The Le Grand is a great location across from the Opera House and a short walk to Galleries Lafayette...

...The location was perfect…in close proximity to fine restaurants, cafes, and shopping...

...Hotel location is perfect and I loved running to Jardin des Tuileries on my morning runs...

...Great location in Paris and walking distance to most tourist activities...

...It is in an excellent location for walking anywhere in Paris, and is extremely well connected by the Metro...

...Close to subway as well - location was great...

...My experience about my hotel stay is a Very excellent hotel and the location is very good, with a beautiful lobby, and for us as a businessman, the club lounge is one of the best, enjoying doing my work... I feel this hotel is a good location for a businessman, very clean surfaces excellent...

...I also can't stress enough how ideal it's location is...

The hotel had an an ideal location, was beautiful inside, and the service was exceptional...

Beautiful, grand hotel in a central location in Paris...

...Room, service, location, everything, was spot on...

...Hotel has great architecture, good location and very opulent...

...The hotel is in a great location, and the service is exceptional... This hotel has it all, location, beautifully decorated and exceptional service you won't find easily around the world...

...The location was terrific, across from the Palais Garnier and the Fragonard Perfum museum, with many shops and restaurants nearby...

The hotel is in lovely historic building in a fantastic location next to Opéra, very close to department stores and other shops, as well as several métro and RER stations. This area is my favourite area for hotels in Paris, but the InterContinental has the very top location in this area...

...The location is easy to get to and just around the block from the Garnier Opera House...

...The hotel is very beautiful with a very excellent location The staff at reception are good and nice.. the cleaning ladies are excellent..... Other than that, the hotel is very beautiful and the location is excellent...

...Room, service, bed, pillows, aircon, furnishings, food, every single member of staff, location, english TV channels, public areas, all perfect...

...Our room was large and very nice with a reasonable price ( for Paris) and the location is good...

...Location is excellent as you are at the centre of town...

This hotel exceeding my expectations from the room size and decor to the amazing service provided by all who worked there... The decor was very Parisian very nice and the view of the Opera House with the open windows was spectacular...

...Our room, once ready, was by far the nicest one of our long trip...

...The rooms are lavishly, tastefully decorated...

...Inner decoration with good taste... But wasn’t happy with the shower in the room this time...

...The club room was very comfortable, clean, quiet, and always stocked with a variety of drinks and snacks...

...Our room was waiting for us when we got in, and it was wonderful, with a balcony and a view of the Eiffel tower from the balcony...

...Rooms are elegantly fashioned and bath products were of high quality as well...

...Booked a King Premium balcony room and the bedroom and bathroom were both very spacious with beautiful decor and a very comfortable bed...

...The lounge was lovely with a very good evening canapé and drink spread and a great breakfast...

...The decor is beautiful, the entire atmosphere is so elegant, and the beds (of course) are spectacular...

...So it was a pure delight that Le Grand became even better than before!...

...Spacious and impressive lounge bar, with high ceilings, good to meet people, have a nice chat with some privacy too...

...We waited for our room in the club lounge which turned out to be our favorite spot in Paris... We had a jr. suite that was decorated so beautifully, the bathroom had great Balmain products that I loved... This hotel has it all, location, beautifully decorated and exceptional service you won't find easily around the world...

Grand hotel with old charm...

...Great beds, clean room...

...To their credit, the rooms and lobby are well appointed and beautiful...

...Our room was lovely, tastefully decorated...

...Does whoever designed the rooms believe that only one person in a couple needs to charge a smartphone (and smartwatch) at night?...

...The location is easy to get to and just around the block from the Garnier Opera House... Our room was very nice with a bathroom with all the amenities...

...This is a good spot for a first time visitor but Paris offers many smaller spots with charm and a more French atmosphere...

...Our (upgraded) room was not ready when we arrived and the gentleman at the desk invited us to relax in the hotel's Lobby Bar for a complementary glass of champagne until it was ready... Our room, once ready, was by far the nicest one of our long trip...

...This hotel exceeding my expectations from the room size and decor to the amazing service provided by all who worked there. A special thanks to Valentin who went over and above to make sure our room was ready as early as possible as we arrived a bit early... The room was nice…very clean and spacious and the extra roll away bed was very comfortable for my teen...

...My only gripe is the marketing, and subsequent cost, of the Opera View Rooms. We booked a Premium Opera View Balcony King Room, and were provided a nice room near the front of the Opera... We realise this is not the hotel's fault, however when these rooms are being charged at significantly more than other rooms in the hotel, we were left feeling pretty annoyed to be honest... I wouldn't hesitate recommending this hotel, but just be warned about these rooms for the foreseeable future (ie... the renovation work will apparently be completed end of 2024)...

...We booked a Opera View room for 6 days on a recent stay and was surprised to find that the 2nd floor view of the opera house was just a view of the contraction scaffolding surrounding the building. I then noticed that subway station directly underneath the room would cause the room to shake every minute or so... I tried calling the front desk from the room but after 3 calls and waiting for 20min for a call back I had to walk down to the front desk to enquire about a different room... The front desk representative seem to be aware of the issues and told me that this is a frequent complaint about those rooms but that they did not have any other opera view rooms available so they would have to move me to a different non-opera view room if we wanted to change... We agreed to the change as we would not be able to fall asleep in that room given all the noise and shaking... The staff was nice enough have our luggage moved for us but when arriving to our new room, we found that we were still over a subway station and the room shook every few minutes... At least this room has less street noise which helped a little bit...

I was very happy and pleased to stay at this beautiful lovely hotel. All of the front-of-house staff from the doormen, and valet to the room attendants always genuinely smiled, welcoming me and my family... The front desk club room staff including our attendants Arsene and Guiseppe (the kind Italian gentleman wearing spectacles) were very hospitable to me and my family... The club room was very comfortable, clean, quiet, and always stocked with a variety of drinks and snacks... I highly recommend the club room, you will not be disappointed...

...Our room was waiting for us when we got in, and it was wonderful, with a balcony and a view of the Eiffel tower from the balcony...

...Our rooms were immaculate and turndown service was nice to come back to after a day out in Paris on our feet. Rooms are elegantly fashioned and bath products were of high quality as well...

...Booked a King Premium balcony room and the bedroom and bathroom were both very spacious with beautiful decor and a very comfortable bed. The room had 3 small balconies with incredible views... Highly recommend for an upscale, yet comfortable hotel in the beautiful city of Paris...

...If anyone is looking for a high-class stay in the 'Opera' district of Paris, this hotel requires no further thought, just book...

...We book a room for 2300 euro, we arrived at 18.00, the room was not ready (when it should had been by 14.00). Hotel didn't care, instead they offered a smaller room to wait untill out room is ready... Support independent boutique hotels instead who care about you...

...However, if you are interested in the Opera view/balcony, make sure you stay away from room 3126... The doors were sealed shut for security reasons (apparently, a president once stayed there and had to be secure)... Very disappointed because the view and balcony were the main reason we chose the room and spent the extra money... To their credit, the rooms and lobby are well appointed and beautiful...

...As a diamond member of IHG, the hotel provided an room upgrade, cake and champagne were offered in the room for our anniversary celebration...

...We waited for our room in the club lounge which turned out to be our favorite spot in Paris... We had a jr. suite that was decorated so beautifully, the bathroom had great Balmain products that I loved...

...Room, service, bed, pillows, aircon, furnishings, food, every single member of staff, location, english TV channels, public areas, all perfect... The only single negative was one day it looked like housekeeping got called away and forgot to finish the room...

...The worst feature of the rooms is in the bathrooms... Does whoever designed the rooms believe that only one person in a couple needs to charge a smartphone (and smartwatch) at night?... Our room faced the interior and was extremely quiet at night, probably the quietest we've experienced in a hotel for a long time... I felt very short-changed by this, particularly when one of the nights was priced at €721...

...As an IHG Platinum Ambassador member, our room had been upgraded to junior suite with wonderful views of Paris Opera, and many special thanks to front of the house manager Mr. Marios Argyropoulos who made this happened for us, and every minute of our our stay was unforgettable and enjoyable...

...Rooms were well maintained and the hotel is ideally located as next to opera house, subway and galleries Lafayette...

...The hotel is so generous to the ihg member, and I get a promotion to upgrade to the opera view room...

...Yes, I didn’t get my guaranteed upgrade as an Ambassador member but I get it that the hotel is so full and appreciated that they gave me a very large Premium room on the top floor as per my request and even threw in a bottle of champagne and platter of macaroons to celebrate my anniversary with my hubby... Room was nicely refurbished, bed was very comfortable and the housekeeping team was excellent...

...When we did get to the front desk, we were told that our room was not ready which was surprising since it was now 4pm. We went out for a snack and we’re called to say our room was ready... Our room was large and very nice with a reasonable price ( for Paris) and the location is good...

My husband and I stayed in this hotel towards the end of a 2 1/2 week vacation... Despite that one flaw, the hotel was great and we would probably stay there again!...

...My only gripe is the marketing, and subsequent cost, of the Opera View Rooms. We booked a Premium Opera View Balcony King Room, and were provided a nice room near the front of the Opera... We realise this is not the hotel's fault, however when these rooms are being charged at significantly more than other rooms in the hotel, we were left feeling pretty annoyed to be honest...

...But wasn’t happy with the shower in the room this time...

The InterContinental Paris le Grand was a total disappointment and should not be a 5-star hotel. We booked a Opera View room for 6 days on a recent stay and was surprised to find that the 2nd floor view of the opera house was just a view of the contraction scaffolding surrounding the building...

...I know this can be an expensive hotel, but I truly believe it is worth every penny...

...I feel this hotel is a good location for a businessman, very clean surfaces excellent...

...Booked a King Premium balcony room and the bedroom and bathroom were both very spacious with beautiful decor and a very comfortable bed...

...My wife and I stayed one night to celebrate our 1st wedding anniversary, and purposefully chose not to stay at The Ritz as this hotel had had a more recent renovation, and I personally love IHG Intercontinental Beds. All I can say is, this hotel is a no-brainer for anyone who expects American 1st class service in Paris...

Not money worth place with unprofessional and helpless people, train station like. We book a room for 2300 euro, we arrived at 18.00, the room was not ready (when it should had been by 14.00)... It took me almost 2 hours to cancel and get a refund at hotels com as this hotel didn't do anything to contact them to solve the problem... They don't deserve this cash for the service they cannot provide... Pitty overpriced place, crowded and ugly... Support independent boutique hotels instead who care about you...

...Diamond Ambassador is well recognised... One staff Gilles was exceptional...

...Unfortunately Le Grand does not score high here: what is offered for afternoon tea and evening canapés was pretty much the same every day: nothing warm in the evening... So management: please do something about this so you can rank amongst the best lounges...

...However, if you are interested in the Opera view/balcony, make sure you stay away from room 3126... Very disappointed because the view and balcony were the main reason we chose the room and spent the extra money...

...Well done, Kareem, appreciated...

...Breakfast is a hefty €45 per person, but was free because of my diamond status in IHG Rewards. The food and service were both excellent, and particularly enjoyable in such an ornate dining room, and in our case excellent value at €0 per person... In a 5* hotel, I expect bars of soap, at least on request... When guests pre-notify their arrival and departure times, it shouldn't be difficult to organise housekeeping so that guests can enjoy each paid night for almost 24 hours... I felt very short-changed by this, particularly when one of the nights was priced at €721...

...We had dinner at the hotel restaurant, it was very good and there are lots of restaurants with various price points within easy walking distance...

This hotel is not worth the effort or the price. I love intercontinental hotels but this one is bad... Not worth the price at all and we paid a lot Try some other property this one is worth the skip...

...Oh my God it ruined my entire stay!!... Since we didn't do anything, we respectfully asked for another table!...

...Maybe the price is so high but I think it's worth the price...

...Quick phone call and it was rectified within 20 minutes...

...Yes, I didn’t get my guaranteed upgrade as an Ambassador member but I get it that the hotel is so full and appreciated that they gave me a very large Premium room on the top floor as per my request and even threw in a bottle of champagne and platter of macaroons to celebrate my anniversary with my hubby...

...Housekeeping: 10/10 Morning and turn down service daily was impeccable...

...A special thanks to Valentin who went over and above to make sure our room was ready as early as possible as we arrived a bit early. The room was nice…very clean and spacious and the extra roll away bed was very comfortable for my teen...

...Our room, once ready, was by far the nicest one of our long trip... The reason I gave it 4 instead of 5 is the shower...

...Turn down service with towels replaced nightly...

...But wasn’t happy with the shower in the room this time...

...The shower is so small that you have to spin in pace to rinse off and their soap and shampoo bottles are so large that they don't fit on the holder that is in the shower so they are all placed on the floor which is it's own issue since the shower is so small that you cannot bend over to pick them up. You'll find yourself doing a death-defying squat while trying not to slip in order to get the soap, shampoo, and conditioner...

I was very happy and pleased to stay at this beautiful lovely hotel... The club room was very comfortable, clean, quiet, and always stocked with a variety of drinks and snacks...

...I feel this hotel is a good location for a businessman, very clean surfaces excellent...

...Our rooms were immaculate and turndown service was nice to come back to after a day out in Paris on our feet. Rooms are elegantly fashioned and bath products were of high quality as well...

...Great beds, clean room... The hotel was totally renovated during Covid and they did a truly excellent job...

...The hotel seems well managed, with sharp attention to details...

...Everything as you would expect from a five star hotel...

...We liked the way that the hotel gave us fruit and water in the room... It also means that there's no paper in the bathroom... The hotel provides no bars of soap, not even on request... In a 5* hotel, I expect bars of soap, at least on request... And there's no soap at all in the shower; you have to take liquid soap from elsewhere in the bathroom to the shower... When guests pre-notify their arrival and departure times, it shouldn't be difficult to organise housekeeping so that guests can enjoy each paid night for almost 24 hours...

...Rooms were well maintained and the hotel is ideally located as next to opera house, subway and galleries Lafayette...

...Room, service, bed, pillows, aircon, furnishings, food, every single member of staff, location, english TV channels, public areas, all perfect...

...The concierge was most helpful, the front desk staff was efficient and the housekeeping was superb!...

...The hotel is very beautiful with a very excellent location The staff at reception are good and nice.. the cleaning ladies are excellent...

...Our room was very nice with a bathroom with all the amenities...

...However, this hotel managed to keep things running efficiently & effortlessly, with every staff giving a smile, polite greeting or a simple Bonjour Madame each time you walk by... Room was nicely refurbished, bed was very comfortable and the housekeeping team was excellent...

...Our (upgraded) room was not ready when we arrived and the gentleman at the desk invited us to relax in the hotel's Lobby Bar for a complementary glass of champagne until it was ready... Our room, once ready, was by far the nicest one of our long trip... The breakfast was sooo delicious and everyone on the staff was helpful... The concierge desk was terrific and recommended some delicious dinners..thank you Jean... and lots of shopping and restaurants within walking distance... The water pressure is very low and the water never got very hot...

We spent 6 wonderful nights at Intercontinental Le Grand in rooms 3134 and 3211... Housekeeping: 10/10 Morning and turn down service daily was impeccable... Concierge team: 10/10 I communicated with Louise prior to our arrival and she arranged some tours for us which were amazing and the ladies and gentlemen at the desk were all extremely helpful with restaurant reservations and recommendations... The STARS of this hotel were the wonderful staff at the club lounge... Mr. Joseph, Mr. Gilbert, Mr Henri and all of the other members of the club lounge provided the most amazing service!... Our family thanks you for making our stay all the more special...

...I tried calling the front desk from the room but after 3 calls and waiting for 20min for a call back I had to walk down to the front desk to enquire about a different room. The front desk representative seem to be aware of the issues and told me that this is a frequent complaint about those rooms but that they did not have any other opera view rooms available so they would have to move me to a different non-opera view room if we wanted to change... I then found that the first representative we worked with never gave us the welcome packet of wifi information...

I was very happy and pleased to stay at this beautiful lovely hotel. All of the front-of-house staff from the doormen, and valet to the room attendants always genuinely smiled, welcoming me and my family... The front desk club room staff including our attendants Arsene and Guiseppe (the kind Italian gentleman wearing spectacles) were very hospitable to me and my family... The club room was very comfortable, clean, quiet, and always stocked with a variety of drinks and snacks... I highly recommend the club room, you will not be disappointed... When inquiring about reservations to a certain exclusive venue, the concierge Lea, was most helpful and willing to accommodate... It seemed like anything you needed, the staff here was always willing to help... I am so grateful for the kindness and warmth that I received from this hotel... Thank you to all who accommodated us at the Intercontinental Paris - Le Grand...

...Our room was waiting for us when we got in, and it was wonderful, with a balcony and a view of the Eiffel tower from the balcony. I cannot say enough good words about the staff at this hotel... A special thank you of course to Giles at the lounge... I have recommended this to many friends travelling to Paris, and everyone who has visited has told me they had a great stay...

...Our stay at the Intercontinental Le Grand Hotel in Opera (9th arrondisement) was superb! From the front desk (thanks to Valentine and her colleagues) to the concierge desk staff, not to mention the great staff in Cafe de la Paix, everything was top notch... Being Platinum members (IHG), the buffet breakfast was offered daily which was exceptional serving every diverse group of cultural foods imaginable... The wait staff was wonderful, both at breakfast and at dinner... Our rooms were immaculate and turndown service was nice to come back to after a day out in Paris on our feet...

The hotel had an an ideal location, was beautiful inside, and the service was exceptional. We were traveling to celebrate my daughter's 16th birthday and the hotel staff went above and beyond to make the experience even beyond what she dreamed... A particular thanks to Qi, with whom I had communicated in advance and who we then met while at the hotel - we have deep gratitude for all the ways in which you made this experience special... I would absolutely stay here again should we travel back to Paris...

...Booked a King Premium balcony room and the bedroom and bathroom were both very spacious with beautiful decor and a very comfortable bed... The entire staff were so accommodating and kind..from the front desk employees, to the bar staff, to our waiter at Cafe de La Paix as well as the doormen, valet and maid staff we encountered... Walkable to so many things, as well as close metro/underground stops that were very convenient...

...All I can say is, this hotel is a no-brainer for anyone who expects American 1st class service in Paris. The staff are truly wonderful, from the bellhops to the manager... We had an issue during our stay, and the hotel could not do enough for us to correct it... My honest opinion is that more 'Leading Hotels' would succeed a lot better if they followed customer service care as well as Christophe and his superb team at The Intercontinental Paris Le Grand...

...We book a room for 2300 euro, we arrived at 18.00, the room was not ready (when it should had been by 14.00). Hotel didn't care, instead they offered a smaller room to wait untill out room is ready... It took me almost 2 hours to cancel and get a refund at hotels com as this hotel didn't do anything to contact them to solve the problem... They don't deserve this cash for the service they cannot provide... Support independent boutique hotels instead who care about you...

...Although this hotel exceeds the five stars standards, it is worth to note, that when staff is loyal, the hotel will for sure be loyal to its customers... Five stars plus service by all means...

...The hotel is magnificent, good service, spacious and nicely decorated room. Bathroom was a little cold so maybe Make sure the towel rail heater is working, that would help... Excellent breakfast, rich and various buffets, so not boring even for a long stay... Staff made our stay even more memorable with nice treats to celebrate my husband’s birthday...

...Great beds, clean room... The lounge staff is very friendly and helpful and you can check-in and check-out at the Lounge... Breakfast at the lounge was Ok but somewhat basic... The lounge is now quite large and never really crowded... The lounge offers breakfast, afternoon tea and "drinks and canapés" in the late afternoon/early evenings (1700-1900)... Unfortunately Le Grand does not score high here: what is offered for afternoon tea and evening canapés was pretty much the same every day: nothing warm in the evening...

This was the first time we visited Paris and despite some days with typical grey November weather, the hotel made our 3-nights stay truly amazing... The room was good, the food was great, but especially the staff made this experience so great - they were extremely helpful and friendly...

This hotel is amazing at the moment of check-in we felt so welcomed by Marianne she greeted us with a smile and great service. We waited for our room in the club lounge which turned out to be our favorite spot in Paris... The hotel is in a great location, and the service is exceptional... The club lounge is the real star of this hotel together with its manager mister Gilles, he made sure we felt like royalty during our stay, he keeps the lounge going like a fine-tuned clock... His kindness and friendliness is amazing and he plays a big part in why we loved this hotel, actually so much that we booked again for my birthday in February... Arsene, Gilbert, and Henry also did an excellent job in serving us and letting us feel welcome and valued guests... And Leo in the lounge was very friendly and helpful too... We can't wait to stay again I still daydream of all the tarts I got in the lounge, and can't wait to stay again in February and spend my birthday in this beautiful hotel surrounded by amazing staff... This hotel has it all, location, beautifully decorated and exceptional service you won't find easily around the world... I give the hotel 10/10 without a doubt...

...The hotel seems well managed, with sharp attention to details... I want to single out Kareem at the check in counter... He helped us calmy and expertly, and took care of our rather complicated reservations with skill and politeness... Well done, Kareem, appreciated...

...We liked the way that the hotel gave us fruit and water in the room... The hotel provides no bars of soap, not even on request... In a 5* hotel, I expect bars of soap, at least on request... Despite my diamond status in IHG Rewards and having checked in after midnight, we were offered late checkout until only 14:00... When guests pre-notify their arrival and departure times, it shouldn't be difficult to organise housekeeping so that guests can enjoy each paid night for almost 24 hours...

...But what made this hotel exceptional for us was the concierge service. They provided helpful information via email before our visit... When we arrived early in the morning after a long flight, they were able to accommodate us with an early check in... They helped us get a table for dinner at a wonderful neighborhood restaurant, Le Petit Regalade... And when we were leaving on a Sunday morning, and were surprised to learn that the streets were closed and there were no taxis to take us to the Gare de Lyon train station because of a 10K race, the concierge on duty gave us Metro tickets and personally accompanied us to Auber Metro, carrying both our heavy bags and showing us where to find our train... Exceptional service like that is rare these days, but it is clear the Le Grand has an exceptional team... Thank you for all your staff did to provide us with a wonderful at your beautiful hotel!...

...The hotel is very beautiful with a very excellent location The staff at reception are good and nice.. the cleaning ladies are excellent..... With this lady who bears the name (K), when she saw us two women offered us the first table in the entrance, I asked her if there was another table in the balcony, she started screaming I don't have a look, I don't!!... I said: Can you check please as I refer to the many tables available!!... Thats hotel with every thing good how they let staff like her to work there i didn’t came to have this angry face first things in the morning !!...

...However, this hotel managed to keep things running efficiently & effortlessly, with every staff giving a smile, polite greeting or a simple Bonjour Madame each time you walk by. You feel the warmth of service even though you know that they are stretched ... Yes, I didn’t get my guaranteed upgrade as an Ambassador member but I get it that the hotel is so full and appreciated that they gave me a very large Premium room on the top floor as per my request and even threw in a bottle of champagne and platter of macaroons to celebrate my anniversary with my hubby... Room was nicely refurbished, bed was very comfortable and the housekeeping team was excellent...

This is an elegant hotel with a full five star experience. From the moment you are greeted at the door to the lavish breakfast and elevated dinner experiences you will feel relaxed and have all of your needs carefully cared for... A short taxi ride to shopping and all the landmarks and a spectacular view of the Opera House await you...

We spent 6 wonderful nights at Intercontinental Le Grand in rooms 3134 and 3211... Hotel location is perfect and I loved running to Jardin des Tuileries on my morning runs... So much shopping and dining steps away from the hotel... Concierge team: 10/10 I communicated with Louise prior to our arrival and she arranged some tours for us which were amazing and the ladies and gentlemen at the desk were all extremely helpful with restaurant reservations and recommendations... Mr. Joseph, Mr. Gilbert, Mr Henri and all of the other members of the club lounge provided the most amazing service!... Our family thanks you for making our stay all the more special... We looked forward to our breakfast and afternoon break in the club...

...Our (upgraded) room was not ready when we arrived and the gentleman at the desk invited us to relax in the hotel's Lobby Bar for a complementary glass of champagne until it was ready... Our room, once ready, was by far the nicest one of our long trip... The breakfast was sooo delicious and everyone on the staff was helpful... The concierge desk was terrific and recommended some delicious dinners..thank you Jean... and lots of shopping and restaurants within walking distance... The reason I gave it 4 instead of 5 is the shower... Despite that one flaw, the hotel was great and we would probably stay there again!...

I was very happy and pleased to stay at this beautiful lovely hotel. All of the front-of-house staff from the doormen, and valet to the room attendants always genuinely smiled, welcoming me and my family... The front desk club room staff including our attendants Arsene and Guiseppe (the kind Italian gentleman wearing spectacles) were very hospitable to me and my family... The club room was very comfortable, clean, quiet, and always stocked with a variety of drinks and snacks... The food served during breakfast, lunch, and dinner was very fresh and delicious... I highly recommend the club room, you will not be disappointed... It seemed like anything you needed, the staff here was always willing to help... It just made our family trip to Paris even more special... Thank you to all who accommodated us at the Intercontinental Paris - Le Grand...

...I then found that the first representative we worked with never gave us the welcome packet of wifi information... The shower is so small that you have to spin in pace to rinse off and their soap and shampoo bottles are so large that they don't fit on the holder that is in the shower so they are all placed on the floor which is it's own issue since the shower is so small that you cannot bend over to pick them up... You'll find yourself doing a death-defying squat while trying not to slip in order to get the soap, shampoo, and conditioner... Lastly, the hotel has a beautiful entry way with two sets of large double doors although they 3 of the 4 sets are closed off and they have a bellman opening one of the double doors so you'll find yourself opening the first door from the street then having an awkward dance with the bellman to get into second door and into the hotel lobby...

...Our room was waiting for us when we got in, and it was wonderful, with a balcony and a view of the Eiffel tower from the balcony... A special thank you of course to Giles at the lounge... I also can't stress enough how ideal it's location is... I know some may complain that it's in a "touristy" area, but it is central to just about everything in Paris, with loads of subway lines and bus stops just a few feet away, and walking distance to many of the best attractions...

...Our stay at the Intercontinental Le Grand Hotel in Opera (9th arrondisement) was superb! From the front desk (thanks to Valentine and her colleagues) to the concierge desk staff, not to mention the great staff in Cafe de la Paix, everything was top notch... Being Platinum members (IHG), the buffet breakfast was offered daily which was exceptional serving every diverse group of cultural foods imaginable... The wait staff was wonderful, both at breakfast and at dinner... Our rooms were immaculate and turndown service was nice to come back to after a day out in Paris on our feet... Rooms are elegantly fashioned and bath products were of high quality as well... Can’t say enough about this luxury hotel brand...

The hotel had an an ideal location, was beautiful inside, and the service was exceptional. We were traveling to celebrate my daughter's 16th birthday and the hotel staff went above and beyond to make the experience even beyond what she dreamed... I would absolutely stay here again should we travel back to Paris...

Beautiful, grand hotel in a central location in Paris. Booked a King Premium balcony room and the bedroom and bathroom were both very spacious with beautiful decor and a very comfortable bed... The room had 3 small balconies with incredible views... The entire staff were so accommodating and kind..from the front desk employees, to the bar staff, to our waiter at Cafe de La Paix as well as the doormen, valet and maid staff we encountered... Highly recommend for an upscale, yet comfortable hotel in the beautiful city of Paris... Walkable to so many things, as well as close metro/underground stops that were very convenient... Would love to return to this hotel in the future...

...My wife and I stayed one night to celebrate our 1st wedding anniversary, and purposefully chose not to stay at The Ritz as this hotel had had a more recent renovation, and I personally love IHG Intercontinental Beds. All I can say is, this hotel is a no-brainer for anyone who expects American 1st class service in Paris... The decor is beautiful, the entire atmosphere is so elegant, and the beds (of course) are spectacular... If anyone is looking for a high-class stay in the 'Opera' district of Paris, this hotel requires no further thought, just book...

...Not our first stay at this really grandeur hotel excellently located especially for those who like walking. The hotel is magnificent, good service, spacious and nicely decorated room... Bathroom was a little cold so maybe Make sure the towel rail heater is working, that would help... Excellent breakfast, rich and various buffets, so not boring even for a long stay... Spacious and impressive lounge bar, with high ceilings, good to meet people, have a nice chat with some privacy too... Staff made our stay even more memorable with nice treats to celebrate my husband’s birthday...

...Accommodations were excellent, restaurants were amazing and staff was very pleasant. We traveled with a 3 year old and they made sure we had everything we needed for an unforgettable stay...

...We had a great (upgraded) room (Rue Scribe) on a high floor. Great beds, clean room... We had also booked lounge access to avoid the crowds in the main restaurant... The lounge moved to the 1st floor and is quite large... The lounge staff is very friendly and helpful and you can check-in and check-out at the Lounge... Breakfast at the lounge was Ok but somewhat basic... It was possible to order from a limited menu as well... The croissants are excellent (which has become rare in hotels around the world) but we are in Paris so you would expect it... The lounge is now quite large and never really crowded... It's a really great place to be if you want some peace and quiet after a busy day and it really feels "at home"... The lounge offers breakfast, afternoon tea and "drinks and canapés" in the late afternoon/early evenings (1700-1900)... As we stayed in other Intercontinental and their lounges in London Park Lane and Tokyo ANA we could compare... Unfortunately Le Grand does not score high here: what is offered for afternoon tea and evening canapés was pretty much the same every day: nothing warm in the evening... So management: please do something about this so you can rank amongst the best lounges... But overall we had a great stay and will be back...

This was the first time we visited Paris and despite some days with typical grey November weather, the hotel made our 3-nights stay truly amazing. The hotel and its restaurant are stunning and you can really feel the historical importance of the building (which they have managed to preserve)... The room was good, the food was great, but especially the staff made this experience so great - they were extremely helpful and friendly...

This hotel is amazing at the moment of check-in we felt so welcomed by Marianne she greeted us with a smile and great service. We waited for our room in the club lounge which turned out to be our favorite spot in Paris... The city was crowded and we felt such a sanctuary in the lounge... We had a jr. suite that was decorated so beautifully, the bathroom had great Balmain products that I loved... The hotel is in a great location, and the service is exceptional... The club lounge is the real star of this hotel together with its manager mister Gilles, he made sure we felt like royalty during our stay, he keeps the lounge going like a fine-tuned clock... Arsene, Gilbert, and Henry also did an excellent job in serving us and letting us feel welcome and valued guests... And Leo in the lounge was very friendly and helpful too... We can't wait to stay again I still daydream of all the tarts I got in the lounge, and can't wait to stay again in February and spend my birthday in this beautiful hotel surrounded by amazing staff... This hotel has it all, location, beautifully decorated and exceptional service you won't find easily around the world... I give the hotel 10/10 without a doubt...

The hotel is in lovely historic building in a fantastic location next to Opéra, very close to department stores and other shops, as well as several métro and RER stations... Breakfast is a hefty €45 per person, but was free because of my diamond status in IHG Rewards... We liked the way that the hotel gave us fruit and water in the room... It also means that there's no paper in the bathroom... The hotel provides no bars of soap, not even on request... In a 5* hotel, I expect bars of soap, at least on request... There were power sockets on only one side of the bed... Does whoever designed the rooms believe that only one person in a couple needs to charge a smartphone (and smartwatch) at night?... Despite my diamond status in IHG Rewards and having checked in after midnight, we were offered late checkout until only 14:00...

...Room, service, bed, pillows, aircon, furnishings, food, every single member of staff, location, english TV channels, public areas, all perfect. Had a lovely delivery of a cake and bottle of champagne for our wedding anniversary with a nice card from the GM... Supplies of tea and coffee were not replenished and used mugs and glasses not relaced...

...The location is easy to get to and just around the block from the Garnier Opera House. We had dinner at the hotel restaurant, it was very good and there are lots of restaurants with various price points within easy walking distance... Our room was very nice with a bathroom with all the amenities... All the staff was wonderful and very helpful, especially the concierges...

...Our room was large and recently renovated. The location was terrific, across from the Palais Garnier and the Fragonard Perfum museum, with many shops and restaurants nearby... But what made this hotel exceptional for us was the concierge service... When we arrived early in the morning after a long flight, they were able to accommodate us with an early check in... They helped us get a table for dinner at a wonderful neighborhood restaurant, Le Petit Regalade... And when we were leaving on a Sunday morning, and were surprised to learn that the streets were closed and there were no taxis to take us to the Gare de Lyon train station because of a 10K race, the concierge on duty gave us Metro tickets and personally accompanied us to Auber Metro, carrying both our heavy bags and showing us where to find our train... Thank you for all your staff did to provide us with a wonderful at your beautiful hotel!...

...However, this hotel managed to keep things running efficiently & effortlessly, with every staff giving a smile, polite greeting or a simple Bonjour Madame each time you walk by... Yes, I didn’t get my guaranteed upgrade as an Ambassador member but I get it that the hotel is so full and appreciated that they gave me a very large Premium room on the top floor as per my request and even threw in a bottle of champagne and platter of macaroons to celebrate my anniversary with my hubby... Room was nicely refurbished, bed was very comfortable and the housekeeping team was excellent...