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Mercure Paris Champs Elysees

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#1,236 of 1,810 Hotels in Paris
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449 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Numurkah, Australia
1 review
2 of 5 stars Reviewed 4 weeks ago

Very poor room. We enjoyed a wonderful holiday in Europe, staying at nine different hotels/apartments.This was by far the worst we encountered, and in my 35 years of travel in Australia, it would rate as one of the worst I have been at. In the middle of their summer, we had a room with no air conditioning and the only... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank neil2305
Southampton, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for a few days for the Tour De France and had a really good time. The location is perfect, less than a 5 minute walk to the Arc De Triomphe and a 15 minute walk to the Eiffel Tower. The staff were great, really friendly and spoke perfect English, we were in room 302 which was an... More 

Helpful?
Thank john b
Christophe P, Directeur at Mercure Paris Champs Elysees, responded to this review

Dear john b, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Champs Elysées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Zurich, Switzerland
Level Contributor
176 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

This place was quite well located, but for sure isn't on or even too near Champs Elysees. The room I had was beyond the garden out back and frankly was 'poky'. Couldn't open door fully as the bed was in the way, and the only place I could find room to unfold the ironing board was in the bathroom. Staff... More 

Helpful?
Thank Mike C
Christophe P, Directeur at Mercure Paris Champs Elysees, responded to this review

Dear Mike C, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Champs Elysées. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed June 15, 2016 via mobile

Stayed there for 2 nights. Room rates were not inline with the quality of product offered. I was assigned a room in the old building (like a backyard extension building.) Room has a musky smell. It is also very dark and room is poorly maintained. When asked why no bedroom slippers and toothbrush, I was told it's normal. Well, it's... More 

Helpful?
Thank 566jessiek

Travelers are raving about these Paris hotels

Sydney, Australia
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 13, 2016

What one would expect in Paris & nothing more. A small hotel near to the main sightseeing attractions of this city. Staff were pleasant, however they denied having any knowledge of the "package inclusions" that appear on their website & on the reservation. The package should have included a Paris Pass or The City Bag Mercure but was nothing was... More 

Helpful?
Thank Notnats6
Christophe P, Directeur at Mercure Paris Champs Elysees, responded to this review

Notnats6, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Champs Elysées. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Sao Paulo, SP
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 3, 2016

The hotel is just ok. Clean and staff is attentive. Rooms are really small. Elevator is too small and confusing, because it´s between floors, so you have to go up or down in the stairs. Breakfast is expensive for what it serves, if its not included in the rate. But, there are a market 1 block away and also a... More 

Helpful?
Thank MarceloM9
Christophe P, Directeur at Mercure Paris Champs Elysees, responded to this review

Dear MarceloM9, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Champs Elysées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

St. Bees, United Kingdom
Level Contributor
35 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed May 1, 2016

The hotel is situated in an expensive part of Paris and close to the AirFrance coaches and metro. The hotel is in a tradiation Parisian apartment block occupying 5 floors with a lift (elevator). The room was very nice and well cleaned. Unusually for Paris, my room had tea and coffee making facilities, including a cartridge type coffee maker. The... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Robert M
Christophe P, Directeur at Mercure Paris Champs Elysees, responded to this review

Dear Robert M, I want to thank you for choosing our hotel during your stay in Paris and for sharing your thoughts on Tripadvisor. I am delighted to read that you enjoyed your stay with us. I hope we have the pleasure of welcoming you again soon. Christophe PIAT Manager More 

geelong
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed April 29, 2016 via mobile

Our first impression of the hotel is that it is in need of a coat of paint and new carpets. Numerous small things signal "neglect". That said, location is excellent, staff helpful, rooms are small (it is Paris after all), but clean. Our initial room had a fault with the shower door. Once reported, we were moved without question. If... More 

Helpful?
Thank ccmmwelsh
Christophe P, Directeur at Mercure Paris Champs Elysees, responded to this review

Dear ccmmwelsh, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Champs Elysées. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Singapore, null, Singapore
2 reviews
4 of 5 stars Reviewed April 24, 2016 via mobile

Stayed for 9 days in Mecure champs Elysees For my trip in Paris.....good location as it is within walking distance to RER TRAIN station and metro....Normal room was a bit small though but was offered free upgrade to privilege room due to small complication... My wife was sick for the last day stay at the hotel....thanks to Jessy for all... More 

Helpful?
Thank Patrick H
Christophe P, Directeur at Mercure Paris Champs Elysees, responded to this review

Dear Patrick H, I want to thank you for choosing our hotel and for sharing your thoughts on Tripadvisor. I am delighted to read that you enjoyed our site and our service.Your comment has been brought to the attention of all staff. I hope we have the pleasure of welcoming you again soon. Christophe PIAT Manager More 

Kuala Lumpur
Level Contributor
59 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed April 19, 2016

To get the perfect location in Paris can be very expensive, this hotel is recommended by a friend of mine who has been staying here numerous of times whenever he is Paris. The room was small but nice. I was not expecting huge room. They do have lift but a super tiny one. 2 person and 2 luggages are the... More 

Helpful?
1 Thank K_Akit
Christophe P, Directeur at Mercure Paris Champs Elysees, responded to this review

Dear K_Akit, I want to thank you for choosing our hotel during your stay in Paris and for sharing your thoughts on Tripadvisor. I am delighted to read that you enjoyed your stay with us. I hope we have the pleasure of welcoming you again soon. Christophe PIAT Manager More 

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Staying in Champs-Elysees

Neighborhood Profile
Champs-Elysees
This area is characterized by its namesake avenue which extends northwest from the Louvre to the modern business district, punctuated by the iconic Arc de Triomphe. Grand embassies stand among impressive offices and presidential palaces; architecture from 19th century Universal Exhibitions, homes, art galleries, and 19th century streets designed by Baron Haussmann flank haute-couture boutiques. This neighborhood never rests, buzzing with visitors from around the world at all times of day and night, all within a stone's throw of the Seine.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Mercure Paris Champs Elysees

Address: 51 rue Lauriston | 16th Arr., 75116 Paris, France
Location: France > Ile-de-France > Paris > Champs-Elysees , Passy
Price Range: $117 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Paris Champs Elysees 3*
Number of rooms: 46
Reservation Options:
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Also Known As:
Mercure Paris Champs Elysees Hotel Paris
Best Western Paris
Best Western Champs Elysees
Paris Best Western
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