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Mercure Paris Opera Lafayette

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#1,659 of 1,812 Hotels in Paris
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47 Reviews from our TripAdvisor Community

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Showing 16: English reviews
london
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We came to Mercury Layfyatye after staying three nights Maria and Janny welcome us again,they did every thing,nothing was much If you want a good central place come and stay in this place Maria recommended two restruants la comet,and max opposite with good Thanks Roop.Tandon

Helpful?
Thank roop_tandon
Tehran, Iran
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

It is an old hotel with new design. Its personnels are very kind and helpful but it doesn't have enough staff for example It doesn't have bellboy for helping you to carry your baggages and you have to do it yourself. The room is very clean but it is very small for two people even standard double room. ( it... More 

Helpful?
Thank Pepatrip
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Located at the center of Paris, this hotel is neither near the Opera and Lafayette and was quite a walking distance from the nearest Metro Station. So if you have big bags it would be a major inconvenience. We booked a room in this hotel last month at a "Special Offer" according to the Accor Website. Upon arrival we were... More 

Helpful?
1 Thank Frederick G

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Amsterdam, The Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

One of the tiniest rooms I have ever stayed in!! It was closer to a wardrobe than to a real bedroom...terrible! Using the toilet with the door closed is not recommendable for people with claustrophobia. The room does not have a normal table (just a thin piece of wood that is supposed to play the role of table) so I... More 

Helpful?
1 Thank J.O. N
London
Level Contributor
182 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
2 of 5 stars Reviewed 4 weeks ago

When you book a Mercure Hotel you expect a certain standard. Sure Paris has limited space and lots of hotels have small rooms and limited public space, but for a Mercure this one is very disappointing. Tiny rooms and a tiny lift to reach them. The decor is very low budget and breakfast room more like a hostel than a... More 

Helpful?
1 Thank Dalstonbill
LINDA ZAOURAR Z, Directeur général at Mercure Paris Opera Lafayette, responded to this review

Dear Dalstonbill First of all we thank you for your message A big thank you for your compliment about the welcome that I do not miss to pass on to my team. We regret not having met your expectations. Be aware that the hotel is completely renovated and installing sliding doors we have met the expectations of our customers we... More 

Yanbu, Saudi Arabia
Level Contributor
96 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed August 18, 2016

My wife booked this hotel on a special offer as advertised in the Accor website. Upon our check-in, she was shocked at the room that was given to us. It was TINY and with two big bags we could barely move around the room. As they say, since we paid for the room at a discounted rate, we got what... More 

Helpful?
1 Thank gurufvg
LINDA ZAOURAR Z, Directeur général at Mercure Paris Opera Lafayette, responded to this review

Dear gurufvg First of all we thank you for your message We regret that your stay was not up to your expectations. Also we insist that the room assignment is not made according to the rate but the type of room booked Regarding the type of room, please request the room change during your stay, on arrival or during your... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 26, 2016

We stayed here for a weekend as a birthday treat. It´s in a very good location, nice neighbourhood full of bars, restaurants and shops. The hotel is quite average, a little expensive for the quality. The rooms wasn´t huge, but it was more than enough for two people.

Helpful?
Thank Patricia H
LINDA ZAOURAR Z, Directeur général at Mercure Paris Opera Lafayette, responded to this review

Dear Guest Patricia H, First of all we thank you for your message A big thank you for your compliments about the hotel, I do not lack transmit to my team. Regarding the type of room, please request the room change during your stay, on arrival or during your stay. We have different type of single room to room to... More 

Singapore, Singapore
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed July 22, 2016 via mobile

We booked the standard room and were given a room on the 6th floor that is right under the roof. It had a small double bed (very tiny) and we barely had enough walking space around it. The bathroom was also very small and we had to put our toiletries on the floor. There was no bath tub. Just a... More 

Helpful?
Thank Sue_Yin
LINDA ZAOURAR Z, Directeur général at Mercure Paris Opera Lafayette, responded to this review

Dear Guest Sue_Yin, First of all we thank you for your message A big thank you for your compliments about the breakfast, I do not lack transmit to my team. Regarding the type of room, please request the room change during your stay, on arrival or during your stay. We have different type of single room to room to room... More 

Leeds, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 5, 2016

booked in advance for this hotel using the Accor "special 30% off " deal. Now find it is considerably cheaper and the hotel group will not allow me to re-book at the lower price. I would advise caution when booking so you don't get swindled in the same way. This was intended to be a special treat for my husbands... More 

Helpful?
Thank Jill N
LINDA ZAOURAR Z, Directeur général at Mercure Paris Opera Lafayette, responded to this review

Dear Customer Thank you for your message, In fact we are pleased to offer promotional rates very boring a different time of year And we are delighted to have you permi to benefit from the special rate. I do not understand your complaint, do not hesitate to get back to me s I am yours spersonnellement at your disposal Sincerly... More 

Jerusalem, Israel
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 30, 2016

I'm staying in Mercure hotels frequently, but never had a bad experience like this in Mercure hotels. I assume it's all matter of the local managment.. I booked a "superior room", just because I wished to stay in a "spacious room" as detailed in your website. We arrived to the hotel on June 17th around 11:20 am, and the stuff... More 

Helpful?
Thank Avihai H
LINDA ZAOURAR Z, Directeur général at Mercure Paris Opera Lafayette, responded to this review

Dear Customer Thank you for your message, This comment does not concern our establishment We hope to have the pleasure to welcome you in our hotel Sincerly yours Linda More 

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Staying in Opera / Bourse

Neighborhood Profile
Opera / Bourse
The neighborhood around Opéra and Bourse is a belle époque paradise of grand boulevards, refined arcades, and mass-market art-nouveau entertainment. Here, modern day workers continue to take advantage of the legacy that nobility and finance left in the 19th century. Brightly-lit brasseries, theaters, and cinemas sit side by side with French bistros predominating in one area and Japanese restaurants in another. The area is most famous for the Palais Garnier opera house and glamorous department stores.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Mercure Paris Opéra Lafayette hotel is entirely renovated and located in the center of Paris, close to the Opéra, Louvre, Folies Bergère and the department stores. This is the perfect location for discovering Paris. Discover a unique hotel featuring stylish decor that is perfect for your business trips, romantic getaways or trips with family or friends. The Mercure Paris Opéra Lafayette hotel offers modern and inviting rooms where you can relax in the heart of historic Paris ... more   less 

Additional Information about Mercure Paris Opera Lafayette

Address: 7 rue de Trevise, 75009 Paris, France
Location: France > Ile-de-France > Paris > Opera / Bourse
Price Range: $110 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Opera Lafayette 4*
Number of rooms: 40
Reservation Options:
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Also Known As:
Mercure Paris Lafayette Hotel Paris
Accor Paris Lafayette
Hotel Style:
#462 Luxury Hotel in Paris
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