Citadines Opera Paris
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About
#907 of 2,282 hotels in Paris
Location
4.7
Cleanliness
4.2
Service
4.2
Value
4.0
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Property amenities
Paid private parking on-site
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Baggage storage
Concierge
Dry cleaning
Laundry service
Wifi
Non-smoking hotel
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
English, French, Spanish
Location
18 rue Favart, 75002 Paris France
Name/address in local language
Citadines Opéra Paris
Getting there
Great for walkers
Grade: 100 out of 100
100
Orly Field
10 mi•
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Charles De Gaulle Airport
13.6 mi•
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Richelieu – Drouot
2 min•Paris Metro
Rental Cars
559 Restaurants
within 0.3 miles
332Reviews31Q+A33Room tips
Reviews
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I have been staying at this hotel for years and this year was a disappointment. Prices have doubled. Rooms are aging and no maintenance has been done in years. Cleaning is only done for extra payment so the rooms/apts are aging badly. The hotel is meant to be full and they decided to have the windows cleaned inside and outside, contractors enter your room without notice nor cleaning after themselves (shoes marks in the bath tub, moved bags around and didn’t placed them back) 1 months with only 1 lift working and now it’s been 2 days 2 lifts broken, the only 1 dryer machine has been broken for over a month, they provide a nespresso machine but don’t give pods. They don’t help with bags, they don’t even open the sofa bed for you, everything you ask, the answer is NO. Direction is terrible and experience is terrible. The positive thing is the location. …
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: They have doubled the price and experience is getting worse with the years
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hélène U, Directeur général at Citadines Opéra Paris
Responded 5 weeks ago
Dear Customer, Your comment is extremely constructive!! Your review doesn't reflect what our customers think. Has the management broken the elevator? Has the management broken the dryer? For the repair of the elevator we expect parts from our contractor. As for the dryer, a new one will be delivered at the end of the week. Regarding window cleaning, you have already given your opinion to the management, who apologized about it and of course agreed with you. Despite the fact that the company has been working with us for 20 years and we know all the employees, they should not have left the room disturbed. We only refused to keep your suitcases between the two stays as we don't have a place to store luggage. However, the management has offered you an alternative solution. And finally, our accommodations are equipped with coffee machines and we offer a welcome tray with capsules and tea and coffee bags. This is a welcome tray, the customer buys his drink during the stay. We are sorry that we were not able to respond to your requests during your stay and hope that you will find a place that lives up to your expectations for your next stay in Paris. Kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cons - Stayed for one night only. Got the "Dior" suite. Rubbish!!! It's just a few empty boxes of Dior scattered around the room shelves. Nothing Dior about it. Style but no substance! Dated old furniture and interiors. The bathroom and toilets are separate, which is very very inconvenient. Cleaning was crap! There was poop leftover in the toilet when we checked in. Instantly makes you question the quality of cleaning, if any done at all! No concierge service to help with luggage. The walkway from the entrance of the hotel to the lobby is open air, which was terrible since it was pouring. Got soaked just entering :( Pros - Room is spacious. Kitchenette is very well appointed. Has everything you need to cook a meal, dishwasher, microwave, toaster and fridge included too. Location is pretty decent. Has many restaurants and shops close by.…
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hélène U, Directeur général at Citadines Opéra Paris
Responded Sep 27, 2023
Dear Guest, Thank you for taking the time to share your experience on the night spent at Citadines Opera. In order to avoid any misunderstanding, we do not have a Dior suite in the establishment. We have two "couture suites" inspired by great French couturiers. The one in which you stayed, indeed there are empty boxes of fashion houses that are boxes left by our regular customers inspired by the "fashion week". Of course, these boxes are empty, I do not see that we could have hoped to find inside. Our “couture suites” are very much in demand by our regular customers and sincerely this is the first time that we have such negative feedback on the decoration of the accommodation. Of course, it is a matter of opinion that belongs to everyone. You have chosen to stay in an aparthotel, and the services are different from the hotel. We do not have a concierge service for luggage unfortunately. On the other hand, what is unacceptable is the state in which you found the toilet and a point will be made with the Housekeeping service. I would like to apologize for the disappointing stay you had with us. Please be assured that we are always seeking to satisfy the expectations of our residents. For this reason, I hope that we will have another opportunity to improve your stay experience in the near future. I will be very glad to welcome you for your next trip to Citadines Opéra Paris.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Great location with metro, bus nearby. Within walking distance of Paris sights and restaurants. Hop on hop off buses are good value. It was raining so we used the bus. Hotel is modern, clean and self contained. We ate breakfast at bakery next door and at Apartment.
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Breakfast is a bit pricey at hotel. It is continental and we are not big eaters so it was cheaper...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hélène U, Directeur général at Citadines Opéra Paris
Responded Sep 7, 2023
We are really happy to read to comment!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location is excellent and the rooms are well equipped but there is a bar in the same building that uses the courtyard that a lot of the rooms overlook. The bar makes everyone go inside at about 10:30 but until then it can be very noisy with the drinkers talking and shouting and music being played. Therefore this isn't really suitable for children who need to sleep earlier than 10:30 or so. The floors were quite dirty and the dishwasher wasn't working (we only found out the day before we checked out) and the fridge didn't work all the time but otherwise everything in the room was good and it had air conditioning which makes a big difference after a hot day in Paris! For adults who want a gym and a good location this is very suitable, for families with young children its less suitable because of the noise.…
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Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hélène U, General Manager at Citadines Opéra Paris
Responded Jul 24, 2023
Thank you for taking the time to give us your feedback, our reception is open 24/24 for any demands or complaints, we would have loved to hear from you at that moment so we can do our best so you can be satisfied with your stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff are very nice and helpful. (They spoke great English). Room was very clean, no daily house keeping but clean towels and toilet paper was made readily available in a storeroom near the lobby. Water fountain to refill your water bottle and a coffee machine. I liked the hot chocolate. The bed was comfortable. Our room had a stovetop with utensils supplied. Bring your own butter or oil (not supplied). The hotel is located right next to a train station (Riceu line 8). Small gym in the basement.
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Bring your own butter or oil if you have a suite with a stovetop.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hélène U, Directeur général at Citadines Opéra Paris
Responded May 20, 2023
Dear Guest, thank you so much for taking the time to give us your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of Citadines opera is fabulous. It is so central and enabled us to walk to almost every location we wanted to visit. The staff were superb. There is nothing that is too much to ask of them. They have a service mentality, par excellence. They are kind, friendly, professional, and are a credit to the citadines operation. We thoroughly enjoyed our stay. Christina and Suni
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hélène U, Directeur général at Citadines Opéra Paris
Responded May 20, 2023
We are really happy to read to comment, this motivates the team!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff promptly emailed me back answers to questions I had prior to booking which I’d greatly appreciated. On the day we arrived, I’d anticipated to store our luggage seeing that it would be another 3 hours prior to check in time, but they’d allowed early check in as well as upgraded my family’s accommodations to an executive apartment on the top floor, which was a nice surprise. The staff were very friendly and the hotel well maintained. I’m especially thankful to Sharinez who made herself available to answer any and all questions, always with a smile, that I had throughout our 11 day stay. Thank you Citadines Opera Paris for a memorable family vacation!
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Date of stay: March 2023
Value
Location
Service
Room Tip: Located on a quiet street and close to a lot of restaurants and grocery stores.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hélène U, Directeur général at Citadines Opéra Paris
Responded May 20, 2023
Thank you so much for your comment!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent location. Polite friendly check in. Even allowed early check in to our apartment. We selected the 1 bedroom with a twin bed sofa in lounge. Very clean throughout. Good separate toilet from bath/ shower area. Good small kitchen … ample fridge, toaster, kettle facilities. The one small problem of too hot an apartment was soon solved by staff who told us just to turn it off. Stored luggage for us on last day. Staff were so friendly and relaxed, great atmosphere. Lovely courtyard entrance. Quiet. Able to have window open at night. Thank you
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hélène U, Directeur général at Citadines Opéra Paris
Responded May 20, 2023
Dear guest we are extremely happy for your feedback
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The frontdesk personnel are courtesious and warm. Room spacious with excellent facilities. The floor of bathroom and kitchen non slippery. Fast lifts, 24hour coffee/tea machine at the reception, laundry room and cosy waiting area.
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hélène U, Directeur général at Citadines Opéra Paris
Responded Nov 7, 2022
Thank you for choosing Citadines Opera as your accommodation. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good checking. The place is kept clean and fresh . Corridor maybe need a bit a colors ,I found them very sad. We book a suite"couture" appartement,absolutely beautiful and clean ,nothing to say .it is a small reproduction of Dior Avenue montaigne flagship store. I have noted 4 as the next time I will make sure we are not in the courtyard by the entrance as you can heard all the late customers coming back at night very late and it is very annoying as they used their mobile phone. The hotel direction should ban peoples talking or smoke outside in the courtyard after midnight. The hotel appt is very easy to access in a quiet street. Breakfast too expensive,head outside to that lovely bakery on the corner.
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hélène U, Directeur général at Citadines Opéra Paris
Responded Apr 24, 2022
Thank you very much for taking the time to tell us about your recent stay. Your comments will be shared with the entire team at Citadines Opéra Paris. Feedback such as yours inspire us to continually provide and improve the level of service that residents have come to expect. To welcome families and for them to feel at home is one of our top priorities. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again into our residence for your next journey in Paris.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$216 - $314 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
citadines paris opera-grands boulevards hotel paris, citadines opera grand boulevards paris
LOCATION
FranceIle-de-FranceParis2nd Arr. - Bourse / Opéra / Bourse / Vivienne
NUMBER OF ROOMS
72
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Claim Your ListingCITADINES OPERA PARIS - Updated 2023 Prices & Hotel Reviews (France)
Frequently Asked Questions about Citadines Opéra Paris
Which popular attractions are close to Citadines Opéra Paris?
Nearby attractions include Apaches De Paris (0.2 miles), Escape Hunt - Escape Game Paris (0.2 miles), and How to become Parisian in one hour? (0.3 miles).
What are some of the property amenities at Citadines Opéra Paris?
Some of the more popular amenities offered include free wifi, a fitness center, and dry cleaning.
Which room amenities are available at Citadines Opéra Paris?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at Citadines Opéra Paris?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Citadines Opéra Paris?
Conveniently located restaurants include Frog & Underground, Midi 12, and GRUPPOMIMO - Paris 2.
Are there opportunities to exercise at Citadines Opéra Paris?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Citadines Opéra Paris?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Citadines Opéra Paris?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Citadines Opéra Paris?
Many travelers enjoy visiting Cathédrale Notre-Dame de Paris (1.4 miles), Arc de Triomphe (2.0 miles), and Sainte-Chapelle (1.1 miles).
Is Citadines Opéra Paris accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.