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MERCURE PARIS OPERA GARNIER HOTEL & SPA

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4 rue de l Isly, 75008 Paris France
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (344)
Dining (34)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from MERCURE PARIS OPERA GARNIER HÔTEL & SPA
Updated 07/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#593 of 1,849 hotels in Paris
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
In the very heart of Paris, near the Opera and the Deparment Stores "Printemps" and "Galeries Lafayette". Soundproofed & air-conditioned rooms. Direct dial-telephone, internet connection.TV, safe. Bar. Flowered courtyard.
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Room & Suite (26)26
Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Meeting rooms
Baggage storage
Wifi
Coffee shop
Breakfast buffet
Breakfast in the room
Taxi service
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Room service
Safe
Telephone
Laptop safe
Wake-up service / alarm clock
Minibar
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Languages Spoken
English, French, Russian, Spanish and 4 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
441Restaurantswithin 0.3 miles
78Attractionswithin 0.3 miles
1,470Reviews14Q+A87Room tips
Traveler rating
  • 402
  • 709
  • 253
  • 73
  • 33
Time of year
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Popular mentions
Jun Lee Kim R wrote a review Mar 2020
Seoul, South Korea28 contributions22 helpful votes
Convenient hotel near the train station and mall Gallery Lafayette. Hotel near Opera Garniye. Staff friendly and helpfu. Feeling a bit disappointed after get the room. The rooms do not match the pictures of the advertised on the website. They tried to explain to me. Which they know inside that they have a room But I was a guest who had never known And I have never experienced an event like this before comparing to other hotels It is similar to indirect guest fraud. Which other rooms are open for sale on the website. They understand that I don't like that room that they give me. Which he and her claims is the same The difference is that the windows are not the same. They would think that I am very much They will find a change room for me according to the pictures I have booked. But it's not what I'm complaining about For me, if they think like that It's wrong that the hotel sells the room, not the advertised image. I am therefore worried and finding the truth that my room matches the price that I paid or not, and they and their managers are trying to explain that the room is very large, cannot be posted on the website at all. Which is their excuse If he can change the room for me. Actually why have to wait for me to complain? They should give me the room that same picture I have booked since check in. My opinion, the hotel sells the room, should post pictures to match the type of the room. That has already been posted, the guest does not complain like my case. That doesn't mean having to advertise all the rooms in the hotel. If not able to do it like other hotels The guests see on the website must think like me, when choosing which room style they should get what they choose. After they explained I didn't want to move the room when he said it was the same type of room of privilege. And I didn't ask for anything because there was a slight communication problem so it wasn't as smooth as it should be. Good and clean rooms in face There is a free mini bar for my room privilege. But the first day the staff lady came to make my room very late. I came back almost in the afternoon. My room wasn't cleaned. While i was in the room The staff came in to clean my room. I saw her take out the pillowcase to change it. Which is very dirty, has hair and small dust in the pillow I try to do it and sleep. Because I'm the only one person in Europe I don't want to have many problems Even if I have the right to make a claim I woke up in the morning, my face had a red rash and peeled. I then put a towel on the pillow to prevent dirt. Usually I am not someone who likes to complain for no reason. But i complain because it is my right I didn't go to ask for a free stay. I saw what I said as I saw. This is the first hotel I complained about on social media.
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Date of stay: March 2020Trip type: Traveled solo
1 Helpful vote
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Carlos L wrote a review Jan 2020
New York City, New York33 contributions14 helpful votes
This Hotel with the years has evolved to be better and better. The service, cleanness, comfort as well as the location is excellent. this together with the kindness treatment received from all the staff helps to make your stay really wonderful. We plan to come back to this Hotel in our next planned trip to beautiful Paris.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from MOG75008, Public Relations Manager at MERCURE PARIS OPERA GARNIER HÔTEL & SPA
Responded Jan 28, 2020
Dear Carlos L, First of all, we would like to thank you for sharing your positive and kind message with us. We were delighted to see that you enjoyed your stay with us, from beginning to end. And we were very happy to read that your stay was enhanced by our location, facilities and warm staff. This is a great encouragement for all of us and we would like to thank you for your kind support. Thank you again for choosing our hotel and we look forward to welcome you back soon. Regards, Mercure Paris Opera Garnier hotel & Spa team
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Anne689 wrote a review Jan 2020
Livermore, California269 contributions114 helpful votes
Can’t say enough how helpful and kind all the hotel staff was! Located near shopping areas, restaurants, metro and train station and 1.5 miles or less from most attractions. Breakfast was excellent. Only downside was not being able to adjust the room temperature and staff was unable to do anything about it. Very hot in the room. Still would stay here again
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Date of stay: January 2020Trip type: Traveled as a couple
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Response from MOG75008, Public Relations Manager at MERCURE PARIS OPERA GARNIER HÔTEL & SPA
Responded Jan 28, 2020
Dear Anne689, We appreciate you taking the time to share your feedback of your recent experience with us. We were very happy to read that our location, breakfast, and most of all our friendly and helpful staff made your trip enjoyable. We took note of your remark regarding the air conditioning in your room. Indeed, we are deeply sorry, we are currently encountering a problem with this technical system. Please be assured that we are doing our best to resolve the issue as quickly as possible. We would like to thank you and hope to have the pleasure of welcoming you back soon. Regards, Mercure Paris Opera Garnier hotel & Spa team
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gilpnt wrote a review Jan 2020
Rio De Janeiro, Brazil3 contributions
Despite having gone through some terrible personal problems, such as the loss of documents, I spent a wonderful time at Mercure Paris Opéra Garnier Hôtel & Spa. The staff was so attentive, and helped me in every way they deemed possible.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Helpful
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Response from MOG75008, Public Relations Manager at MERCURE PARIS OPERA GARNIER HÔTEL & SPA
Responded Jan 15, 2020
Hello, First of all, we would like to thank you for sharing your positive and kind message with us. We are glad to learn that you enjoyed your stay. We would like to thank you for your kind words regarding our staff. It was a pleasure for them to learn they were able to brighten your stay. Thank you again for choosing our hotel and we look forward to welcome you back soon. Sincerely, Julien GIROST Assistant Front Office Manager
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Azurah Y wrote a review Dec 2019
4 contributions
The hotel is very conveniently located. It is within walking distance to all the big malls and also the train stations. We even walked to Champ Elysee and Sacre-Cour from the hotel! The room is decent...it is of an average size of a hotel in Europe. Just big enough for 2 people with 2 big luggages.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Helpful
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Response from MOG75008, Public Relations Manager at MERCURE PARIS OPERA GARNIER HÔTEL & SPA
Responded Dec 30, 2019
Hello, We appreciate you taking the time to share your feedback of your recent experience with us. We were very happy to read that your stay was enhanced by our location, this is a great encouragement for all of us and we would like to thank you for your kind support. Indeed, our location is very central and due to our XIX th century building, we have many restrictions when it comes to adapting our rooms, but we assure you that all of them are within the standards of Mercure. We would like to thank you once again and hope to have the pleasure of welcoming you back soon. Sincerely, Julien GIROST Assistant Front Office Manager
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Previous
PRICE RANGE
$145 - $263 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure paris opera garnier hotel paris, accor paris opera garnier
LOCATION
FranceIle-de-FranceParis8th Arr. - Élysée / Madeleine
NUMBER OF ROOMS
139
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Frequently Asked Questions about MERCURE PARIS OPERA GARNIER HÔTEL & SPA
Which popular attractions are close to MERCURE PARIS OPERA GARNIER HÔTEL & SPA?
Nearby attractions include Le Triangle - Escape Game (0.2 miles), Musee du Parfum - Fragonard (0.3 miles), and Théatre de Mogador (0.2 miles).
What are some of the property amenities at MERCURE PARIS OPERA GARNIER HÔTEL & SPA?
Some of the more popular amenities offered include free wifi, a lounge, and a fitness center.
Which room amenities are available at MERCURE PARIS OPERA GARNIER HÔTEL & SPA?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at MERCURE PARIS OPERA GARNIER HÔTEL & SPA?
Guests can enjoy a lounge during their stay.
Is parking available at MERCURE PARIS OPERA GARNIER HÔTEL & SPA?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to MERCURE PARIS OPERA GARNIER HÔTEL & SPA?
Conveniently located restaurants include La Pause Libanaise, Helmut Newcake, and Restaurant Akrame.
Are there opportunities to exercise at MERCURE PARIS OPERA GARNIER HÔTEL & SPA?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at MERCURE PARIS OPERA GARNIER HÔTEL & SPA?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at MERCURE PARIS OPERA GARNIER HÔTEL & SPA?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at MERCURE PARIS OPERA GARNIER HÔTEL & SPA?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.
Are there any historical sites close to MERCURE PARIS OPERA GARNIER HÔTEL & SPA?
Many travelers enjoy visiting Sainte-Chapelle (1.6 miles), Cathédrale Notre-Dame de Paris (1.9 miles), and Arc de Triomphe (1.4 miles).