Hotel Le Marcel Paris Gare de l'Est
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About
#626 of 1,899 hotels in Paris
Location
4.5
Cleanliness
4.7
Service
4.5
Value
4.3
Travelers' Choice
Affirm your "Avant-gardisme" by staying at the Marcel. A typical Parisian Bourgeois-bohemian Hotel, located in a young and dynamic district of the capital. A nod to Proust's Madeleine and a haven of peace, between the Gare du Nord and the Gare de l'Est.At a first glace, a modern façade, out of sync with the rest of the neighbourhood : One only sees the hotel. As the doors open, you step into a bubble, cut off from the exterior world. A well-known land-mark to Parisians, the Marcel hotel welcomes you upon your escapade to the capital and offers a perfect place to sleep for business travellers. The avant-garde décor was the work of the designer Claudia Del Bubba, who also worked on the Jules Verne (Gourmet restaurant on the Eiffel Tower).
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Property amenities
Free High Speed Internet (WiFi)
Breakfast buffet
Massage
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Laundry service
Wifi
Non-smoking hotel
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Safe
Minibar
Flatscreen TV
Bath / shower
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, French, Spanish
Location
100Great for walkers
Grade: 100 out of 100
293Restaurantswithin 0.3 miles
51Attractionswithin 0.3 miles
11 rue du 8 Mai 1945, 75010 Paris France
Name/address in local language
Getting there
l'Est Station1 min
Gare de l'EstParis Metro2 min
Rental CarsSee rental cars from $22/day
743Reviews28Q+A83Room tips
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The stay in Marcel was awfull! I felt like the hotel was a fraud. It havent seen 4stars and looks much better in the picture what it really is. The street is really noisy and sleeping was impossible even with ear blugs. The rooms are not sound proof at all and you can hear other people clearly trough walls. There is no real lobby there. Infront of the hotel door there is homeless people living and you have to use a doorbell everytime you want to get in, tells something about the area. The room or common areas were not clean. I was really dissapointment, hope we didint get any bugs from there!
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alexandra Bansard, Propriétaire at Hotel Le Marcel Paris Gare de l'Est
Responded Jun 7, 2023
Dear iidan2023, Thank you for taking the time to share your feedback. It is unfortunate to hear that you did not enjoy your stay in our hotel. Our hotel is located in a true Parisian style hotel and neighboring a vivid neighborhood. In the hope that you would give us a second chance during your next visit to Paris. Sincerely, The Hotel Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The main benefit for staying at this hotel is the location, as it is directly in front of the East Train Station in Paris, on the opposite side of the street. This was also the reason why I chose this. Check in is on the first floor, so you have to get in and up one level. Staff was nice, the rooms were ok.
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Date of stay: April 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alexandra Bansard, Propriétaire at Hotel Le Marcel Paris Gare de l'Est
Responded Jun 1, 2023
Dear Freemaki, Thank you for taking the time to share your feedback with us. We are delighted that you enjoyed your stay with us, especially the location of the hotel and the hospitality of our staff. We will let our team know of your compliments. We hope to have the pleasure of welcoming you again on your next visit to Paris. Sincerely, The Hotel Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our experience was very good, the staff went beyond their duties to make us more comfortables and to make our stay of 12 nights very enjoyable. The location is super and very centric since the public transportation is easy and effective to use. The rooms were clean the beds very comfortable. The size of the rooms are good.
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Date of stay: December 2022Trip type: Traveled with family
Room Tip: Enjoy your trip! Don’t believe everything you see in social media just be careful as you will be...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alexandra Bansard, Propriétaire at Hotel Le Marcel Paris Gare de l'Est
Responded Jan 10, 2023
Dear Pjlesmeralda, We would like to thank you for your trust and for taking the time to evaluate our services. We are honored to know that you greatly enjoyed your stay with us and that you appreciated the comfort of your room. As you mentioned, we are ideally located in a lively neighborhood. The entire team is already looking forward to welcoming you again. Warm regards, The Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would rate this between 3-4 (average to very good). The hotel is ideally located close to Gare Du Nord (a ten minute walk) and across from Gare d l’est. There is also a metro stop right outside. You have to buzz the door to get inside every time, having a key work on the door would be better. The staff are very friendly and helpful. We were able to leave our bags as we arrived before check in and the hotel helpfully had them placed in our room for when we checked in. There is no actual baggage room (that I was aware of) so I did not leave personal items. The rooms were nice and the bed was very comfy. They weren’t the biggest but I found it had enough room for us to walk around. The shampoo and shower gel were refilled on a daily basis. A kettle or coffee machine in the room would have been ideal. The walls were quite thin and we could hear banging in the room above us. The location itself didn’t have the best feel about it but we never felt unsafe. There was a supermarket just next to the hotel. Overall we had a nice stay here and the location was good for access to the metro to get us where we needed to go. …
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Date of stay: November 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alexandra Bansard, Propriétaire at Hotel Le Marcel Paris Gare de l'Est
Responded Dec 21, 2022
Dear RebeccaS4328, Thank you for your review! We are delighted to read that you lived a lovely stay at Le Marcel hotel and that our services gave you entire satisfaction. We hope that you will come back to Le Marcel for another memorable experience. Kind Regards, The Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If there is any possibility to give this hotel a minus rating I would have done that. It's a place which should never be your choice of stay even if all other places at Paris are full. We stayed here as part of our vacation and some one stole our bag right from hotel reception counter. This bag had my passport along with cash, cards etc. I immediately contacted the guy at reception to show me the camera which was placed right above the place where my bag was kept and he point blank refused to show me video recording and despite requesting multiple times these guys did not support us at all in difficult time. I am sure the hotel staff were hand in glove with one who stole our bag. Rooms, food, walkways are all absolutely horrible so please do not book this hotel even it's the last place left. Room given to us had absolutely no place to walk or even open our luggage. These guys are going to turn your holiday into a nightmare. Imagine you go on a holiday and end up loosing your valuables and hotel simply washing their hands off any kind of responsibility what's so ever. Horrible is the word.…
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Alexandra Bansard, Propriétaire at Hotel Le Marcel Paris Gare de l'Est
Responded Oct 31, 2022
Dear Guest, As we expressed in person, we are very sorry that your bag was stolen while your were getting all your luggage out of the hotel and into the taxi. For the privacy of our guests, we cannot show anyone security footage unless requested by the police, this is the reason why we could agree to your request. We proud ourselves to have integrity and never would work with any type of thieves. The reception and hotel manager worked with you all morning to lodge a complaint with the police, assist with embassy appointment... we did all in our power to help you our the best we could. Again we are very sorry if this happen to you and left a bittersweet memory of your stay. Warmest Regard, The Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I can’t understand how this can be rated as a 4-star hotel. I have stayed in hostels (Ibis and others) that have had much better quality standards. Here are some of the key points: 1) The room is extremely tiny. I can’t find a spot on the floor to fully open my luggage. 2) There’s no kettle, nor coffee machine. 3) There was just one soap in the bathroom, no normal toiletries. I found a dirty bottle of body lotion that must have been forgotten on the floor by its appearance. 4) The shower is tiny as well and the curtain disgustingly dirty. 5) Every 3 minutes there’s noise from subway (we are on the 3rd floor). 6) The man at the reception was not polite, not smiling, didn’t even have basic manners to say welcome or enjoy your stay. 7) There are no noise insulation, you can hear heavy walking upstairs, noises from bathrooms and doors closing and cleaning ladies chatting as there were no walls or doors at all. 8) I wouldn’t advise single women to go outside when it’s dark. It’s one of the least safest areas in Paris. The bed and towels are clean however, and there’s a small fridge. Gare de l’Est and a metro station, also Burger King to get coffee are just behind the corner. We won’t be returning for sure.…
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Alexandra Bansard, Propriétaire at Hotel Le Marcel Paris Gare de l'Est
Responded Oct 31, 2022
Dear katedQ1043MZ, We are very sorry that your stay with us did not meet you expectations. I am sorry that you found your room too small, please know that our rooms have different shapes and sizes and that we have several room categories with of large sizes that could fit your needs. As you mentioned, we do not have a kettle in room, however we are more than happy to provide one upon requests. Again I am sorry for not offering a perfect experience. Warmest Regards, The Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room is tiny and noisy. The little soap and bodylotion flacons are refilled (which would be per se a good idea) but they are obviously older ones and totally sticky. Not at all worth the price, nor the 4 star. suburb not a place where a single woman feels safe.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Alexandra Bansard, Propriétaire at Hotel Le Marcel Paris Gare de l'Est
Responded Sep 7, 2022
Dear piawertheimer, We assure you that your comment has been taken into account and that we consider it very seriously. It is with great disappointment that we learn of your experience with us and we are sorry to hear that you were not satisfied with your stay. As professionals in the hotel industry, we attach great importance to the satisfaction of our guests. We would like to assure you that we have taken note of all your comments which will help us to improve our services. We hope that you have enjoyed our beautiful city of Paris and hope to have the chance to welcome you again to show you what our hotel can really offer you. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were a family taking a travel day to head from a remote region to an early morning flight. Young kid, mountainous bags, early flight, linking up with people arriving by car (in downtown Paris)... all complicated. It started with Renan at the front desk being knowledgeable and efficient. (Hopefully I didn't mess up his name, apologies if I did.) How do we get to the airport by this ungodly hour? Oh you can just order a taxi? And hold our huge bags and have them ready? My spidy sense of things not going efficiently in France flared up and I had premonitions of the clock to our flight ticking by why we desperately tried to contact someone at an empty reception desk. He assured us they do it all the time. Then he told us about the parking garage across the street and gave us a ticket to validate it. Then shared his encyclopedic knowledge of local bistros. We set out to enjoy our final day in France. Next morning the taxi was there 5 minutes ahead of schedule and the morning front desk person had our bags ready. Room was fine, clean and small (hey, it's a major city in Europe).…
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Date of stay: July 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alexandra Bansard, Propriétaire at Hotel Le Marcel Paris Gare de l'Est
Responded Jul 20, 2022
Dear santrellos, Thank you for having trusted us during your stay in Paris and for giving us it's lovely review. It is a great pleasure for us to read that you lived a wonderful journey in our hotel and know that our dedicated staff as well as our services completely satisfied your expectations. Please note that we will forward your comment to our team who will be glad to know that its daily efforts are rewarding. We hope that you keep excellent memories of your Parisian stopover and we would be more than delighted to welcoming you again in a more spacious room. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife Sandra and I stayed here three nights. The staff were very pleasant and the room was nice. We were on the sixth floor but there was still a certain amount of "Saturday night" street noise that still managed to find it's way up. There was also a very annoying creaking sound coming from the floor boards overhead which at times also contributed to the noise level. Breakfast was nice and there was a good selection ranging from fresh fruit to scrambled eggs and sausages. The croissants and jams were particularly good. Overall, it is a very pleasant small hotel which is a three minute walk to the Gare de L'Est station. It is also located in an area close to some nice restaurants.
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Date of stay: May 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alexandra Bansard, Propriétaire at Hotel Le Marcel Paris Gare de l'Est
Responded Jun 8, 2022
Dear Gerry674, Thank you for having trusted us during your stay in Paris and for giving us your feedback. We are pleased to read that you were satisfied with your stay and learn that our services as well as our perfect location met your expectations. We hope that you keep excellent memories of your journey, and you will come back to the hotel Marcel during your next stay in the City of Lights. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A friendly hotel with efficient staff. A clean room, with all the amenities for a short stay. Close to public transport and a tasty breakfast.Taxi are around 10 Euro to the centre of Paris and the main attractions.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alexandra Bansard, Propriétaire at Hotel Le Marcel Paris Gare de l'Est
Responded Jun 3, 2022
Dear Francis M, Thank you so much for taking the time to assess our services and for giving us the best rating. We are proud to read that the hotel Le Marcel went beyond your expectations and that you felt as home away from home! The whole team of the hotel Le Marcel is already looking forward to welcoming you again during your next Parisian journey. Sincerely yours,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$168 - $293 (Based on Average Rates for a Standard Room)
LOCATION
FranceIle-de-FranceParisChâteau d'Eau / Gare du Nord / Saint-Vincent-de-Paul / 10th Arr. - Entrepôt
NUMBER OF ROOMS
30
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Claim Your ListingHOTEL LE MARCEL PARIS GARE DE L'EST $147 ($̶2̶1̶8̶) - Updated 2023 Prices & Reviews - France
Frequently Asked Questions about Hotel Le Marcel Paris Gare de l'Est
Which popular attractions are close to Hotel Le Marcel Paris Gare de l'Est?
Nearby attractions include The Quest Factory (0.2 miles), Le Manoir de Paris (0.2 miles), and 60 Minutes Escape (0.1 miles).
What are some of the property amenities at Hotel Le Marcel Paris Gare de l'Est?
Some of the more popular amenities offered include free wifi, breakfast buffet, and dry cleaning.
Which room amenities are available at Hotel Le Marcel Paris Gare de l'Est?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What are some restaurants close to Hotel Le Marcel Paris Gare de l'Est?
Conveniently located restaurants include Pardi, BMK Paris-Bamako, and Al Assil.
Are any cleaning services offered at Hotel Le Marcel Paris Gare de l'Est?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Le Marcel Paris Gare de l'Est?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Hotel Le Marcel Paris Gare de l'Est?
Many travelers enjoy visiting Cathédrale Notre-Dame de Paris (1.7 miles), Sainte-Chapelle (1.6 miles), and Arc de Triomphe (2.8 miles).
Is Hotel Le Marcel Paris Gare de l'Est accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.