Serotel Suites Opera
77 rue du Faubourg Poissonniere, 75009 Paris France
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About
#1,327 of 1,891 hotels in Paris
Location
4.1
Cleanliness
4.2
Service
4.2
Value
3.6
Featuring a garden, Serotel Suites is in the 9th district of Paris. Free Wi-Fi access is available in public areas and a 24-hour front desk is available.With a view of the grounds, the rooms and suites at Serotel Suites have a flat-screen TV with satellite channels, an electric kettle and air conditioning. Each accommodation includes a private bathroom with a hairdryer and free toiletries.Breakfast is served each morning in the communal lounge for an additional fee. The suites and studios include an equipped kitchenette.The hotel is just 215 yards from Poissonnière Metro Station (Line 7), providing direct access to the Galeries Lafayette, the Opera Garnier and the Louvre Museum.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Breakfast buffet
Airport transportation
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Wifi
Breakfast in the room
Shuttle bus service
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Safe
Telephone
Coffee / tea maker
Flatscreen TV
Bath / shower
Iron
Kitchenette
Microwave
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, French, Arabic
Location
100Great for walkers
Grade: 100 out of 100
374Restaurantswithin 0.3 miles
59Attractionswithin 0.3 miles
Contact
77 rue du Faubourg Poissonniere, 75009 Paris France
Name/address in local language
Getting there
PoissonnièreParis Metro2 min
CadetParis Metro4 min
Rental CarsSee rental cars from $22/day
72Reviews5Q+A8Room tips
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This hotel exceeded my expectations. We had a living room area with a kitchenette, table, and couch, a bedroom, a shower and sink room, and separate toilet room, so plenty of space. It was clean and the staff were friendly and helpful. The location was great for us. It was about 2 minutes to walk to the metro station and the single line at that station had several stops near tourists spots like the Louvre and Notre Dame. With connections readily available moving throught the city was easy.It was about a 20 minute walk to Sacre Couer. The neighborhood felt safe - a lot of families with kids nearby. A grocery next store and several Boulangeries made getting food and snacks easy. A couple things that would have been better... The hairdryer had an on button that had to be held while drying, and it wasn't a great hairdryer. The lights in the living room were either all on or all off and had no dimming. A light over the TV made watching it challenging. Adding some more light controls would be nice. The sofa bed didn't quite fit together right so wasn't very comfortable (we did not use as a bed so no comment on that aspect.) Overall, this was a good value for our stay in Paris. I would stay here again.…
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Awful experience. Booked via Expedia 6 weeks in advance who stated booking was confirmed. Received an email from hotel two days before we were supposed to arrive in Paris stating payment hadn’t gone through. Called hotel and left my card details. Nobody called back. Called the next morning panicking. Nobody called back. Found out midday day before I was supposed to arrive in Paris from receptionist at the hotel that my booking was cancelled. Receptionist lady was helpful but unfortunately unable to find a decent priced hotel on such short notice. My 40th birthday celebrations ruined.
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
From the point of contact over the phone I was happy. We moved from a horrible Air BnB apartment and were really happy with the well priced Serotel. Great location with lots of bars, restaurants and between a supermarket and bio store with the Metro station Poissonière less than 50m away. Concierge were all very friendly, happy, helpful - all of the time. We were upgraded with no extra charge to a larger room with breakfast included. With elevator access, our room had 1 seperate bedroom, a seperate well appointed shower and further separate toilet. A super comfortable king bed. Lovely clean new linen. Beautiful pillows in abundance. A fantastic quantity of bathroom towels and amenities. The sofa bed was well made and comfortable. The combined lounge warm, clean and large enough. The kitchen had a double electric hob, microwave, coffee machine and pods, dishwasher, kettle and sink. The whole apartment had plenty of windows and light and was easy to regulate the temperature in winter. Our room was serviced perfectly daily. My only recommendation would be more cooking equipment such as pots/ pans. I was provided with one on request. And a bin in the kitchen/ lounge. The breakfast was a light cold arrangement of pastries, meats, cheese, juice, tea, coffee, fruits and yogurts and cereal. It could be more expansive. Loved our stay and would stay again. …
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Date of stay: January 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Serotel, Responsable relations clients at Serotel Suites Opéra
Responded Feb 19, 2019
Dear Angela, Thank you very much for your kind and charming post ! We are glad to know that you enjoyed our privileged location and your room facilities. Thank you for appreciating our team ! You motivate us to continue with our main goal : your satisfaction and a sweet souvenir of your stay. For your next visit, do not hesitate to contact me. Yours faithfully, Alberto
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed when we went to Paris to celebrate our 45th wedding anniversary. On arrival we were greeted with a very friendly welcome. Our room was on the ground floor with access to the garden which had lovely seats and settees and lighting for the evenings. .our room as big with plenty of space and we had a wet room which was huge with plenty of hot water and big soft towels. The hotel is very convenient for sight seeing as you are in walking distant of most attractions. There is a couple of shops nearby for the odd bits and they are open late. The breakfast in ok plenty of choice and as muc( as you can eat. We went horse racing on the Sunday and they organised a taxi for us. Alberto was very helpful recommending restaurants and the quickest way to see things which w3 appreciated. The beds are extremely comfortable and there is a coffee machine in each room with plent6 of coffee pods. Will stay here on our nex5 visit…
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Date of stay: October 2018Trip type: Traveled as a couple
Rooms
Location
Service
Room Tip: Ground floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Serotel, Responsable relations clients at Serotel Suites Opéra
Responded Feb 19, 2019
Dear Rosemary, Thank you for choosing us for your racing weekend in Paris. On behalf of our team, please receive our warmest regards. It is always a pleasure to help our guests and recommend the best places to visit in our beautiful city. Even during a short stay, it is always possible to discover interesting places. We are looking forward to welcoming you very soon. Yours faithfully, Alberto
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were booked in this hotel by a travel agent. We were supposed to have 4 people in the room, which had a bedroom and foldout couch in the living room area. The room was nice and foldout couch surprisingly comfortable. The AC was awesome as it was at the peak of the heatwave. There was a small kitchenette, which was nice. Very close to the train station and some good restaurants. The negatives were that the bathroom was tiny (think smaller than a cruise ship bathroom) and the living area was completely taken over with the sofa bed folded out. Not much room at all for baggage. This really is too small for 4 adult sized people. It would be perfect for a family with 2 smaller children, but too tight for our older teens. Breakfast was ok. Front desk not overly helpful.
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Date of stay: August 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Serotel, Responsable relations clients at Serotel Suites Opéra
Responded Feb 19, 2019
Dear guest, First of all, thank you for choosing us for your stay in Paris. We are happy to know that you appreciated your room facilities. As you could see, the hotel is located in an excellent area of the city with many local restaurants and shops. We understand that you would have liked a larger room. Our team is available 24 hours for any request. For your next stay, do not hesitate to contact me so I can handle your booking personnally. We remain at your service and hope to welcome you again in the future. Kind regards, Alberto
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is one of the nicest hotels I have used in Paris. The suite setup is ideal for a family of four. Having the kitchenette saved us lots of money on food with two teenagers and the extra room was so helpful with four of us in the room. Would definitely recommend this place and stay here again.
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Date of stay: March 2018Trip type: Traveled with family
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Serotel, Responsable relations clients at Serotel Suites Opéra
Responded Feb 19, 2019
Dear Laura, On behalf of our team, please receive our warmest regards. It is a pleasure to know that you appreciated our modern and cozy suite with its fully equipped kitchen. We hope to welcome you again very soon. Kind regards, Alberto
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We where a family of 4 staying for almost one week. The hotel where a pleasant surprise with nice rooms and pleasant staff. We got nice tips about local restaurants. We will definitely book this hotel on a future visit.
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Date of stay: July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I used to stay to the Serotel Suites which is my favourite place to feel like home in Paris. Apartments are clean and spacious and staff is always very kind and very helpful. Tha patio is my favourite place in the hotel to have a drink and relax after a long day. I recommend this hotel in the center of the city. Thank you!
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Date of stay: September 2017Trip type: Traveled on business
Value
Cleanliness
Service
Room Tip: I recommend privileges suites
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Four nights. 2 adults and 2 teenagers. Good amount of space for us - One bedroom and living room sofa coach becomes a bed. Plus small kitchenette. Nice location. Walked from the Eurostar station (about 1/2 mile) and short walk to the metro which we used every day! Very convenient to have a small grocery store right next door! Breakfast was modest but the staff did there best to accommodate us. Super friendly staff ensured they took care of us. We got the personal phone number in case we had any issues getting around, received great suggestions on what to see and do, and ensured we had our favorites at breakfast (even packing a few pastries for us for the day) and proactively arranged airport transportation for us so we had our needed timing. Not a contemporary hotel and the sofa bed could be a bit more comfortable, but the value for this clean, conveniently located and caring staff made it worth it!…
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Date of stay: July 2017Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Our stay didn't start out well. When we reached at midnight after a long journey, we were told that our reservation doesn't exist. We had to look for a different hotel for that night. Things changed from the next day, as they found out they made a mistake. The manager, Claire personally came & apologized and offered to do anything to make our stay better. Very nice hotel & with a great staff. For tips on food, things to do, reach out to Alberto, the front desk manager who is very helpful & knowledgable. Highly recommended.
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Date of stay: July 2017Trip type: Traveled with family
Value
Location
Service
Room Tip: Not much to suggest about the view as it is in the middle of the city. May be the front side a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
$184 - $351 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Serotel 77
LOCATION
FranceIle-de-FranceParisFaubourg-Montmartre / 9th Arr. - Opéra
NUMBER OF ROOMS
12
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Claim Your ListingSEROTEL SUITES OPERA - Prices & Hotel Reviews (Paris, France)
Frequently Asked Questions about Serotel Suites Opéra
Which popular attractions are close to Serotel Suites Opéra?
Nearby attractions include The Quest Factory (0.3 miles), TEAM-TIME : Live Escape Game (0.2 miles), and You Have Sixty Minutes (0.2 miles).
What are some of the property amenities at Serotel Suites Opéra?
Some of the more popular amenities offered include free wifi, airport transportation, and breakfast buffet.
Which room amenities are available at Serotel Suites Opéra?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What are some restaurants close to Serotel Suites Opéra?
Conveniently located restaurants include Da Giuseppe, Cavale, and Bao & ME.
Does Serotel Suites Opéra have an airport shuttle?
Yes, Serotel Suites Opéra offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Serotel Suites Opéra have airport transportation?
Yes, Serotel Suites Opéra offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Serotel Suites Opéra?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Serotel Suites Opéra?
The staff speaks multiple languages, including English, French, and Arabic.
Are there any historical sites close to Serotel Suites Opéra?
Many travelers enjoy visiting Sainte-Chapelle (1.4 miles), Cathédrale Notre-Dame de Paris (1.6 miles), and Arc de Triomphe (2.4 miles).
Is Serotel Suites Opéra accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.