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Citadines Austerlitz Paris

Hotwire.com$115*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Citadines Austerlitz Paris
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135 Reviews from our TripAdvisor Community

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Showing 49: English reviews
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Reviewed 4 weeks ago via mobile

Friendly staff more than happy to assist with your questions and give honest advise. Room was reasonable but wouldn't rave about it. Good wifi. Location is a bit far from major tourist sites but talking to the staff they will tell you all the options for the nearby public transportation systems which work well.

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Helpful?
Thank David O
muriel f, Gérant at Citadines Austerlitz Paris, responded to this review

Hello, Thank you for your great comments and note that you enjoyed our residence of Citadines Austerlitz thanks to our wonderful staff , wifi and the facilities of the apartment. We thank you and hope to welcome you again in our residence. Do not hesitate to give us your preferences to better serve you again next time. Best regards

Kiev, Ukraine
Reviewed April 17, 2017 via mobile

This hotel is close to several metro and bus stations. "Nationale" was more convenient for us as it is direct line to Eiffel Tower and if you choose bus #27 - you will arrive to Latin Quarter and even Louvre, Opera. I liked the hotel area because it is neither the city center, nor the suburbs. Several supermarkets available by...

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Helpful?
Thank Inna K
muriel f, Directeur général at Citadines Austerlitz Paris, responded to this review

Dear Inna K, Thank you very much for your recent feedback and for choosing Citadines Austerlitz for your stay in Paris. We were delighted with your feedback regarding your recent stay and have shared your compliments with our team. We pride ourselves on the level of customer service that we provide at Citadines Austerlitz and feedback such as yours is...

Reviewed April 11, 2017 via mobile

Not exactly CBD but so close to 4 Metro stations, this hotel was extremely quiet, the staff were very helpful, very clean and not badly situated...wwxstayed firc7 nughts and found it a very good place to stay..well done guys..

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Helpful?
Thank Hubert V. W
muriel f, Guest Relations Manager at Citadines Austerlitz Paris, responded to this review

Dear Hubert, We thank you for your comments. We are glad to know that you enjoyed your stay at Citadines Austerlitz Paris, its location and its staff. It will be a great pleasure to welcome you again in a near future. Guillaume R. - Guest relations

Edinburgh, United Kingdom
Reviewed February 17, 2017

Have stayed at Citadines in several cities. This one met the usual high standard. Good location 3 minutes from Metro, several supermarkets and boulangerie just minutes away. Very helpful staff. Maps and a city guide free of charge.

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Helpful?
Thank SERobertson
muriel f, Gérant at Citadines Austerlitz Paris, responded to this review

Dear Sir Robertson, Thank you for your comment We are glad to hear compliments of our staff members at Citadines Austerlitz Paris. Your kind words will be shared with the team. Receiving such feedback from residents like yours inspire us to continually improve our service delivery. Thanks also for your comments on our quality standards Once again, we look forward...

Sao Paulo, SP
Reviewed February 2, 2017

My trip was completely ruined my this hotel. I went to PAris for a wedding and brought my 2 dogs. They did not let me leave the hotel for 30 minutes because they said the dogs were barking when they heard noise in the floor. I have been traveling with my dogs for so long and I have never had...

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Helpful?
Thank NataliaBuni
muriel f, Responsable réception at Citadines Austerlitz Paris, responded to this review

Dear NataliaBuni, We deplore that there was a misunderstanding. Indeed, we do accept dogs but only when they are accompanied. This to avoid any noise, in respect towards any of the other guests. That is the reason why we ask the owner's of dogs to stay with them, or take them with you when you are going out. Remaing at...

Tokyo Prefecture, Japan
Reviewed December 13, 2016

A reasonably priced service apartment. The hotel room location is convenient for commute, given it is close to 3 metro stations. The room size is big (27 square metre) There are sufficient amenities . bathroom is ok. internet service is ok. Room is quiet.

Review collected in partnership with this hotel
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Helpful?
Thank 220douglas
muriel f, Gérant at Citadines Austerlitz Paris, responded to this review

Thank you for your feedback which will be shared with the team at Citadines Place d’Italie. Your feedback motivates us to do better to ensure that our residents have a warm and peasant experience. We look forward to welcoming you again.

Lisbon District, Portugal
Reviewed November 7, 2016

The location is not that central, but it was close to both Quartier Latin and Rue Mouffetard. It is anyway very close to the metro. Service is excellent, personnel is very nice, which is a rarity in Paris, and the place is cosy and very calm.

Review collected in partnership with this hotel
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Helpful?
Thank ruic175
muriel f, Gérant at Citadines Austerlitz Paris, responded to this review

Thank you for your feedback which will be shared with the team at Citadines Place d’Italie. Your feedback motivates us to do better to ensure that our residents have a warm and peasant experience. We look forward to welcoming you again.

Santpedor
Reviewed November 1, 2016

Aparthotel quite comfortable. Five minutes from two metro stops. Friendly and gentle staff. At the reception there is water, coffee and tea for free. We we were there a week and the studio has been cleaned and the sheets changed once.

Review collected in partnership with this hotel
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Helpful?
Thank Ignasi P
muriel f, Gérant at Citadines Austerlitz Paris, responded to this review

Thank you for your feedback which will be shared with the team at Citadines Place d’Italie. Your feedback motivates us to do better to ensure that our residents have a warm and peasant experience. We look forward to welcoming you again.

Prague, Czech Republic
Reviewed October 31, 2016

We had a great stay there, room and bathroom were big, we had a balcony, kitchen, fan, everything was clean. There are 2 supermarkets close to hotel. Breakfast is good but wider range of food would be appretiated. Free maps, free baggage depository, computer with printer. Staff was perfect and helpful.

Review collected in partnership with this hotel
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Helpful?
Thank karolinah474
muriel f, Gérant at Citadines Austerlitz Paris, responded to this review

Thank you for your feedback which will be shared with the team at Citadines Place d’Italie. Your feedback motivates us to do better to ensure that our residents have a warm and peasant experience. We look forward to welcoming you again.

Perth, Australia
Reviewed October 25, 2016

The hotel is a bit far out of central Paris, however there are train stations at each end of street making travel into the city easy. The room itself was very large although in need of a makeover. The safe didn't work and as we arrived Saturday, we had to wait until Monday for it to be repaired. The cupboard...

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Helpful?
Thank 318koalab
muriel f, Gérant at Citadines Austerlitz Paris, responded to this review

Thank you for your feedback which will be shared with the team at Citadines Place d’Italie. Your feedback motivates us to do better to ensure that our residents have a warm and peasant experience. We look forward to welcoming you again.

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located halfway between the Seine and Place d'Italie, close to gare d'Austerlitz and Pitie-Salpetriere hospital, this 3-star establishment is directly accessible through a garden and offers 50 apartments in over 6 floors; with 2 One-Bedroom apartments and 48 two-person Studios, including 32 Studios with a double bed, 15 Studios with twin beds and 3 Studio equipped for disabled guests. In Studios, choose either the twin beds or a double bed. In apartments, there are sofa beds in the lounge area and a double bed in the bedroom. ... more   less 

Additional Information about Citadines Austerlitz Paris

Address: 27 rue Esquirol, 75013 Paris, France
Location: France > Ile-de-France > Paris
Price Range: $93 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citadines Austerlitz Paris 3*
Number of rooms: 50
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Also Known As:
Citadines Austerlitz Hotel Paris
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Questions & Answers

Here's what travelers have asked, with answers from Citadines Austerlitz Paris staff and other travelers.
3 questions
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Questions? Get answers from Citadines Austerlitz Paris staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“improve internet conenction”
pgrootaert, Oct 16, 2016 | Read review
“It seems renovated recently, and I feel the interior is modern. It is a nice room.”
yoshiy, Sep 21, 2016 | Read review
“First floor easily assessible. Street front sunny but maybe noisier.”
Ned4, Sep 1, 2016 | Read review
“Keep like this time”
Y6593TJfedericof, Aug 17, 2016 | Read review
“It is better to have higher floors with views.”
olguita737, Oct 13, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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