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Paris Marriott Opera Ambassador Hotel

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16 Boulevard Haussmann, 75009 Paris France
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (526)
Room & Suite (422)
Dining (98)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Paris Marriott Opera Ambassador Hotel
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#951 of 1,868 hotels in Paris
Location
Cleanliness
Service
Value
Discover Paris and luxury like never before at Paris Marriott Opera Ambassador Hotel. Our perfectly located hotel in Paris, France sits nestled in the heart of the Opera District, the Galeries Lafayette and Palais Garnier are just steps away. Enjoy 4-star accommodations and amenities here, along with elegant French cuisine at 16 Haussmann and a state-of-the-art fitness center all within our doors.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Car hire
Business Center with Internet Access
Conference facilities
24-hour security
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
622Restaurantswithin 0.3 miles
93Attractionswithin 0.3 miles
1699Reviews62Q+A100Room tips
Traveler rating
  • 560
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  • 297
  • 120
  • 81
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Popular mentions
RRPla wrote a review Nov 2020
33 contributions67 helpful votes
I’ve stayed in other hotels during this period and this one is the worst in terms of service, COVID at this hotel is a reason for not to have Room Service (order Uber Eats) not taking the Uber Eats up to your room, not cleaning the room (if you don’t ask about it they will not tell you that you have to request It beforehand), not answering the Guest service phone... And as they are almost empty... they allocated me the smallest and very old (in need of maintenance) room... after asking to change they’ve done so, but, why giving such a room?? Being with the occupancy they are??... I believe they lost sense of customer service...
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Date of stay: November 2020Trip type: Traveled on business
2 Helpful votes
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Response from Cecilia Haggqvist, Guest Services / Front Office at Paris Marriott Opera Ambassador Hotel
Responded Nov 11, 2020
Dear RubenP1822, Thank you for sharing your experience at our hotel with the TripAdvisor community. We are sincerely sorry to read that your stay with us did not meet your expectations and will work accordingly for improvement during these particular times. We are very concerned about our guests’ satisfaction and we appreciate your valuable feedback which will help us delivering a higher level of service. We hope to have an opportunity to provide a better experience for your next visit in Paris, Best regards, Cecilia
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marco_polo_1450 wrote a review Oct 2020
Vancouver, Canada74 contributions61 helpful votes
This hotel is a short walk from Galleries Lafayette. On late afternoon arrival no doorman was on duty. The front desk agent confirmed an upgrade. She explained breakfast served adjacent to the lobby. Assured she would confirm the bus number for Paris Open tennis; was never done. I was directed with my luggage to elevators across the lobby. The spacious room on the 2nd floor had a street-level view through double French windows. The modern-stylish bedroom had a glass top desk without drawers, an ottoman, luggage rack in a coat closet, & a small fridge without a freezer compartment. Wall paint was peeling off the separate WC. Bathroom basin cold water pressure was very low. For pandemic reasons there were no bathroom scales. A small feint LED clock was located below the large flat screen TV. No newspapers were available. Breakfast served on a tray at tables off the lobby consisted of scrambled eggs, cold cut, fried tomatoes, toast (constituency of cardboard), two small slices of cheese, stale croissants, a bowl of fresh cut fruit & pot of yoghurt, tea or coffee. Ahead of checkout I overheard the front desk agent tell others their room would be serviced every 3 days. This was not mentioned to me; my room remained un-serviced throughout a 7-night stay. Negligible services available at this hotel were in sharp contrast to my experiences elsewhere in Paris. Other facilities were better able to provide services while managing the COVID 19 virus threat.
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Date of stay: October 2020
3 Helpful votes
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Response from Cecilia Haggqvist, Guest Services / Front Office at Paris Marriott Opera Ambassador Hotel
Responded Oct 14, 2020
Dear marc_polo_1450, Thank you for taking the time and communicating with us through Tripadvisor. We have well taken note of your feedback and comments, which are very valuable for us. We thank you for having stayed with us during these particular times and hope to welcome you back.
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briancZ4394BP wrote a review Mar 2020
Weeki Wachee, Florida9 contributions19 helpful votes
I stayed at the Paris Metropolitan Opera Marriot for 10 days last month, and I must say it was excellent! The staff are friendly, efficient, knowledgeable, and make everyone feel welcome. The small bar is convenient and relaxing, and the dining room is superb! The breakfast buffet is outstanding! The rooms are modernized, and I found the hotel to be very quiet. The lounge on the 8th floor is an added bonus if you utilize it often. The location of the hotel is perfect! Most of the major attractions and numerous bars and excellent restaurants are within easy walking distance. Walking at night, I never felt unsafe and everyone was very friendly. My only warning from the whole trip is to be cautious and aware of the numerous pickpockets on the Paris metro if you travel that way. All in all it was an excellent stay, and the staff and accommodations at the hotel were outstanding. I departed just as the city was beginning to shut down because of the COVID-19 epidemic. Hopefully things will return to normal in short order, and visitors can once again enjoy not only this wonderful hotel but everything that Paris has to offer.
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Date of stay: March 2020Trip type: Traveled on business
3 Helpful votes
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Sayer wrote a review Mar 2020
Weybridge, United Kingdom817 contributions297 helpful votes
+1
The Paris Opera is located centrally and in a good location for tourism and for business close to the centre of Paris. From the moment I arrived to the moment I left I felt like a welcome guest, which is more than can be said for when I stayed that Hilton Paris Opera. The contrast is stark. When I arrived I was greeted in a friendly and professional way, they had my booking and my Bonvoy status. I even got a room upgrade to a room with a king size bed. The information shared on checking in was useful and no more than I needed for my one night stay. The room that I stayed in was far more spacious than the equivalent for the price that I stayed in at the Hilton Opera. Usefully it had one British three pin socket along enough French sockets for the devices we all carry. The room faced onto an inner courtyard so no view but quiet. When I got into the room relatively late in the evening I found that there was no room service menu, but after phoning down this was addressed relatively quickly and politely. There was a reasonable choice of food including some healthy options. In terms of hanging space there was a good amount of space (many hotels seem to ignore this in favour of design). The television had a good range of English and English language channels which was a pleasant surprise from my experience of staying in a number of Paris hotels. The shower was over the bath but without the clinging shower curtain so an overall pleasant experience. I did book a wake up call and this was done by a real person as opposed to an electronic voice, another good human touch. Breakfast is on the ground floor. It is self service but is in a pleasant dining room and with a decent range of options. One addition to bear in mind is that of bircher muesli or porridge (the Opera Hilton does serve porridge but it isn't very nice). The coffee from the machine was surprisingly good. There are friendly staff in the dining room who clear away. When I checked out of the hotel this was done by a trainee who was friendly, helpful and spoke good English. When I said where I was planning to walk to to go to work she got the concierge to give me clear directions out of the hotel. The Marriott Opera Ambassador Hotel is in a lovely, historical building and distinguishes itself (certainly from the Hilton Paris Opera) by its human touch and the friendly professional staff. Certainly somewhere that I intend to return to.
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Date of stay: March 2020
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Trip type: Traveled on business
5 Helpful votes
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Response from Aurelie C, Responsable relations clients at Paris Marriott Opera Ambassador Hotel
Responded Mar 18, 2020
Dear Sayer, Thank you very much for taking time to share your feedback regarding your experience at the Paris Marriott Opera Ambassador Hotel. I am very delighted to read that you enjoyed the kindness of our associates, the quality of our breakfast, our spacious rooms and the service overall. I do sincerely hope that we will have the chance to welcome you again whenever you will be back to Paris. It was a real pleasure having you at our property. Warm Regards from Paris, Clémence Guest Relations
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Mick Kenz wrote a review Mar 2020
1 contribution1 helpful vote
I have stayed at this luxurious hotel many times over the past 10 years and this place gets better every single time! I was there just this week and the entire staff...from the Concierge to the Bell Captain to the Front Desk team....were ALL so warm, friendly and accommodating. The Concierge Lounge, with beautiful views, was perfect after a day enjoying the city. Breakfast was delicious with many many options. We felt so safe there and actually felt like part of the Marriott family. The location is perfect...close to so much shopping, restaurants, entertainment and the Metro. I can not recommend this wonderful hotel any higher. It is THE place to stay in Paris. I can’t wait to return next spring.
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Date of stay: March 2020
Value
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1 Helpful vote
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Response from Aurelie C, Guest Relations Manager at Paris Marriott Opera Ambassador Hotel
Responded Mar 16, 2020
Dear MickKenz, Thank you for your feedback about your stay at the Marriott Paris Opera Ambassador Hotel. We are delighted to see that you had a pleasant time in Paris when staying with us, and that you enjoyed our very diversified and delicious breakfast, our central localization and our overall quality of service. All our associates are looking forward to welcoming you again in the future. Best regards, Clémence Guest Relations Supervisor
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PRICE RANGE
$239 - $452 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson blu ambassador hotel, paris opera hotel paris, hotel ambassador paris, radisson paris
FORMERLY KNOWN AS
Radisson Blu Ambassador Hotel, Paris Opera
LOCATION
FranceIle-de-FranceParisOpéra / Bourse / Chaussée-d'Antin La Fayette / 9th Arr. - Opéra
NUMBER OF ROOMS
297
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Frequently Asked Questions about Paris Marriott Opera Ambassador Hotel
Which popular attractions are close to Paris Marriott Opera Ambassador Hotel?
Nearby attractions include Palais Garnier (0.2 miles), Escape Hunt - Escape Game Paris (0.2 miles), and Indicium (0.3 miles).
What are some of the property amenities at Paris Marriott Opera Ambassador Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Paris Marriott Opera Ambassador Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Paris Marriott Opera Ambassador Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Paris Marriott Opera Ambassador Hotel?
Conveniently located restaurants include Doriimu, Midi 12, and Louis.
Are there opportunities to exercise at Paris Marriott Opera Ambassador Hotel?
Yes, guests have access to a fitness center and a sauna during their stay.
Are any cleaning services offered at Paris Marriott Opera Ambassador Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Paris Marriott Opera Ambassador Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Paris Marriott Opera Ambassador Hotel?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Paris Marriott Opera Ambassador Hotel?
Many travelers enjoy visiting Sainte-Chapelle (1.2 miles), Cathédrale Notre-Dame de Paris (1.5 miles), and Arc de Triomphe (1.9 miles).
Is Paris Marriott Opera Ambassador Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.