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214 rue du Faubourg Saint Honore, 75008 Paris France
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Traveler (110)
Room & Suite (61)
Dining (17)
What is Travelers’ Choice?
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What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
Updated 09/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#470 of 1,886 hotels in Paris
Location
5.0
Cleanliness
4.9
Service
4.8
Value
4.7
Travelers' Choice
In the heart of the capital, on the famous rue du Faubourg Saint-Honoré and a few minutes from the Champs-Élysées, Le PLEY HOTEL is a unique and original hotel. Designed as a place to live, the PLEY offers a vintage atmosphere inspired by the 1930s and referring to the rich radio history of the 8th arrondissement of Paris, where the first Parisian radio stations were born.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Center with Internet Access
Banquet room
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Taxi service
Meeting rooms
Salon
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Desk
Housekeeping
Room service
Safe
Telephone
Flatscreen TV
Hair dryer
Laptop safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Arabic and 2 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
243Restaurantswithin 0.3 miles
33Attractionswithin 0.3 miles
356Reviews0Q+A9Room tips
Traveler rating
  • 239
  • 56
  • 34
  • 17
  • 10
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
Mohammed A wrote a review Sep 2022
2 contributions
Nice but Shortage of staff, bar closed most of the day, no smoking area, restaurant closed most of the day, dangerous windows for kids Very very small two elevators only which fit maximum 3 persons without luggage Homeless outside the door Empty mini bar Nice staff but they can’t do everything
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Review collected in partnership with this hotel
Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Henri Tibéri, Directeur général at Pley Hotel
Responded 6 days ago
Dear Mohammed, thank you very much for your feedback. We are quite surprised of your comment because our bar/restaurant is open 24 hours per day and you have even a QR code in your room to order all the dishes proposed. As far concerned the smoking area our hotel is a non smoking hotel and according to the law is forbidden to smoke in all the indoor areas, as in all the hotels in Paris. Ours elevators are small, I agree with you but it's normal for the ancients building like ours. The mini bar are empty because we graciously put them at disposal of our Guests and if you wish something to refresh during the day you can always use the jars in the lobby and at the reception or otherwise contact the bar. Do not hesitate to contact me if you wish to discuss about your stay at: reception@pley-hotel.com Best regards Luca A. Front desk Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AgentZui wrote a review Sep 2022
92 contributions67 helpful votes
Nice hotel in the heart of Paris. Big rooms and nice ambience decor with old radios and players. I have knocked down rating because of rude front desk person who managed to ignore me for 10 minutes while he was on the phone. Will I stay here again? Probably not....
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Henri Tibéri, Directeur général at Pley Hotel
Responded 1 week ago
Dear Guest, I would like to thank you for taking the time to write a review and sharing your experience with us and others. Thank you so much for mentioning my team's attitude. In our hotel, we all work with a passion for hospitality, and for that making our Guests' stay the most enjoyable and memorable as possible is our main goal. This is why I am very sorry to hear that the quality of the team’s service didn’t meet your expectations. If you ever feel a certain way about the service don’t ever hesitate to tell us Immediately so that we could resolve the problem or inconvenience as soon as possible. I am going to verify what happened and make sure such a situation will never happen again. Once again, We would like to thank you for pointing this situation out it is definitely going to help us improve our quality. We hope welcome you again for your next trip to Paris and give you the best service possible. Sincerely, Luca A. Front desk manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nhien N wrote a review Sep 2022
1 contribution
I do not recommend this hotel. The hotel is nice itself. But the customer services we got is horrible, specially the girl in the bar. She didn’t let us go inside, and literally watching us the whole time like we are theft! Even when I warm up my install noodles, I didn’t use any of their stuffs but again, she followed us everywhere. We have 2 toddler. Requested a late check out so we can leave the luggages and take the kids to go eat. I understand if they can’t buy a very rude “ no, no late check out” with an attitude that kinda rude. Do not recommend with kids!
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Henri Tibéri, Directeur général at Pley Hotel
Responded 2 weeks ago
Dear Nhien, thank you for your feedback, unfotunatly as we are unable to find your reservation through your nickname would you be so kind to send me an email @ reception@pley-hotel.com? We will be pleased to discuss with you about your stay. Best regards Luca A.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lyfka wrote a review Aug 2022
Madison, Wisconsin9 contributions
+1
For the first time in downtown Paris, I was pleasantly surprised with this hotel. We were greeted by hotel staff who spoke both English and French. We had 2 adjoining rooms for 2 nights at this hotel for a total of about $500 each night. One room had a queen bed and was smaller in size. The other room was bigger and had 2 twin beds pushed together, and a oversized sofa bed chair that was unfolded and made for us before arrival. Each room had its own central air thermostat- unlike the loud A/C units like those in U.S. hotels. The rooms were clean (no dirty feet) and the decor was clean and modern. We could even see the Eiffel Tower from our window! Starting at around 10pm at night we got to see the Eiffel tower do its sparkling light display. The location was about a 10 minute walk from the subway/Champs elysees, which was doable. It was another 10 minute walk to the Arc de Triomph. A small Carrefour Market is just down the street for some quick necessities. Many dining options are within walking distance too. The breakfast buffet was among some the best foods we had while Paris. The spread ranged from pan au chocolat, to yogurt, fruit, mini crepes, muffins, and bread with cheese spreads and ham- plus more. Highly recommend paying extra for the breakfast buffet. The servers were really nice and courteous as well. The only negatives I have about this hotel are that the smaller, Queen room is relatively small so you're sleeping pretty close to the door and can hear when people are in the small hallway. The chair sofa bed was not very comfortable, as expected. Also, the glass shower door needs a better design because water seeps through the bottom of the shower door even when it's closed, resulting in a pool of water on the bathroom floor. (The other room had a tub with an adjustable shower head, which is typical in France). All in all, I would recommend this place!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Henri Tibéri, Directeur général at Pley Hotel
Responded 3 weeks ago
Dear Lyfka, It is a real pleasure to read your comment regarding your recent visit at the Pley Hotel. We are delighted to read that we were able to meet your high expectations. We constantly strive to achieve only the highest level of quality, service and hospitality. We look forward to seeing you soon again during your next stay in Paris Sincerely, Luca A. Front desk manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
alsarra2018 wrote a review Aug 2022
Riyadh, Saudi Arabia3 contributions1 helpful vote
I had 3 rooms the lady mng. at Front desk made my stay very happy she arang close rooms to each other everything was super ( front dick staff , housekeeping, lobby, location) i recommend this hotel and keep up with the good service
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Review collected in partnership with this hotel
Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Henri Tibéri, Directeur général at Pley Hotel
Responded Aug 23, 2022
Dear Mrs. Sarra, We appreciate you for taking the time to share your comments with us. It is very important for us to receive your feedback on your stay in our property. Your comments will be forwarded to all the staff. We hope you will continue to choose Pley Hotel for your future travel needs. Sincerely, Luca A. Front desk manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
YvetteS_Ottawa wrote a review Aug 2022
Ottawa, Canada136 contributions69 helpful votes
Definitely coming back to Pley Good location, close to the Arc. As soon as I entered the lobby had a nice vibe with friendly and helpful staff. The check in was efficient and easy. My room was well maintained each day. Touch less check out was easy and convenient.
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Review collected in partnership with this hotel
Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Henri Tibéri, Directeur général at Pley Hotel
Responded Aug 17, 2022
Dear Yvette Your comments posted regarding your last visit in our hotel are very much appreciated! We thank you for taking the time to write us. We are delighted to see that you are a true ambassador for Pley Hotel! Everyone who travels to Paris wishes for an unforgettable experience and we are so happy we could give you that In addition to that, your feedback is very useful for other visitors of Paris in choosing Pley Hotel. We look forward to be welcoming you very soon again! Best regards, Luca A. Front desk manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nataliermason01 wrote a review Aug 2022
1 contribution
The team were fantastic and went out of their way to surprise us with some champagne and macarons for my partners birthday. The rooftop is a hidden gem in the height of the summer with fantastic views of the eiffel tower Location is great, 10 mins walk to the Arc Du Triomphe
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Review collected in partnership with this hotel
Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Henri Tibéri, Directeur général at Pley Hotel
Responded Aug 15, 2022
Dear August, It is a real pleasure to read your comment regarding your recent visit at the Pley Hotel. We are delighted to read that we were able to meet your high expectations. We constantly strive to achieve only the highest level of quality, service and hospitality. We look forward to seeing you soon again during your next stay in Paris Sincerely, Luca A. Front desk manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
stamatia k wrote a review Aug 2022
Athens, Greece1 contribution
We were very happy to stay at play hotel, the staff helped us with the reservation, we got offered for the suite, great decoration, totally silent environment, very clean (they were cleaning every day!!) great view of Paris. Everyone was so gentle and friendly, the kids loved it, the neighborhood is the best!! Next time we travel to Paris we will stay there definitely!!!!
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Review collected in partnership with this hotel
Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Henri Tibéri, Directeur général at Pley Hotel
Responded Aug 11, 2022
Dear Guest, Your comments posted regarding your last visit in our hotel are very much appreciated! We thank you for taking the time to write us. We are delighted to see that you are a true ambassador for Pley Hotel! Everyone who travels to Paris wishes for an unforgettable experience and we are so happy we could give you that In addition to that, your feedback is very useful for other visitors of Paris in choosing Pley Hotel. We look forward to be welcoming you very soon again! Best regards, Luca A. Front desk manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
s i wrote a review Aug 2022
Burlington, Canada27 contributions34 helpful votes
+1
Our family of 5 just returned from Paris and a stay at the Pley Hotel. We stayed in a family room, which was actually 2 spacious adjoining rooms and 2 bathrooms. The hotel is clean, beautifully decorated, and in a great location near the Arc de Triomphe and the Champs-Élysées. The staff is friendly and helpful. The breakfast was delicious and the rooftop patio/bar has a great view of the Eiffel Tower. We enjoyed our stay and highly recommend this hotel!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Henri Tibéri, Directeur général at Pley Hotel
Responded Aug 9, 2022
Dear Guest, We appreciate you for taking the time to share your comments with us. It is very important for us to receive your feedback on your stay in our property. Your comments will be forwarded to all the staff. We hope you will continue to choose Pley Hotel for your future travel needs. Sincerely, Luca A. Front desk manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LoveTravel565519 wrote a review Aug 2022
1 contribution
Great atmosphere to chill and look at the collection of albums and record players/ radios. The staff is friendly, specially the ones that run the outdoor lounge on the 4th floor. Great experience overall, can't wait to come back.
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Review collected in partnership with this hotel
Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Henri Tibéri, Directeur général at Pley Hotel
Responded Aug 9, 2022
Dear Guest, Many thanks to take 5 minutes of your busy schedule to share your positive experience with us and others. We are very proud to hear that you appreciated your stay with us and enjoyed our hotel. We hope to welcome you again for a next visit in Paris. Best Regards Luca A. Front desk manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
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PRICE RANGE
$199 - $381 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
clarion collection etoile saint honore hotel paris, best western etoile saint honore, best western paris, paris best western
FORMERLY KNOWN AS
Hotel Etoile Saint-Honore
LOCATION
FranceIle-de-FranceParisFaubourg-du-Roule / 8th Arr. - Élysée / Faubourg Saint-Honoré
NUMBER OF ROOMS
100
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Frequently Asked Questions about Pley Hotel
Which popular attractions are close to Pley Hotel?
Nearby attractions include Musee Jacquemart-Andre (0.3 miles), Lido 2 Paris (0.3 miles), and Cathédrale Saint-Alexandre-Nevsky (0.2 miles).
What are some of the property amenities at Pley Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Pley Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Pley Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pley Hotel?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Pley Hotel?
Conveniently located restaurants include L'Arôme, Pierre Gagnaire, and Azur Café.
Are there opportunities to exercise at Pley Hotel?
Yes, guests have access to a fitness center during their stay.
Does Pley Hotel have airport transportation?
Yes, Pley Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pley Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Pley Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pley Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Arabic.