Booked in to visit this hotel nearly 18 months ago. Mailed them on Friday to give arrival time only to be informed the hotel was closed until at least 25th October. They hadn't bothered to notify us. What fun it would have been arriving Monday evening after flying from UK via Amsterdam to find we had no bed. Haven't received as much as an apology!
While it rained every day we were in Paris, we could count on returning to relax at the Relais Saint Jacques. Great location a short walk from Jardin Luxembourg, a view of the Panthéon from our room, and on a quiet side street. Very comfortable bed and appreciated the strong hot shower. Most importantly, the hotel staff is excellent. The concierges helped us with dinner reservations and great recommendations on where to go and what to see. They were always smiling and ready to answer any question, and also willing to let me practice my French.
We had another very enjoyable stay. The metro & RER strikes made things a little complicated but that was, obvioiusly, no fault of the hotel. While we could not use the nearby metro & RER, the buses were running. As usual the standard in the hotel was very high. We had a very pleasant room and all the staff were very welcoming, hospitable and professional. No doubt we shall be back.
Lovely staff, very friendly and helpful. Smallish room but this is Paris. Not terribly convenient for the sights when the metro is not working. Good room service food and value, we didn’t have the buffet breakfast. A kettle with tea and coffee in the room, and a mini bar. Lots of cafes and restaurants in the area. Clean and comfortable although the bath surrounds need some attention.
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