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Mercure Paris 19 Philharmonie La Villette Hotel

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#1,036 of 1,816 Hotels in Paris
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Mercure Paris 19 Philharmonie La Villette Hotel
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635 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Leicestershire, United Kingdom
Reviewed 1 week ago via mobile

I stayed here for one night with colleagues, the room was very basic and needed a refurbishment, we ate in the resultant and the food was average, we ordered a starter that included egg to be told the hotel had run out of eggs!

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Helpful?
Thank PJJSB
charlotte F, Responsable réception at Mercure Paris 19 Philharmonie La Villette Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Paris 19 Philharmonie La Villette. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. The Entrepot restaurant is not our property, we will transfer your comment directly to the restaurant. We appreciate your...

Crowborough, England, United Kingdom
Reviewed 1 week ago

The room was over 25 degrees, even with the windows open. The aircon was switched off for winter and could not be operated. Room service brought a fan which struggled to blow any air! Don't take the cooked breakfast: it's over-cooked and barely warm. Also the coffee is Nespresso - not what I expect in France.

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Helpful?
Thank Tim993
charlotte F, Responsable réception at Mercure Paris 19 Philharmonie La Villette Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Paris 19 Philharmonie La Villette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Toronto, Canada
Reviewed 1 week ago

This hotel is steps away from the metro making it convenient. Beside the hotel there were some restaurants which provided some choices. The only thing is that the main elevator was lower than the lobby floor so guests would have to carry their luggage half a floor down to access the elevators. The breakfast room was spacious and on the...

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Helpful?
Thank fishlover22
charlotte F, Responsable réception at Mercure Paris 19 Philharmonie La Villette Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte FOSTER Chef de Réception

Greater London, United Kingdom
Reviewed 2 weeks ago

Having just come from another Mercure in the centre of Paris I was very pleasantly surprised when I opened the room door. Very big and comfortable room with big bed, armchair, dressing gown and slippers and great bathroom and facilities including an amazing view of the new Philharmonie Concert Hall. Friendly staff and no £50 deposit required on arrival. Completely...

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Helpful?
Thank 23gillk
charlotte F, Responsable réception at Mercure Paris 19 Philharmonie La Villette Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Charlotte FOSTER Chef de Réception

Los Angeles, California
Reviewed October 6, 2016

The hotel is ok with no problem except WiFi is super weak and constantly kick you out of network, so I over used my data plan accidentally (wasn't aware of it until AT&T contacted me). This hotel doesn't offer WiFi for purchase so I am stuck with bad WiFi throughout my entire stay.

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Helpful?
Thank dondonibubu
charlotte F, Responsable réception at Mercure Paris 19 Philharmonie La Villette Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We apologize for the wifi connexion and we hope to welcome you back to our hotel very soon. Sincerely, Charlotte FOSTER Chef de Réception

Sydney, Australia
Reviewed September 16, 2016 via mobile

Room 320 2 big double beds Tea & coffee facilities Air con Right at entertainment centre Breakfast is good on the 10th floor Huge big bath Staff are lovely & helpful Waiting for lifts can be a problem Subway is near by

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Helpful?
Thank Helen T
charlotte F, Responsable réception at Mercure Paris 19 Philharmonie La Villette Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Charlotte FOSTER Front Office Manager

London, United Kingdom
Reviewed August 20, 2016

This hotel is simply not a four star hotel: if anything, it's a seriously over-priced three star one. We needed to say in this area at a hotel with a car park, but were disappointed. The staff at reception are nice enough, but the first room we had smelt musty with v noisy air-con. We were upgraded, which was nice...

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Helpful?
Thank TravelMan956
charlotte F, Responsable réception at Mercure Paris 19 Philharmonie La Villette Hotel, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Villette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Doha, Qatar
Reviewed August 17, 2016

We stayed for 5 nights . This is a disappointing Mercure Hotel : Reception staff are terrible and unfriendly at all , staff takes forever to do anything, very dirty rooms , very poor house keeping , very cheap bathroom items are provided , very poor Wifi . Location is quite good if you want to be close to Parc...

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Helpful?
Thank Mohamed8631
charlotte F, Responsable réception at Mercure Paris 19 Philharmonie La Villette Hotel, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Villette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Singapore
Reviewed August 1, 2016 via mobile

This is a pretty disappointing Mercure: breakfast is terrible, staff takes forever to do anything, doors in rooms are paper thin, our Aircon did not work. Location is quite good if you want to be close to Parc de la Villette. But the hotel needs a major upgrade and staff training.

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Helpful?
1Thank snetesin
charlotte F, Responsable réception at Mercure Paris 19 Philharmonie La Villette Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 19 Philharmonie La Villette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence....

A TripAdvisor Member
1 review
1 helpful vote
Reviewed July 27, 2016

Horrible Hotel: Very Dirty Room (No changes of linens during my 6 nights stay) (Very Smiley In-Room refrigerator) Facilities are old, very poor WIFI reception Staff of Reception with poor English standard (? pretended) (Remarks: I booked the room with breakfast through accor.com official homepage. However, during my check-in, I was told that breakfast was not included. I needed to...

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Helpful?
1Thank A TripAdvisor Member
charlotte F, Responsable réception at Mercure Paris 19 Philharmonie La Villette Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Villette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Mercure Paris La Villette, in Paris, is located nearby the Philharmonie, Parc de la Villette, next to the Zenith, Cite des Sciences et de l'Industrie. Large rooms with TV, minibar, kettle, safety box, tea and coffee facilities and large bathrooms . Enjoy our restaurant with two terrasses, our bar. For leisure, minigym & with sauna are available Very easy to travel in Paris, metro and tramway stations are nearby and a private garage is also available. Idealistic area to travel easily in Paris. Reception: 24 hours. Access: subway line 5 porte de pantin,tramway line 3, exit Porte de pantin from the ring. ... more   less 

Additional Information about Mercure Paris 19 Philharmonie La Villette Hotel

Address: 216 avenue Jean Jaures | 19 Arr., 75019 Paris, France (Formerly Mercure Paris La Villette Hotel)
Location: France > Ile-de-France > Paris
Price Range: $82 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris 19 Philharmonie La Villette Hotel 4*
Number of rooms: 182
Reservation Options:
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Also Known As:
Holiday Inn Paris-La Villette Hotel Paris
Paris Holiday Inn
Hotel Style:
#421 Luxury Hotel in Paris
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Paris 19 Philharmonie La Villette Hotel staff and other travelers.
5 questions
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Questions? Get answers from Mercure Paris 19 Philharmonie La Villette Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask to check the room before it's allocated.”
 of 5 bubbles TravelMan956, Aug 20, 2016 | Read review
“Book for room only, there are plenty good restaurants around for breakfast and dinner.”
 of 5 bubbles 788jackyz, Jul 22, 2016 | Read review
“Ask for a room high up”
 of 5 bubbles 219emilyg, Jun 21, 2016 | Read review
“verify your reservation the same day”
 of 5 bubbles tavor560, Nov 18, 2015 | Read review
“High up and rear for relative peace”
 of 5 bubbles senhoj2, Nov 10, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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