toilet separated from the bathroom
Answer from Serotel Suites
Paris, France
Dear Guest, I am plesaed to confirm than bathroom are separated from the toilet. I stay at your disposal. Kind Regards, Claire
rodent1941 asked a question Mar 2017
Australian10 contributions8 helpful votes
Is free WiFi available in the suites?
Answer from Serotel Suites
Paris, France
Hi, I confirm there is free wifi in suites. Hope to see you soon. Kind Regards, Claire
yvonnemuller asked a question Jul 2016
South Africa
How far is hotel from the Eifel?
Cheryll P wrote a tip Jul 2023
7 contributions3 helpful votes
3.0 of 5 bubbles
"Not for smaller kids, I would think. Teens would be OK. "
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Rosemary R wrote a tip Dec 2018
Wantage, United Kingdom146 contributions67 helpful votes
4.0 of 5 bubbles
"Ground floor"
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carolezerep wrote a tip Feb 2018
Paris, France3 contributions2 helpful votes
5.0 of 5 bubbles
"I recommend privileges suites"
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12Shawn10 wrote a tip Aug 2017
Bengaluru, India20 contributions5 helpful votes
5.0 of 5 bubbles
"Not much to suggest about the view as it is in the middle of the city. May be the front side a little better."
Read full review
jillb94611 wrote a tip Jun 2017
Oakland, California2 contributions10 helpful votes
4.0 of 5 bubbles
"Market next door, surrounding streets offer lots of cafes and food options."
Read full review
Not the right property for you?
There are more places to choose from in the Paris area.
PRICE RANGE
$184 - $315 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Serotel 77
LOCATION
FranceIle-de-FranceParisFaubourg-Montmartre / 9th Arr. - Opéra
NUMBER OF ROOMS
12
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SEROTEL SUITES OPÉRA $190 ($̶2̶6̶0̶) - Updated 2024

Frequently Asked Questions about Serotel Suites Opéra
Which popular attractions are close to Serotel Suites Opéra?
Nearby attractions include TEAM-TIME : Live Escape Game (0.2 miles), The Quest Factory (0.3 miles), and You Have Sixty Minutes (0.2 miles).
What are some of the property amenities at Serotel Suites Opéra?
Some of the more popular amenities offered include free wifi, breakfast buffet, and laundry service.
Which room amenities are available at Serotel Suites Opéra?
Top room amenities include a kitchenette, a minibar, and air conditioning.
Is parking available at Serotel Suites Opéra?
Yes, parking is available to guests.
What are some restaurants close to Serotel Suites Opéra?
Conveniently located restaurants include Da Giuseppe, Nectar, and Cavale.
Are any cleaning services offered at Serotel Suites Opéra?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Serotel Suites Opéra?
The staff speaks multiple languages, including English, French, and Arabic.
Are there any historical sites close to Serotel Suites Opéra?
Many travelers enjoy visiting Cathédrale Notre-Dame de Paris (1.6 miles), Arc de Triomphe (2.4 miles), and Sainte-Chapelle (1.4 miles).
Is Serotel Suites Opéra accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.
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