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Mercure Paris Tour Eiffel Pont Mirabeau

#371 of 1,810 Hotels in Paris
Certificate of Excellence
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641 Reviews from our TripAdvisor Community

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Showing 382: English reviews
Greater London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel is small but they have done really well with the space. He real highlight of the trip was the staff on reception. They were delightfully helpful and went above and beyond to help us. All staff from the cleaners to the manager greeted us with warm smiles everyday. Drawback was that room service wasn't available during our stay... More 

Helpful?
Thank Chantelle S
Mathilde J, General Manager at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this review

Dear Chantelle, Thank you for taking the time to write about us. So nice to read those lines about the team, they will be very proud when I will tell them ! I am sorry that you couldnot have room-service during your stay. You will try on your next stay ! Hope to see you again soon. More 

Jakarta, Indonesia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This hotel offers one of the best location, it is walking distance (15 minutes) to one of the shopping centre in Paris, and walking distance to eiffel tower... Breakfast is as good as you would expect from european hotels... Great hotel with great location...

Helpful?
Thank Dewantho
Mathilde J, General Manager at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this review

Dear Dewantho, Thank you for taking the time to write to us. And you are right, we are very well located in Paris, easily accessible but in a quiet area. Thank you again and I hope we will see you soon. Best regards, More 

Surrey, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Thank you for making my our first trip to paris a memorable one. The staff were always helpfull, friendly and continuously showered us with kindness. Every staff member spoke English and greeted us on entry and exit from the hotel. The cleaner was also very lovely. Thanks for surprising us with the paan au chocolat and croissants, there were very... More 

Helpful?
Thank skhan2515
Mathilde J, General Manager at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this review

Dear Skhan, Thank you for your message !! It is very nice to read your lines.. We do our best everyday to make our guests feel comfortable and we are glad when they have a great time with us. Looking forward to welcoming you again soon. More 

Level Contributor
6 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Had an absolutely lovely time staying at this hotel. Only stayed for a couple of nights during a short city break. Was perfect for relaxing in the evenings. Staff were warm and welcoming when first arrived and gave us all the information we asked for as well as giving guides for tourist tours etc. We were able to leave our... More 

Helpful?
Thank Amie B
StephanieA75015, General Manager at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this review

Dear Amie, THANK YOU for this nice comment !! So good to hear that you have enjoyed your stay in our hotel We look forward to welcoming you again soon. Best regards More 

George Town, Malaysia
Level Contributor
130 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Cant believe many of the reviews here are mostly good especially toward the staff which me and my wife had a nightmare and treated in the most racist and rudest way ever! We plan to stay here for a few nights, but since we were treated like a criminal & never feel welcomed especially by the female receptionist at the... More 

Helpful?
Thank madone1181
Mathilde J, General Manager at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this review

Good afternoon, I am terribly sorry to read this, and very surprised as this very unusual. we usually have compliments about our team. Please contact me directly as I want to know what happened, I sure do not want my guests to feel this way. My Email h2955-gm@accor.com Looking forward to your reply Best regards, More 

Cairo, Egypt
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Upon arrival in Paris we first went to the wrong Mercure (there are a lot) but after a short walk from the tube we found it. Although very small it has nice size rooms, a super comfy bed and incredibly attentive staff full of information for you. A short walk from the Eiffel Tower and lots of cafes and patisseries... More 

Helpful?
Thank craiglF1076EA
Mathilde J, General Manager at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this review

Dear Craig THANK YOU very much for your nice words. This is exactly what we like to hear from our guests ! We will see you again soon Regards More 

Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

My partner and I stayed at the Mercure Paris Tour Eiffel for 3 nights at the end of July 2016. Our stay was very pleasant and we had no major complaints at all. The hotel has a very small lobby and generally feels quite compact. The rooms are small but are equipped with most things you require - phone, hairdryer,... More 

Helpful?
Thank Otk13
Mathilde J, General Manager at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this review

Dear Otk13, Thank you for taking the time to write about our hotel. You are right, our hotel is very well located in Paris, close to a metro station, that takes you everywhere in Paris, and our team does everything everyday to make our guests happy !! We look forward to welcoming you again ! More 

Vancouver, Canada
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed there for three nights with my family. Clean and cozy room on the sixth floor having river view, quiet neighborhood. Awesome free WiFi! . About 15 min walk to Eiffel Tower. Breakfast was Okay but the area to sit was so small. Staff are nice.

Helpful?
Thank Peiman S
Mathilde J, General Manager at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this review

THANK YOU !! I am glad to read your comment, glad that you liked the hotel, staff and location, glad that you have enjoyed your stay with us.. Our breakfast room is not big you are right, but Hawa, our breakfast manager does her best every morning to make it confortable for our guests and she works hard to make... More 

Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Hotel is located in the heart of the best tourist spots in Paris. Reception is very friendly and accommodating. Very accessible to Metro. A walking distance to the Eiffel Tower and Siene River. Breakfast offered not so many choices but i am not complaining. Hey, its French breakfast ok? Albeit it may be loud sometimes but the room view saved... More 

Helpful?
Thank tourist_binich
Mathilde J, General Manager at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this review

Good morning, thank you for your message and all the compliments ! Regarding our breakfast, we offer a complete buffet breakfast ( croissants,pain au chocolat, bread, brioche, scrumbled eggs, bacon, sausages, cheese, ham, chicken, yoghurts, fruit salad...) I am sorry if you didnot find what you expected. We hope to welcome you again very soon !! Best regards More 

Level Contributor
9 reviews
7 hotel reviews
3 of 5 stars Reviewed July 18, 2016 via mobile

We booked this hotel via last minute.com and got a good deal plus train tickets. A distance away from Gard du Nord train station. Needs to make 2 changes before reaching hotel. RER station, Javel is within 5 min walk which is good. More suitable for travelers with hand held luggage, not big ones. Small hotel lobby but welcoming reception.... More 

Helpful?
Thank CherylSY
StephanieA75015, General Manager at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this review

Good morning, Thank you for taking the time to write about the hotel. I am happy that you had a good time with us. Hopefully you will come back to visit soon :) Regards More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Welcome to the Mercure Paris Plaza Pont Mirabeau, perfect for business and pleasure. Our hotel offers a calm, cozy atmosphere at the heart of the city - 15 mins from the Eiffel Tower and Porte de Versailles and 20 mins from the Palais des Congres. ... more   less 

Additional Information about Mercure Paris Tour Eiffel Pont Mirabeau

Address: 10 avenue Emile Zola, 75015 Paris, France
Location: France > Ile-de-France > Paris
Price Range: $131 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Tour Eiffel Pont Mirabeau 4*
Number of rooms: 49
Reservation Options:
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Also Known As:
Mercure Paris Plaza Pont Mirabeau Hotel Paris
Hotel Style:
#215 Luxury Hotel in Paris
#360 Family Hotel in Paris
#403 Romantic Hotel in Paris
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