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Mercure Paris Opera Garnier

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#536 of 1,812 Hotels in Paris
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935 Reviews from our TripAdvisor Community

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Showing 339: English reviews
1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

Don't come if you are on the important business trip. You cannot sleep at all. Noise like a central railway station. I will never ever come back this lousy hotel. I won't never come back. If you don't have to sleep then it is good hotel for you.

Helpful?
Thank 206samiv
Province of Malaga, Spain
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Just back from the Mercure. The staff get a ten plus. The room was ok, probably normal for Paris standards. Room was spotless and bed comfy. Tea bags were so yummy, asked reception, so ended up finding the shop and buying loads to take home. It's about a hundred meter from the Folie Bergere, but not on a route ,... More 

Helpful?
Thank Babs1492
Salvador, Brazil
Level Contributor
553 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 379 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Such a disastrous stay from the beginning till the end, and that bearing in mind I'm a Le Club Platinum member, who should be offered the top treatment possible! In the surroundings of the hotel one finds everything: restaurants/bistrôs, shops of all kinds, bus/tube/train station, nightlife! From CDG, one takes the bus to the Opera House (11.50 euros, each way)... More 

Helpful?
2 Thank vitorbabrazil
deMirandaDinis, Directeur Hébergement at Mercure Paris Opera Garnier, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opera Garnier. I am sorry that it did not meet your expectations and allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us.... More 

Jersey City, New Jersey
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had a 10 day stay at this lovely hotel. Very kind staff who gave us complimentary champagnes and helped me surprise my husband on his birthday. The hotel is well located near Galeries Lafayette and other hotspots of Paris. Definitely recommend!

Helpful?
Thank Madhuri K
Sliema, Malta
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 12, 2016

The Mercure always provides very good standards. Very good location just metres away from the two major department stores in Boulevard Haussman, and a short 10mins walk to the Opera. Best to take a higher priced room if you stay many days and need a little more space than usual. Very welcoming staff. Good breakfast choice. NO restaurant facility -... More 

Helpful?
1 Thank mitktc
Melbourne
Level Contributor
160 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 stars Reviewed July 1, 2016 via mobile

I have stayed at many 3.5/4 star hotels in Paris over the years for work. This hotel is the best of its kind I have experienced in a long time. Why? The answer is easy - helpful, efficient and friendly staff all of whom speak good English. I cannot remember the last time someone in Paris helped with my bags... More 

Helpful?
1 Thank Sue M
Amsterdam, the Netherlands
Level Contributor
118 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed June 29, 2016

Because of Euro2016 all hotels in Paris are more expensive then normal but to ask EUR 240 for standard double at a Mercure that is actually the size of a cupboard is asking for a negative review. The room was so small that to open the closet (tiny) to hang my suit, the doors would hit the bed. No space... More 

Helpful?
Thank mddrijver
Belfast, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 13, 2016

The minute I stepped into the Hotel I knew we were going to enjoy our stay. The staff were so friendly, polite and hospitable. We needed to change one of our rooms from a double to a twin room but still be close together and the staff were so accommodating. Breakfast is served from 6.30-11am and there is plenty of... More 

Helpful?
Thank konni1
Management response:

Dear Kooni1, Bonjour! I very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opera Garnier. I am delighted to read that you had an excellent stay and enjoyed your visit at our hotel in Paris. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every... More 

Adelaide, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 1, 2016

Hotel is in a good location very near to Opera Garnier & within walking distance to many attractions namely the Louvre, Musee D'Orsay. The hotel room is clean but very small; was hard for two people and suitcases to manoeuvre.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Dennis R
Brazil
1 review
2 of 5 stars Reviewed April 29, 2016

Positive points: breakfast and Localization. Negative points. 1) Bathroom is very small, the body gel and shampoo came together like an Ibis budget Hotel. To wash yoour hands you have a small soap. 2) Room also is too small - it has only one small chair.. In a 4 stars hotels I espected a room like a Mercure or Novotel.... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank ErnieBrazil
Management response:

Dear EmieBrazil, Thank you for taking the time to share your impressions during your stay at the Mercure Paris Opera Garnier. We are delighted to read that you enjoyed the location and the breakfast of the hotel. The satisfaction of our customers is our priority and we are sorry to observe that the bathroom and the room did not meet... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the very heart of Paris, near the Opera and the Deparment Stores "Printemps" and "Galeries Lafayette". Soundproofed & air-conditioned rooms. Direct dial-telephone, internet connection.TV, safe. Bar. Flowered courtyard. ... more   less 

Additional Information about Mercure Paris Opera Garnier

Address: 4 rue de l Isly, 75008 Paris, France
Location: France > Ile-de-France > Paris
Price Range: $133 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Opera Garnier 4*
Number of rooms: 140
Reservation Options:
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Also Known As:
Mercure Paris Opera Garnier Hotel Paris
Accor Paris Opera Garnier
Hotel Style:
#28 Green Hotel in Paris
#290 Luxury Hotel in Paris
#392 Family Hotel in Paris
#593 Romantic Hotel in Paris
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