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I arrived late to the hotel having travelled from London to Paris. Purely from a business and professional point of view, this hasn't provided an experience that I would compare to other hotels I have stayed in Paris. For example, le Grey hotel I gave...More
We stayed here at the start of August for my birthday. The hotel is in such a fantastic location that we ended up walking everywhere! Staff were so lovely and helpful, a real credit to the hotel. Rooms were bright and neat and the air-con...More
It was a very nice hotel with a gorgeous location; we had everything nearby. Our room was nice, even though there wasn’t much space for our luggage. The only recommendation is to update the lobby, because, for the rest, the hotel was very good for...More
The staff at the hotel is so friendly and helpful. We had to cancel our trip last minute because of an emergency and they were extremely fair and let us cancel our reservation without any fees. I can’t wait for our next trip to Paris...More
Huge disappointment. My boyfriend sent me a bouquet of roses for my room. The morning staff received it and did not put them in my future room, but they lost it. The night staff rudely told me there’s nothing and that they don’t know if...More
1 Thank Gabriela R
Response from annvictoirepochon, Directeur général at Alexandrine OperaResponded June 15, 2018
We are sorry to read your review.
I see you this morning, we give you back your flower just few hours after that you told us the problem.
We explain you that we had a misunderstood with our team and you are sorry...More