Mercure Paris Wagram Arc de Triomphe
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About
#777 of 2,282 hotels in Paris
Location
4.7
Cleanliness
4.3
Service
3.9
Value
3.7
Hotel featuring 43 air-conditioned rooms. Small, charming hotel, recently refurbished, located near the famous "Avenue des Champs Elysées", only 2 minutes walking distance from the Arc de Triomphe, "Place de la Concorde" and "Arche de la Défense".
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Property amenities
Free High Speed Internet (WiFi)
Breakfast buffet
Taxi service
Baggage storage
Concierge
24-hour front desk
Express check-in / check-out
Dry cleaning
Wifi
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Hair dryer
Telephone
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish
Location
3 rue Brey, 75017 Paris France
Name/address in local language
Mercure Paris Wagram Arc de Triomphe
Getting there
Great for walkers
Grade: 100 out of 100
100
Orly Field
10.7 mi•
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Charles De Gaulle Airport
14.8 mi•
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Charles de Gaulle – Étoile
4 min•Paris RER
Rental Cars
244 Restaurants
within 0.3 miles
815Reviews10Q+A31Room tips
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Good location not bad breakfast. Worst view ( avoid the ground floor) no views. Good wifi. And some good restaurants around the hotel. If you need iron you have to borrow it from the front desk. Room was clean with not much amenities like coffee machine or slippers.
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Date of stay: October 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Celebrating my 60th Birthday at this hote was the icing on the cake!! Amazing Hotel staff Gabriella upgraded our room without hesitation. Staff member Pierrelie & Andre were exceptionally friendly and helpful. Hotel located in a safe area and walking distance to restaurants, shops & attractions. Certainly recommend this hotel to families and couples.
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Date of stay: October 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Great Hotel staff Gabriella, Pierrelie and Andre were so lovely.
Location was accessible to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We stayed at Mercure Wagram for 5 nights. It was our first time in Paris and our stay was fabulous. All staff were very friendly and accommodating. Room was clean but small, ( I think most rooms are small in Paris anyway!) Location is fantastic, specially for first timers like us.
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Date of stay: May 2023Trip type: Traveled with family
Room Tip: Their room service is usually done in the afternoon! Make sure to specifically ask for morning...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Hotel environment, the breakfast, the room was convenient. All the staff was very friendly and helpful. But I experienced a very bad behavior from one of the staff. His name is Jean. I hope you have the cams and watch how he shouted at me. The customers can have negative issues while settling to the hotel. The customer can request the needs, if it doesn’t solve, the customer can give complaint, of course without shouting. But the receptionist behaved very badly to me while I was complaining. He shouted on Monday night and. I was very frightened, couldn’t sleep. And Thursday morning I didint want to keep in touch with him while checking out. He again behaved very badly, rude and aggressive. You can see all the details thru your cams. Nobody can say ‘ you have a problem ‘ to the customer / visitor. I wanted to share my experience and hope to give feedback. I will give this feedback to my company not to use this hotel for upcoming visits. Ps: I don’t want to label all the staff badly. The rest of them, other receptionist, the breakfast ladies all helpful. Regards …
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Date of stay: December 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Vincent PLAINEMAISON, General Manager at Mercure Paris Wagram Arc de Triomphe
Responded Dec 22, 2022
Dear guest, Thank you for giving us your feedback following your stay at our hotel. I am sorry to hear that you had a bad experience with one of our staff. Could you contact me directly in order to discuss it further ? My email is H2053-OM@accor.com Best regards, Morgane
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was very clean , quiet at night , the location is perfect surrounded by a lot of cafes and restaurants , the metro and bus stops 3 minutes from the hotel , the staff was very friendly and helpful, the breakfast was good and fresh and the price was good
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel is nicely located, near to Place de l'Etoile! I was a bit disapointed as a Diamond customer I didn't get an upgraded room and didn't get my welcome gift as it's should be.(fruit or sweets) The room is really small. Toilette cans be cleanest and need more attention. The room costs around 250€/night and it's why I was dispointed for above points... Normally it should be an unforgettable stay and it wasn't .
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Review collected in partnership with Accorhotels.com
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Great choice to stay for a weekend. Clean rooms and easy check in. Staff were really helpful. Yummy breakfast. Safe location as well and easy access to everything. Only a few minutes from the metro Charles De Gaulle Etoille.
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Date of stay: February 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We were staying for a weekend in the Mercure wagram, Service was good, even before we arrive, we have sent emails to the hotel, that were answered quickly and professionally. Room was quite small, but its a French standard, so we didnt expect more. Breakfast was good t this level of hotel, there was a good selection of hot and cold stuff, and even nespresso machine at breakfast. location was really good, few minutes walk to arc de triomphe. the only downside was that i wasnt offered any upgrade as an accor gold member.
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Date of stay: December 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from MorganeVandeportal, Executive Assistant at Mercure Paris Wagram Arc de Triomphe
Responded Mar 3, 2020
Dear Guest, Thank you for taking the time to give us your feedback. We are delighted that you enjoyed your stay with us and that the location of the hotel was convenient for you. We are sorry that you could not benefit un upgrade, unfortunately our hotel being quite small we do not have enough privilege rooms to upgrade all of our ALL members. Don't hesitate to contact us before your next stay and we will do our best to upgrade you this time ! Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location, nice decor in the room, could have been a great stay. But three problems with service almost turned it to a very bad experience. The first one is the carelessness of the person who cleaned my floor. The narrow corridor was filled with stuff that was just left on the floor - unplesant to the eye, challenging if you have luggage, not very hygienic. A second problem was when I asked for a late checkout. The attendant did not make any effort to look at the availability or to understand my needs - I had a late flight and would gladly pay a partial rate if offered. Her attitude was almost rude. And then when I checked out, she (the same attendant) gave me the credit card machine to pay for the stay. I asked a very simple question - is it not paid for already? It was, of course, but she did not care to check. If I had not been alert, I would have to spend some time with the credit card company to cancel a redundant payment. Quick note: in both situations the attendant was nor busy and no other clients were in the reception. For me it is unacceptable that a Mercure hotel allows this kind of employee lack of training and lack of good will. …
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Date of stay: January 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from MorganeVandeportal, Executive Assistant at Mercure Paris Wagram Arc de Triomphe
Responded Jan 28, 2020
Dear guest; Thank you for taking the time to tell us about your experience at the Mercure Wagram. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I stay at your disposal may you want to discuss this further. Best regards, Morgane Executive Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for 2 nights with a friend in this hotel and we were very pleased. Hotel itself is nicely decorated throughout and rooms are pleasant. Paris notoriously has small rooms so we were already prepared for this and wasn’t an issue for us. There’s a tea/coffee tray in the room but no breakfast tea so I’d recommend packing tea bags if you like a nice cuppa! The location of this hotel could not be better. Right on the metro, Arc De Triomphe (clue’s in the name of hotel!) Champs Elysée etc. Can’t comment on breakfast as we did not have it in our room rate and didn’t want to pay €19 each. But there’s plenty of places nearby to grab breakfast. Staff on reception were friendly and welcoming. All in all a lovely place to stay for a couple of days while exploring Paris.
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Date of stay: November 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from MorganeVandeportal, Front Office Manager at Mercure Paris Wagram Arc de Triomphe
Responded Dec 3, 2019
Dear Samantha, Thank you for your lovely comments ! The team is delighted that you enjoyed your stay in Paris . We hope to have the pleasure to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$198 - $288 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure paris wagram arc de triomphe hotel paris
LOCATION
FranceIle-de-FranceParisÉtoile / Champs-Élysées / 17th Arr. - Batignolles-Monceau / Ternes
NUMBER OF ROOMS
43
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Frequently Asked Questions about Mercure Paris Wagram Arc de Triomphe
Which popular attractions are close to Mercure Paris Wagram Arc de Triomphe?
Nearby attractions include Arc de Triomphe (0.2 miles), Bam Karaoke Box Etoile (0.2 miles), and Lost in Frenchlation (0.04 miles).
What are some of the property amenities at Mercure Paris Wagram Arc de Triomphe?
Some of the more popular amenities offered include free wifi, breakfast buffet, and room service.
Which room amenities are available at Mercure Paris Wagram Arc de Triomphe?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What are some restaurants close to Mercure Paris Wagram Arc de Triomphe?
Conveniently located restaurants include Miura, Bustronome Paris, and Figuig.
Are any cleaning services offered at Mercure Paris Wagram Arc de Triomphe?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Mercure Paris Wagram Arc de Triomphe?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Mercure Paris Wagram Arc de Triomphe?
Many travelers enjoy visiting Cathédrale Notre-Dame de Paris (2.9 miles), Arc de Triomphe (0.2 miles), and Sainte-Chapelle (2.6 miles).
Is Mercure Paris Wagram Arc de Triomphe accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.