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Hotel Soft

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52 bis rue des Vinaigriers, 75010 Paris, France
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Hotel Soft
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944 Reviews from our TripAdvisor Community

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Showing 553: English reviews
Bolton, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

Went here for a 4 day break The hotel was nice with really pleasAnt and helpful friendly staff The only down side is the area which is very rough Really good local tapas Be aware that this is an area that you would not visit at home The breakfast is good and the hotel is clean

Helpful?
Thank wiggy22
Herne, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We spent two comfortable nights in this clean modern hotel, customer service was warm and friendly, particularly from Fabio who advised us about local busses and The Metro. Not in the centre of Paris but only a few minutes walk from Gare-du-Nord, situated in a quite side street so no noise at night.

Helpful?
Thank AndyDiam0nd
hotelsoft, Gérant at Hotel Soft, responded to this review

Dear Andy, Thanks for sharing the impressions of your enjoyable two night stay among us. First of all, allow me to thank you on behalf on the whole staff, Fabio in particular. It is always a pleasure and honor to assist our customers during their sojourn. Your satisfaction is our reward. As you pointed out, Hotel Soft is located in... More 

Cardiff, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Only stayed at this lovely hotel for one night but what a really warm welcome we received especially from Fabio on reception he went out of his way to give us all the information we needed on the best way to get around Paris he even took us to the bus station and pointed out the bus we needed to... More 

Helpful?
Thank julieg1836
hotelsoft, Gérant at Hotel Soft, responded to this review

Dear Guest, Thanks for sharing the experience of your stay at Hotel Soft, on the occasion of Euro 2016. Our hotel waits its clients in a quiet and relaxing atmosphere offering them the necessary assistance and comfort for an unforgettable time spent in Paris. Your nice comment in respect of Fabio has been transmitted. The whole team spares no effort... More 

Glasgow, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean and friendly accomodation with great customer service. Wasnt right in the centre of Paris but wasnt a problem for us as we didnt mind the walk. Wasnt far from train stations. Comfortable bed with nice european style breakfast available. Great value for money. Was exactly what we were looking for and a great base for our trip to Paris.... More 

Helpful?
Thank 551michelle
hotelsoft, Directeur général at Hotel Soft, responded to this review

Dear Guest, It is very rewarding for our team to receive this kind of positive review. Thanks for that. We are glad to have filled your expectations. Hotel Soft stands in close proximity to Gare de l'Est and Gare du Nord railway stations, where eurostar and thalys train arrive, plus 3 metro lines allowing tourists to reach the main Parisian... More 

Las Vegas, Nevada
2 reviews
4 of 5 stars Reviewed 3 weeks ago

In an unfamiliar place and a foreign language, customer service is essential - Front desk agents, Ahmed, Dahman and Kamel (different shifts) were excellent! They were patient, friendly, helpful and always with a smile! I needed help with billing, rate exchange, transportation, directions, and even technology information - cell phone, sim cards, voltage/charging my devices - and all my questions... More 

Helpful?
Thank 702MarieF50
hotelsoft, Gérant at Hotel Soft, responded to this review

Dear Guest, Thanks for the time taken to share your laudatory comment about Hotel Soft, Paris. Allow me first and foremost to send you the thanks of the whole team, Ahmed, Dahman and Kamel in particular. The feeling of a fulfilled duty arouses pride and incentive to do even better. We are delighted to have filled your expectations. Set near... More 

Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

A little hotel close to the Gare de l'est. Charming, clean and totally friendly and very polite staff, which catered extremely well to our special needs. Open 24 hours, with a small elevator and a really decent breakfast. The rooms aren't huge, but we slept well an will definitely come here again on our next visit. Awesome price-service-relationship.

Helpful?
Thank Nadia R
hotelsoft, Directeur général at Hotel Soft, responded to this review

Dear Nadia, Thanks for sharing your point of view with us. Our good location enables travellers to explore easily Paris' tourist attractions with use of transportation links. As you noticed, we are served by transportation with railway station Gare du Nord nearby plus three metro stations: Jacques Bonsergent, Château d'eau and Gare de l'Est. With a 24-hour front desk, our... More 

Ely England
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 18, 2016

Very good value hotel, rooms very clean & comfortable with all mod cons, although no hot drink making facilities. Staff very friendly & helpful especially with taxis & advice on things to do. We had a problem with a taxi driver & they negotiated with him & sorted it out.

Helpful?
Thank Karen H
hotelsoft, Directeur général at Hotel Soft, responded to this review

Dear Karen, Thanks for sharing your impressions with us. Hotel Soft welcomes it guests in a soft and relaxing atmosphere for a quality stay in the French capital. Our team is concerned with the customers' comfort. This is why all our rooms are equipped with modern facilities for the welfare of our hosts. We are happy you enjoyed yours in... More 

Leicester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 31, 2016

We deliberately chose a small hotel near Gare du Nord and Hotel Soft was a good choice. It was clean and comfortable and the staff were really helpful . We discovered the North East corner of Paris for the first time- diverse and interesting- but still within walking distance of central Paris. It was just what we wanted and we... More 

Helpful?
2 Thank Chris234552
hotelsoft, Gérant at Hotel Soft, responded to this review

Dear Chris, Thanks for sharing your opinion with us. We are glad that Hotel Soft filled your expectations. You made a wise choice by choosing to stay in our hotel. Our good location in Paris, not far from transport links like Gare de l'Est and Gare du Nord railway stations is a big asset. Worthy sites to visit are also... More 

Grass Valley, California
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed May 30, 2016

I needed a hotel for 1 night prior to catching the Eurostar from Gare du Nord. Hotel Soft was a perfect choice. A moderate walk or short taxi ride away, it's on a quiet street near Canal St. Martin, the staff is friendly & helpful, and they have a reasonably priced and quite good breakfast. And they gladly kept my... More 

Helpful?
Thank jyphoto
hotelsoft, Gérant at Hotel Soft, responded to this review

Dear Guest, Thanks for taking the time to share the impressions of your stay at Hotel Soft. Our hotel is the ideal destination for a dream trip in Paris. In fact, we are well served by public transportation enabling travellers to rally the main points of the city. Nothing is more pleasant than a ride on Canal Saint Martin, a... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed May 23, 2016

Me and my wife stayed at this hotel, the staff were extremely helpful, polite and a special mention for Ahmed for providing us with a few good laughs, the room was perfect and the metro is less than 5 mins walk from the hotel and 10 mins from the Gard du Nord rail Station. I would highly recommend a visit... More 

Helpful?
Thank Colin V
hotelsoft, Gérant at Hotel Soft, responded to this review

Dear Colin, Thanks for your kind review about your stay at Hotel Soft, Paris. Allow me first and foremost to thank you on behalf of the whole staff, especially Ahmed for your sympathetic words about the service. Our main purpose is to respond to customer's need. Your satisfaction arouses the feeling of a fulfilled duty for the team. As you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Canal Saint-Martin

Neighborhood Profile
Canal Saint-Martin
The tree-lined Canal Saint-Martin is the focal point of one of the most romantic and hip areas of Paris. Watch boats travel along the canal while lovers and friends take in the atmosphere from the banks or the bridges. Evenings see hoards fill the embankments to drink wine and enjoy good company. The colder days lead people to hipster bars, cozy restaurants, and concert spaces. Those who are more adventurous may explore hidden gems down nearby streets, from local bars to futuristic architecture. With its enriching mix of people of all ages and backgrounds, this neighborhood has a dynamic, inspiring vibe.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Contemporary and inviting all at once, the new Hotel SOFT welcomes you just a few steps from Gare de l’Est, between Place de la Republique and Saint Martin Canal. We provide a centrally-located haven, in a quiet street.Our three promises: a “soft” atmosphere to welcome you warmly into our contemporary designed hotel, - a “soft” night : everything you need for a good night’s sleep (large bed, cleanliness, free Wi-Fi etc.) and a “soft” price (good value for money in Paris). ... more   less 

Additional Information about Hotel Soft

Address: 52 bis rue des Vinaigriers, 75010 Paris, France
Location: France > Ile-de-France > Paris > Canal Saint-Martin
Price Range: $72 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Soft 3*
Number of rooms: 31
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, World Independent Hotel Promotion, Expedia, TripOnline SA, Hotwire, Agoda, Priceline, Booking.com and Travelocity so you can book your Hotel Soft reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Soft Hotel Paris
Hotel Style:
#399 Romantic Hotel in Paris
#402 Family Hotel in Paris
#427 Business Hotel in Paris
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