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Hotel Astor Saint-Honore

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Hotel Astor Saint-Honore
Hotel Astor Saint-Honore
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1,061 Reviews from our TripAdvisor Community

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Showing 724: English reviews
Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Stayed at Hotel Astor twice this September - overall a very pleasant experience. We first stayed in a rooftop suite for 6 nights - a beautiful, completely renovated suite with a large terrace overseeing the Sacré-Coeur, equipped with everything a traveller needs. We can even enjoy the amazing Eiffel Tower light show directly from the suite's window! For the second... More 

Helpful?
Thank Eric T
Denis P, Chef Concierge at Hotel Astor Saint-Honore, responded to this review

Dear Eric T, Let me take The opportunity to thank You for staying with us At la Maison ASTOR recently ! Your very Nice comments are truly appréciated by everyone among all our teams You mentionned . We can assure You The Parisian old style charm Will be kept after our rénovation . Looking forward to have The pleasure to... More 

Manassas, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Staff were very helpful and courteous. My favorite highlight came on Sunday night when we returned from touring and mentioned that I was missing the NFL games back home. The concierge was not to be outdone. He led me over to the sofa area in the lobby and changed the channel from an English soccer game to NFL Redzone! What... More 

Helpful?
Thank Michael R
Denis P, Chef Concierge at Hotel Astor Saint-Honore, responded to this review

Dear Michael R, Thank You So much for your very Nice feed-back You just wrote ! We couldn't wait to Tell You how happy we were When reading that You had been touched or impressed by our staff ... Our goal is to please our guests to make You feel Like At home Even with One tv program ! Especially... More 

Philadelphia, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

A wonderful hotel centrally located to many desirable points of interest. The rooftop terrace room was amazing with an incomparable view. The staff was warm and accommodating. I look forward to my next stay.

Helpful?
Thank Kbonn
Charline S, Front Office Manager at Hotel Astor Saint-Honore, responded to this review

Dear Guest, Thank you so much for sharing your experience with us. I am delighted you enjoyed our rooftop terrace suite with a panoramic view over Paris, such a spoiler when visiting the City of Lights! The staff and myself thank you for your kind words and we all look forward to welcoming you again soon. With kind regards, Charline More 

1 review
1 of 5 stars Reviewed 1 week ago

Room was hot and the A/C was switched off and they refuse switch it on. The room was too hot for us and is a deal breaker. Internet didn't work and they were unable to fix it during our stay. HOWEVER, the staff was great! Food was great! Location is convenient.

Helpful?
Thank Nishan P
Morgan_Mondoloni, Director of Operations at Hotel Astor Saint-Honore, responded to this review

Dear Nishan, Thank you for your feedback after your recent stay with us. I am delighted to read you enjoyed our staff, gastronomy and location ! I am terribly sorry the A/C and wifi did not work properly inside the room you stayed in. Thanks to your comments, we are now able to locate the room in question and fix... More 

Monterey, California
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed 5 nights at the Hotel Astor. Having read all the reviews we chose this hotel because of its location. We were not disappointed! We loved it there. The staff was great and the concierge were great. Very helpful with anything we needed and was prompt. Yes it is showing signs of wear and needs to be refurbished, but... More 

Helpful?
Thank Gordie58
Morgan_Mondoloni, Manager at Hotel Astor Saint-Honore, responded to this review

Dear Gordie, All the staff is so happy you spend a nice stay with us. Our guests are our very first priority in La Maison Astor. We wait for you with great pleasure after the renovations. Kind Regards, Dominique GUILLAUME Executive Housekeeper More 

Chesterfield, Missouri
1 review
1 of 5 stars Reviewed 1 week ago

I am a Hilton diamond customer and booked this hotel for a vacation stay. Don't make my mistake! GROSS! Filthy hotel with very nice staff. Chairs, carpet and toilet were just nasty!! A/c never worked. I supposedly had a balcony room. The doors opened - that is not a balcony. Mad mad mad at Hilton!!!!!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank pvbpeg
Morgan_Mondoloni, Director of Operations at Hotel Astor Saint-Honore, responded to this review

Dear Guest, Thank you for your review. I am pleased to hear you enjoyed the service attitude of our staff ! Regarding the room you were assigned, please accept once again our most sincere apologies as it was not supposed to be sold. I am happy we could find a proper solution to this matter with our Front Office department.... More 

Redding, California
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice smaller hotel and I think is in a great location. The staff is excellent and very helpful. Once the remodel is done in late 2017 I think this will be a great place to stay depending on how they price it at that time

Helpful?
Thank mlpick3
Morgan_Mondoloni, Director of Operations at Hotel Astor Saint-Honore, responded to this review

Dear Guest, Thank you very much for your review. The team and myself thank you for your kind words about our staff and our facilities. A complete re-looking will indeed take occur from November 2016 til July 2017 for the greatest pleasure of our guests ! I really hope to welcome you back at this occasion, for a very good... More 

Portland, OR
Level Contributor
80 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed 1 week ago

It's no secret that this place is need of some refurbishing (which I believe is coming soon in conjunction with being purchased by Hilton) so there's no need to rehash that. We were fooled with the online photos of the hotel and found our stay to be only average. The A/C did not work in our room (and others I... More 

Helpful?
Thank outsideagent
Morgan_Mondoloni, Manager at Hotel Astor Saint-Honore, responded to this review

Dear Guest, We thank you for your comments about your last stay with us. You're right, the Hotel will actually turn a new page in its history for renovation at the end of October for a reopening in July 2017. We are pleased to learn that you have a pleasant stay in Paris with us, and It will be a... More 

AREQUIPA, Peru
Level Contributor
173 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed 1 week ago

Classical, old style hotel. Was upgraded tea suite with double terrace, which was quite nice, although there was no light on the terrace, so I could not enjoy reading on the terrace with a drink at night. Furniture was a bit worn out, the double bed was actually two signed beds joined together, which made it less comfortable. The bath... More 

Helpful?
Thank Bruno V
Morgan_Mondoloni, Manager at Hotel Astor Saint-Honore, responded to this review

Dear Bruno, It’s a pleasure to read your kind comment. As you seen, the hotel is little”old” but as you know it will be renovated and we hope to welcome you in August 2017 in the new “Maison Astor”. Best Regards, Dominique GUILLAUME Executive Housekeeper More 

Columbus, United States
1 review
3 of 5 stars Reviewed 1 week ago

Staff was great, but hotel was outdated and beat up. The room decor needs a big improvement and the amenities are limited. My room was surface clean, but showed its age in other cleaning areas. Overall its in a good location, convenient to a number of things but just outdated

Helpful?
Thank Patrick M
Denis P, Chef Concierge at Hotel Astor Saint-Honore, responded to this review

Dear Mr Patrick M, Thank You very much for your feed-back ! All our teams try to do The Best They can to make our guests feel Like At home away from home ... We Will be very happy to welcome You again from August 2017 When we are renovated So You Will be having a much more confortable stay... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Astor Saint-Honore

Address: 11 rue d Astorg | 8th Arr., 75008 Paris, France
Location: France > Ile-de-France > Paris
Price Range: $167 - $1,038 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Astor Saint-Honore 4*
Number of rooms: 129
Reservation Options:
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Also Known As:
Astor Saint Honore Hotel
Hotel Style:
#354 Luxury Hotel in Paris
#627 Romantic Hotel in Paris
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