Myself and my friend got a great deal for 4 day's in Paris. This hotel was great.. extremely clean. Very modern.. approximately 15 minutes walk to the metro.. staff extremely polite and helpful.. breakfast was delicious, a great choice. I will definitely be coming back.
Booked to stay for 3 nights, only on night one and went to get into bed and there were poo marks on the bed and then on the wall, took the duvet down and showed them pics of the wall and they changed the duvet straight away (they gave us spair and we swapped it) but we showed them the poo marks on the wall and they did nothing…. had to clean it ourselves…. Although they swapped the duvet which had poo on we were offered nothing else and made us feel a bit sick we had to sleep in the room plus we had to change the duvet ourselves
I stayed in this hotel with my nanny who is a white lady. I’m black. All through my stay each time I ordered room they insisted I pay before consumption even for breakfast downstairs I paid before seating and I had no issues because o thought it was hotel policy. This was an all expense paid trip for my nanny whose room I booked together with mine under the same name. When I wanted to check out my room had zero balance but my nanny had a debt of 300 euros and I asked how possible could that be as they told me we could not sign. Apparently I could not sign because I’m black and can’t be trusted but my white nanny was allowed to eat and drink and sign, she even ordered bottles of champagne when she was alone at night and allowed to sign. I asked the hotel manager to explain and he could not. Even the night I was rushing my son to the ER I had ordered water and some fruit 9 euros, the waiter who could see I held my son in my arms frantic but he insisted I must follow him down to pay the 9 euros as his pos machine was not working. Not until my white nanny came to the door and told him it’s ok did he agree to let me go. I was so angry. So because she is white she tells you it’s ok amd it’s ok yet the person who was footing the bill of the journey was not allowed the liberties her nanny was given. Till today there is no explanation as to why a hotel is practicing racism and segregation in 2021. Avoid this hotel especially if you are black! They have no regard for you and even the way they speak to you so disrespectfully you will regret.…
We loved the friendly service and clean rooms. Staff were super helpful checking in and during our stay could not do enough. Room was super clean and spacious great location and value for money too. We found the facilities very aplenty and we could not have asked for more.
This hotel is a total joke! Windows can not open and aircos in both rooms are broken. Too hot. Hallways are horrible feels like total discount place. Smelly upon arrival. Metro is too far away. I would stay away from this place. Designs of rooms is ok
We stayed at this hotel for 3 nights in May 2017. A modern hotel with clean and spacious rooms, situated about 20 minutes away from Charles de Gaulle airport. The hotel is on a busy main road but there was no noise heard whilst in the rooms. The staff are friendly and willing to help with any queries. We requested 2 extra pillows which arrived very quickly. Breakfast was nice - very tasty. A little on the expensive side but that's what you would expect for a hotel in Paris. If you have time, I would suggest venturing into the city to find a restaurant to enjoy your breakfast. Overall, we enjoyed our stay!
It's what you come to expect of a 3/4 star hotel in France - lots of wood chip wallpaper, but the hotel is in good condition, staff are friendly and it's fine for a few nights. The restaurant was quite nice, with good food. Location is not great - next to a busy road.
The hotel was near the ring road. It has a bus stop right outside with a great service. We dined in the restaurant on the first night the food was a good quality service was friendly and fast and the wine was a good standard. Rooms were spacious and clean. The team kindly upgraded since of our party to keep us on the same floor. Gym was well equipped. Thanks for a great stay.
Would like to give a big compliment to a front desk staff who we regrettably forgot to ask his name, we only know he is of Filipino heritage. We were trying to get a taxi to the airport and since it was during the strike and its difficult to get one. He was very helpful and we would like to give a big thank you to him.
I stay here regularly for business. The reception staff are nice and welcoming. The rooms are decent. But the hotel is next to a highway/motorway so you do get noise from the road. The room toilets get blocked easily and staff know about this. I don't know why they don't change the toilets? In the UK a brand new modern toilet is about £50. For a professional plumber it will take around 1 hour to install... Sometimes the air con doesn't work in various rooms - just blows the ambient temperature air. The restaurant has poor quality food in general.
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