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BEST WESTERN Ducs De Bourgogne

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822 Reviews from our TripAdvisor Community

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Showing 561: English reviews
Melbourne, Australia
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

I originally thought that I had the best deal (50% off on booking.com) however once we arrived we saw why! The hotel is under renovation inside and out. We were lucky to arrive on the weekend when there is no construction but it's 8.00am on Monday morning and you can hear builders inside and out of the building. The air... More 

Helpful?
Thank HPH88
Ruakaka
Level Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Rooms were booked early in year based on location & price. We were no aware of any renovation work at all until we arrived at hotel. We thought as it was the weekend it shouldn't be too bad. It was relatively quiet. No air conditioning do we were given a fan. All that did was move warm air around. Couldn't... More 

Helpful?
Thank Shandster007
Nathalie D, Responsable réception at BEST WESTERN Ducs De Bourgogne, responded to this review

Dear Shandster007, We would like to thank you for choosing Best Western Ducs de Bourgogne for your stay. We do apologize if we did not meet your expectations. Our hotel is on renovation in order to create bigger rooms for more comfort. It will be completed in 2017. We are glad you find our staff friendly. We really would like... More 

Exeter, United Kingdom
1 review
1 of 5 stars Reviewed 3 weeks ago

If ever there is a reason to use Trip Advisor beforehand, this could be it. I'm sure this hotel was good, and will be good, when it not BEING RENOVATED. We booked through Booking.Com , where the hotel description had not been updated. Meanwhile, over on the Best Western website there was a one-liner saying that renovation was being carried... More 

Helpful?
Thank tim042016
Nathalie D, Responsable réception at BEST WESTERN Ducs De Bourgogne, responded to this review

Dear tim042016, We really understand your disatisfaction about our hotel and we do apologize. Our complete renovation will be finished in 2017. Our new lift is now working. New rooms with air conditionning are delivered this month. Our receptionnist advised you about the works upon arrival and let you have a look on the rooms to see if you would... More 

West New York, New Jersey
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed August 14, 2016 via mobile

The 2* is for location only. Room was very very small. Elevator is out of order due to renovation. Our room was on 4th floor and had to climb stairs everytime. Day time construction noise. Breakfast is good but not worth 17 euros. The location is great with lots of food options and train station nearby. Louvre and notre dame... More 

Helpful?
Thank RanjanDutta
Nathalie D, Responsable réception at BEST WESTERN Ducs De Bourgogne, responded to this review

Dear Ranjan, First of all, we would like to thank you for commenting about your stay at our hotel and we underline that we really do apologize if we didn't reach your expectations. Regarding the size of the room, we are currently on renovation in order to create bigger rooms and feel more comfortable. Our hotel will be completely refurbished... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 21, 2016 via mobile

I stayed for 1 night and the location is great for shopping and walking around Paris. Safe neighborhood for solo travelers as far as I could see. Lovely restaurants and cafes nearby. Has 24 HR reception and the staff are lovely. The reason I gave it a lower rating was due to the renovations. We were not told prior to... More 

Helpful?
Thank Vina W
Nathalie D, Responsable réception at BEST WESTERN Ducs De Bourgogne, responded to this review

Dear Vina W, Let us begin by thanking you for your review, we truly appreciate you sharing your experience at the Ducs De Bourgogne with the tripadvisor community. I also thank you for the compliments about the cleanliness and comfort of our rooms. We will be completely refurbished in 2017. Please do not hesitate to contact us for a future... More 

Meridian, Idaho
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 18, 2016

Traveled here with my wife on a tight budget. We decided to stay in a hotel around the major attractions to save transportation costs. This hotel was perfect for us. Just a few blocks from the Louvre and Notre Dame. About a mile walk to the Eiffle Tower. Perfect location for us. Don't be discouraged by the pictures of the... More 

Helpful?
Thank Sapper0398
Nathalie D, Responsable réception at BEST WESTERN Ducs De Bourgogne, responded to this review

Dear Sapper0398, We are very grateful for your kind review about our hotel and delighted to read that you enjoyed the location, the help of the staff and the breakfast. Be assured that we will share your satisfaction with the team. We look forward to your next visit. Kind regards Claire Gaillard, Front office Manager More 

St Helens, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 8, 2016

We booked this hotel with the accommodation reservation desk at CDG airport When we arrived at the hotel they said they had no room available they had sold it and offered us a 3 star hotel a fair walk away it was cold and raining heavily. So we refused and booked another 4 star hotel. They have kept out money,... More 

Helpful?
1 Thank smarty10k
Nathalie D, Responsable réception at BEST WESTERN Ducs De Bourgogne, responded to this review

Dear Smarty10k, We would like to apologize for the situation you faced in our hotel. Please give us more details of what happenned by mail : claire.gaillard@book-inn-france.com. Please inform me about the name of the booking, your dates of stay and through which website you booked. We remain at your disposal. Regards Claire Gaillard, Front Office Manager More 

Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 4, 2016

I stayed here last week. I will preface my review by saying, yes, it is under construction. They told me this and apologized for it three times during check-in to make sure I was aware. My room was on the second floor, so they also told me there is no lift while it is under construction. They are very upfront... More 

Helpful?
1 Thank Emma T
Nathalie D, Responsable réception at BEST WESTERN Ducs De Bourgogne, responded to this review

Dear Emma Thompson, Reading your review is a real pleasure, thank you for your valuable compliments and appreciation of our staff and our hotel location. There is no doubt that being right in the heart of Paris offers a lot of possibilities and makes the trip much more enjoyable. We appreciate your comments regarding the renovation going on, we try... More 

Lichfield, United Kingdom
1 review
5 of 5 stars Reviewed June 11, 2016

The hotel is very well situated and the staff friendly and helpful;. The room was beautifully furnished with comfortable beds and was totally quiet. Gluten free breakfast was provided for my husband. We did not know about the renovation work and there was no lift but luggage was taken care of and we were not incnvenienced

Review collected in partnership with bookinnfrance.com

Helpful?
Thank rosemaryprentis
Nathalie D, Responsable réception at BEST WESTERN Ducs De Bourgogne, responded to this review

Dear Ms Prentis, What an amazing review about your stay, thank you very much for taking the time to write such a review. We are very happy to read that you enjoyed your stay at our hotel. Also, I am glad to know that you found our location convenient to explore Paris and our staff friendly. We really hope to... More 

1 review
2 of 5 stars Reviewed June 10, 2016

While the hotel is beautifully located, it was being renovated when we stayed (2-6 June 2016) which meant there was no lift (one of us stayed on the fifth floor). No apology was offered and the noise of the renovations was relentless. There were no public spaces to sit and talk, no bar or other public facilities. Out two double... More 

Helpful?
Thank Ronit L
Nathalie D, Responsable réception at BEST WESTERN Ducs De Bourgogne, responded to this review

Dear Ronit L, First of all, we would like to thank you for commenting about your stay at our hotel and I underline that we really do apologize if we didn't reach your expectations. Regarding the size of the room, we are currently on renovation in order to create bigger rooms and feel more comfortable. We do apologize if the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Les Halles

Neighborhood Profile
Les Halles
Historically the central iron-clad market of Paris, Les Halles has evolved architecturally since then but the pulsating energy has stayed the same. Now it houses the main shopping mall, which nestles underground surrounded by fast-food take-aways and international restaurants coupled with beautiful churches and the old commodity exchange. Parallel to it are the high-street stores of Rue de Rivoli and just parallel to that the Seine. The area bustles with faces from all continents and all ages at all times of the day. If enjoying high-street shopping with easy access to fast eateries and lively bars is on your agenda, this is the place to go.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The BEST WESTERN Ducs de Bourgogne is located in the very heart of Paris, with a 1st arrondissement address, less than 5 minutes from the Louvre Museum and Notre Dame Cathedral. Occupying the 18th-century building at 19 rue du Pont Neuf, this 4-star hotel offers an authentic setting combining French-style charm and tradition; it is equipped with all modern amenities and engages in responsible environmental operations, as evidenced by its receipt of the "European Ecolabel" certification. ... more   less 

Additional Information about BEST WESTERN Ducs De Bourgogne

Address: 19 rue du Pont Neuf | 1st Arr., 75001 Paris, France
Location: France > Ile-de-France > Paris > Les Halles
Price Range: $161 - $429 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Ducs De Bourgogne 4*
Number of rooms: 50
Reservation Options:
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Also Known As:
Best Western Ducs De Bourgogne Hotel Paris
Best Western Hotel Paris
Best Western Paris
Paris Best Western
Hotel Style:
#400 Luxury Hotel in Paris
#501 Family Hotel in Paris
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