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Hotel Bassano

Traveler (85)
Room & Suite (38)
Dining (3)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
4 star boutique hotel situated between Arc de Triomphe and Eiffel Tower; 5 mns walking from the Champs Elysees.
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Property amenities
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Airport Transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL CLASS
439Reviews
96Photos
8Q+A
29Room tips
Traveler rating
  • 242
  • 150
  • 33
  • 8
  • 6
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Popular mentions
Reasonable size rooms, basic facilities but clean quiet and comfortable Very convenient location to champs de élysées, metro etc and walking distance to Eiffel Tower and other attractions Good value for money
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Myself and my partner checked out of this hotel today and it was such a stunning place to stay! After a disaster the previous night in a less than satisfactory hotel, we enquired here about a room which was made up for us immediately! The staff were extremely friendly and
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Response from SISTERHOTELS, Responsable relations clients at Hotel Bassano
Responded Dec 27, 2018
Dear Summercoombs21, Many thanks for your time and very appreciated feedback! It is very reawarding for all the team here and we hope to have you back soon in one of our SISTERHOTELS . Don’t forget to check our special offers directly on our official website, always cheaper . It pays to book direct !! G.Porcher
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I arrived at the hotel around 8:30 am on December 11. I paid Euro500 deposit to the front desk agent (Martha) as a deposit. She indicated that the room will be available at only 2pm. I had to run to a meeting at 9 am. Before leaving the hotel, I asked for a receipt showing
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Response from SISTERHOTELS, Responsable relations clients at Hotel Bassano
Responded Dec 16, 2018
Dear Sir, First of all, I fell very sorry readinf your comments. I have inquired about the incident . Indeed, Marta did not apply the correct procedure, she should have made you sign a receipt immediately to avoid the problem. She's a new member of our staff and I shall check with the front desk manager the reason why her number was not listed with the staff members'ones. The attitude of the receptionnist at check out is not acceptable and I thank you to notify it. Your feedback is precious and very helpful for us to improve : I am immedialtely following up! Our customers'satisfation has always been and will always be our priority. Gaelle Porcher
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Very nice,clean and noise free . Room was bigger than expected. Walking distance to most of the attractions. They have breakfast option for 16€ not bad if you have to start your day early. There is coffee machine in the lobby at your service and a bowl of fresh apples. You have
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Response from SISTERHOTELS, Responsable relations clients at Hotel Bassano
Responded Oct 21, 2018
Dear Ruby, Many thanks for taking the time to share your experience on Tripadvisor. We are delighted to read that you enjoyed your stay with us. The satisfaction of our customers is our greatest reward! We look forward to welcoming you again in one of our SISTERHOTELS. Don't forget to check our special and best offers on our OFFICIAL always cheaper, it pays to book direct !
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The best thing is the location of the hotel, it was a bit overpriced for what it offered. The room is not bad but you need to get an upgrade to a superior one to be able to move around in it. Strange how the bidet is on one side and the rest of the bathroom on the other. They
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Response from SISTERHOTELS, Responsable relations clients at Hotel Bassano
Responded Oct 18, 2018
Dear Zeina, We would like to thank you for choosing Hotel Bassano and we are sorry if it did not meet all your expectations. However,I would like to precise that the hotel rooms sizes correspond to the 4 stars requirements in France. They are even bigger than some of the hotels of the area. Besides, we have taken good note of your comments about the coffee and would like to apologize for the inconvenience. Your feedback is precious and very helpful for us to improve : we are immedialtely following up! Gaelle Porcher Operating manager
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Chambre et salle de bain.
Chambre et salle de bain.
Chambre et salle de bain.
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"Superior one is recommended"
"The suite is a must!"
"High is best and take a superior room as it is slightly larger and excellent by Paris standards."
"We were upgraded as an incentive to go back ( and we would). They offered us a voucher, and suggested we book direct rather than go through booking.com next time."
"Maybe try to get a higher floor room..."
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PRICE RANGE
$180 - $461 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bassano hotel paris
LOCATION
FranceIle-de-FranceParisChamps-ÉlyséesChaillot16th Arr. - Passy
NUMBER OF ROOMS
33
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