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Mercure Paris Centre Eiffel Tower Hotel

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Traveler (2337)
Room & Suite (963)
Dining (144)

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About

#1,180 of 2,282 hotels in Paris
Location
4.7
Cleanliness
4.1
Service
3.9
Value
3.6
A few steps from the Eiffel Tower and the Trocadero, the Mercure Paris Centre Tour Eiffel is a 4 star hotel to discover, in the center of Paris. Completely renovated, the hotel offers contemporary and functional rooms with free WIFI. For a business trip, family or a romantic weekend in Paris, the hotel offers standard rooms, Privileges rooms and Junior Suites, some with views of the Eiffel Tower.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Wardrobe / closet
Bottled water
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Great View
Languages Spoken
English, French, Spanish, German and 1 more

Location

20 Rue Jean Rey, 75015 Paris France
Name/address in local language
Mercure Paris Centre Eiffel Tower Hotel
Traveler Insights
This summary was created by AI, based on 38 recent English reviews.
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The Mercure Paris Centre Eiffel Tower Hotel has a generally pleasant atmosphere, though some travelers suggest room and furniture updates. Cleanliness is satisfactory for most, but there are occasional issues with housekeeping. Its proximity to the Eiffel Tower and the Metro is appreciated by many guests, despite some attractions being farther away. Though the amenities have received mixed reviews, with a lack of certain basics and slow room service, the complimentary mini-bar in premium rooms stands out. The rooms are often described as small and dated and the service is inconsistent. Many travelers found the value questionable due to high prices and unexpected charges.
Location
Central
Atmosphere
Comfortable
Rooms
Cramped
Value
Overpriced
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Underwhelming
Location
Central
Most travelers appreciate the hotel's location, citing its close proximity to the Eiffel Tower and the Metro. However, some were disappointed with the distance to other attractions.
  • Frailes123
    Frailes123
    Aug 2023 34 contributions
    ...Nice hotel, location excellent...
  • WorldTravellers8
    WorldTravellers8
    Jul 2023 326 contributions
    ...The location is incredible and this is what the hotel relies on Just a short walk to the Eiffel tower, river cruises and café Would I stay here again, NO...
  • DBS1957
    DBS1957
    Jun 2023 104 contributions
    ...We paid nearly €300 a night but this was for the location and the possibility of parking (an extra fee) rather than the room...
  • Joneses11
    Joneses11
    Mar 2023 29 contributions
    ...Breakfast was really nice with a vast selection of hot and cold food and good coffee and tea.. It’s location is really good with it being only a few minutes walk to the Metro and to the Eiffel Tower...
  • Katie
    Katie
    Mar 2023 11 contributions
    Great location, located in central Paris and right near the Eiffel Tower... Good value for money considering the location...
  • Pa19eSav
    Pa19eSav
    Feb 2023 1 contribution
    ...This hotel had a great location with Eiffel Tower less than 2 min walk, few shops and bars within walking distance...
  • Megan
    Megan
    Feb 2023 35 contributions
    ...The other sights are a fair walk/taxi ride from the hotel though so if you are doing the same as us I would look for a different location...
  • SS
    SS
    Feb 2023 6 contributions
    This place is only good because of its location and the staff... One more time the only thing keeping this place running is the staff and the location...
  • Osama Elhout
    Osama Elhout
    Jan 2023 454 contributions
    ...The room was small but clean,the restaurant is small and no variety of food and with extra charge for some orders, The location was close to cafes and the metro...
  • xPinarx
    xPinarx
    Dec 2022 9 contributions
    Amazing location, we only stayed one night and wanted to be somewhere within easy access to the main sites and metro and this didn’t disappoint & a lot cheaper than others nearby...
  • Alison
    Alison
    Dec 2022 104 contributions
    ...Great location and could see the top of the Eiffel Tower from our room...
  • 23ardnas
    23ardnas
    Nov 2022 2 contributions
    ...The staff were very nice and the location just three minutes walk to the Eiffel Tower is a plus...
  • CaronIan
    CaronIan
    Nov 2022 228 contributions
    ...Hotel in a good location with great views of the Eiffel Tower if in high up rooms...
  • Rab111
    Rab111
    Nov 2022 2 contributions
    Location is the only good thing about this hotel, it’s no way a four star...
  • rbthodge
    rbthodge
    Oct 2022 1634 contributions
    Great location and view from some rooms...
  • INDY1Chicago
    INDY1Chicago
    Oct 2022 104 contributions
    ...Overall, I feel the location of the hotel is great...
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Atmosphere
Comfortable
The hotel's atmosphere is generally considered pleasant and comfortable, though some travelers note that the rooms and furniture could use some updates.
  • WorldTravellers8
    WorldTravellers8
    Jul 2023 326 contributions
    ...The duvet was just pulled up tidy and pillows popped on top...
  • Michelle C
    Michelle C
    May 2023 27 contributions
    ...The beds and pillows are comfortable and the room clean...
  • Ellie F
    Ellie F
    Mar 2023 80 contributions
    ...the rooms were lovely and clean and beds very comfortable...
  • SS
    SS
    Feb 2023 6 contributions
    ...The rooms are small and the furniture is absolutely dated...
  • Pa19eSav
    Pa19eSav
    Feb 2023 1 contribution
    ...The room was ok and not badly decorated maybe could do with a freshen up but for the weekend this was ok...
  • INDY1Chicago
    INDY1Chicago
    Oct 2022 104 contributions
    ...Once we entered, the lobby is pleasantly nice...
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Rooms
Cramped
Travelers commonly report the rooms as small, dated, and lacking proper services. Some also faced problems with cleanliness, temperature control, and lack of tea.
  • Discover167950
    Discover167950
    Aug 2023 9 contributions
    ...Communal areas were all good however our room was not particularly clean... The toilet room smelled of stale urine... The bathroom was not particularly clean either, rim around the bath seal was very dirty, both these rooms require a very deep clean and sanitise...
  • Mark P
    Mark P
    Jul 2023 6 contributions
    Stay here only if you like to sleep in warm rooms. The air conditioning must be pre-set because no matter how low I set the thermostat the room would not cool down... Fortunately there was a fan in our room, otherwise sleep would have been very difficult... We also had to change rooms 3 times because of what appeared to be mold in the bathrooms...
  • Thenu H
    Thenu H
    Jun 2023 1 contribution
    ...Rude staff on arrival, room was not ready until 4pm. A maintenance man entered my room without knocking, a complete invasion of privacy...
  • cmoore185
    cmoore185
    May 2023 7 contributions
    This place is not good value for moneyl The room was ok however, it is about 35 degrees celsius in the room... When I went to the front desk to let them know there was no air in the room they indicated that to save money they don't turn on the AC in the hotel until June... There was also no service done to the room...
  • Michelle C
    Michelle C
    May 2023 27 contributions
    This motel had a little more space in the room on our trip so far, seperate toilet room and the shower was over a bath which was a nice change so you could have a bath if you liked... The beds and pillows are comfortable and the room clean... No black teabags are offered, I had to ask for a couple on the first day and there were never any put into the room...
  • Joneses11
    Joneses11
    Mar 2023 29 contributions
    ...Room was clean and big enough but could have done with some drawers and bedside cabinets as there wasn’t much space to put clothes other than in the extremely narrow wardrobes with a couple of shelves...
  • SS
    SS
    Feb 2023 6 contributions
    ...The housekeeping staff was cleaning the rooms and I guess was in a bad mood as he/ she kept banging the doors, cleaning rigorously by banging things and talking loudly. There also came a point when someone actually tried to enter my room without knocking... Geordie and Clavem were awesome and helped me get a key to my room... The rooms are small and the furniture is absolutely dated... The curtains have holes in them and some bathroom door are chipped... The showers in some rooms are clogged and don’t have the right pressure... They also don’t have black English breakfast tea put in the rooms... I mean why would you ever not have tea in the room ??... Every time I have stayed here the experience is getting from bad to worst...
  • Megan
    Megan
    Feb 2023 35 contributions
    ...Rooms were spotless and beds were very comfy. Rooms are a bit small and the layout of the bathroom/toilet is a bit awkward... (The toilet is separate to the rest of the bathroom and is tiny) the room had everything we needed though... Hotel check in on website states 2pm but it is actually 3pm...
  • Pa19eSav
    Pa19eSav
    Feb 2023 1 contribution
    ...The room was ok and not badly decorated maybe could do with a freshen up but for the weekend this was ok... Comfy bed just small rooms and didn’t have great view but did not pay for a tower view Lovely free drinks in the fridge and topped up daily We did have to call up for fresh towels as we didn’t have any put in the room Coffee and milk was not restocked - probs forgot Lots of taxis outside the hotel 2.40 starting cost on most taxi but around 10 mins drive all in was Aprox €9/10 We didn’t find the breakfast all that but we do like our fry up in the morning...
  • Climber37339016128
    Climber37339016128
    Feb 2023 1 contribution
    ...When we arrive to check in, reception says the rooms cant accomodate for the 4 of us... So the only option is for me to book a connecting room (additional for 2 nights at almost 600 euros) which i had to as we were very tired travelling since morning from Geneva with luggages and children...
  • Bridget S
    Bridget S
    Feb 2023 4 contributions
    ...The first room we got had a huge leak in it, which was clearly old but has not been repainted. The staff was very helpful and gave us another room...
  • Osama Elhout
    Osama Elhout
    Jan 2023 454 contributions
    ...The rooms are small and the bathroom were tiny. The sink and shower is together in one room and toilet felt like it was in a tiny closet...
  • Girish
    Girish
    Dec 2022 4 contributions
    Even after saying that my child is coughing and asking for water by calling housekeeping and reception more than 5times and waiting for over 45mins, water was not sent to the room...
  • Lovelesh K
    Lovelesh K
    Dec 2022 8 contributions
    This is the worst hotel of my entire trip in italy and france. I have been charged INR 25k per night for the room that is not ever worth 1/4 th of the amount... currently i am staying in this hotel and even the fromt desk people don’t pick your call... For room service you directly need to go to reception and ask for the things you want...
  • anorth52
    anorth52
    Dec 2022 400 contributions
    ...After we checked in we were told that both the bar and restaurant were closed, no apology just said there was room service! Tried room service the first night and they were not answering the phone even though they were supposed to still be open?... The hotel is grubby, our room was grubby... Breakfast is good bus served in a grubby basement meeting room...
  • MrRS
    MrRS
    Dec 2022 23 contributions
    ...Paid extra for a bigger room... I would suggest looking for better accommodation as this cost is over £290 a night... The rooms are small even though they look Decent in the images online... Room was cold the first night, we had to complain and ask them to fix it as it was -4 outside...
  • xPinarx
    xPinarx
    Dec 2022 9 contributions
    ...We were a family of 4 and the rooms were very spacious, clean and very comfortable beds & pillows. Our room had a view of the Eiffel Tower which made it even more special... So when booking makes sure you book the right room if that’s what you want...
  • 23ardnas
    23ardnas
    Nov 2022 2 contributions
    ...My son and I stayed at the hotel for four nights in November. The rooms are very small and if you have a room with a connecting door, you can hear everything the neighbors say... The reception staff quickly gave us another room and upgraded us to Premium... The Premium room was exactly the same as the standard room with the only difference that the minibar (soda, juice and water) was complimentary and you had a bathrobe and slippers...
  • INDY1Chicago
    INDY1Chicago
    Oct 2022 104 contributions
    ...We arrived early and our room was ready. We had a room that faced the Eiffel tower which was really nice...amazing view... We had a room on the 8th floor and our room was nice... The room was clean....of course, I still sanitized it with with my own cleaning products... I also read about the rooms having an odor and issues regarding room temperature... Again, I can say our room had no odor and my husband felt the room was super duper cold....lol We kept turning the temp off and down...
  • Tara
    Tara
    Sep 2022 33 contributions
    ...For 3 days in a row we didn't have coffee pods in the room, every day we asked and never got them...
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Value
Overpriced
Many guests believe the hotel is expensive and not worthy of its price, with some reports of additional unexpected charges and small rooms.
  • Happiness37489391913
    Happiness37489391913
    Sep 2023 1 contribution
    ...The Mercure, and to be honest, any Mercure from the the chain Accor hotel, is the worst hotel you can stay. I have been staying in the Mercure (20 rue jean Rey for 20years)… not by choice, and this hotel surprises me every time but not in a good way... I could go on and on … It’s a Motel 6 at best... Don’t not waste your time or money… if you really want this area, go to the Pullman next door...
  • Frailes123
    Frailes123
    Aug 2023 34 contributions
    ...Not sure I’d pay over £300 a night again though...
  • Mark P
    Mark P
    Jul 2023 6 contributions
    Stay here only if you like to sleep in warm rooms...
  • DBS1957
    DBS1957
    Jun 2023 104 contributions
    ...We paid nearly €300 a night but this was for the location and the possibility of parking (an extra fee) rather than the room. Our room was small with limited view (you pay more for a view of of the Eiffel Tower), it was clean and tidy but small...
  • cmoore185
    cmoore185
    May 2023 7 contributions
    This place is not good value for moneyl The room was ok however, it is about 35 degrees celsius in the room... When I went to the front desk to let them know there was no air in the room they indicated that to save money they don't turn on the AC in the hotel until June... I paid just over $600 Euros for two nights which seems reasonable for Paris BUT it is absolutely not worth the price...
  • Michelle C
    Michelle C
    May 2023 27 contributions
    ...The cardboard cups on offer should just be taken out, this detracts from the comfort of the stay. No black teabags are offered, I had to ask for a couple on the first day and there were never any put into the room...
  • Climber37339016128
    Climber37339016128
    Feb 2023 1 contribution
    Booked 2 nights here for my family (wife and 2 kids age 2 and 5). When we arrive to check in, reception says the rooms cant accomodate for the 4 of us... Then they said the children stays for free is only for junior suite (which is fully booked) and I told them it doesnt states anywhere in the booking details that it has to be booked under junior suite... So the only option is for me to book a connecting room (additional for 2 nights at almost 600 euros) which i had to as we were very tired travelling since morning from Geneva with luggages and children...
  • Pa19eSav
    Pa19eSav
    Feb 2023 1 contribution
    ...Comfy bed just small rooms and didn’t have great view but did not pay for a tower view Lovely free drinks in the fridge and topped up daily We did have to call up for fresh towels as we didn’t have any put in the room Coffee and milk was not restocked - probs forgot Lots of taxis outside the hotel 2.40 starting cost on most taxi but around 10 mins drive all in was Aprox €9/10 We didn’t find the breakfast all that but we do like our fry up in the morning...
  • Megan
    Megan
    Feb 2023 35 contributions
    Good hotel but don’t think we would stay here again... The other sights are a fair walk/taxi ride from the hotel though so if you are doing the same as us I would look for a different location...
  • SS
    SS
    Feb 2023 6 contributions
    ...The rooms are small and the furniture is absolutely dated... Every time I have stayed here the experience is getting from bad to worst... Nothing else about this property has a wow factor...
  • Mag A
    Mag A
    Jan 2023 75 contributions
    ...I booked the Mercure for my Paris Birthday Celebration and it was a horrible decision. I had to book my remaining nights at the Pullman next door... I had booked the hotel for 3 nights but cancelled and only spent one night... I also paid $90 euros for a birthday box and received 5 colorful basic balloons for kids, a birthday banner you buy at the 99 cent store, it was not placed on the door it was on the bed...
  • Osama Elhout
    Osama Elhout
    Jan 2023 454 contributions
    I should spread my experience here, The hotel is definitely not a 4 star property. The rooms are small and the bathroom were tiny... The room was small but clean,the restaurant is small and no variety of food and with extra charge for some orders, The location was close to cafes and the metro... I left the hotel after tow nights only , I will not stay here again...
  • Lovelesh K
    Lovelesh K
    Dec 2022 8 contributions
    This is the worst hotel of my entire trip in italy and france. I have been charged INR 25k per night for the room that is not ever worth 1/4 th of the amount... No view of eiffel tower from any of the rooms and the washroom is more terrible than the washroom of the flights ...
  • MrRS
    MrRS
    Dec 2022 23 contributions
    ...Paid extra for a bigger room... I would suggest looking for better accommodation as this cost is over £290 a night...
  • anorth52
    anorth52
    Dec 2022 400 contributions
    ...Grubby hotel, grubby service, do not stay here!...
  • mike
    mike
    Dec 2022 2 contributions
    I booked this hotel through easy jet for my wedding anniversary...
  • 23ardnas
    23ardnas
    Nov 2022 2 contributions
    ...The reception staff quickly gave us another room and upgraded us to Premium. The Premium room was exactly the same as the standard room with the only difference that the minibar (soda, juice and water) was complimentary and you had a bathrobe and slippers...
  • Rab111
    Rab111
    Nov 2022 2 contributions
    Location is the only good thing about this hotel, it’s no way a four star...
  • silvercode
    silvercode
    Oct 2022 232 contributions
    ...You can go around the back to park, and a fee will applied...
  • Tara
    Tara
    Sep 2022 33 contributions
    ...Really don't think it is worth the money...
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Cleanliness
Meticulous
Most guests found the rooms clean and comfortable, but there were some concerns about cleanliness in specific areas and the quality of housekeeping service.
  • Discover167950
    Discover167950
    Aug 2023 9 contributions
    ...The bathroom was not particularly clean either, rim around the bath seal was very dirty, both these rooms require a very deep clean and sanitise...
  • Senga M
    Senga M
    Aug 2023 6 contributions
    ...It was a quick taxi ride away from the Eurostar (€25) and the hotel was so helpful and clean...
  • WorldTravellers8
    WorldTravellers8
    Jul 2023 326 contributions
    ...s. The beds and pillows are comfortable and the room clean... The duvet was just pulled up tidy and pillows popped on top... You need to take face soap with you as none is provided...
  • DBS1957
    DBS1957
    Jun 2023 104 contributions
    ...Our room was small with limited view (you pay more for a view of of the Eiffel Tower), it was clean and tidy but small. There was good space to hang clothes... The toilet and the shower are in separate rooms which we found annoying...
  • Michelle C
    Michelle C
    May 2023 27 contributions
    This motel had a little more space in the room on our trip so far, seperate toilet room and the shower was over a bath which was a nice change so you could have a bath if you liked... The beds and pillows are comfortable and the room clean... Daily service is offered, however the towels are tiny and thin and need to be upgraded...
  • Joneses11
    Joneses11
    Mar 2023 29 contributions
    ...Room was clean and big enough but could have done with some drawers and bedside cabinets as there wasn’t much space to put clothes other than in the extremely narrow wardrobes with a couple of shelves. Bathroom had a bath and shower and the water was hot at all times... Toilet was separate to the bath and sink which seemed odd but was okay for us...
  • Ellie F
    Ellie F
    Mar 2023 80 contributions
    ...the rooms were lovely and clean and beds very comfortable...
  • Katie
    Katie
    Mar 2023 11 contributions
    ...The room was clean and a good size...
  • SS
    SS
    Feb 2023 6 contributions
    ...The housekeeping staff was cleaning the rooms and I guess was in a bad mood as he/ she kept banging the doors, cleaning rigorously by banging things and talking loudly...
  • Megan
    Megan
    Feb 2023 35 contributions
    ...Rooms were spotless and beds were very comfy...
  • Osama Elhout
    Osama Elhout
    Jan 2023 454 contributions
    ...The room was small but clean,the restaurant is small and no variety of food and with extra charge for some orders, The location was close to cafes and the metro...
  • xPinarx
    xPinarx
    Dec 2022 9 contributions
    ...We were a family of 4 and the rooms were very spacious, clean and very comfortable beds & pillows...
  • mike
    mike
    Dec 2022 2 contributions
    ...Room was clean tidy some scuffs on doors etc but nothing that effects the visit...
  • Alison
    Alison
    Dec 2022 104 contributions
    ...Breakfast was very good and rooms were clean...
  • Lovelesh K
    Lovelesh K
    Dec 2022 8 contributions
    ...I ll show you the images of the washroom in this review...
  • Girish
    Girish
    Dec 2022 4 contributions
    ...In the end i had to goto the reception myself and pick up the water...
  • Richard Wijaya
    Richard Wijaya
    Nov 2022 41 contributions
    ...they also have ironing room in each floor...
  • INDY1Chicago
    INDY1Chicago
    Oct 2022 104 contributions
    ...Once we entered, the lobby is pleasantly nice. We arrived early and our room was ready... The room was clean....of course, I still sanitized it with with my own cleaning products... The water pressure was good in both the sink and shower...
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Service
Inconsistent
The service at the hotel is inconsistent. While some guests praised the staff's helpfulness and friendliness, others complained about slow and unresponsive service, particularly at the reception and room service.
  • Discover167950
    Discover167950
    Aug 2023 9 contributions
    ...On a good point though , the tower is within easy walking distance and metro station also easy walking distance...
  • WorldTravellers8
    WorldTravellers8
    Jul 2023 326 contributions
    ...s. The beds and pillows are comfortable and the room clean. Although daily service is offered the beds were not actually made... The duvet was just pulled up tidy and pillows popped on top... You need to take face soap with you as none is provided... This is the first hotel we have been in which didn’t provide proper mugs... We asked for mugs but were given more cardboard cups, so we brought a couple of mugs up from breakfast...
  • Mark P
    Mark P
    Jul 2023 6 contributions
    ...This was true for others in our tour group as well... The positive is that the staff was very accommodating regarding the suspected mold...
  • cmoore185
    cmoore185
    May 2023 7 contributions
    ...When I went to the front desk to let them know there was no air in the room they indicated that to save money they don't turn on the AC in the hotel until June... You feel like its a two star hotel...
  • Michelle C
    Michelle C
    May 2023 27 contributions
    ...Within walking distance to the Eiffel Tower which was great as after we did the trip up it and then wanted to go back into town to watch it “sparkle” at sunset, it was great not having to get on the Metro to go home to your room... The beds and pillows are comfortable and the room clean... Daily service is offered, however the towels are tiny and thin and need to be upgraded... Again, it lacked proper coffee mugs so I asked for a couple which we received...
  • Ciaran F
    Ciaran F
    Mar 2023 1 contribution
    ...The breakfast was great in the morning, they had everything from fried bacon, eggs, croissants ... Even to set you up for the day ahead... The staff were really friendly and helpful...
  • Joneses11
    Joneses11
    Mar 2023 29 contributions
    On arrival, check in was a bit slow but staff were helpful when we got to the desk... Bathroom had a bath and shower and the water was hot at all times... Breakfast was really nice with a vast selection of hot and cold food and good coffee and tea.. It’s location is really good with it being only a few minutes walk to the Metro and to the Eiffel Tower... You could get anywhere without any fuss and everyone we met was extremely friendly and helpful...
  • Climber37339016128
    Climber37339016128
    Feb 2023 1 contribution
    Booked 2 nights here for my family (wife and 2 kids age 2 and 5). When we arrive to check in, reception says the rooms cant accomodate for the 4 of us... I told them it says here in the booking details that 2 children up to 12 years ols stays for free if they sleep on existing beddings... Then they said the children stays for free is only for junior suite (which is fully booked) and I told them it doesnt states anywhere in the booking details that it has to be booked under junior suite...
  • Pa19eSav
    Pa19eSav
    Feb 2023 1 contribution
    ...Comfy bed just small rooms and didn’t have great view but did not pay for a tower view Lovely free drinks in the fridge and topped up daily We did have to call up for fresh towels as we didn’t have any put in the room Coffee and milk was not restocked - probs forgot Lots of taxis outside the hotel 2.40 starting cost on most taxi but around 10 mins drive all in was Aprox €9/10 We didn’t find the breakfast all that but we do like our fry up in the morning...
  • Mag A
    Mag A
    Jan 2023 75 contributions
    ...I had to book my remaining nights at the Pullman next door... I was then assisted by Patrick who was nice but also said to me they only sell View not rooms when I complained on how small my room was and how outdated... I am glad the Pullman next door accommodated me for my remaining nights since I was there to celebrate my birthday, they also surprised me with a birthday box Free of charged...
  • Lovelesh K
    Lovelesh K
    Dec 2022 8 contributions
    ...currently i am staying in this hotel and even the fromt desk people don’t pick your call. For room service you directly need to go to reception and ask for the things you want...
  • Girish
    Girish
    Dec 2022 4 contributions
    ...In the end i had to goto the reception myself and pick up the water... Very very lousy service even for towels and dental kits we had to wait for over 30-40mins...
  • anorth52
    anorth52
    Dec 2022 400 contributions
    ...After we checked in we were told that both the bar and restaurant were closed, no apology just said there was room service! Tried room service the first night and they were not answering the phone even though they were supposed to still be open?... Breakfast is good bus served in a grubby basement meeting room... Grubby hotel, grubby service, do not stay here!...
  • xPinarx
    xPinarx
    Dec 2022 9 contributions
    ...We were a family of 4 and the rooms were very spacious, clean and very comfortable beds & pillows... So when booking makes sure you book the right room if that’s what you want... Thanks to all the staff and Manager for making our stay...
  • MrRS
    MrRS
    Dec 2022 23 contributions
    ...Room was cold the first night, we had to complain and ask them to fix it as it was -4 outside...
  • 23ardnas
    23ardnas
    Nov 2022 2 contributions
    ...The reception staff quickly gave us another room and upgraded us to Premium. The Premium room was exactly the same as the standard room with the only difference that the minibar (soda, juice and water) was complimentary and you had a bathrobe and slippers... The staff were very nice and the location just three minutes walk to the Eiffel Tower is a plus...
  • Rab111
    Rab111
    Nov 2022 2 contributions
    ...Their own website states from 2pm for check in, I arrived at 2.30pm but had to wait until 3pm as apparently check in is at 3pm... Reception and luggage area very slow, staff don’t react to guests queuing...
  • CaronIan
    CaronIan
    Nov 2022 228 contributions
    ...Complimentary soft drinks and water in mini fridge in privilege rooms... Great wifi and decent sized tv... Breakfast was very nice with lots of choice and well stocked... Check in time supposed to be 2pm but room wasn't ready until 3.15pm... Staff just walked off while I was asking about check in...
  • rbthodge
    rbthodge
    Oct 2022 1634 contributions
    ...Close to transportation (metro, train, batobus, taxis) for accessing sites farther away...
  • Tara
    Tara
    Sep 2022 33 contributions
    ...Check in took a very long time despite it not being that busy. For 3 days in a row we didn't have coffee pods in the room, every day we asked and never got them...
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Amenities
Underwhelming
Many guests were dissatisfied with the amenities, mentioning delayed room service, lack of coffee pods, absence of bathrobes and slippers, small towels, and separate toilet and shower as issues. However, some guests were pleased with the complimentary mini-bar offered in premium rooms.
  • WorldTravellers8
    WorldTravellers8
    Jul 2023 326 contributions
    ...As this was our first trip to Paris, we decided to treat ourselves and went for what we believed was a 4 star hotel. s. The beds and pillows are comfortable and the room clean... Although daily service is offered the beds were not actually made... The duvet was just pulled up tidy and pillows popped on top... I thought they had given me hand towels and face cloths!... Bath robes and slippers were not in the room so we had to chase for them... This is the first hotel we have been in which didn’t provide proper mugs... We asked for mugs but were given more cardboard cups, so we brought a couple of mugs up from breakfast... The location is incredible and this is what the hotel relies on Just a short walk to the Eiffel tower, river cruises and café Would I stay here again, NO...
  • Mark P
    Mark P
    Jul 2023 6 contributions
    ...Fortunately there was a fan in our room, otherwise sleep would have been very difficult...
  • DBS1957
    DBS1957
    Jun 2023 104 contributions
    ...We chose the hotel as we needed something central and with parking (although parking is limited and can’t be booked)... We paid nearly €300 a night but this was for the location and the possibility of parking (an extra fee) rather than the room... There was good space to hang clothes... The toilet and the shower are in separate rooms which we found annoying...
  • Michelle C
    Michelle C
    May 2023 27 contributions
    This motel had a little more space in the room on our trip so far, seperate toilet room and the shower was over a bath which was a nice change so you could have a bath if you liked. Within walking distance to the Eiffel Tower which was great as after we did the trip up it and then wanted to go back into town to watch it “sparkle” at sunset, it was great not having to get on the Metro to go home to your room... It’s within walking distance to cafes, the metro, some attractions and the river cruises... The beds and pillows are comfortable and the room clean... Daily service is offered, however the towels are tiny and thin and need to be upgraded... Again, it lacked proper coffee mugs so I asked for a couple which we received... The cardboard cups on offer should just be taken out, this detracts from the comfort of the stay... No black teabags are offered, I had to ask for a couple on the first day and there were never any put into the room...
  • Ciaran F
    Ciaran F
    Mar 2023 1 contribution
    ...The breakfast was great in the morning, they had everything from fried bacon, eggs, croissants ... Even to set you up for the day ahead... The staff were really friendly and helpful...
  • Climber37339016128
    Climber37339016128
    Feb 2023 1 contribution
    Booked 2 nights here for my family (wife and 2 kids age 2 and 5)... I told them it says here in the booking details that 2 children up to 12 years ols stays for free if they sleep on existing beddings...
  • Pa19eSav
    Pa19eSav
    Feb 2023 1 contribution
    ...This hotel had a great location with Eiffel Tower less than 2 min walk, few shops and bars within walking distance... I didn’t like the toilet and shower being in seperate rooms as it didn’t give you much space for opening doors as they clashed together... Comfy bed just small rooms and didn’t have great view but did not pay for a tower view Lovely free drinks in the fridge and topped up daily We did have to call up for fresh towels as we didn’t have any put in the room Coffee and milk was not restocked - probs forgot Lots of taxis outside the hotel 2.40 starting cost on most taxi but around 10 mins drive all in was Aprox €9/10 We didn’t find the breakfast all that but we do like our fry up in the morning...
  • Megan
    Megan
    Feb 2023 35 contributions
    ...Rooms were spotless and beds were very comfy... (The toilet is separate to the rest of the bathroom and is tiny) the room had everything we needed though... Very close to Eiffel Tower, which was good for us as we were tourists and were doing the usual sight-seeing...
  • Bridget S
    Bridget S
    Feb 2023 4 contributions
    ...The staff was very helpful and gave us another room. Breakfast was good, offering a large variety of options... The hotel is very convenient for the Disneyland transfer...
  • SS
    SS
    Feb 2023 6 contributions
    This place is only good because of its location and the staff... The guys at the reception saved the day were really helpful... Geordie and Clavem were awesome and helped me get a key to my room... They also don’t have black English breakfast tea put in the rooms... I mean why would you ever not have tea in the room ??...
  • Mag A
    Mag A
    Jan 2023 75 contributions
    ...I am glad the Pullman next door accommodated me for my remaining nights since I was there to celebrate my birthday, they also surprised me with a birthday box Free of charged...
  • Girish
    Girish
    Dec 2022 4 contributions
    Even after saying that my child is coughing and asking for water by calling housekeeping and reception more than 5times and waiting for over 45mins, water was not sent to the room. In the end i had to goto the reception myself and pick up the water... Very very lousy service even for towels and dental kits we had to wait for over 30-40mins...
  • Lovelesh K
    Lovelesh K
    Dec 2022 8 contributions
    ...For room service you directly need to go to reception and ask for the things you want...
  • xPinarx
    xPinarx
    Dec 2022 9 contributions
    ...You literally walk out & the Eiffel Tower is there. We were a family of 4 and the rooms were very spacious, clean and very comfortable beds & pillows... Our room had a view of the Eiffel Tower which made it even more special... The lobby area had a fuse ball table that the kids loved playing on after a long tiring day walking... Thanks to all the staff and Manager for making our stay...
  • 23ardnas
    23ardnas
    Nov 2022 2 contributions
    ...The reception staff quickly gave us another room and upgraded us to Premium. The Premium room was exactly the same as the standard room with the only difference that the minibar (soda, juice and water) was complimentary and you had a bathrobe and slippers... The staff were very nice and the location just three minutes walk to the Eiffel Tower is a plus...
  • CaronIan
    CaronIan
    Nov 2022 228 contributions
    ...Hotel in a good location with great views of the Eiffel Tower if in high up rooms... Complimentary soft drinks and water in mini fridge in privilege rooms... Great wifi and decent sized tv... Breakfast was very nice with lots of choice and well stocked...
  • silvercode
    silvercode
    Oct 2022 232 contributions
    ...The staffs are wonderful, irons facility is on 12th floor. We enjoyed staying here because it is close the Eiffel Tower and short distance to everywhere...
  • INDY1Chicago
    INDY1Chicago
    Oct 2022 104 contributions
    ...She mentioned she herself had never stayed there but it came recommended... Once we entered, the lobby is pleasantly nice... We arrived early and our room was ready... We had a room that faced the Eiffel tower which was really nice...amazing view... We had a room on the 8th floor and our room was nice... The water pressure was good in both the sink and shower... We were able to walk to a lot of places... I do wish the hotel had a night time bar/restaurant... Yes, if I wanted to be close to the Eiffel tower...
  • jpminon
    jpminon
    Sep 2022 56 contributions
    ...Recently the quality of breakfast has increased (much better sramble eggs)...
  • Tara
    Tara
    Sep 2022 33 contributions
    ...For 3 days in a row we didn't have coffee pods in the room, every day we asked and never got them...
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Vivvy wrote a review Nov 2023
London, Canada2 contributions
The bathroom is two separate rooms. The toilet is literally in a closet. Very tiny. The sink and shower is in a separate room. The sink and shower are prefab - similar to a bathroom in a camper. Good water pressure and lots of hot water. Safe and mini fridge. Coffee and supplies are sporadically replaced. Small bed. Only a double. Room is very hot, dry and airless. Even with the thermostat turned to lowest setting. Window opens just a little. Towels are smaller and trying to get extra towels or toilet paper is a struggle which it shouldn’t be. And it’s nothing to do with a language barrier. Grocery store, pharmacies and cafes are approximately 500 metres away.
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Food, toilet paper, instant coffee and shelf-stable milk can be purchased at the Franprix ( a...
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Jackie C wrote a review Nov 2023
1 contribution
The Mercure Hotel was very convenient to the Eiffel Tower; great restaurants & cafes close by. The room was clean, and the staff was very friendly & helpful. We would stay there again when visiting beautiful Paris!
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Date of stay: October 2023
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Trip type: Traveled with friends
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Denilson B wrote a review Nov 2023
Ashton-under-Lyne, United Kingdom5 contributions
The Hotel is very close to the Eiffel Tower with friendly staff good breakfast buffet complimentary water and soft drinks in the fridge in our room (privilege room) the room is a bite small for 2 with separate toilets Great power shower bathroom overall we had a very nice stay at the Hotel
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Date of stay: November 2023
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Trip type: Traveled as a couple
Room Tip: The gym is close to maintenance
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Nicola H wrote a review Oct 2023
Northamptonshire, United Kingdom8 contributions
We were placed in this hotel as part of an organised tour for the rugby World Cup. We stayed for 4 nights and the room was so small we were unable to unpack - the wardrobe was full once both our coats were in there. The carpet was filthy and the room generally needed some tlc. The rooms were very hot - air conditioning didn’t work. The hotel was full so there was no room flexibility and even though two members of our party had booked a twin room, they were given a double and had to put up with it. Breakfast was pitiful, very little choice and often no room for all the guests. One morning they “ran out of milk” so there was only black coffee to be had. Apparently, at 10.30 in the morning, they were waiting for a milk delivery. On the plus side, it is near the Eiffel Tower and directly opposite a metro station, so noisy but easy to get around. There is a “gym” which is a small room in the basement with a bike, tread and elliptical machine which are all very old. I’m pretty sure much better hotels are available at a similar price.
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Date of stay: October 2023Trip type: Traveled with friends
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Ton b wrote a review Oct 2023
The Netherlands115 contributions
Good hotel almost next to the Eiffel Tower and close to a metro station. Room oke, breakfast moderate and inn a very noisy space. Elevators extremely slow:-) It was for a business trip so oke but for a private trip I should take a more cosy hotel.
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Date of stay: September 2023
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Trip type: Traveled on business
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Inspiration488131 wrote a review Oct 2023
5 contributions
Stayed here for the weekend. You couldn’t ask for a better location in Paris and when you step out from the hotel the tower is right there. The shuttle for Disneyland stops right outside too if you’ve booked it and the river cruises and busses etc are all a short walk from the hotel. The staff were really friendly and helpful. The room was clean and we had a view of the tower which really added to it. Would stay here again
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Date of stay: September 2023Trip type: Traveled as a couple
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Kimmidolli wrote a review Sep 2023
Gold Coast, Australia24 contributions
Fantastic hotel to stay at when visiting Paris!! I travelled with my daughter from Australia to Europe and we only had one night in Paris. I can highly recommend this hotel. The location was great - right near the Eiffel Tower and public transport, the staff were extremely friendly and helpful and the hotel room was a great size. Better yet, the price was better than other options around. In particular, we met a wonderful staff member named Bruno who helped us on several occasions and was extremely friendly. He is a credit to the company and hopefully is recognised for his great work. The room was an awesome size, in fact large for a Paris hotel. Everything was modern which is what we wanted so it won't suit people wanting an authentic Paris hotel. We got all the authenticity we wanted outside the hotel so wanted comfort for our accomodation. The beds were comfy, shower pressure great and no outside noise. I would stay here again and will be recommending it to others.
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Date of stay: September 2023
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Trip type: Traveled with family
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TeeGold wrote a review Sep 2023
Ellicott City, Maryland61 contributions
Outstanding customer service with an excellent service. The environment is very clean, and the location is just 2-3 mins walk to Eiffel Tower. The room has an amazing view of the Eiffel Tower based on the selection of the room when making reservations. The staff were very friendly and helpful.
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Date of stay: September 2023Trip type: Traveled as a couple
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Pinyardo wrote a review Sep 2023
Auckland, New Zealand87 contributions
We’re here as part of Rugby World Cup package. The hotel was good , clean, quiet. Exceptional location . Great breakfast, friendly staff. If you have read the poor reviews on this place ( and we did ) ignore them…. The hotel is worth checking out if you want a good basic hotel in a great location.
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Date of stay: September 2023Trip type: Traveled as a couple
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sheila j wrote a review Sep 2023
1 contribution
Hotel is in a great location. Step right outside to the Eiffel Tower. However their rooms need a lot of updates to a more modern style. They need to have irons in their rooms and small face cloths for the bathrooms. Breakfast needs to have better hot burners to keep the food hot. They need to cook the bacon and sausage to well done. It looks and tastes raw. I requested the server to recook my bacon and he never did. I have been coming to this hotel for years and it has not changed.
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Date of stay: September 2023
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Trip type: Traveled with family
Room Tip: You need to bring your own iron, facecloth . Request them to heat up the breakfast buffet with...
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PRICE RANGE
$195 - $265 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure paris suffren tour eiffel hotel paris, mercure tour eiffel suffren
LOCATION
FranceIle-de-FranceParisGrenelle / 15th Arr. - Vaugirard
NUMBER OF ROOMS
405
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MERCURE PARIS CENTRE EIFFEL TOWER HOTEL - Updated 2023 Prices & Reviews (France)

Frequently Asked Questions about Mercure Paris Centre Eiffel Tower Hotel
Which popular attractions are close to Mercure Paris Centre Eiffel Tower Hotel?
Nearby attractions include Eiffel Tower (0.3 miles), Le Pont de Bir-Hakeim (0.2 miles), and Comedie Tour Eiffel (0.1 miles).
What are some of the property amenities at Mercure Paris Centre Eiffel Tower Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Paris Centre Eiffel Tower Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Paris Centre Eiffel Tower Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Paris Centre Eiffel Tower Hotel?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Mercure Paris Centre Eiffel Tower Hotel?
Conveniently located restaurants include Restaurant de la Tour, Aux Cerises, and L'Abreuvoir.
Are there opportunities to exercise at Mercure Paris Centre Eiffel Tower Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Mercure Paris Centre Eiffel Tower Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Paris Centre Eiffel Tower Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mercure Paris Centre Eiffel Tower Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Paris Centre Eiffel Tower Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.