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Holiday Inn Paris-Gare de L'Est

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478 Reviews from our TripAdvisor Community

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Showing 271: English reviews
1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is situated in a fantastic location. Central to all the main attractions in Paris. From the hotel room you can see the Sacre Couer and Eiffel Tower. However, the service is less to be desired. On check in I was told that my room was upgraded to an executive room. Fantastic I thought... this room was located on... More 

Helpful?
Thank Shakira K
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest Thank you for providing feedback. I am sorry to read about your dissatisfaction with the air conditioning and the room. I shared your comments with the team concerned to make sure it will not appear again. You certainly have several choices in Paris, but I hope you will give another opportunity to welcome you. Sincerely Benoit Manceaux More 

Level Contributor
147 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed for a couple nights as I have before. Hotel is perfectly located for Gare De L'Est station and the Paris metro (right outside) the hotel is clean and tidy and modern looking, breakfast is very night and has warm food too (bacon, egg, sausage) overall pretty good but this year I had a few niggles..... My room was extremely... More 

Helpful?
Thank Marc S
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for choosing the Holiday Inn Gare de l'Est for your recent stay to Paris and for providing feedback. I read your good comments regarding the localisation, the decoration and the food. However, I regret that your room was to small and I present my sincere apologies concerning the staff at breakfast. I shared your comment with... More 

Amman
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Advantages: - In front of the metro station - The rooms are decorated well - Competitive prices per night - Breakfast was ok Disadvantages: - The check inn process takes long time - The rooms are small for couple - The A/C in the room was not efficient

Helpful?
Thank Alaa H
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for choosing the Holiday Inn Gare de l'Est for your recent stay to Paris. I read with interest your good comments regarding the localisation, the room decoration and the breakfast. However, I regret that the check in process, the size of the room and the air conditioning were not acceptable. I shared your comments with the... More 

Paderborn, Germany
1 review
5 of 5 stars Reviewed 4 days ago NEW

My whole travel experience was that much more elevated because of the stay at Holiday Inn. Located in a very central place. Right opposite is the Gare de L'est station and lot of restaurants of different cusinies on either sides. The rooms are very clean and very well maintained The service is top notch from the time you check in... More 

Review collected in partnership with bookinnfrance.com

Helpful?
Thank Anil00700
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, It is a real pleasure to read your comment regarding your recent visit at Holiday Inn Paris Gare de l’Est. We are delighted to read that we were able to meet your expectations. We constantly strive to achieve only the highest level of quality, service and hospitality. We hope to have the pleasure of seeing you again soon... More 

Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Great location in a nice part of paris. Within walking distance of lots of restaurants, things to do and the metro Lovely staff Rooms were amazing. Great decor. Great bed. Nice layout. Lovely quaint bathroom Traditional French windows and views

Helpful?
Thank Kate L
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you very much for your lovely comments about Holiday Inn Paris Gare de l’Est. It was a great pleasure to welcome you to Paris, and we are glad to hear that you had a very enjoyable stay with us. Thank you very much for pointing out your overall satisfaction with the hotel. We look forward to welcoming... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Good location.. Decent Breakfast ..Pathetic room AC was given a fan which is of no use .. change of room requested however was informed its a problem with all rooms .. was sweating full night.. pls dont book this hotel in summers ..

Helpful?
Thank vivek g
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for providing feedback. I am sorry to read that you did not enjoyed your stay with us. I shared your comment regarding the air conditioning with the maintenance department to investigate what is happened. I present my sincere apologies for the inconvenience during your stay. You have several choices but I hope you will give us... More 

newdelhi
Level Contributor
113 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
4 of 5 stars Reviewed 1 week ago

location is very nice for a tourist . bang in front of the the gare du lest station . walking distance from gare du nord where you boars the superfast thalys to Brussels and Amsterdam . The city tour open bus has a stop right in front . lots of eateries and convenience shops in the neighbourhood . can not... More 

Helpful?
Thank avsharma
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, It is a real pleasure to read your comment regarding your recent visit at Holiday Inn Paris Gare de l’Est. We are delighted to read that we were able to meet your expectations. We constantly strive to achieve only the highest level of quality, service and hospitality. We hope to have the pleasure of seeing you again soon... More 

London, United Kingdom
Level Contributor
2 reviews
4 of 5 stars Reviewed 1 week ago

Travelled with my family in August and the hotel offered a great deal given that it was the high season. The hotel is in an excellent location, opposite Gare de l'Est and less than 10 minutes walk from Gare du Nord. The staff were extremely helpful and courteous and always smiling. We had issues with the safe twice and on... More 

Review collected in partnership with bookinnfrance.com

Helpful?
Thank waterlilie
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, I would like to sincerely thank you for kind words and generous support. However I read with interest your comment regarding the size of the room. We have several sizes of room depending the category, floor and view. The front desk team is available to manage any demand concerning the room. I am delighted to learn that you... More 

Grenoble, France
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The washstand was a little blocked. The location is not at top but all was fine during the visit. The cleanliness, the service and the breakfast was very good. The room was very comfortable. The room heating does not work very well during my visit.

Review collected in partnership with bookinnfrance.com

Helpful?
Thank Josue C
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, THank you for choosing the Holiday Inn Gare de l'Est for your recent stay to Paris. It is a real pleasure to read your comments regarding the cleanliness, the service and the breakfast. However, We will check the room heating to make sure if everything is correct. I hope to have the pleasure to welcome you again at... More 

Baden-Baden, Germany
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We always like to stay here because it is ideally located: just a few steps form the Gare de l'est and Metro Station just in front of the Hotel. Unfortunately some of receptionists often seem to be stressed and not very experienced. The rooms are recently renovated (must have been2015)

Review collected in partnership with bookinnfrance.com

Helpful?
1 Thank K E
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for choosing the Holiday Inn Gare de l'Est for your recent stay to Paris. I read with interest your comments regarding the good location and the front office staff. I shared your remark with the team leader to resolve this case. I hope to have the pleasure to welcome you again. Best regards Benoit Manceaux More 

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Staying in Chateau d'Eau / Gare du Nord

Neighborhood Profile
Chateau d'Eau / Gare du Nord
The neighborhood around Chateau d’Eau is an often overlooked part of town whose vibrant streets are great for a refreshing change. Long known for its immigrant population, this multicultural neighborhood's fabric has been enriched by communities from India, Pakistan, Arab-speaking countries, and Africa. Explore its colorful twists and turns from the Passage Brady (known for great Indian restaurants) to the Boulevard de Strasbourg.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the first Holiday Inn hotel in Paris with its own high speed train station!The Holiday Inn Paris Gare de l Est hotel is conveniently located for your business and leisure stays in Paris, in front of the historical and newly renovated TGV East station of Paris, Gare de l Est with high speed trains to Strasbourg, Frankfurt, Stuttgart, Basel, Zurich and Luxemburg. The Paris North Station, Gare du Nord, with its Thalys and Eurostar trains to Brussels, Amsterdam, Cologne and London is only a short walk or one metro stop away.The metro station Gare de l Est, with access stairs just a few steps away from the hotel entrance, and its three lines number 4, 5 and 7 quickly take you to the countless sights of Paris, the Eiffel Tower, Champs Elysees, Louvre Museum, Disneyland Paris or the Stade de France stadium for football matches, concerts or the annual rugby six-nations-tournament.Shopping areas such as the Galeries Lafayette department stores, the Opera district, the Expo Villepinte and the Expo Porte de Versailles are also easily accessible.The Holiday Inn Paris Gare de l Est hotel features 207 contemporarily designed and fully air conditioned, soundproof rooms, including executive rooms and suites.The five meeting rooms, all with natural daylight can cater for various events and meetings for up to 70 persons. ... more   less 

Additional Information about Holiday Inn Paris-Gare de L'Est

Address: 5 Rue du 8 mai 45 | 10 Arr., 75010 Paris, France
Location: France > Ile-de-France > Paris > Chateau d'Eau / Gare du Nord
Price Range: $82 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Paris-Gare de L'Est 4*
Number of rooms: 207
Reservation Options:
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Also Known As:
Holiday Inn Paris-Gare De l`Est Hotel Paris
Paris Holiday Inn
Hotel Style:
#311 Luxury Hotel in Paris
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