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Novotel Paris 14 Porte d'Orleans

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15, 17, 21 Boulevard Romain Rolland, 75014 Paris France
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Traveler (240)
Room & Suite (155)
Dining (37)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 04/14/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Paris 14 Porte d'Orleans
Updated 04/14/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#830 of 1,886 hotels in Paris
Location
3.9
Cleanliness
4.3
Service
3.9
Value
3.8
GreenLeaders GreenPartner
The Novotel Paris 14 Porte d'Orléans is a 4 star hotel located at the gateway of the 14th district and Gare Montparnasse, 3 minutes from the metro 4 and trams T3a Porte d'Orléans which will lead you to the Paris Expo Porte de Versailles, and 5 minutes from RER B Denfert-Rochereau. The hotel with free WIFI offers spacious, soundproofed and air conditioned rooms, restaurant, bar, fitness room and private parking. Ideal hotel for a business trip or family. The spacious rooms, entirely renovated in 2017, are equipped with satellite TV and tea / coffee, a private bathroom Up to 2 children under 16 stay free when sharing their parents' room. The Novotel Cafe restaurant and bar are available for breakfast, lunch, dinner. From the metro station Porte d'Orleans, you can join directly the Latin Quarter and Notre Dame Saint-Michel and the Luxembourg Gardens. You also can get to the Eiffel Tower in 20 minutes by Metro.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Languages Spoken
English, French

Location

Full view
92Great for walkers
Grade: 92 out of 100
70Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
1321Reviews35Q+A59Room tips
Traveler rating
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Popular mentions
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Gabriele D wrote a review Aug 2022
Colico, Italy94 contributions52 helpful votes
We stayed in this hotel during our Paris vacation. Friendly staff, clean rooms and well served by the main means of transport(metro, bus etc) Very good breakfast with attention to food intolerances. Recommended and we hope to be guest again very soon.
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Umer I wrote a review Aug 2022
2 contributions
Small Room AC was not working, complained but not resolved. Technician came after our checkout. Kettle was not clean, did complain but no luck Room Safe not working Not recommended for a family stay ☹️
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ken W wrote a review Aug 2022
17 contributions3 helpful votes
It is with great regret I can't leave 5 star rating as the front of house and the cleaning staff deserve recognition for politeness and extreme helpfulness. The kitchen and waiting staff are actually separate to the hotel and destroy the hotels reputation. Waiting/ clearing away staff are confrontational and by far the rudest most unpleasant people we have encountered in Paris and in 10 other destinations in France. After a five day stay here, only one of those days could the kitchen provide for lactose intolerant or gluten free members of our group despite months of advance notice and double checking many times before our stay. Regardless of us not apportioning blame on previous days and staying polite and friendly, we were met by extreme rudeness from the woman who seemed to be head of table staff on every occasion aside from first day. The kitchen at this hotel is to be avoided at all costs if you have any dietary requirements, or would rather deal with polite people. The hotel itself doesn't deserve a 4 star rating by any means, but , if you can avoid using the restaurant, it has very pleasant rooms that served us well and is a very short walk to the nearest Metro ( *usb charging points are mostly non operational in our 2 rooms) None of our group of 5 would stay here again, purely down to the restaurant, but we would have loved to have gone for social drinks with any of the front of house staff especially one lady in particular.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stéphane TISON, General Manager at Novotel Paris 14 Porte d'Orleans
Responded Aug 19, 2022
Dear Ken Thank you for taking the time to tell us about your experience. I am sorry that your experience in our restaurant did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hélène JACQUET - Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Englandreviewer1111 wrote a review Jun 2022
England14 contributions21 helpful votes
My family and I stayed in this Novotel in Paris for 2 nights and although it was not bad, it definitely could be improved. The lobby is nice and there is a small play area for children and table football- my kids loved both of these and as there were few children, both the play area and the table football were always readily available. The room looks nice and modern and so does the shower room. The toilet and shower room are separate, which could be a good idea in case someone is showering and the other person wants to use the toilet, but there is no wash basin in the toilet, so you have to go to the shower room to wash your hands. Toiletries are provided: shampoo, shower gel, hand soap (no shower cap, ear buds, etc.)- the toiletries are in a big unremovable container, which I appreciate as it's refillable and reduces waste. The brand is Rituals. Although the hotel is on a very busy road, you cannot hear the traffic at all from the room- it's completely quiet. The beds are relatively comfortable, but they are quite noisy- when you turn around, they make a creaking sound each time- not great. The cleanliness is only ok- there was a chewing gum stuck to the underside of the bedside table and there was pubic hair stuck to one of the 'clean towels'. There is a complimentary bottle of water and instant coffee. Breakfast is nice- cooked options (bacon, scrambled eggs, potatoes, sausages), breads, pastries, cereals, fruit, etc etc- good selection. What lets it down is the fact that breakfast finishes at 9:30am, which is pretty early when one is on holiday. The service is only ok- we called reception on the first evening as the room was very cold when we entered and we asked for the temperature to be turned up. The receptionist was confused and didn't know how to turn on the heating and eventually suggested that it's centrally controlled in the whole hotel and so nothing can be done about it. So we asked for extra blankets only to be told that it's going to be very difficult to find extra blankets. Eventually someone turned up at the door with one duvet, which did not have any cover on it. We had three beds in the room, so obviously one duvet was not sufficient. Again asked to get some more and was met with a baffled and confused look. A while later we were brought another blanket and were told that this is it, there are no more extra blankets. I have never been to a hotel that doesn't have extra blankets. The following day I called reception to ask for an iron- being a business hotel I expected that this would be a pretty straightforward request. About an hour later it still hadn't arrived, so I called again. The receptionist wasn't aware of my original request but then she sent an iron and ironing board up. The ironing board was a very small one, which was ok for me, but I don't think I would be able to iron an adult shirt on it nicely. Also, on one of the evenings I asked for a restaurant recommendation and the reception staff were again confused as if nobody had ever asked them this before. Then they gave me a business card of a restaurant (but didn't look like they knew anything about it) and said that it's best to go for fast food bearing in mind that we had kids with us. I think the hotel is ok, but service could definitely be improved with just a little training and attention.
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Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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popsa1386 wrote a review Apr 2022
Novi Sad, Serbia21 contributions19 helpful votes
+1
Nice hotel. It's all 5 minutes. You have transportation nearby, which takes you to all the attractions. Line 92 and line 62. The hotel is clean, you have parking in the garage below the hotel (19e per day). All recommendations.
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jafar K wrote a review Nov 2021
1 contribution
Very bad place to be. Bad service en reception. We have to pay for everything. It is not clean. I don't know I travel a lot but I don't see this kind of service. I wil never com back hier. voor two day I pay 720 euro , very expensive for this kind of room.
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Date of stay: November 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stéphane TISON, General Manager at Novotel Paris 14 Porte d'Orleans
Responded Nov 24, 2021
Dear Mr K Thank you for your comment. As discussed together at the reception you had to pay for "everything". In fact when you stay in a hotel, this is what our guests do ; the supplements are chargeable and we always notify the amount to our guests. You have booked 2 rooms for 2 nights, so your rate of € 361 per room brings you to € 720 in total. What is not that expensive finally the nights were at 139 € and you added breakfasts for 18 € per adult and per day. My manager was present and was able to reconfirm these things to you as well. Otherwise, when you booked on Booking.com you knew in advance the amount you were going to pay; so if we were too expensive you could have found another hotel nearby maybe. Best regards, Nathalie Maurel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wienish wrote a review Aug 2021
The Hague, The Netherlands358 contributions69 helpful votes
Worst hotel i booked in a while. Reception not flexibel at all. Very bad service i booked a suite with my family i wanted extra slippers for the kids that was not possible. At the breakfast i needed 1 mask. Before i could ask the staff where i can get one he began to bark like a dog. To go and get your mask. When i finally got to hear i could get one at the reception i had to pay 1 euro no problem. But we are your guest so threat us like that. There wasn’t enough staff available people had to wait around 15-20 minutes in line for a table if you want to have breakfast. When i wanted to buy a mask again the reception told me that they don’t have that for guest. So if you think that they are helpful forget that. The rooms where oke not spectaculair and the breakfast basic. Parking is available. Lift is so bad en slow i cant imagine why so many people give this hotel a wow factor because its just a Formule 1 with some bright lights. Big zero for me!
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Date of stay: August 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Gutaj L wrote a review Aug 2021
3 contributions3 helpful votes
The hotel dosnt look the same as it is in photo,the rooms are very small. I reserved this hotel because I saw place for kids to play but it was very small area and because of Covid it was closed and even if it was open Kids from 0-36 month doesnt have anything to play there. Not value of money.
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Date of stay: August 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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lina wrote a review Jul 2021
Frankfurt, Germany1 contribution1 helpful vote
+1
Me and my family stayed here for two days. I didn’t know what to expect but I was positively surprised how friendly and helpful the staff was. We even slept through the breakfast time due to the fact that my kids were still sleeping. We got a little breakfast/coffee to the room that was awesome. The only thing that bothered me is that the baby cot was a little dirty/stained. And that the eggs was not of my taste.
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Date of stay: June 2021Trip type: Traveled with family
Room Tip: Parking is possible infront of the hotel or in the area
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Stéphane TISON, General Manager at Novotel Paris 14 Porte d'Orleans
Responded Nov 2, 2021
Thank you for your comment :-) We are very happy that your family stay went well. We will share your comments with our teams. We look forward to welcoming you again, Nathalie Maurel - Accommodation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michaël wrote a review Sep 2020
Londerzeel, Belgium821 contributions98 helpful votes
+1
The hotel is located very close to the peripherique, but luckily, the sounds of the bypassing traffic do not reach the interior of the hotel. When you arrive by car, the hotel has a private parking (€ 19 per night). Reception is friendly, correct and multi-lingual. Rooms are spacious, clean and well equipped. Service is correct. Pity the windows won't open, but that will most likely be due to security.
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Date of stay: September 2020
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Stéphane TISON, General Manager at Novotel Paris 14 Porte d'Orleans
Responded Oct 28, 2020
Good afternoon, Thank you for your comment. We are delighted that you enjoyed your stay. Yes you are right, the windows can not be open for security reasons. We hope to see you again very soon ! Nathalie Maurel - Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$107 - $208 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel paris porte d`orleans hotel paris, paris novotel
LOCATION
FranceIle-de-FranceParis
NUMBER OF ROOMS
150
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Frequently Asked Questions about Novotel Paris 14 Porte d'Orleans
Which popular attractions are close to Novotel Paris 14 Porte d'Orleans?
Nearby attractions include Eglise Saint Jacques le Majeur (0.3 miles), Beffroi De Montrouge (0.3 miles), and Square du Serment de Koufra (0.1 miles).
What are some of the property amenities at Novotel Paris 14 Porte d'Orleans?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Paris 14 Porte d'Orleans?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Paris 14 Porte d'Orleans?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Paris 14 Porte d'Orleans?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Novotel Paris 14 Porte d'Orleans?
Conveniently located restaurants include Yakigushi, Monterosso, and Le Physalis.
Are there opportunities to exercise at Novotel Paris 14 Porte d'Orleans?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Novotel Paris 14 Porte d'Orleans?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Paris 14 Porte d'Orleans?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Paris 14 Porte d'Orleans offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Paris 14 Porte d'Orleans?
The staff speaks multiple languages, including English and French.