Novotel Paris 14 Porte d'Orleans
15, 17, 21 Boulevard Romain Rolland, 75014 Paris France
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About
#928 of 2,283 hotels in Paris
Location
3.9
Cleanliness
4.3
Service
3.9
Value
3.8
GreenLeaders GreenPartner
The Novotel Paris 14 Porte d'Orléans is a 4 star hotel located at the gateway of the 14th district and Gare Montparnasse, 3 minutes from the metro 4 and trams T3a Porte d'Orléans which will lead you to the Paris Expo Porte de Versailles, and 5 minutes from RER B Denfert-Rochereau. The hotel with free WIFI offers spacious, soundproofed and air conditioned rooms, restaurant, bar, fitness room and private parking. Ideal hotel for a business trip or family. The spacious rooms, entirely renovated in 2017, are equipped with satellite TV and tea / coffee, a private bathroom Up to 2 children under 16 stay free when sharing their parents' room. The Novotel Cafe restaurant and bar are available for breakfast, lunch, dinner. From the metro station Porte d'Orleans, you can join directly the Latin Quarter and Notre Dame Saint-Michel and the Luxembourg Gardens. You also can get to the Eiffel Tower in 20 minutes by Metro.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Parking garage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Languages Spoken
English, French
Location
15, 17, 21 Boulevard Romain Rolland, 75014 Paris France
Name/address in local language
Novotel Paris 14 Porte d'Orleans
Getting there
Good for walkers
Grade: 81 out of 100
81
Orly Field
6.6 mi•
See all flights
Charles De Gaulle Airport
16.6 mi•
See all flights
Porte d'Orléans
6 min•Paris Metro
Rental Cars
56 Restaurants
within 0.3 miles
1343Reviews38Q+A59Room tips
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We got the family suite and was better than the pictures, clean, spacious, wonderful view. The bathroom is separate of toilet, but we knew that - just never experienced it before so it was a bit weird. Mattresses were great, except the side bed. The area was noisy, although the only noise that we could here in the room - windows do not open- was the ambulances. Breakfast had many choices overall, but few in sour ones.
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Date of stay: September 2023Trip type: Traveled with family
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The floor tiles they have at the entrance of the hotel is not suitable and, in fact, very dangerous when wet. I slipped and felt over and hurt my arm. It was reported to the reception straight away. Also emailed the company but didn't get any response whatsoever! Food in Breakfast wasn't always fresh. I saw some white spots on the tomatoes one morning. They were obviously leftover.
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Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I had booked this hotel with a non-refundable rate in error. I contacted Ms. Pereira and explained the situation. She was very undertanding and promptly issued a full refund despite the non-refundable rules. This shouws their level of commitment to customer service. I hope to visit the hotel in the future. A big thank you for the staff for their assistance.
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Date of stay: July 2023Trip type: Traveled with family
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Had a family suite for 3 nights, it was very spacious and comfy. Quiet too, heard no other noise from in or outside the hotel, despite being right next to the main ring road. Only a few mins from the nearest metro, and easy to reach by car. Check-in and out was fairly quick.
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very good hotel. Clean , modern. Big rooms. Ours was 8th floor. Lovely room with view. Located 4 min walk from Porte De Orleans Metro line 4, which gets you to the center in 15 mins. I recommend it highly. Will stay again if we arrive to beautiful Paris.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The rooms were clean and spacious, with a nice view and a good heating and air conditioning system. Breakfast was varied enough, but still rather expensive (19euros) for what we got. Our car could be parked in the street, or in the parking garage from the hotel.
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alexis Nicolas, General Manager at Novotel Paris 14 Porte d'Orleans
Responded Dec 8, 2022
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hélène JACQUET - Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in this hotel during our Paris vacation. Friendly staff, clean rooms and well served by the main means of transport(metro, bus etc) Very good breakfast with attention to food intolerances. Recommended and we hope to be guest again very soon.
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Alexis Nicolas, General Manager at Novotel Paris 14 Porte d'Orleans
Responded Dec 8, 2022
Thank you for the great review of our hotel! We are glad that you enjoyed your stay ! :) hope to see you again very soon. Sincerely, Hélène JACQUET – Room division manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Small Room AC was not working, complained but not resolved. Technician came after our checkout. Kettle was not clean, did complain but no luck Room Safe not working Not recommended for a family stay ☹️
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alexis Nicolas, General Manager at Novotel Paris 14 Porte d'Orleans
Responded Dec 8, 2022
Thank you for taking the time to tell us about your experience. We are very sorry for the problems encountered during your stay. We strive to provide a superior service experience for every customer; therefore your feedback is very important to improve our services. We sincerely hope to welcome you again. Hélène JACQUET – Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is with great regret I can't leave 5 star rating as the front of house and the cleaning staff deserve recognition for politeness and extreme helpfulness. The kitchen and waiting staff are actually separate to the hotel and destroy the hotels reputation. Waiting/ clearing away staff are confrontational and by far the rudest most unpleasant people we have encountered in Paris and in 10 other destinations in France. After a five day stay here, only one of those days could the kitchen provide for lactose intolerant or gluten free members of our group despite months of advance notice and double checking many times before our stay. Regardless of us not apportioning blame on previous days and staying polite and friendly, we were met by extreme rudeness from the woman who seemed to be head of table staff on every occasion aside from first day. The kitchen at this hotel is to be avoided at all costs if you have any dietary requirements, or would rather deal with polite people. The hotel itself doesn't deserve a 4 star rating by any means, but , if you can avoid using the restaurant, it has very pleasant rooms that served us well and is a very short walk to the nearest Metro ( *usb charging points are mostly non operational in our 2 rooms) None of our group of 5 would stay here again, purely down to the restaurant, but we would have loved to have gone for social drinks with any of the front of house staff especially one lady in particular.…
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Stéphane TISON, General Manager at Novotel Paris 14 Porte d'Orleans
Responded Aug 19, 2022
Dear Ken Thank you for taking the time to tell us about your experience. I am sorry that your experience in our restaurant did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hélène JACQUET - Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family and I stayed in this Novotel in Paris for 2 nights and although it was not bad, it definitely could be improved. The lobby is nice and there is a small play area for children and table football- my kids loved both of these and as there were few children, both the play area and the table football were always readily available. The room looks nice and modern and so does the shower room. The toilet and shower room are separate, which could be a good idea in case someone is showering and the other person wants to use the toilet, but there is no wash basin in the toilet, so you have to go to the shower room to wash your hands. Toiletries are provided: shampoo, shower gel, hand soap (no shower cap, ear buds, etc.)- the toiletries are in a big unremovable container, which I appreciate as it's refillable and reduces waste. The brand is Rituals. Although the hotel is on a very busy road, you cannot hear the traffic at all from the room- it's completely quiet. The beds are relatively comfortable, but they are quite noisy- when you turn around, they make a creaking sound each time- not great. The cleanliness is only ok- there was a chewing gum stuck to the underside of the bedside table and there was pubic hair stuck to one of the 'clean towels'. There is a complimentary bottle of water and instant coffee. Breakfast is nice- cooked options (bacon, scrambled eggs, potatoes, sausages), breads, pastries, cereals, fruit, etc etc- good selection. What lets it down is the fact that breakfast finishes at 9:30am, which is pretty early when one is on holiday. The service is only ok- we called reception on the first evening as the room was very cold when we entered and we asked for the temperature to be turned up. The receptionist was confused and didn't know how to turn on the heating and eventually suggested that it's centrally controlled in the whole hotel and so nothing can be done about it. So we asked for extra blankets only to be told that it's going to be very difficult to find extra blankets. Eventually someone turned up at the door with one duvet, which did not have any cover on it. We had three beds in the room, so obviously one duvet was not sufficient. Again asked to get some more and was met with a baffled and confused look. A while later we were brought another blanket and were told that this is it, there are no more extra blankets. I have never been to a hotel that doesn't have extra blankets. The following day I called reception to ask for an iron- being a business hotel I expected that this would be a pretty straightforward request. About an hour later it still hadn't arrived, so I called again. The receptionist wasn't aware of my original request but then she sent an iron and ironing board up. The ironing board was a very small one, which was ok for me, but I don't think I would be able to iron an adult shirt on it nicely. Also, on one of the evenings I asked for a restaurant recommendation and the reception staff were again confused as if nobody had ever asked them this before. Then they gave me a business card of a restaurant (but didn't look like they knew anything about it) and said that it's best to go for fast food bearing in mind that we had kids with us. I think the hotel is ok, but service could definitely be improved with just a little training and attention.…
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Date of stay: June 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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PRICE RANGE
$122 - $191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel paris porte d`orleans hotel paris, paris novotel
LOCATION
FranceIle-de-FranceParis
NUMBER OF ROOMS
150
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Frequently Asked Questions about Novotel Paris 14 Porte d'Orleans
Which popular attractions are close to Novotel Paris 14 Porte d'Orleans?
Nearby attractions include Eglise Saint Jacques le Majeur (0.3 miles), Beffroi De Montrouge (0.3 miles), and Square du Serment de Koufra (0.1 miles).
What are some of the property amenities at Novotel Paris 14 Porte d'Orleans?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Paris 14 Porte d'Orleans?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Paris 14 Porte d'Orleans?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Paris 14 Porte d'Orleans?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Novotel Paris 14 Porte d'Orleans?
Conveniently located restaurants include Monterosso, Yakigushi, and Le Physalis.
Are there opportunities to exercise at Novotel Paris 14 Porte d'Orleans?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Novotel Paris 14 Porte d'Orleans?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Paris 14 Porte d'Orleans?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Paris 14 Porte d'Orleans offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Paris 14 Porte d'Orleans?
The staff speaks multiple languages, including English and French.