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Holiday Inn Paris-Gare de L'Est

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438 Reviews from our TripAdvisor Community

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Showing 249: English reviews
Northfleet, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Me and my boyfriend decided to go to Paris for a weekend. This was a last min decision. Booked the hotel the night before but boyfriend was not very pleased after reading the previous reviews. Gladly, after our arrival the receptionist was very lovely (there was 2 of them) and the breakfast we had was amazing! always fresh and tasty!!... More 

Helpful?
Thank Irena M
UK
Level Contributor
70 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed here on business, and to be honest wasn't expecting much from a Holiday Inn. First impressions were that the front desk was undermanned (one guy to answer the phone and check in all guests), and the bar was... well, fairly pitiful (although the barman was very helpful). The hotel had problems with aircon so I traded my double... More 

Helpful?
Thank sykander
Beyrouth, Liban
1 review
2 of 5 stars Reviewed 4 days ago NEW

very bad quality of service , from the WiFi access to the room change to get a Wifi access , and most of the time i was asking to put coffee and milk capsules. accordingly i was surprised by this quality of services , specially that i came to this hotel so many time in the past 2 years.

Review collected in partnership with bookinnfrance.com

Helpful?
Thank ah57lb
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Great location, great view overlooking the station. Was initially located on the 7th floor and complained as far to hot and air conditioning certainly not cold enough. Moved to 4th floor and was much better. You get what you pay for. Middle of the road and Mediocre breakfast.

Helpful?
Thank Louise S
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for your recent stay at the Holiday Inn Paris Gare de l'Est. I am sorry to read about your dissatisfaction regarding the breakfast. However, we have a large choice of food and beverage on the buffet. We hope to have the pleasure of seeing you again soon at Holiday Inn Gare de l'Est. Best regards Benoit... More 

Manhattan, Kansas
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Location of this hotel is the most convenience to get around Paris by metro or bus. It's located across Gare de L'est train station. Numerous cafes nearby. Ask for rooms on backside as it's noisy, being across from station. Value was ok, but house keeping was bad. Did not replenish coffees and didn't renew mugs and spoon. Has AC, which... More 

Helpful?
Thank Richard F
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for your recent stay at the Holiday Inn Paris Gare de l'Est. I am sorry to read about your dissatisfaction with the housekeeping service. I shared your comments with the department concerned to make sure it will not appear in the future. You certainly have several choices in Paris, but I hope you will give another... More 

Boston, Massachusetts
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here in June with my adult daughter. Room size is small, but that is typical for Europe. Haussmann style building outside, modern inside. It has windows that open with a tiny balcony which I thought was nice, but I certainly would be concerned if I had a small child with me. In room safe did not work, so... More 

Helpful?
Thank PWZ
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for choosing the Holiday Inn Gare de l'Est for your recent stay to Paris. I read that you enjoyed your stay with us. However, I apologize regarding your dissatisfaction with the safe in the room. Concerning safety in the streets, unfortunately we are not responsible. You certainly have several choices in Paris, but I hope you... More 

Level Contributor
127 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 1 week ago

Visiting family so tourist attractions not on our agenda. Great location for access to transport infrastructure of the Metro and RER. Upgraded (at a cost) to a deluxe room with the promise of bigger room, free mini bar, high speed wifi (which was good as the standard wifi useless in room) and bathrobes. Obviously the bathrobes swung it ;-) Mini... More 

Helpful?
Thank DH_Perth
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for providing feedback. I am sorry to read about your dissatisfaction with the service and facilities. I shared your remarks with the service concerned to make sure it will not appear in the future. You certainly have several choices in Paris, but I hope you will give another opportunity to welcome you. Best regards Benoit Manceaux More 

1 review
3 of 5 stars Reviewed 1 week ago

Looked forward to staying at this quality brand hotel. Location next to Station made my side very noisy even at night. Area was a bit rough with lots of rough looking people wandering about in the evening. Rooms were tiny as were the bathrooms but clean. Good beds as they were very comfortable. Front desk (night) rude and overworked. Breakfast... More 

Review collected in partnership with bookinnfrance.com

Helpful?
Thank Tariq A
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for choosing the Holiday Inn Paris Gare de l'Est for your recent stay to Paris. I read with interest your comments and I apologize regarding the size of the room, the front desk staff. However, we are not responsible concerning the safety in the street. Best regards Benoit Manceaux More 

Ft. Lauderdale, Florida
Level Contributor
112 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was very impressed with the service. I arrived in the late morning, but was able to check in anyway. They upgraded me to an executive room which was quite large (especially for Paris) and had great amenities. This is the first time I have found a charger in the in-room safe - how convenient. The "American" items on the... More 

Helpful?
Thank flaphoto
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, I would like to sincerely thank you for kind words and generous support. I am delighted to learn that you enjoyed a nice moment with us and hope to have the pleasure of welcoming you again very soon. Best regards Benoit Manceaux More 

Lynchburg, Virginia
Level Contributor
200 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here on Thursday night July 7, 2016. The hotel is literally right across from the Gare de L'Est and within walking distance of the Gare de Nord. The staff was cheerful and helpful. There are numerous dining establishments with a variety of prices nearby. Our room, an Executive, was up-to-date and reasonably spacious by inner... More 

Helpful?
Thank ChamL
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, We would like to thank you for your comment on Tripadvisor regarding you recent visit at Holiday Inn Paris Gare de l'Est. We are delighted to hear that you enjoyed your stay in our hotel. We hope to have the pleasure of seeing you again at the hotel. Best regards Benoit Manceaux More 

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Staying in Chateau d'Eau / Gare du Nord

Neighborhood Profile
Chateau d'Eau / Gare du Nord
The neighborhood around Chateau d’Eau is an often overlooked part of town whose vibrant streets are great for a refreshing change. Long known for its immigrant population, this multicultural neighborhood's fabric has been enriched by communities from India, Pakistan, Arab-speaking countries, and Africa. Explore its colorful twists and turns from the Passage Brady (known for great Indian restaurants) to the Boulevard de Strasbourg.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the first Holiday Inn hotel in Paris with its own high speed train station!The Holiday Inn Paris Gare de l Est hotel is conveniently located for your business and leisure stays in Paris, in front of the historical and newly renovated TGV East station of Paris, Gare de l Est with high speed trains to Strasbourg, Frankfurt, Stuttgart, Basel, Zurich and Luxemburg. The Paris North Station, Gare du Nord, with its Thalys and Eurostar trains to Brussels, Amsterdam, Cologne and London is only a short walk or one metro stop away.The metro station Gare de l Est, with access stairs just a few steps away from the hotel entrance, and its three lines number 4, 5 and 7 quickly take you to the countless sights of Paris, the Eiffel Tower, Champs Elysées, Louvre Museum, Disneyland Paris or the Stade de France stadium for football matches, concerts or the annual rugby six-nations-tournament.Shopping areas such as the Galeries Lafayette department stores, the Opera district, the Expo Villepinte and the Expo Porte de Versailles are also easily accessible.The Holiday Inn Paris Gare de l Est hotel features 200 contemporarily designed and fully air conditioned, soundproof rooms, including executive rooms and suites.The five meeting rooms, all with natural daylight can cater for various events and meetings for up to 70 persons. ... more   less 

Additional Information about Holiday Inn Paris-Gare de L'Est

Address: 5 Rue du 8 mai 45 | 10 Arr., 75010 Paris, France
Location: France > Ile-de-France > Paris > Chateau d'Eau / Gare du Nord
Price Range: $90 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Paris-Gare de L'Est 4*
Number of rooms: 207
Reservation Options:
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Also Known As:
Holiday Inn Paris-Gare De l`Est Hotel Paris
Paris Holiday Inn
Hotel Style:
#290 Luxury Hotel in Paris
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