We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Mercure Paris 15 Porte de Versailles

Traveler (115)
Room & Suite (75)
Dining (15)

About

#711 of 1,827 hotels in Paris
Location
Cleanliness
Service
Value
The hotel offers 54 air-conditioned rooms. Good location in a quiet street, only 10 minutes walking from Paris Exhibition Centre and close to the Eiffel Tower. Warm and friendly atmosphere. The hotel features a bar, 5 meeting rooms and indoor parking.
Read more
Property amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Room service
Breakfast Available
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
Show more
Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Good to know
HOTEL CLASS

Location

Full view
96Great for walkers
Grade: 96 out of 100
100Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
567Reviews
13Q+A
15Room tips
Traveler rating
  • 187
  • 251
  • 89
  • 26
  • 14
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
Not in a crowded touristic corner, but yet you this calm area supports this lovely spacious corner. I have limited access for issues, without questioning I’ve been given the accessibility room. I must say I wish it was better ventilated, but other than that, everything was
Read more
Response from Claire_M_75015, Front Office Manager at Hôtel Mercure Paris 15 Porte de Versailles
Responded Apr 16, 2019
Dear Paulinhavida, Bonjour de Paris! Thank you very much for taking the time to tell us about your stay in our hotel. We are very proud to read that you enjoyed your stay in our hotel and we are hoping to see you again quite soon! Warm regards, Claire Masiée Deputy Manager
Read more
We stayed there with family for couple of weeks, there are couple of nice places to eat around and not far away from city centre. Couple of lovely patisseries around are absolutely amazing. FOH manager Etienne was very nice.
Read more
Response from Cristian K, Guest Relations Manager at Hôtel Mercure Paris 15 Porte de Versailles
Responded Jan 29, 2019
Dear Anna Z It is a delight to receive such a exemplary review regarding your stay in one of our hôtels. Unfortunately I think your stay wasn't in this hotel, please check your reservation détails again to reward the right hotel with your kind words. Feel welcome to visit us some day Best regards,
Read more
No change of bed sheets...no towel renewals..no water unless u order..breakfast close to average....i.e. its useless to put "clean my room" ... experience, i wont go there again..i dont advise this hotel
Read more
Response from Cristian K, Guest Relations Manager at Hôtel Mercure Paris 15 Porte de Versailles
Responded Jan 29, 2019
Dear Mr. Samer Thank you for commenting on your stay with us. I'm sincerely sorry for the service you've experienced in our hotel, we certainly ambition to do differently. I can assure you that our standards are usually more than satisfactory, I truly think that this type of service won't be repeated. I hope you can find the time and resolution to visit us again to experience a different hotel, full of will to welcome its clients at its best. Please do not hesitate to contact us for other purposes. Best regards,
Read more
Great Hotel in Convenient Location. From the moment we entered the foyer we were welcomed by staff who shared knowledge freely. Nothing seemed to be too much trouble. On reviewing our weeeks itinerary in Paris were given good advice especially on public transport. We would
Read more
Review collected in partnership with Accorhotels.com
Response from Claire_M_75015, Front Office Manager at Hôtel Mercure Paris 15 Porte de Versailles
Responded Jan 22, 2019
Cher John, Bonjour de Paris! Thank you very much for your feedback. We really appreciate you took the time to tell us about your experience and we are delighted you had a good time with us. We hope to see you again very soon! A bientôt, Claire M. Deputy Manager
Read more
I stayed at this hotel as it is close to the Expo, but regret it! Room was very noisy, staff were extremely rude and unhelpful. Worst customer service, even when the fault was theirs. Lift broken as well. One iron shared between rooms. The errors made by the staff and their
Read more
Response from Claire_M_75015, Front Office Manager at Hôtel Mercure Paris 15 Porte de Versailles
Responded Jan 28, 2019
Dear Aliya Thank you for taking the time to review your experience with us. I'm truly surprised by your stay's description, the teams usually present themselves very friendly and helpful, I'm truly sorry about this type of service. I have to say that this must have been a deviation to a regular day at our hotel. I hope you find the time and resolution to visit us again to perceive our true ambitions and services. Thank you once again for your visit and feedback. Cristian Kaiser Quality manager
Read more
Previous
PRICE RANGE
$92 - $273 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure paris xv hotel paris
FORMERLY KNOWN AS
Mercure Paris Convention Parc Expo
LOCATION
FranceIle-de-FranceParisSaint-Lambert15th Arr. - Vaugirard
NUMBER OF ROOMS
54
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing