A very stylish and comfortable hotel. Perfect location to stay in Paris. The Metro was not far. We stayed with our 2 children in the family room. Beautiful relaxing and quiet hotel. We highly recommend the Hotel Elysees Regencia. Thank you for looking after us so well.
Small but very nice and quiet place to stay on. Close to some of the tourist spots. What I love the most are the staff's smiling faces and are always very helpful. My husband and I enjoyed our stay there.
Beautiful hotel. Perfect location to everything! Staff was great, restaurants next door. Chemist, bakery’s all close by. Eiffel tower was 15 min walk, champs elyess was a 4 min walk. Princess diana memorial was the end of the road. So much to see and do and so close to the hotel!
Lovely hotel in a nice neighbourhood, it is situated in a great location (5min walk from arc de triomphe and 20 mins to Eiffel Tower). The rooms are a reasonable size for a city hotel and everything was clean with lovely l’occataine toiletries, they are a little dated and noisy but for a short break it was not a huge issue. The staff were fantastic everyone was so polite and helpful and took a genuine interest in what we had been up too, Ali in particular was a delight. We couldn’t fault the service from everyone. This is a good place to stay for a short break in Paris, we paid about €600 total for 4 nights and we felt this was reasonable for the room, anymore than this I’m not sure we would have felt this was as reasonable. We would recommend to anyone looking for a good quality base in Paris with wonderful, attentive staff..…
Booked via booking.com originally and paid extra to pay at property however the reservations team tried to take money from my account before I had arrived. They then told me the card had declined yet my bank told me the transaction had been successful and my money was temporarily moved to a merchant account where I couldn’t access it. This is not what I expected when I paid a premium to ‘pay at property’. Despite numerous calls and emails with the reservations team at the hotel to resolve this our room got cancelled the day before we arrived! I then called and rebooked directly and paid in full when I did so. On arrival at the property the receptionist wanted to refund my card and charge it again! Given that the refund would take a number of days yet the charge would be taken immediately I contested this and she eventually allowed us to check in. After telling me she wasn’t paid enough and that bad people stay at the hotel with stolen credit cards which did not make us feel safe. All in all our reservation/check in experience was terrible and I wouldn’t book with this hotel chain again or use Booking.com for reservations.…
Superb location with just a short walk to famous Champs Elysees, Arc De Triomphe, Eiffel Tower, shopping and restaurants. The staffs was friendly and very helpful. We was assigned to a corner room which is perfect size for the two of us plus our luggages. Also this hotel providing L’occitane products. Highly recommended
Lovely hotel with really friendly staff. Our room was huge (it gives you an option to choose your room when you book and tells you the square footage) and the bed was lovely! The location is ideal for shopping and tourist attractions and there are some lovely places to eat nearby.
Tiny room with even smaller bathroom that smelt of mould. Lacking basic features (no mini bar/fridge, no iron) and a tiny window looking into a dirty light well. Breakfast was average at best and situated in the windowless basement. One plus was that the receptionist was kind enough to refund our second night so we could move to another hotel. Good location for tourist sites but many better options available. A real shame as was fairly expensive for what was less that what you’d get in a budget hotel.
Imagine paying and trusting a hotel for your personal belongings to be stolen! Absolutely disgusting and ruined our whole trip. Our luggage ended up in not only another hotel a 15 minute drive away, but in someone else’s hotel room ! And there explanation is it’s our “sister hotel” how does that happen? As I still haven’t received a explanation from the hotel. We nearly missed our flight as the staff that we had been communicating with the whole trip couldn’t speak English when we asked where our bag was, after 40 minutes of waiting and cancelling our taxi to the airport our bag was returned and we were told it was in there sister hotel in someone else’s room. My stuff was everywhere, my toiletries and makeup bags were opened contents spilled
Lovely hotel in the center of Paris with a handy pre-check in system. Staff was very friendly at all times. The room was great with a lovely city view. Quality of the bed and pillows was excellent, we had 2 great nights of sleep!
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