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Mercure Paris Wagram Arc de Triomphe

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3 rue Brey, 75017 Paris France
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (182)
Room & Suite (36)
Dining (7)
Travel safe during COVID-19
A note from Mercure Paris Wagram Arc de Triomphe
Updated 07/28/20

About

#705 of 1,851 hotels in Paris
Location
Cleanliness
Service
Value
Travelers' Choice
Hotel featuring 43 air-conditioned rooms. Small, charming hotel, recently refurbished, located near the famous "Avenue des Champs Elysées", only 2 minutes walking distance from the Arc de Triomphe, "Place de la Concorde" and "Arche de la Défense".
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Full view
Property amenities
Free High Speed Internet (WiFi)
Breakfast buffet
Taxi service
Baggage storage
Concierge
24-hour front desk
Express check-in / check-out
Dry cleaning
Wifi
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
Minibar
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Family rooms
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Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish
788Reviews9Q+A29Room tips
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Popular mentions
Paris for the weekend wrote a review Mar 2020
8 contributions6 helpful votes
Great choice to stay for a weekend. Clean rooms and easy check in. Staff were really helpful. Yummy breakfast. Safe location as well and easy access to everything. Only a few minutes from the metro Charles De Gaulle Etoille.
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Date of stay: February 2020Trip type: Traveled with friends
1 Helpful vote
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bdelad wrote a review Feb 2020
haifa227 contributions113 helpful votes
We were staying for a weekend in the Mercure wagram, Service was good, even before we arrive, we have sent emails to the hotel, that were answered quickly and professionally. Room was quite small, but its a French standard, so we didnt expect more. Breakfast was good t this level of hotel, there was a good selection of hot and cold stuff, and even nespresso machine at breakfast. location was really good, few minutes walk to arc de triomphe. the only downside was that i wasnt offered any upgrade as an accor gold member.
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Date of stay: December 2019
Value
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1 Helpful vote
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Response from MorganeVandeportal, Executive Assistant at Mercure Paris Wagram Arc de Triomphe
Responded Mar 3, 2020
Dear Guest, Thank you for taking the time to give us your feedback. We are delighted that you enjoyed your stay with us and that the location of the hotel was convenient for you. We are sorry that you could not benefit un upgrade, unfortunately our hotel being quite small we do not have enough privilege rooms to upgrade all of our ALL members. Don't hesitate to contact us before your next stay and we will do our best to upgrade you this time ! Best regards,
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R_TheReader wrote a review Jan 2020
Rio de Janeiro, RJ461 contributions237 helpful votes
Great location, nice decor in the room, could have been a great stay. But three problems with service almost turned it to a very bad experience. The first one is the carelessness of the person who cleaned my floor. The narrow corridor was filled with stuff that was just left on the floor - unplesant to the eye, challenging if you have luggage, not very hygienic. A second problem was when I asked for a late checkout. The attendant did not make any effort to look at the availability or to understand my needs - I had a late flight and would gladly pay a partial rate if offered. Her attitude was almost rude. And then when I checked out, she (the same attendant) gave me the credit card machine to pay for the stay. I asked a very simple question - is it not paid for already? It was, of course, but she did not care to check. If I had not been alert, I would have to spend some time with the credit card company to cancel a redundant payment. Quick note: in both situations the attendant was nor busy and no other clients were in the reception. For me it is unacceptable that a Mercure hotel allows this kind of employee lack of training and lack of good will.
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Date of stay: January 2020Trip type: Traveled solo
1 Helpful vote
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Response from MorganeVandeportal, Executive Assistant at Mercure Paris Wagram Arc de Triomphe
Responded Jan 28, 2020
Dear guest; Thank you for taking the time to tell us about your experience at the Mercure Wagram. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I stay at your disposal may you want to discuss this further. Best regards, Morgane Executive Assistant
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samanthajw2017 wrote a review Dec 2019
Maidstone, United Kingdom2 contributions2 helpful votes
Stayed for 2 nights with a friend in this hotel and we were very pleased. Hotel itself is nicely decorated throughout and rooms are pleasant. Paris notoriously has small rooms so we were already prepared for this and wasn’t an issue for us. There’s a tea/coffee tray in the room but no breakfast tea so I’d recommend packing tea bags if you like a nice cuppa! The location of this hotel could not be better. Right on the metro, Arc De Triomphe (clue’s in the name of hotel!) Champs Elysée etc. Can’t comment on breakfast as we did not have it in our room rate and didn’t want to pay €19 each. But there’s plenty of places nearby to grab breakfast. Staff on reception were friendly and welcoming. All in all a lovely place to stay for a couple of days while exploring Paris.
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Date of stay: November 2019Trip type: Traveled with friends
1 Helpful vote
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Response from MorganeVandeportal, Front Office Manager at Mercure Paris Wagram Arc de Triomphe
Responded Dec 3, 2019
Dear Samantha, Thank you for your lovely comments ! The team is delighted that you enjoyed your stay in Paris . We hope to have the pleasure to welcome you again soon.
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sherylstaylor wrote a review Nov 2019
Jakarta, Indonesia21 contributions15 helpful votes
Had a great 3-day stay here last month. Showed up at 11am after an overnight international flight and were able to get in to the room immediately which was so wonderful! The room was small, but very nice and very clean. The bathroom was modern and the shower was great. It room was SO quiet! We never heard another guest. The breakfast was delicious with many options. The desk staff were very helpful with printing off tickets for us and answering questions. The location is VERY convenient. Only 2 blocks from the Arc de Triomphe, the Champs-Elysee, the metro station, the Le-Bus (airport bus) stop, and a Big Bus stop. THere's a small grocery store a block away and many local restaurants nearby but also a McD and a Starbucks. I would definitely stay here again and highly recommend it!
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Date of stay: November 2019
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1 Helpful vote
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Response from MorganeVandeportal, Front Office Manager at Mercure Paris Wagram Arc de Triomphe
Responded Nov 12, 2019
Dear Sheryl, Thank you for your kind comments ! It was a pleasure to have you as our guest and we hope to see you again next time you are in Paris !
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PRICE RANGE
$147 - $317 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure paris wagram arc de triomphe hotel paris
LOCATION
FranceIle-de-FranceParisÉtoile / Champs-Élysées / 17th Arr. - Batignolles-Monceau / Ternes
NUMBER OF ROOMS
43
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Frequently Asked Questions about Mercure Paris Wagram Arc de Triomphe
Which popular attractions are close to Mercure Paris Wagram Arc de Triomphe?
Nearby attractions include Arc de Triomphe (0.2 miles), Lost in Frenchlation (0.04 miles), and Cathédrale Saint-Alexandre-Nevsky (0.3 miles).
What are some of the property amenities at Mercure Paris Wagram Arc de Triomphe?
Some of the more popular amenities offered include free wifi, breakfast buffet, and room service.
Which room amenities are available at Mercure Paris Wagram Arc de Triomphe?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What are some restaurants close to Mercure Paris Wagram Arc de Triomphe?
Conveniently located restaurants include Restaurant OXTE, Chez Gabrielle, and Pierre Gagnaire.
Are any cleaning services offered at Mercure Paris Wagram Arc de Triomphe?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Mercure Paris Wagram Arc de Triomphe?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Mercure Paris Wagram Arc de Triomphe?
Many travelers enjoy visiting Sainte-Chapelle (2.6 miles), Cathédrale Notre-Dame de Paris (2.9 miles), and Arc de Triomphe (0.2 miles).
Is Mercure Paris Wagram Arc de Triomphe accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.