Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The Sofitel Paris Arc de Triomphe is a haven of peace with its location in a quiet street that is nonetheless close to the Champs-Elysées, the best fashion avenues and outstanding museums. This 5-star luxury hotel with its Haussmann-style façade and contemporary interior design will appeal to both business travelers and families on weekends. Its bistronomic restaurant 'Les Cocottes Arc de Triomphe' and terrace, by Chef Christian Constant, serves chic and authentic bistro cuisine, prepared with seasonal products, making it a popular address for Parisians and international travelers alike. In the evening, enjoy the warm and sunny decor of our Bar Sorsi and let you be guided by our expert barmen who will delight your taste buds with tailor-made cocktails.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Luxury
Green
Languages Spoken
English, French, Spanish, Arabic and 2 more
Location
14 rue Beaujon, 75008 Paris France
Name/address in local language
Sofitel Paris Arc de Triomphe
1,515 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
We had a family room at the Sofitel, which was two connecting rooms. Each room was so well appointed - they thought of everything! They gave us water every day, the bathroom lighting and the lighting near the full length mirror in the hallway was very bright - most of the time the lighting is too dim in the hotels in which I stay. This lighting was great - the shower was nice and big with a rain shower above and a hand held shower spout. I loved how you could set the room to have night lights, which were blue lighting under the bedside table and in the bathroom. There were so many drawers and shelving for everything we needed to store. There was a table and bench. The staff all spoke English very well and were all very helpful and very attentive to any needs we had. The room was very big and they brought and iron and ironing board up for me. We were able to use a shelf in the mini fridge to keep our water cool. This hotel exceeded my expectations
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lady Arc, Marketing at Sofitel Paris Arc de Triomphe
Responded Jul 4, 2024
Dear guest, We thank you very much for sharing your experience during your recent stay to our property. We are delighted to read that you greatly enjoyed it and may we precise that our teams were very sensitive to your kind comments. We hope to have the pleasure to welcome you back in the upcoming months. Very best, Laurence Seguin Communication Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is the second time staying at this hotel, the first time was for our 1st wedding anniversary 21yrs ago. Our recent visit with family was beyond amazing mostly due to the friendliness of all the staff who went above and beyond.
Thank you to Alexandra who made us a delicious vegan cake as a surprise. This cake was world class and tasted amazing. Thank you to Tom and Leva from guest relations and Chloe who helped with the booking of the hotel.
The concierge and staff at the reception were just so nice (i am sorry but I forgot their names since I a writing this review many weeks after visiting).
The hotel itself was very clean. The rooms could have been a little more luxurious if anything. Is was nice that mineral water was provided within the room charge.
The location of the hotel is excellent as it is a 5 min walk to Champs Elysees/Arc de Triomphe so there are many restaurants within walking distance.
Thank you once again to everyone at Sofitel for making our holiday a memorable one. God Bless.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Experience, Other at Sofitel Paris Arc de Triomphe
Responded Oct 19, 2023
Dear Mr, Thank you for choosing to stay with us for the second time, and we are honored that you entrusted us with your special family visit. It warms our hearts to hear that your recent stay was beyond amazing, and we are delighted that our staff's friendliness and dedication to going above and beyond contributed to your memorable experience. We will be sure to pass on your gratitude to Alexandra, Tom, Leva, Chloe, and the rest of our team who made your stay special. We are thrilled that our team members could assist you and contribute to the enjoyment of your visit. Thank you once again for your kind words and for choosing Sofitel Paris Arc de Triomphe. We look forward to welcoming you and your family back for many more memorable stays in the future. Please do not hesitate to reach out to us if there is anything we can assist you with. Warm regards, Guest Experience Team
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The room was unbelievable great, very clean and tidy as well! The location is so fantastic near Arc de Triomphe monument just a minute walk, also near the main shopping street area. One of the Excellent hotel I've ever stay in all over Europe! I have a VVIP group stay during on 9 - 13 August 2023, and they were all very satisfied about the room, services and cleanliness, no complained at all. All staff at this hotel are so helpful and i would say they are the best on their duties. I am not hesitate to recommend this hotel to all my colleauges. Special Thanks to Lisa, Tom and Ieva and all the staffs at Sofitel Arc de Triomphe. You are all amazing!
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Experience, Other at Sofitel Paris Arc de Triomphe
Responded Sep 21, 2023
Dear Guest, Thank you so much for your incredible feedback! We are absolutely thrilled to hear about your fantastic experience during your stay at our hotel. We're overjoyed to hear that your VVIP group had a satisfying experience, from the rooms to the services and cleanliness. Your positive feedback is the best reward for our dedicated team. It has been my personnal pleasure to ensure you had a memorable stay with us. I really hope to see you again in Paris ! My Best Lisa Bouamra Guest Experience & Quality Manager
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We stayed here through Costco travel package. We received a nice welcome upon arrival. Location seemed like it was in a safe area, but was a 30 minute walk to Effiel Tower.
Loved: • Spoke English, was easy to communicate with all staff • Breakfast staff was amazing, food was ok, eggs were cold one day, food wasn’t replenished fast enough when empty, coffee requests were slow • Welcome gift of macaroons were delicious • Water always replenished • All staff was amazing! Extremely impressed with service provided.
Recommend improvements: • Expand breakfast selection and fill empty items faster • bedding smelled, not sure if duvet was washed or not, seemed like it wasn’t; recommend making sure fresh bedding including duvet
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:Might want to bring own hair dryer, the one in room was weird, you have to hold down button for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Experience, Other at Sofitel Paris Arc de Triomphe
Responded Jul 27, 2023
Dear Kathy, Thank you for sharing your feedback with us about your recent stay at our hotel. We are glad to hear that you had an overall satisfactory experience and appreciated our amazing staff. Your comments about the breakfast service are valuable to us. We apologize for any inconvenience caused by slow coffee requests and replenishment of items. We will address this with our breakfast manager to improve our services. We're thrilled to hear that you enjoyed the delicious macaroons we offered as a welcome gift, and that the water replenishment met your expectations. Ensuring our guests are comfortable and well taken care of is our top priority. Once again, thank you for your valuable suggestions. We take our guests' feedback seriously as it helps us in our continuous efforts to enhance our guests' experience. We hope you had a great time exploring the beautiful sights of Paris, including the Eiffel Tower. Should your travels bring you back to the area, we would be delighted to have another opportunity to serve you. Best Regards Lisa Bouamra - Guest Experience & Quality Manager
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Stayed for 5 days in 2 junior suites with elderly parent. Staff could not have been nicer. Concierge Carlos, doorman Michel, reception staff Anastasia and Nicolas and barman (I think Francois) all went out of their way to be helpful and gracious -- "Why use an app if you can get personal service with a smile?" was Carlos' question when I couldn't complete an online ticket purchase to Musee d'Orsay. Rooms are modern and comfortable, with climb in bathtubs that aren't for the faint hearted or unathletic and roomy showers with rain and handheld fixtures. Interestingly, no bidet. Must be out of fashion in France. Bed is super comfortable, lots of closet space; complimentary coffee, tea and Evian. Hermes toiletries. Only peculiarity is that for such a high-end hotel (it's pretty pricey, especially over the holidays), it has a very casual restaurant. No tablecloths. No dress code. Pretty limited menu. But the simple breakfast in the bar (breads, coffee/tea, juice) is fine and, given the location of the hotel, reasonable @ 18 euro per person. And the location of the hotel is, of course, one of the key reasons for staying: it's a 5 minute walk to the Arc de Triomphe and Champs Elysees (12 minutes if you're with an elderly parent). Because taxis in Paris are plentiful and most trips to the main sights were less than 10 euros, the transit strike wasn't much of a problem.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LaurenceSofitelArc, Communication Director at Sofitel Paris Arc de Triomphe
Responded Jan 13, 2020
Dear guest, We thank you for taking the time to share your experience following your stay at the Sofitel Paris Arc de Triomphe. We are delighted to read that you greatly enjoyed it and hope to have the pleasure to welcome you back in a near future. May we take this opportunity to wish you a happy New Year 2020. Very cordially, Laurence Seguin Communication Director
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Nestled near the iconic Arc de Triomphe, Sofitel Paris Arc de Triomphe offers a prestigious address in the heart of Paris. But it's not just the location that dazzles; it's the impeccable service and attention to detail that truly sets this hotel apart. The staff, embodying the epitome of hospitality, go above and beyond to ensure a memorable stay. As for the rooms, they are not just clean; they are meticulously maintained, offering a sanctuary of serenity after a day of exploration. At Sofitel Paris Arc de Triomphe, every moment is a testament to luxury, comfort, and Parisian charm.
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Date of stay: April 2024Trip type: Traveled as a couple
Room Tip:Book early.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lady Arc, Marketing at Sofitel Paris Arc de Triomphe
Responded Jul 4, 2024
Dear guest, We would like to thank you for your excellent rating and comments on our property, services and above all, the heartfelt service of our teams. Be assured that they were very sensitive to all your remarks and delighted to read that you greatly enjoyed your experience with us. We do hope to have the pleasure to welcome you back in the upcoming months. Very best, Laurence Seguin Communication Director
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This was a place to stay that was a great unknown to us. We booked it based on reviews by others and were quite pleasantly surprised and impressed with how well we were treated. The experience I think also galvanized in my mind the concept that those who would complain about this place are seldom satisfied with anything. From the time we arrived, we were treated like royalty (we certainly aren’t that). The accommodations were beyond comfortable. They were fantastic. There is a breakfast available downstairs in the mornings that is very nice but not included in the price of your booking. What really makes this place is the people. From Diego, the bellman to the front desk staff, all were helpful in directing us to things we might not want to miss around the city. Most particularly, the concierge, Gerald was a consummate gentleman. He helped book transportation for us, asked how everything was and corrected my speaking errors in French politely. He was recently awarded the golden keys — a recognition of excellence. You can walk to many places of interest from here if you are so inclined. Le Tour Eiffel is about 1.7 miles. Le Louvre about 3 miles and l’arc de triomphe about a half mile. I would most definitely stay here again.
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Date of stay: April 2023Trip type: Traveled as a couple
Room Tip:Ignore the souvenir sellers where you can. Just don’t engage them. They are everywhere...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Experience, Autre at Sofitel Paris Arc de Triomphe
Responded Jul 4, 2023
Dear guest, Thank you so much for taking the time to share your experience following your stay with us. We are very touched by your kind words especially those concerning the kindness and professionalism of our teams. Be assured that your feedback will be shared with them! We hope to have the pleasure to welcome you back in a near future. Very best, Laurence Seguin Communication Director
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We stayed at the Sofitel Arc de triomphe in late March. My rating is 11/10. The experience was absolutely fantastic top to bottom. First, the hotel was in a great location close to the Arc, Champs Elysees, and the Eiffel Tower. It was modern and clean with comfy beds. They made sure to emphasize where we could go safely because of the Paris riots and made us feel incredibly safe.
Every single member of the hotel and restaurant staff was incredibly professional and courteous and went out of their way to make our stay perfect. They were more than happy to converse in English when we struggled with basic French.
One particular individual stands out, concierge Gerald Cocher Martin. We started conversing a few weeks before our arrival via email and phone. Gerald essentially planned most of our trip, arranged transportation, purchased museum tickets and passes as well. His recommendations on restaurants and attractions were spot on. I’ve never met a concierge who absolutely went out of his way to make our visit amazing. He is incredibly kind and takes extreme pride in providing unmatchedservice. In fact, our train to Paris was thrown off by the national strike and protests and he organized last minute hotel reservations.
For a family that travels routinely, this level of service was unparalleled. If planning a trip to Paris, I cannot recommend the Sofitel Arc de Triomphe enough!
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Experience, Autre at Sofitel Paris Arc de Triomphe
Responded Apr 3, 2023
Dear guest, We would like to thank you for taking the time to share your experience with us with so many details. We are delighted to read that you deeply enjoyed your stay and were particulalry touched by your kind comments on the service provided by our teams. Be assured that all your remarks will be shared with them and particularly with our concierge Gerald. We hope to have the pleasure to welcome you back in a near future. Very best, Laurence Seguin Communication Director
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My husband and I stayed at this hotel and can’t say enough good things about it. Our bed was heavenly. The location perfect. The attention to detail astonishing. We appreciated being handed cold water every time we walked into the hotel after a long day walking about in Paris. Everyone on staff was unbelievably helpful and friendly (in a genuine way; not in a superficial annoying way). We really enjoyed just conversing with hotel staff and getting to know them. Most of all, Gerald, the concierge, was the best concierge I have ever had the pleasure of meeting. His recommendations were spot-on and his ability to secure reservations for us at top restaurants at the last minute speaks to his stellar reputation among Paris’ best dining establishments. Lastly, we ordered room service for breakfast before heading to the airport and the omelette were delicious, and the baguettes and croissants were as fresh and tasty as the ones we bought on Rue Cler! We will definitely be staying here again on our next visit to Paris. Bravo, Sofitel team! Thank you so much for making our stay so special.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Experience, Autre at Sofitel Paris Arc de Triomphe
Responded Sep 7, 2022
Dear guest, Thank you very much for taking the time to share your experience following your stay at the Sofitel Paris Arc de Triomphe. We are delighted to read that you greatly enjoyed your stay with us and also thank you for your compliments on our concierge Gerald. Be assured that your kind works about his professionalism and dedication will be shared with him! We hope to have the pleasure to welcome you back in a near future. Very best, Laurence Seguin Communication Director
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Stayed 3 nights and from the minute we stepped out of the taxi we felt like we were the most important people on Paris. Staff were incredible! Fabulous front desk staff, concierge Diego was amazing! Breakfast was included with our package the selection was bountiful delicious and nutritious. Room was so clean, luxurious high tech, and well appointed. Each night we asked for a bucket of ice and it was brought “right away-with Pleasure”. Thank you for making our short time in Paris so wonderful! We could booked 2 rooms were on the same floor. Each room had balcony and we could even see the Eiffel Tower from one of our rooms! 5 stars for sure!
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Date of stay: December 2023Trip type: Traveled with family
Room Tip:Walking or boat is the best way to get around quickly. Traffic can be rough so if you can hack it...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Experience, Other at Sofitel Paris Arc de Triomphe
Responded Feb 16, 2024
Dear Bridget, We are delighted to learn that you found our location to be convenient and that our team made you feel exceptionally valued from the moment you arrived. It's truly heartening to hear that our front desk staff and concierge, Diego, provided outstanding service throughout your stay. We eagerly anticipate the opportunity to welcome you back for another exceptional experience whenever your travels bring you to Paris. Thank you for choosing to stay with us. Best regards Guest experience team
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Around the corner basically, but it only takes place on Saturday and the hotel was safe and not disturbed at all, we knew the protests took place on Saturday so picked that day to go to Versailles
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